1 to 25 of 3,322 Customer Service Jobs in the UK

full-time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .Net development experience VB.net … mature company To become part of a hardworking, dedicated small team To be a proactive member of a company who are solely focused on customer satisfaction 23 days holiday annually Death in service cover Full training on our highly competitive Credit Management software will be provided if you more »

IT Support Engineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are seeking … Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts from our monitoring system … Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report to the Technical Director more »

Customer Service Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a Customer Service Advisor to be the first point of contact for customers and to be responsible for delivering excellent customer service and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly … reports) Continuously improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy customer more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

/Administrator to join their growing team! Team Purpose The Revenue Operations team are responsible for billing, retentions & cancellations within the company. Ensuring that customer billing enquiries are resolved promptly to ensure payment collections and managing the cancellations process. The main objective of this role is to facilitate prompt … Success will be demonstrated through low levels of overdue payments, the achievement of KPI's, accurate billing of services and a low level of customer complaints. You will be responsible for managing queries through to resolution, taking corrective actions where necessary, and agreeing on acceptable outcomes with customers. Your … controlled under pressure. You should be able to actively listen to customers and understand their needs. You should have a passion for delivering exceptional customer service and possess excellent rapport-building skills. Attention to detail is crucial to ensure tasks are completed accurately and efficiently. You should be more »

negotiating with carriers, Airlines and suppliers to maximise profitability on each and every shipments. Duties will include: Maintain, review and create tariffs with agreed customer rates. Build strong working relationships with customers, suppliers, Airlines & overseas partners/agents. Create quotations for import, export and/or cross trade in … understanding of market conditions and trends. Be able to confidently negotiate rates with suppliers, Airlines and overseas partners/agents. Offer high levels of customer service to clients at all times. Resolve any pricing query or complaint and escalate if necessary. Follow up all quotations to a conclusion. … Airfreight operations team. The successful candidate is required to have experience of working in Freight Forwarding and in particular Airfreight , possess strong communication and customer service skills, with a passion and desire to succeed in their career. more »

Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience … Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be responsible for improving and expanding the use of customer profiling and segmentation to ensure the delivery of … customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from more »

Job Title: Junior 1st Line Service Desk Analyst Location: Warrington (Onsite) Salary: £150 per day Contract: 3-Month Rolling Contract About the Role: We are seeking a dedicated and enthusiastic Junior 1st Line Service Desk Analyst to join a dynamic IT team based in Warrington. This is a … extension based on performance and business needs. Key Responsibilities: Provide first-line technical support to end-users, troubleshooting hardware and software issues. Respond to service desk tickets, calls, and emails promptly and professionally. Document and track incidents, requests, and resolutions using our ticketing system. Assist with setting up and … and peripherals. Perform basic network troubleshooting and support. Escalate unresolved issues to the appropriate second-line or specialist teams. Maintain a high level of customer service and ensure satisfaction. Participate in team meetings and contribute to continuous improvement initiatives. Requirements: Basic understanding of computer hardware, software, and networking more »

Millers UK Ltd in Accrington are recruiting for an Apprentice Service Admin. The successful candidate will work towards their Level 3 Business Administration qualification which will take approximately 18 months to complete. Duties include carrying out daily administration tasks, mainly on email and our bespoke, cloud based service system. Role • The successful candidate will be carrying out daily administration tasks, mainly on email and our bespoke, cloud based service system. • Full training on the system will be given. • They will also be required to answer the telephone and deal with customer queries. • Sorting engineers workload … MILLERS (UK) LTD Established for over 30 years, Millers UK Ltd is a family owned and run business. We pride ourselves on our excellent customer service, and always aim to be professional yet friendly and welcoming. We are always looking for ways to expand and improve whilst maintaining more »

opportunity for an experienced Leading & Development Lead Trainer to join my client on a fixed term contract for maternity cover. Are you passionate about customer excellence through training? Do you have experience looking after outsources stakeholder relationships? Do you have experienced in creation and delivery of training material and … a first-class experience and aim to be first call resolution. Key Responsibilities of the Learning & Development Lead Trainer: Design and delivery of effective customer service onboarding and continuous training Lead the 2 Trainers to ensure exceptional inductions and ongoing customer service training Identify training gaps more »

office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »

projects and upgrades. Maintain accurate records of support requests and resolutions. Collaborate with team members to improve IT processes. Essential Skills: Strong communication and customer service skills. Solid understanding of IT hardware, software, and networking concepts. Experience with relevant technologies. Ability to prioritize and manage multiple tasks effectively. more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. This more »

and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and 10, 365 and related hardware. ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first or second role within IT. Required skills: - Excellent … customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer service and problem-solving skills Who would suit this role? This is a superb opportunity for a junior more »

Sutton, day to day management, maintenance and asset investment is the responsibility of SHP. In the last two years we have insourced the repairs service, grass cutting service, started an large scale transformation programme the SHP New Deal for both residents and colleagues, have achieved Customer Service … are looking for individuals who want to join SHP to work and develop their career, inspire colleagues with their passion for social housing and customer service excellence. The right candidate will have: Proven experience and ability to deliver excellent customer care and valuing diversity. Proven attention to … the provisions of the Construction Design Management Regulations and ensure that the internal and external CDM resources are managed. Understanding and experience of leasehold service charging including consultation requirements for qualifying works (S20). An understanding of the Housing, Health & Safety Rating Guidance (HHSRS Guidance for landlord and property more »

growing team in a company that has been certified as a Great Place to Work . You will be responsible for delivering an outstanding service while carrying out a wide range of repairs and maintenance tasks across ourproperties. At Bromford you can expect the following: Monthly pay Additionalout of … most of the following multi-trade skills, we would like to hear from you. carpentry plumbing plastering full, clean driving licence If variety and customer interaction are important to your work satisfaction, then this exciting and varied role will see you conducting inspections, diagnostics, problem solving, repairsand maintenance using … compliance and high-quality work during all tasks. We are looking for a proactive self-starter with solid technical expertise across trades and outstanding customer service skills. As a confident communicator with a team-oriented approach, you will liaise with leaders and colleagues daily. This is a more »

respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions … to third party customers. Job Summary: The COO function of Canada Life UK is a key part of the business, providing Customer Services, IT, Business Change and Procurement services across the Canada Life divisions. Within the COO Office, the first line risk team are responsible for managing the division … Risk reporting to the relevant boards, as required under incoming Consume Duty regime. You will also ensure that Conduct Risks and material deficiencies in customer outcomes, as reported in our conduct risk framework are reported, escalated, managed and remediated within the Conduct framework. Job Responsibilities: 1) Conduct Risk Framework more »

IT Customer Service Analyst - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering … responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the … UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you more »

office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »

MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »

the Employer PARAMOUNT PLATFORMS LIMITED Paramount Platforms Ltd is a powered access specialist with over 30 years experience. Our expert engineering team maintain, repair, service and fully certificate all power access equipment plus construction machinery including mini cranes and forklifts. We specialise in narrow access therefore our engineers have … confined spaces, and weight restricted areas, enables us to confidently recommend where others may fail. Paramount Platforms provides a steadfast commitment to quality and customer service. more »

Maintenance Controller/Fleet Administrator/Workshop Administrator/Workshop Controller: 25 days holiday plus bank holidays Birthday leave Increasing Holiday entitlement for long service Company Pension Group life assurance scheme Savings and discount perks Health and Wellbeing services My client, a large company operating throughout the UK, are … ensure all rental documentation is correctly completed To ensure all vehicle damage is progressed as per company procedures To complete general administration tasks updating customer insurances, and various fleet reports Booking appointments with customers and third-party workshops Maintain and update incident management To assist in managing driver resource … have: Previous experience in Fleet Administration/Fleet Control is desirable Effective verbal and written skills Strong decision making and problem solving skills Excellent Customer service skills Previous administrative experience within the commercial vehicle/transport industry If this Fleet Controller/Fleet Maintenance Controller/Fleet Administrator more »

Venesky-Browns client, a public sector organisation in Cardiff, is currently looking to recruit a Service Desk Analyst for an initial 6 month contract with potential to extend on a rate of £110/day. This role will be remote but the successful candidate may be required to work … onsite over the duration of the contract. Responsibilities: - Develop and maintain relationships with customers and users and to be seen as their customer champion who will ensure that all reported difficulties are effectively addressed by the relevant service support team until closure. - Maintain an array of information flows … and databases designed to support the service management function. Carry out, as required, a regular audit of these databases and be able to action scheduled and ad hoc reporting requirements. - To maintain regular communications with the customer base over issues such as scheduled and unscheduled down time, changes more »

career advancement About the Company: A growing Managed IT Services provider in the North East offers reliable, agile, and innovative end-to-end managed service solutions. The company helps businesses maximize their IT investments within budget, delivering professional yet personal service to build trust and meet customer … management Desktop/server troubleshooting and support SharePoint Online management Resolving complex tickets in a timely manner Maintain accurate issue tracking Deliver high-quality customer service and follow-up Diagnose and resolve technical issues quickly Conduct client site visits when required Document solutions to build an IT knowledge … IT support or a helpdesk role Strong problem-solving skills and technical knowledge Familiarity with various operating systems and IT fundamentals Excellent communication and customer service skills Relevant IT or Computer Science qualification preferred Driving Licence Customer service: 1 year (preferred) Technical support: 3 years (required more »

in supporting individuals and families who are seeking asylum in the UK. The successful candidate will be client focused, have demonstrable experience delivering great customer service, and have a high level of resilience which is key when supporting our vulnerable clients. Duties and Responsibilities: Efficiently and empathetically handle … swiftly Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients Work collaboratively as part of a team to achieve organisational targets … up within the requisite time scales and undertake any necessary administrative tasks in relation to the work Experience and Skills: ? Proven experience providing exemplary customer service skills/background with a minimum of 1 year's employment history Demonstrable experience of working in a pressured environment and meeting more »