1 to 25 of 684 Customer Requirements Jobs

together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best … practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM … Being regarded as an expert in high quality ServiceNow implementation, with a number of specialisms youre the go to person for Translating business process requirements into technical design, creating best fit framework for scale-able implementation Presenting solutions and ServiceNow best practices to internal and external stakeholders Providing strong more »

the options for this particular role. Salary: £47,683 - £52,426 depending on experience What you'll be doing: Analyse new and emerging Customers requirements and provide a Safety and Avionic scoping together with a feasibility analysis for all the 7 main sub-systems teams Co-ordinate a review … of the provided requirements, either a Customer Statement of Requirements (SOR) or an EF System Requirements Document (SRD), to identify the initial Customer needs. The Customer requirements along with an assessment of the ConEmp scenarios are assessed to identify the ''Problem Space''. … for Weapon System Preliminary Hazard Analysis (WS PHA). The output is also captured in the ASFAR Co-ordinate initial technical assessments of the Customer Business Cases (BC) to identify and document the overall scope, impact of the change(s) and a potential solutions. The solutions will be analysed more »

Nationals only. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service … for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus … wants”. Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the more »

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »

Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. … issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint … resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (i.e., pre more »

our dynamic team. We are looking for an experienced PLM (Product Lifecycle Management) Solution Architect who will play a key role in leading successful customer deployments of Aras Innovator solutions. You will lead the technical implementation team in the analysis of business needs, creation of system requirements from … customer requirements, planning, design, configuration, integration, testing, establishing performance metrics and deployment of PLM solutions. What you will be doing: You will be leading a technical implementation team in all aspects of solution deployment. You will facilitate workshops, develop solutions, build consensus across all stakeholders to ensure timely … of technology aligned to business value. You will develop conceptual solution architecture using combination of standard and custom applications to produce end-to-end customer solution. You will lead as well as support the development of requirements specifications, Use Cases, and functional specifications for customer sign off more »

have an opportunity for a Senior Mechanical Systems Integration Engineer at our site in Yeovil. The successful candidate will be expected to be a customer technical point of contact and may be required to lead global Honeywell resources and external suppliers to define and align product designs with customer … definition, development and detailed design, which will involve interfacing to system performance analysis, system safety, system testing, electronic controls and the chief engineering organization. Requirements management, which will involve: The review and flow down of customer requirements to system and equipment specifications; including requirements validation and … the appropriate allocation of requirements Discussions and reviews of electronic controls requirements to ensure appropriate allocation of system functionality and requirements The use of the DOORS requirements management tool. Experience in the use of DOORS would be useful. The identification of requirement means of compliance and more »

for both fixed and mobile infrastructure networks across the operator and utility markets. Role Purpose: The Solution Architect (SA) is responsible for creating the customer solution, Statements of work, associated costs and High Level Design to support the proposal. They will work closely with the customer and account … teams refining the requirements, providing guidance, subject matter expertise and assist with strategy resulting in solutions that are deliverable, operational and commercially sound. The Solution Architect (SA) role is the Design Authority for the end-to-end technical solutions and services for the customer. The role will be responsible … to be offered. You will be responsible for the design, development, documentation and delivery of solutions for both active and passive technologies within the customer estate. Day to day you will evaluate new network and IT technologies, ensure systems are aligned to customer strategy, meeting customer requirements more »

Consultant to join their award-winning and growing team. The Microsoft D365 CE Lead Consultant will work with the client business users to gather requirements and with HCL’s Microsoft CE team of Architects, Consultants, Developers, and Testers for the solution delivery. The ideal candidate will have solid experience … of CE projects, to deliver efficiencies, repeatability or create strategic differentiation to other implementation partners Evaluate and understand business processes and prepare detailed business requirements and process maps Analyse client requirements and objectives to determine how software can best meet clients’ requirement and objectives Convert Customer requirements to functional specifications and functional design document Configure, test, and demonstrate all aspects and processes within D365 CE Convert Customer requirements to functional specifications and functional design documents Participate in handling System Acceptance Testing, System Integration Testing, End User Training, UAT, Cutover and Go Live# Create and more »

and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in 1986, WGM has continued to develop its … company of choice. WGM Engineering are looking to recruit a Delivery Manager to lead the ES01 function, ensuring delivery is within budget and to customer requirements and standards. Full accountability for ensuring safety, customer quality, cost and delivery requirements are met. Responsible for developing an enthusiastic … motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practice and establish standard policies and procedures whilst also mentoring and leading the delivery teams. Implement and manage continuous improvement by highlighting deficiencies and recommending changes more »

Responsibilities Product vision - Help our client define their product vision and shape the short- and long-term product roadmaps. Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth. Roadmap development - Research … markets, gather customer requirements, talk to analysts, understand the competition, work with engineering on “what will it take” and use your knowledge and experience to propose roadmap ideas for approval by the executive team. Product Planning - For new products on the roadmap, scope and prioritize features based on … business and customer requirements as well as the capacity of the development team. Work closely with engineering to ensure they have necessary product requirements to execute on time and with high quality. Product Launch - Provide all the product info needed by the rest of the company to more »

Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst or similar Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge Application Support Analyst Responsibilities : Customer Support: Reacting to first line application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside expected SLA internally to more »

Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge) Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge would be very beneficial Junior IT Support Analyst Responsibilities : Customer Support: Reacting to first line … application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside more »

and air. Our services range from a full vehicle inspection to overhaul of complete piece of equipment to single part re-engineering, offering the customer full peace of mind that our design will increase the length of time between service intervals and in the long term save them money … of projects. This will involve working as the day-to-day interface between Tidyco and our customers. Creating project plans to met the customers requirements, liaising with our production team and providing feedback both internally and externally. This will be a new role within the business so it allows … the successful candidate to set-up and mould appropriate structures to ensure success. Reporting Relationship Reporting to Rail Divisional Director Main functions '' Understanding customer requirements and turning that into detailed project plans '' Ability to work on multiple projects at once '' Ability to identify and understand project risks and more »

A Snapshot of your day As a Proposal Engineer, you will collaborate with the regional sales team to understand the competitive landscape, customer requirements and market conditions and prepare bids accordingly. You will continuously work to build relationships with internal and external stakeholders. Working together for the future. … role in the energy value chain and provide key elements including gas-insulated and air-insulated switchgear and components. Siemens Energy has a broad customer base that includes transmission system operators, utilities, renewable developers, independent power producers, engineering, procurement and construction companies (EPCs) and industrial companies in sectors such … the HV products portfolio including Air & Gas Insulated Switchgear and Surge Arrestors. Work collaboratively with the regional sales team to understand the competitive landscape, customer requirements and market conditions and prepare bids accordingly. Develop and maintain excellent working relationships with customers representatives and internal partners at all levels more »

such as HNC or HND would be advantageous. Key Responsibilities: Utilize engineering expertise to identify and address customers' needs, understanding both technical and budgetary requirements to specify the optimal solution. Recognize new application opportunities through in-depth customer interactions and needs assessments. Daily Tasks: Deliver technical product presentations … and demonstrations tailored to customer requirements Visit customers and prospects to discuss technical applications Provide pre-sales technical assistance and product education Establish and maintain strong relationships with customers Identify and interpret customer requirements effectively Persuade clients that our product best fits their needs Write technical … reports and prepare quotes Record and maintain customer information and data in the CRM system Negotiate price, delivery, and terms Provide after-sales support Research new industries for potential clients Prepare quarterly sales reports and sales action plans Ensure sales targets are met Attend trade shows, conferences, and other more »

documentation and training material conforming to relevant Company standards and procedures Undertake functional testing and validation of developed code, documentation, and training materials Investigate customer product use scenarios, reproducing issues and resolving these. Taking ownership of some key project areas, whilst offering advice to wider team members on technical … be undertaken Assist with resource planning procedures needed for each project Act as one of the primary contracts for customers in order to understand customer requirements and translate into technical requirements. Produce designs and specifications to meet customer requirements Identify and participate in research activities to more »

facing product development role. A broad technical role reporting to the Systems Engineering Team Leader as the Senior Systems Engineer Technical Lead in this customer facing role you will be the product owner for all technical content. A full lifecycle product development role but your focus will be at … the early stages of the V model around customer requirements elicitation and V+V activities. You will have no direct reports and will not need to be a SME but as the Technical Lead you will direct the work of up to 10 members of the Engineering Team (Software …/Hardware/Electronics etc).. Essential Requirements of the Systems Engineer Technical Lead Externally facing experience working with external customers or suppliers. Full lifecycle systems engineering/product development experience - taking ownership of product roadmap, escalation of everything on the roadmap etc Engineering background - Electronics, Software, Hardware, Systems more »

with a focus on advancing offerings in hybrid and private cloud solutions. You will collaborate closely with product management teams to ensure alignment between customer requirements, market trends, and product development strategies. Key Responsibilities: Solution Architecture Development: Lead the design and architecture of cloud solutions, ensuring they meet … sets, prioritizing development efforts, and assessing market demand. Identify opportunities to enhance existing products or develop new products based on emerging cloud technologies and customer needs. Solution Delivery: Engage directly with stakeholders to understand business objectives, technical requirements, and challenges related to cloud adoption. Collaborate with sales and … Google Cloud Platform, and VMware. Strong understanding of cloud-native operations, including containerization, microservices architecture, serverless computing, and DevOps practices. Demonstrated ability to translate customer requirements and market insights into actionable product strategies and roadmaps. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross more »

next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary/Role Purpose Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design … Ansys Rocky & Ansys Fluent products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience and business impact. Key … a product expert with Ansys Rocky, interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers’ requirements using Ansys products and platform; articulate Ansys’ value proposition Collaborate with the Ansys product development teams to translate customer requirements into exciting more »

the Role of Quality Manager You will be accountable for the implementation of our quality agenda at Milton Keynes, complying with legal, group and customer requirements and working closely with the site team to ensure that all aspects are performed in line with standards. Key Responsibilities as Quality … of Refresco UKs Quality Management agenda and standards. Be accountable for site implementation of Refresco UKs Quality Management agenda, complying with legal, group and customer requirements and then working closely with the site team to ensure that aspects are performed in-line with standards. Ensure due diligence can … be demonstrated to satisfy the requirements of external agencies. Responsible for timely and accurate reporting of internal Refresco KPIs to the management team. Be responsible for ensuring GMP and Hygiene standards are communicated to the operational teams and processes are in place to effectively monitor and manage them. Partake more »

Senior Pre-Sales Consultant Remote (Travel to customer sites) Permanent Are you a seasoned technical pre-sales professional looking to make a significant impact in the world of data solutions, applications, and AI? We are seeking a Senior Technical Pre-Sales Consultant to join our clients dynamic Pre-Sales … Consultation: Serve as the technical expert during sales engagements, addressing technical questions and objections while emphasizing the advantages and unique features of our solutions. Customer Requirements Gathering: Collaborate with clients to identify and understand their technical needs and business objectives, translating these into effective technical solutions. Solution Design … Partner with the technical team to create tailored solutions that meet customer requirements, ensuring technical feasibility and alignment with our product capabilities. Technical Documentation: Develop and present technical proposals, reports, and documentation to stakeholders, detailing the solution architecture, implementation plan, and business value. Qualifications: Bachelor’s or Master more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through … a thorough understanding of internal/external customer and regulatory requirements; Provision of the design & development of PLC Code from a pre-written code (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key; ravel to customer sites to carry out site commissioning activities (SAT), post installation more »

Programme Manager to join our team in Rugeley, you will be responsible for successfully managing a portfolio of projects, providing effective leadership to achieve customer requirements and business goals. Key Responsibilities: Manage a portfolio of projects, providing effective leadership to Project Managers to achieve customer requirements … and managing a team. Experience of the commercial elements of project management, including managing contracts and supporting bids & proposals. High commercial and business awareness, customer focus, and sales orientation. APM Chartered Project Professional or equivalent qualification is desirable. Experience of managing multi-disciplined projects with a focus on systems more »

alongside external lead generating activities. Job Responsibilities o Contribute to sales targets in line with company strategy o Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs o Provide continuous support to customers pre- and post-sale, in person, via phone, e … scientific audiences in academic/industry settings and represent the company at international conferences and exhibitions o Documenting, tracking and managing all leads and customer interaction through Salesforce CRM o Maintain professional awareness of competitor activity, product developments and customer requirements Requirements o BSc degree in more »