1 to 25 of 3,280 Customer Service Jobs in the UK

WAN, LAN, SQL, Windows, VPN, SharePoint, Exchange, CCIA, MCSA, Cisco, CCNA, MSP Are you a dedicated IT professional with a passion for delivering exceptional customer service? Join our client's team who are a leading Managed Service Provider (MSP), as an IT project engineer. In this pivotal … system reviews and recommendations. Communication with customers as required: keeping them informed of incident progress notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. Ability to work in a team and communicate effectively. Escalate service or project issues that cannot be completed … within agreed service levels. Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. Develop in-depth knowledge of the service catalogue and how it relates to customer's needs. Document internal processes and procedures related to duties and more »

You will collaborate closely with cross-functional teams, acting as a trusted advisor, and overseeing all technical aspects of ServiceNow projects to ensure high customer satisfaction. Additionally, you will take on a mentorship role for junior consultants, guiding and supporting their professional development. Requirements: – Proven experience as a ServiceNow … Technical Consultant, with a strong portfolio of successful projects. – Deep understanding in ServiceNow Customer Service Management development, configuration, and integration – Legal right to work in the UK -ServiceNow Certifications (ITSM or CSM) or highly desirable. -Previously worked in agile/scrum environment The salary for this great role more »

to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technical support to the Company's rapidly growing global customer base. The Technical Support Engineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth … to programming and documentation projects, as required. This is a great position for someone early in their Development career: you have some experience in customer service and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer … organization skills and ability to plan ahead. Must be a creative problem solver; able to think outside the box when challenging support issues appear. Customer focused mentality required; you love helping other people and see how they make great use of our products. Awareness of API, iOS SDK, JS more »

an excellent opportunity for foreign travel to work directly with customers to develop and deliver solutions. Our clients are banks, central banks; insurance companies, service providers and our applications process high volume payments for some of the largest institutions worldwide. Due to our continued growth and expansion, we have … The Role As our Software Support Engineer, you will bring your experience in application support to Aperta and your core responsibilities include: • Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality … customising and supporting business applications preferably in the financial services industry. The applications are parameterised via custom tools requiring a detailed understanding of the customer’s workflow. • Demonstrable ability to liaise with customers and internal staff at all levels to develop requirements for new customer requirements and work more »

com plete the s afe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent custome r service to our customers ensuring that all jobs are complete timely and that th e cust omers are well informed on the benefits and safe … The benefits… Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service, 24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … on restaurants and takeaways Up to 25% off gym membership What you’ll need to be successful… We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in what more »

com plete the s afe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent custome r service to our customers ensuring that all jobs are complete timely and that th e cust omers are well informed on the benefits and safe … The benefits… Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service, 24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … on restaurants and takeaways Up to 25% off gym membership What you’ll need to be successful… We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in what more »

1st/2nd Line Service Desk Technician - £24K - £28K We are excited to offer an outstanding opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a fast-paced service desk environment. In this role, you will be essential in providing comprehensive technical … staff and the IT team, ensuring issues are managed, monitored, and resolved efficiently and within established standards. Key Responsibilities Respond promptly and professionally to service desk queries, emails, and tickets. Offer friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile … days with length of service. Access to an Employee Assistance Programme. Summer and Christmas parties. Employee events throughout the year. Training opportunities. Death in service benefit.* Cycle to work scheme.* Referral schemes for bringing in new claims and team members. City centre location. Paid day off on your birthday. more »

teams, you'll troubleshoot issues and deliver high-quality software solutions and services. Key Responsibilities: Pre & Post Sales: Uphold and enhance the standard of customer service excellence for Autodesk® products. Provide Pre-Sales consultancy support for Autodesk® Inventor, AutoCAD, Fusion 360, and Vault, including effective technical presentations and … part modeling, assemblies, sheet metal, static and dynamic motion analysis, routing, and iLogic applications. Offer telephone helpdesk support for the Autodesk® product portfolio. Manage customer account technical requirements to deliver a value-added service. Collaborate with the Sales team to identify and drive new business opportunities for Autodesk® products. more »

presentations and proposals. Meet and exceed sales targets and objectives. Analyze market trends and competitor activities to stay ahead in the industry. Provide excellent customer service and support to ensure client satisfaction. Qualifications: Proven experience in sales, business development, or a related field. Strong communication, negotiation, and interpersonal more »

a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

Service Desk Engineer - Coventry - £35,000 (Hybrid) My client is seeking a Service Desk Engineer (1st/2nd Line Support) to join their team, offering an excellent opportunity for professional growth and development within a Global Business. As a key member of the team, you will be responsible … Private Healthcare Generous company pension Training and development Employee Discounts Christmas Bonus Onsite Parking Key Responsibilities: Provide 1st and 2nd level support for the Customer base, including troubleshooting software, hardware, and business applications. Help with IT Projects & Migrations Assist with new starters, PC builds and Office Set up and … up-to-date CV. Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »

also provided for some clients. Purpose of the Role: To exchange gas and electricity meters in customers’ homes. Provide a first class after-care service which includes a full demonstration to the customer on using their new meter. Repairing and maintaining meters after initial install. Benefits … Responsibilities: To carry out installs, exchanges and removals as per the relevant method statement (in line with Company and Industry standards). To ensure service level agreements (SLA’s) are achieved for works allocated. Respond to emergency call outs, as business needs dictate (as per rota system in operation … . To ensure the efficient recording of all works completed or aborted. To offer a high standard of customer service to both the client and customer, keeping them informed of works being undertaken and fully demonstrating the meter after completion. To risk assess work/working environments more »

to join our well-established client who is part of a larger high-tech and global engineering company offering products and services that enhance customer productivity, profitability, and sustainability. Our client is the leading provider of innovative end-to-end CAD/CAM software solutions and looking to add … quotations, sales orders, planning, purchasing, production, quality management systems, material movement and cross-functional relationships between departments. Will have a passion for providing superior customer service. Responsibilities: Technical Support: you will effectively meet MRP/ERP technical support needs and communicate solutions to end-users via telephone, e-mail … training courses for our customers: onsite, at our in-house training facility, and over the internet. Applications Engineering: you will get to travel to customer manufacturing facilities to install and implement our MRP software, including deploying shop floor-based products, you will assist the customer in tailoring the more »

and trying to replicate faults as described by the customer. You will be expected to carry out smaller repairs in order to get the customer on their way in the most efficient, customer friendly way. You will be the primary mechanical conduit working between our front counter team … and in accordance with dealer and factory standards. Key Responsibilities: Inspect customers’ vehicles, prior to entering the workshop Facilitate road tests to identify specific customer concerns Undertake initial diagnosis of repair requirements to vehicles Carry out vehicle maintenance and repair in a safe and efficient manner to MOT and … instructions as per company policy. Ensure a final inspection of all work is implemented and when requested, fully test if safety related or a customer concern. Record accurate details of work done on Repair Order and other information required by policy and statutory procedure. Compliance with Departmental and Company more »

off for your Birthday. • 23 days of annual leave per year PLUS Bank Holidays • Working with an award-winning team – they have been named 'Service Provider of the Year'. • Access to 100s of employee perks on Perkbox including gym discounts and much more. • Auto-enrolment pension. • Enhanced Maternity … second Medical Opinion). • Mental Health First Aiders. • Reward and recognition programmes, including our annual Group Awards. • Annual appraisals programme and progression opportunities. • Long service recognition. • Four times death in service benefit. • Ongoing investment in company facilities and working environments. • Company events. My client, a large group of … to join their award-winning company. They are looking for a top-performing sales individual to join them, who is passionate about delivering exceptional customer service and working with customers to provide van and aftersales solutions to really meet their business needs. You will be able to identify more »

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 3+ years similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of more »

and safety. • Excellent organisational skills to manage complex tests and analyse results. • Strong communication skills with a passion for delivering a high standard of customer service. Keywords: Commissioning Engineer, Water treatment, Water, Plant, Commission, Midlands, Birmingham, Wolverhampton, Coventry, West Bromwich, Walsall, Tamworth, Dudley, Leicester VRS8731MP Please note that by more »

with natural leadership qualities - The ability to inspire, manage, and motivate a team to achieve outstanding results - Goal-oriented mindset with excellent communication and customer service skills - Proficiency in IT skills If you are a strategic thinker with a passion for the Leisure/Hospitality industry and a more »

supplying bespoke equipment internationally across 70 countries. The business is family owned and utilises the latest technology and innovative manufacturing systems with an extensive customer portfolio across the UK. On the back of its success and growth, they are now seeking a Service Coordinator to join the Team. … The role With over 700 distributors UK Wide, A Service Coordinator is now required to join the team on a permanent basis at their Birmingham facility. You will take responsibility for: Providing premium customer service, answering calls and responding to customer enquiries Whilst coordinating alongside the … service team, being responsible to book services, repairs and arrange installation dates Liaising with the sales team to ensure all necessary customer documentation and checklists are completed. Maintaining effective communication channels between customers, service and sales team to ensure smooth operations and customer satisfaction Managing administrative more »

Field Service Engineer Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery? We are working with a market leader in machine tool manufacturing, and they are going through a sustained period of growth. They are looking to grow their international field service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about supporting the aviation industry, both civil and military, and is excited at the prospect of visiting some fantastic sites throughout the world and working on a highly … advanced product. Job Responsibilities UK and International service and repair of specialist machine tooling, used within the aviation industry Majority of servicing will be pre-planned in advance with very little call out Being the face of the business, you will be expected to offer excellent customer service more »

Field Service Engineer Crawley (Covering the Gatwick area - Guildford, Sussex, Leatherhead) Permanent £28,000 - £33,000 Torchlight Recruitment Solutions are actively seeking a Field Service Engineer to join our client on a permanent basis, focusing on servicing the petroleum and fuelling industries. Our client is now looking to … recruit a Field Service Engineer to expand their fuel equipment maintenance team. The Field Service Engineer will be a confident communicator with excellent customer service skills and the ability to work alone, managing your own workload. The successful applicant will work 8.30am – 5pm Monday to Friday … with an additional regular (1 in 3) weekend and bank holiday rota. Your duties as a Field Service Engineer – Petroleum Industry will include: * Diary/route planning & working on own initiative to carry out daily workload. * Carry out engineering works to fuel pumps and fuel management systems as required more »

Officer Camden To provide effective and efficient administrative support to the professional and technical officers. The role will involve dealing with the public and service users and to ensure high standards of quality and customer care and timeliness in carrying out these functions. To make suggestions for improvements … in service delivery if appropriate and to participate in the redesign of systems processes and procedures. Responsibilities To provide a front line team response to incoming calls, dealing efficiently, effectively and courteously with callers in person or by telephone and taking messages as appropriate. To deal with unhappy customers … date and is handled confidentially and sensitively in compliance with the Data Protection Act. To assist colleagues with research and compose briefings, letters and service information as required. Typing of documents, official orders, formal approvals and rejections for a large volume of correspondence, standard letters, paragraphs and clauses ensuring more »

transfers, car hire, etc. * Arranging added value items, such as airport transfers, airport services, extra nights’ accommodation, car hire etc. * Offering a cutting edge customer service. Business Travel Consultant – Essential Requirements: * Business travel experience is essential * Sabre GDS experience is essential for this position – please note we do have more »

a reality. You will be responsible in ensuring industry compliance regarding all matters relating to Solar PV. Are you able to manage multiple activities, customer focused, have energy experience in metering/smart/new connections? Work for a champion of social justice and employee wellbeing, with a goal … some sort of Electrical knowledge or Solar PV knowledge. * You must have some experience of managing field based Electricians * Full UK Driving License * Excellent Customer Service skills & experience What will you do: * You will be tasked to support the field-based Operations managers * You will be managing a more »

external resource. Agree safety, commercial and operational targets with Contract team. Monitor and review regularly performance against agreed internal and external targets Interface with customer and manage and develop the relationship Plan and manage workload in line with customer requirements Preparation of project level design programmes and cost … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »