1 to 25 of 31 IT Services Manager Jobs

company that is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. The company design, deliver and manage IT … have also developed a range of innovative systems covering areas from IT automation to governance and security, all helping them distinguish their services from other providers. The company is a growing and evolving business, growing in 2023 and again in 2024. With 2023 being their most successful … in 2024, with profits on track to grow by 300% in 2024 compared to 2023. The company works hard on bringing new innovative services to customers, launching Security Operations Center (SoC) in 2023, and most recently their IT Risk & Governance services. BE THE BEST As the IT more »

IT Service Manager - North West London - Up to £50,000 per annum My client is looking for an IT Service Manager to efficiently oversee the Service Desk operations for the entire IT Team. This will involve ensuring prompt and effective … escalation, as needed, ensuring smooth IT/AV support for school staff and students daily. Key Skills the IT Service Manager will have: Experienced IT Manager proficient in M365, demonstrating strong organizational and decision-making abilities from previous IT … successful candidate will have fantastic skills in: Communication (written and verbal) Organisation Attention to detail. Critical thinking Synthesisation Benefits the IT Service Manager will receive: Starting salary of up to £45,000 - £50,000 per annum Workplace pension scheme with up to 10% employer contributions more »

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have … been a senior IT service desk analyst, looking to move into a manager role. You should also have experience in managing IT processes, IT assets, and IT workflows and experience working in an IT technical environment Experience as … an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This is a fantastic role for more »

Role: IT Services & Product Manager Location: Islington Salary: £60,000 + Bonus Why are we all here? Well, the answer is simple. Our purpose is ‘Sharing the Joy of Italian Dining’ and we do this through our menu (our product), our service (our people) and … a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. What You'll Do: As IT Services and Product Manager you will be responsible for ensuring a working BAU environment for all systems from an IT perspective … support and BAU support documentation, with training for the IT 3rd Line Support Analyst and the separate 7-day One Call Shared Services helpdesk, with assistance from the IT 3rd Line Support Analyst where appropriate, and develop strong relationships with supplier contacts at all levels more »

IT Technical Services Manager – Sheffield Our Sheffield client seeks a skilled IT Technical Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical … A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL … Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Technical Services Manager – Sheffield more »

Business Development Manager - IT Services Do you have experience selling IT services to the SME market? If the answer is yes, we want to talk to you! Sharp IT Services has an excellent new career opportunity based in London … as a Business Development Manager. Key Responsibilities As a Business Development Manager, you will be growing our list of clients, always on the lookout for new business opportunities while converting existing Sharp Business Systems clients to contracted IT support clients. This includes: Carrying out new business … appointments, offering the best IT support solutions for potential clients. Carrying out follow-ups, both face-to-face and remotely to finalise new client wins. Working with the marketing team to help implement new campaigns. Keeping all CRM systems up to date. Building and maintaining relationships with different more »

of your 25 days leave. The spec below The IT Service Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves … relationship. The IT Service Delivery Manager is responsible for the day to day service delivery of defined IT Services provided by both internal and external service providers. The IT Service Delivery Manager looks after operational relationship with the service … including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives more »

IT Technical Services Manager - Up to £ 60 ,000 - Sheffield Position - IT Manager Location - Sheffield Salary - Up to £60,000 Key Responsibilities - A well-established company operating in the Sheffield area want to invest in your future! They are seeking a strategic … leadership skills and a passion for technology. Take the next step in your career and apply now to become our IT Technical Services Manager in Sheffield. About the role and key responsibilities - Seeking a high-skilled IT Senior professional to lead and mentor … a small IT Team across BAU and Infrastructure Support Delivering a high-quality technical service, whilst also managing the global IT Function Act as a liaison between IT and other departments, addressing their technology needs and requirements Oversee the day-to-day operations of more »

of your 25 days leave. The spec below The IT Service Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves … relationship. The IT Service Delivery Manager is responsible for the day to day service delivery of defined IT Services provided by both internal and external service providers. The IT Service Delivery Manager looks after operational relationship with the service … including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives more »

Deputy IT Manager - Perm £60k - Contribute to the growth of IT across academic schools A Trust that provides high-quality education across a chain of public schools is looking to Hire a Deputy of IT to guide and manage the IT … sites. This trust is steadily growing with plans to expand their sites by another 2-3 sites. Working closely with a fellow Deputy IT Manager, you will be sharing responsibilities to oversee the day-to-day operations of the IT Support team and ensuring … to maintain a high standard of IT service across each site. Location: St Albans, x5 on-site Requirement: Applicant must own a car as this role requires to visit the schools (travel expense covered) Salary: £50,000-£60,000 + 23% pension, 29 holidays + bank holidays Requirements more »

Role: Procurement Manager - Services contracts, IT , and Telco Location: Leeds, with 3 days in office Salary: c.£70,000 and excellent benefits package I'm working on behalf of a services based organisation, who are supporting the transformation and promotion of business in local … will be part of the process of further developing their efficiency. We are recruiting a Procurement Manager with a background in broad services/indirect spend categories such as facilities services, professional services, telco, or IT contracts . You will manage the tendering … and contract negotiation for a broad range of services and product. This is a growing and developing organisation and the role offers a great opportunity for you to be part of building and developing a function, and progressing your career by implementing new processes and delivering cost savings. Experience more »

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution … record of industry-related business development or senior account management experience, with experience in the energy sector being beneficial. A sound understanding of IT-related service provision with a proven track record of managing large and medium complex accounts. Commercially focused, articulate, and possessing the ability to think … attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities. A background in selling to C-Suite, IT Operations Managers, Infrastructure Managers, and Network Managers. To apply please send your CV in the first instance. more »

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution more »

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution more »

IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi-site organisation. This role is field based, requiring travel throughout the UK. The ideal candidate will possess excellent people skills, stakeholder management capabilities, and the ability to coordinate … and ensure adherence to service standards. Adequate reporting and service standards are met. Drive continual service improvement across various areas. Constant review of IT costs in the business, understanding if there's opportunity to reduce or deliver increase value of service. Promote IT operations, embedding yourself more »

IT Service Desk Manager Role: To manage and own the Service Desk function of the IT Services Division within the Company To ensure the performance of IT support services to customers within contractually agreed metrics Work with all departments, and … appropriate in order to deliver excellence in service levels Forward thinking strategic knowledge of ITIL processes, to streamline and ensure efficiency of the IT department Ability to demonstrate proven and great experience in delivering ITIL Service Desk Objectives in a service management capacity, against financial returns Amazing customer … and resolve to seek solutions wherever possible Proven excellent people team leadership and management skills Good overall understanding and broad knowledge of emerging IT systems and technologies Proven experience in Design, implementation, and improvement of ITIL v3 Service Delivery Desirable: ITIL Practitioner qualified accreditation ITIL-MP, ITIL Master more »

Sales Account Manager/Sales Executive IT Managed Services Solutions Monday to Friday – Hybrid – 1 day a week at HQ (Reading) Salary – up to £50,000 (DOE) + Uncapped OTE Excellent commission structure, personal development, fantastic working culture, ongoing training, endless development + Excellent Other … company benefits! Lucid Connect are working in exclusive partnership with a market leading IT Managed Services Provider to recruit this role due to expansion and ambitious growth plans. This represents an opportunity to join a well-established company who have an excellent team and very well recognisable … Service Desk and Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience Experience in a B2B sales roles who possesses excellent verbal more »

Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »

Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to … join their IT team. In this role, you will oversee a team of four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a … working arrangement. Opportunity to contribute to a meaningful cause. Supportive and dynamic team environment. If you are passionate about delivering exceptional IT services and want to be part of a charity making a difference, we would love to hear from you more »

Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for a new … challenge in your career? Do you have an excellent knowledge and passion for IT Security? Have you got experience of writing security policies and ensuring frameworks are adhered to? Do you have an excellent knowledge of Cyber Essentials, PCI DSS and ISO27001? Interested in working for an innovative … service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and more »

of the global supply chain. Unlike many consultancies Squarcle is as equally dedicated to delivery as it is to design. The Technology Services department is responsible for providing expert Technology Services advice to clients that operate within a fast-moving global environment. The team is made … up of subject matter experts that work a manager/senior Services and provide evidence and insight to support the work of the broader department. Working together or independently each role will be expected to work, onsite and remotely, with our clients to help them resolve their … play a pivotal role in driving IT service excellence and process improvement initiatives for our clients. Reporting to the Head of Technical Services whilst collaborating directly with clients, you will lead teams of consultants and analysts to deliver high-quality IT Service Management (ITSM) solutions more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You … office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General … helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The more »

IT Service Request Manager 💰£40,000 - £45,000 + Benefits ⏰Permanent 🎯Wigan – on-site IT Service Request Manager - Wigan - Permanent A technology solutions provider is seeking an experienced Service Request Manager. The business are undergoing internal investment and changes with this role … a strong customer base within the UK and Europe. As the client base grows there is a requirement for a dedicated and focussed IT Service Request Manager. As the Service Desk Manager, you'll be responsible for overall management of the ITIL Service Desk, providing support more »

Job Title: IT Service Manager Location: Hybrid working with business requirement travel to Letchworth Package: Up to £80,000 We are seeking a dynamic and experienced IT Service Manager to join one of the UK's best-known and successful brands to … help shape and form their IT service strategy. This opportunity would suit you if you wish to join an organisation who are low to medium maturity from a service perspective and you would enjoy the challenge of helping them mature their approach further. You will have the ability … would like to talk to you if: You have proven experience in IT service management, with a focus on delivering high-quality services to internal stakeholders. You have strong leadership and management skills, with the ability to motivate and inspire a team. You have a proven ability more »

through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be … of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your … and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our IT Service Delivery function aligns seamlessly with our more »