Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 As an Employee you will benefit from: Flexible benefits including more »
Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 As an Employee you will benefit from: Flexible benefits including more »
of backup and restore products (EMC, Veeam). Understanding of networking (LAN/WAN), ideally with Cisco, Juniper, or Fortinet. Experience working within an ITIL environment and supervising or mentoring a team. Benefits: A position as a Service Desk Deputy Shift Lead comes with an array of benefits: Annual professional more »
degree level or equivalent IT experience Desirable Microsoft Azure/O365 Certified: Enterprise Administrator Expert qualification or other M365 certifications VCP - VMWare Certified Professional ITIL Foundation Certificate in Service Management, v3/v4 Experience Essential Significant previous experience of providing Third line IT support Knowledge and understanding of modern technologies more »
SKILLS/QUALIFICATIONS: • Azure Cloud/Oracle Cloud • Left Hand Storage • EMC Networker/Unity • HPe 3PAR, SAN, MSA and StoreOnce • Project Management experience • ITIL Foundation and Transition • Skilled CCNA/CCNP • Linux knowledge and understanding If you have the skills required, please apply now more »
with problem solving involving hardware, involving hardware, software, and networks. Certification requirements Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements Total: 3-4 years of university education post more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
South Western Ambulance Service NHS Foundation Trust
Degree level in a related field, or equivalent experience. Current, clean driving license. Eligible for SC clearance. Desirable MCSE or equivalent qualification. PRINCE2 Foundation ITIL Foundation Previous experience (Paid/Unpaid relevant to job) Essential At least 4 years of relevant experience in similar roles. Knowledge and experience of Microsoft more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and Cloud technologies; Microsoft Azure, Office 365. Networking more »
BH24, Ashley, Dorset, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking more »
Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution more »
An understanding of equalities issues and how best practice can be applied in the context of the duties and responsibilities of the post. Desirable: ITIL v3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management more »
Essential Technical Network Qualifications (e.g. VMWare, MCSE etc.) or equivalent qualification or relevant experience Degree or equivalent occupational/professional qualification or relevant experience ITIL Foundation European Computer Driving License (ECDL) Desirable PRINCE2 Foundation Knowledge/Experience Essential Servers & Storage Experience VMWare vSphere Experience Microsoft Active Directory Experience Microsoft Server more »
Basingstoke, Wooton Saint Lawrence, Hampshire, United Kingdom Hybrid / WFH Options
Elysian IT
communication skills and the ability to work in a team Excellent problem solving and analytical skills Desirable: Previous experience with a Managed Service Provider ITIL Certification or Experience Microsoft MCP or equivalent What will your role look like? Your role will be key to delivering effective 1st and 2nd line more »
Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and more »
NHS Hertfordshire and West Essex Integrated Care Board (468)
and understand the importance of providing outstanding customer service with the ability to communicate effectively with a broad-spectrum customer base. In accordance with ITIL best practice for Request and Incident Management, investigate research and resolve the end user's requests/incidents in a responsive manner. This may be more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Aztech IT Solutions Ltd
Desirable Technical Knowledge VMware Firewall configuration Networking (Switch management, Wi-Fi Access point management, router configuration) Windows Server SharePoint Desirable Qualifications/Certifications MCSA ITIL foundation MCITP: Server Administrator or MCSE: Windows Server CCNA Package Details Salary is up to £35k pa, dependanton experience and accreditations Use of Company car more »
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Artis Recruitment
Sentinel etc. Experience cloud/hybrid technologies, e.g. Azure, AWS, converged, hybrid and cloud services (IaaS, PaaS), managed services and applications (SaaS). Operating ITIL processes. Creating and maintaining procedural documentation. Experience of working with ISO27001. Implementing technical security standards and procedures. Participating in ISO27001 audits and developing/delivering more »
Brighton, England, United Kingdom Hybrid / WFH Options
15below
Microsoft Azure Containerisation and orchestration technologies e.g. Kubernetes Site to Site (L2L) and remote access VPN configuration and troubleshooting experience Windows PowerShell Understanding of ITIL framework Benefits Work is a big part of life, so it has to be motivating and enjoyable. This job is about empowering you to do more »
Actions/Harness/ArgoCD · Security Controls Scanning - NexusIQ/Nexus Firewall/Nexus Lifecycle/Sonarqube · Infrastructure as Code e.g. Chef, Terraform, Ansible · ITIL or Service management experience · Formal software development experience · Agile work practices · Linux or Windows admin · Application Lifecycle Management · Software Delivery Lifecycle What can I expect more »
capabilities in Active Directory, DNS, DHCP, DFS, GPO, and PowerShell scripting Experience with Windows Server, including Hyper-V, and deep O365 skills Understanding of ITIL frameworks, including change, problem, and incident management Cloud Technician Responsibilities: Administer and manage the Microsoft Cloud Environment, including documentation and continuous improvement Oversee Hybrid AD more »
in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix, and MS Office more »
unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and experience within an ITIL environment Exceptional problem solving and analytical skills Previous experience of supporting software and interfaces such as, Windows 10, Office 365, Active Directory, Exchange Azure Experience more »
Chesterfield, Derbyshire, United Kingdom, Wingerworth Hybrid / WFH Options
Vermelo RPO
Experience of successfully recruiting and retaining high calibre employees. Strong technical background, with the ability to challenge technical resources (internal and external suppliers). ITIL\ITSM accreditation or similar qualifications. Experience with cloud technologies, such as Office 365 (inc SharePoint) and Azure. Experience or knowledge equivalent to dealing with M more »
Bridgend, Brynmenyn, Mid Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
helpdesk Exceptional communication skills both verbal and written Full and valid UK driving license Nice to Have: Hold an ndustry-based certification (CompTIA, Microsoft, ITIL etc.) Experience with Windows-based desktops Have experience with networking based technologies (DHCP, DNS etc.) However, that's not all as this company will invest more »
