1 to 25 of 53 Customer Service Jobs in Northern Ireland

Customer Service Executive Location: Belfast Length: 3 Months Rate: £12.12 p/h PAYE (Approx. £25.2K per annum) Hours: 9am – 6pm Our client is a multinational hospitality FMCG business. Job description: The Customer Service Advisor is the first point of contact for customers, and is responsible … for delivering excellent customer service and ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities: Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment Reporting (daily, weekly and monthly reports) Continuously improve the customer service process Manage issue resolution for respective sales more »

Customer Service Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a Customer Service Advisor to be the first point of contact for customers and to be responsible for delivering excellent customer service and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly … reports) Continuously improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy customer more »

Customer Service Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a Customer Service Advisor to be the first point of contact for customers and to be responsible for delivering excellent customer service and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order life cycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and … monthly reports) Continuously improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy more »

Customer Service Executive Location: Belfast Length: 4 Months Rate: £12.07 p/h PAYE (Approx. £21.9K per annum) Hours: 9am – 6pm This client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known … our company, for our people, our diversity, our brands, in how we perform and how we create shared value. About the function The IOI Customer Service Centre is a Centre Of Excellence within the organisation and ensures our customers receive a high level of customer satisfaction. The … Customer Services team, based in NI provide an inbound and outbound customer service to all the businesses Ireland Customers. About the role The role of a Customer Services Executive supports the On-Trade, Take Home Trade & Route To Market total beverage alcohol proposition and Consumer Care more »

Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customer service and … supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation more »

Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable … and demonstrating the highest standards of professionalism. You will demonstrate and deliver high quality security and customer service to both our customers and service users, providing provide a holistic customer focused security service. Information: Position: Security Officer Location: Belfast (BT1) Pay Rate: £12.36 per hour Hours … at least 1 year an advantage Ex forces or police background would be an advantage. Excellent written and verbal communication skills as well as customer service at all times Must have an excellent command of English Language & Good IT Skills. Reliable, Responsible and Punctual. A friendly, professional, courteous more »

consumers in the construction market. They are looking for a someone to join their team to help grow and maintain the high quality of service that they offer through perfect customer service and high standards. This role requires you to receive calls taking customer information and … order. This vital role will be well suited to anyone with previous mechanical/plant hire background who is organised, hardworking and has strong customer service skills. For this vital role in their business infrastructure, it is important to have a strong level of IT skills. The Role … Logging Jobs/Delegating Jobs Resourcing/Searching for parts 20days holiday + 8bank holidays The Person: Organised Hardworking Strong IT knowledge/skills Customer Service Plant/Machine Hire experience (preferable) Keywords : Plant hire, organisation, IT, customer service, Belfast, Resourcing, Searching, mechanical hire, maintenance, construction more »

ROLE TITLE: Field Service Engineer - entry-level or experienced LOCATION: Northern Ireland (Tyrone/Fermanagh/Monaghan/Donegal) COMPANY OVERVIEW GLORY has a positive, friendly and customer focused culture. We are looking for a Field Service Engineer to join our growing business and Field Service … businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience. We offer peace … putting cash to work, and helping customers enhance the value that their staff and facilities add to their business . ROLE PURPOSE The Field Service Engineer operates directly in the designated field territory and services/maintains company equipment while forging good business relationships with our customers. We have more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »

Position: Inbound Customer Service Advisor Location: Hillview House, Newtownabbey, BT36 7LQ (ONSITE, THIS IS NOT A REMOTE ROLE) Salary: £15 per hour Hours: Full Time, 37.5 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2024. We are currently … recruiting for Inbound Customer Service Advisors to work on an IT Service Desk in the Newtownabbey area. As a key representative of Capita, you will have the ability to always remain professional, remaining focused on the task in hand and working to a high standard. We are … tasks. You'll be part of a large team, all working together as one in an exciting, fast paced atmosphere. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education more »

Are you ready to safeguard our community while delivering exceptional customer service? Join our team as a Security Officer, where you'll be at the forefront of ensuring safety and security across various shifts - days, nights and weekends. With 40 hours per week, you'll have the opportunity … to showcase your customer service prowess, IT skills and exceptional communication abilities, both verbal and written. As a vital member of our team, you'll conduct thorough searches and patrols, requiring a diverse range of talents and perspectives. We welcome both male and female applicants, recognising the importance … the safety of individuals and property Essential Skills SIA Licence Clean driving licence and access to a car Ideally 1 year Security Experience Good customer service and written/verbal communication skills Computer literate Flexible to work days, nights and weekends About Company Join Today and Build a more »

passionate about problem-solving? Do you thrive in dynamic environments? Are you ready to embark on an exciting journey in the realm of field service engineering? Look no further! We're seeking a skilled and motivated Field Service Engineer to join our vibrant team in Northern Ireland. As … a Field Service Engineer, you are responsible for overseeing the installation, maintenance, repair, and enhancement of equipment in the field, along with providing necessary customer/internal training as required. Your tasks involve investigating technical issues, warranty failures, and in-field malfunctions, resolving them efficiently and cost-effectively … while maintaining continuous communication with Product Specialists and Service Management. You must effectively diagnose system problems and provide repair solutions, focusing on keeping customers informed of progress, particularly during maintenance or downtime. You'll need to maintain comprehensive documentation of system issues and preventive maintenance in customer site more »

internal sales team consisting of: 5 Sales Coordinators & 1 Sales Supervisor Develop KPIs and conduct regular meetings to ensure effective communication There will be customer facing elements including dealing with escalation queries Manage the quotation process across the team to ensure profitability The ideal applicant will be a Sales … Office Manager Architectural Mouldings products experience with: Must have 3 + years people management experience OR experience within a senior sales/customer service position directly supervising at least 2 people Must have customer service experience, dealing with service escalations Ideally have experience MDF/ more »

Role: Customer Service Associate Location: Belfast BT2 Salary: £25,838 Why Choose Us? Performance-based annual salary reviews, offering potential salary increases up to £3000 over three years. Flexible working options including remote work or office-based in multiple locations. Professional development opportunities and a people-focused environment. … Comprehensive employee benefits. Requirements: Familiarity with CRM systems. Proven experience in high-volume customer service. Relevant educational qualifications. Proficiency in data entry and retrieval software. Empathy and a customer-centric approach. Excellent organisational skills, with the ability to multitask and prioritise workloads. We celebrate diversity and are committed more »

a pivotal member of our Operations Team, you will play a crucial role in installing, configuring, testing, maintaining, and supporting Lava Group systems at customer sites. Your dedication to customer service will shine through as you provide top-notch on-site and remote technical support, ensuring that … customer issues are resolved promptly and satisfactorily. Your proactive mindset will drive you to implement contingency procedures, constantly striving to improve service quality. Additionally, you will have the opportunity to contribute to the ongoing development of our products by providing valuable feedback and ideas for improvement. The Individual … keen interest in IT. With at least 1+ years of experience in a technical support/installation role, preferably within electronics or Fire & Security service industries, you should be adept at using PC-based support tools. Your logical, methodical thinking coupled with creative problem-solving abilities will set you more »

we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … Cloud Applications Consulting, implementation and support services 3000 strong,€255m/£220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … supporting Oracle, Microsoft and AWS technologies. We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive. Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we more »

staff members across multiple campuses - from delivering critical functions behind the scenes, to providing digital expertise and connectivity for campus events, and with dedicated customer service assisting staff and students in their work and studies. Our team of subject matter experts, digital professionals, engineers, business analysts, project managers … continuous availability, stability, resilience, security, and evolution of our digital and technical infrastructure. Digital Services at Ulster University is a vital and progressive professional service team central to enriching learning, research and campus life, supporting the environment in which academic excellence thrives. Explore opportunities to contribute your skills and … possess excellent communication and interpersonal skills to collaborate with stakeholders and provide support to users. Additionally, attention to detail, problem-solving abilities, and a customer service mindset are essential for success in this position. - ABOUT YOU - - Hold a Degree in Computer Science, Information Technology, Business Administration, or a more »

This role is covering Northern Ireland & Republic of Ireland - Specifically the North and North West of Ireland To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt … and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer … guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the more »

Provider looking to recruit for a SC Cleared IT Support Technician. Key Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. Key Experience Required: Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy more »

an active SC clearance and someone who can start asap. What youll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What youll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy more »

in Belfast. Breakfix work/Tech bar Breakfix work/Tech bar Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

in Belfast. Breakfix work/Tech bar Breakfix work/Tech bar Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

active SC clearance and someone who can start asap. What you’ll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you’ll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

Our client is an international IT Service Provider who require an experienced Breakfix/Tech Bar engineer. START: ASAP DURATION: 12 MONTHS LOCATION: BELFAST CLEARANCE: SC RATE: £24.18 PER HOUR (INSIDE IR35) What you'll do * Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements * Escalate issues in line with company processes to ensure customer demands are met * Able to communicate on issues to meet business and customer requirements to avoid escalations * Provide customer service to internal and external customers to ensure … Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution * Ensure Department/Contract meets SLA performance targets * Maintain and improve customer satisfaction levels * Understand and adhere to policies and procedures * Keep skills up to date with IT industry standards as appropriate to the role/ more »

work/Tech bar Breakfix work/Tech bar What you'll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »