The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the Bedfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Bedfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 48 - 39
Rank change year-on-year
- 0
Contract jobs requiring a 1st Line Support 2 0 5
As % of all contract IT jobs located in Bedfordshire 0.41% - 1.75%
As % of the Job Titles category 0.44% - 1.92%
Number of daily rates quoted 0 0 2
Average daily rate
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of your Daily Rate
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- - £199
UK excluding London average daily rate £108 £125 £108
% change year-on-year
-14.00% +16.27%
Number of hourly rates quoted 1 0 1
Average hourly rate £12.50 - £13.00
UK excluding London average hourly rate £11.50 £11.00 £11.50
% change year-on-year
+4.54% -4.34%
Job Titles Category
Bedfordshire
Contract IT job ads with a match in the
Job Titles category
454 209 261
As % of all contract IT jobs located in Bedfordshire 93.42% 93.30% 91.58%
Number of daily rates quoted 301 109 154
Average daily rate £400 £350 £370
Average daily rate % change year-on-year
+14.28% -5.40%
90% offered a daily rate of more than £250 £225 £200
10% offered a daily rate of more than £550 £550 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 13 8 11
Average hourly rate £13.00 £14.50 £18.00
Average hourly rate % change year-on-year
-10.34% -19.44%
90% offered a hourly rate of more than £12.50 £11.75 £9.25
10% offered a hourly rate of more than £42.00 £42.50 £33.00
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
1st Line Support
East of England

1st Line Support
Jobs Demand Trend in Bedfordshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Bedfordshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Bedfordshire

1st Line Support
Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Bedfordshire region.

1st Line Support Daily Rate Trend in Bedfordshire

1st Line Support
Hourly Rate Trend in Bedfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Bedfordshire region.

1st Line Support Hourly Rate Trend in Bedfordshire

1st Line Support
Top 23 Related IT Skills in Bedfordshire

For the 6 months to 23 July 2014, IT contractor jobs across the Bedfordshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 6 (66.67%) Windows
2 4 (44.44%) Microsoft
3 3 (33.33%) ITIL
3 3 (33.33%) Cisco
3 3 (33.33%) Windows XP
3 3 (33.33%) A+ Certification
3 3 (33.33%) McAfee
3 3 (33.33%) Blackberry
3 3 (33.33%) Windows 7
3 3 (33.33%) Windows 8
3 3 (33.33%) Incident Management
3 3 (33.33%) LANDesk
3 3 (33.33%) iPhone
4 2 (22.22%) Altiris
4 2 (22.22%) Remedy
4 2 (22.22%) Service Delivery
4 2 (22.22%) SLA
5 1 (11.11%) MS Excel
5 1 (11.11%) Active Directory
5 1 (11.11%) Dell
5 1 (11.11%) Wireless
5 1 (11.11%) NHS
5 1 (11.11%) MS PowerPoint

1st Line Support
Top Related IT Skills in Bedfordshire by Category

For the 6 months to 23 July 2014, IT contractor jobs across the Bedfordshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (11.11%) MS Excel
1 1 (11.11%) MS PowerPoint
Communications & Networking
1 1 (11.11%) Wireless
Miscellaneous
1 3 (33.33%) Blackberry
1 3 (33.33%) iPhone
2 1 (11.11%) NHS
Operating Systems
1 6 (66.67%) Windows
2 3 (33.33%) Windows XP
2 3 (33.33%) Windows 7
2 3 (33.33%) Windows 8
Processes & Methodologies
1 3 (33.33%) ITIL
1 3 (33.33%) Incident Management
2 2 (22.22%) Service Delivery
Qualifications
1 3 (33.33%) A+ Certification
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 1 (11.11%) Active Directory
Vendors
1 4 (44.44%) Microsoft
2 3 (33.33%) Cisco
2 3 (33.33%) McAfee
2 3 (33.33%) LANDesk
3 2 (22.22%) Altiris
3 2 (22.22%) Remedy
4 1 (11.11%) Dell