The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 98 97 102
Rank change year-on-year
-1 +5
Contract jobs requiring a 2nd Line Support 25 29 31
As % of all contract IT jobs located in Berkshire 0.98% 1.10% 1.18%
As % of the Job Titles category 1.08% 1.17% 1.27%
Number of daily rates quoted 12 11 9
Average daily rate £287 £139 £152
Average daily rate % change year-on-year
+106.65% -8.25%
90% offered a daily rate of more than £145 £139 £133
10% offered a daily rate of more than £401 £140 £165
UK excluding London average daily rate £160 £165 £140
% change year-on-year
-3.03% +17.85%
Number of hourly rates quoted 6 9 15
Average hourly rate £17.25 £19.50 £16.00
Average hourly rate % change year-on-year
-11.53% +21.87%
90% offered a hourly rate of more than £15.25 £13.52 £15.00
10% offered a hourly rate of more than £89.50 £21.00 £22.30
UK excluding London average hourly rate £16.00 £14.50 £15.00
% change year-on-year
+10.34% -3.33%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2306 2473 2441
As % of all contract IT jobs located in Berkshire 90.75% 93.43% 93.06%
Number of daily rates quoted 1227 1226 1219
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £250 £225 £225
10% offered a daily rate of more than £513 £550 £505
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 110 63 107
Average hourly rate £18.00 £19.50 £18.00
Average hourly rate % change year-on-year
-7.69% +8.33%
90% offered a hourly rate of more than £10.00 £11.50 £12.50
10% offered a hourly rate of more than £63.00 £33.00 £30.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Daily Rate Trend in Berkshire

2nd Line Support
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 5 February 2016.

2nd Line Support Daily Rate Histogram in Berkshire

2nd Line Support
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Hourly Rate Trend in Berkshire

2nd Line Support
Hourly Rate Histogram in Berkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 5 February 2016.

2nd Line Support Hourly Rate Histogram in Berkshire

2nd Line Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -20 10 £208 +49.28% 1
Bracknell -3 4 £235 +67.50%
Slough +11 2 £345 -
Wokingham - 2 - - 1
Maidenhead - 2 £175 - 1
Newbury - 1 - - 1
Windsor - 1 £365 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 5 February 2016, IT contractor jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 38 (71.70%) Windows
2 26 (49.06%) Active Directory
3 23 (43.40%) Windows 7
4 19 (35.85%) Microsoft
5 14 (26.42%) MS Office
6 11 (20.75%) ITIL
7 10 (18.87%) MS Exchange
7 10 (18.87%) Windows 8
8 9 (16.98%) Windows XP
8 9 (16.98%) Cisco
8 9 (16.98%) Security Cleared
9 8 (15.09%) MS Excel
9 8 (15.09%) Citrix
9 8 (15.09%) Windows Server
10 7 (13.21%) Blackberry
10 7 (13.21%) VMware
11 6 (11.32%) Wireless
11 6 (11.32%) Cisco Certification
11 6 (11.32%) SC Cleared
11 6 (11.32%) SCCM
12 5 (9.43%) Problem Management
12 5 (9.43%) Release Management
12 5 (9.43%) Exchange Server 2010
12 5 (9.43%) Cisco UCCX
12 5 (9.43%) SLA
13 4 (7.55%) CCVP
13 4 (7.55%) Remedy
13 4 (7.55%) Apple
13 4 (7.55%) CCNP
13 4 (7.55%) Cisco UCCE

2nd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (18.87%) MS Exchange
2 5 (9.43%) Exchange Server 2010
3 3 (5.66%) Exchange Server 2003
4 2 (3.77%) Blackberry Enterprise Server
4 2 (3.77%) Exchange Server 2013
5 1 (1.89%) IBM Notes
5 1 (1.89%) Live Communications Server
5 1 (1.89%) WebLogic
Applications
1 14 (26.42%) MS Office
2 8 (15.09%) MS Excel
Cloud Services
1 1 (1.89%) Office 365
Communications & Networking
1 6 (11.32%) Wireless
2 4 (7.55%) Cisco Wireless
3 3 (5.66%) Remote Desktop
3 3 (5.66%) TCP/IP
4 2 (3.77%) DHCP
4 2 (3.77%) DNS
4 2 (3.77%) Firewall
5 1 (1.89%) Cisco ASA
5 1 (1.89%) Cisco IPT
5 1 (1.89%) DSLAM
5 1 (1.89%) DWDM
5 1 (1.89%) Internet
5 1 (1.89%) Intranet
5 1 (1.89%) LAN
5 1 (1.89%) SDH
5 1 (1.89%) SMS
5 1 (1.89%) Unified Communications
5 1 (1.89%) VoIP
5 1 (1.89%) WAN
General
1 4 (7.55%) Retail
2 2 (3.77%) Finance
3 1 (1.89%) Marketing
3 1 (1.89%) Telecoms
Miscellaneous
1 7 (13.21%) Blackberry
2 4 (7.55%) Data Centre
3 3 (5.66%) Clustering
4 2 (3.77%) Driving Licence
4 2 (3.77%) iPhone
4 2 (3.77%) Smartphone
5 1 (1.89%) Computer Science
5 1 (1.89%) Video Conferencing
Operating Systems
1 38 (71.70%) Windows
2 23 (43.40%) Windows 7
3 10 (18.87%) Windows 8
4 9 (16.98%) Windows XP
5 8 (15.09%) Windows Server
6 4 (7.55%) Windows Server 2008
6 4 (7.55%) Windows Server 2012
7 3 (5.66%) Windows Server 2003
8 1 (1.89%) AIX
8 1 (1.89%) Android
8 1 (1.89%) Apple iOS
8 1 (1.89%) Linux
8 1 (1.89%) Mac OS X
8 1 (1.89%) Unix
8 1 (1.89%) Windows 10
8 1 (1.89%) Windows 2000 Server
8 1 (1.89%) Windows Vista
Processes & Methodologies
1 11 (20.75%) ITIL
2 5 (9.43%) Problem Management
2 5 (9.43%) Release Management
3 4 (7.55%) Incident Management
4 3 (5.66%) Continuous Improvement
4 3 (5.66%) ITIL V3
4 3 (5.66%) Resource Management
4 3 (5.66%) Service Delivery
4 3 (5.66%) Software Delivery
5 2 (3.77%) Asset Management
5 2 (3.77%) People Management
5 2 (3.77%) Software Deployment
5 2 (3.77%) Software Distribution
5 2 (3.77%) Ticket Management
5 2 (3.77%) Time Management
6 1 (1.89%) Data Protection
6 1 (1.89%) High Availability
6 1 (1.89%) Logistics
6 1 (1.89%) Risk Analysis
6 1 (1.89%) Root Cause Analysis
Programming Languages
1 1 (1.89%) PL/SQL
Qualifications
1 9 (16.98%) Security Cleared
2 6 (11.32%) Cisco Certification
2 6 (11.32%) SC Cleared
3 4 (7.55%) CCNP
3 4 (7.55%) CCVP
4 3 (5.66%) ACMT
4 3 (5.66%) DBS Check
4 3 (5.66%) Microsoft Certification
5 2 (3.77%) CCNA
5 2 (3.77%) DV Cleared
5 2 (3.77%) MCP
6 1 (1.89%) ITIL Foundation Certificate
6 1 (1.89%) MCSA
6 1 (1.89%) MCSE
6 1 (1.89%) MOS
Quality Assurance & Compliance
1 5 (9.43%) SLA
System Software
1 26 (49.06%) Active Directory
2 2 (3.77%) VMware Infrastructure
3 1 (1.89%) Hyper-V
3 1 (1.89%) Microsoft Virtual Server
3 1 (1.89%) Terminal Services
3 1 (1.89%) VMware ESX
3 1 (1.89%) VMware Workstation
3 1 (1.89%) vSphere
3 1 (1.89%) XenApp
Systems Management
1 6 (11.32%) SCCM
2 5 (9.43%) Cisco UCCX
3 4 (7.55%) Cisco UCCE
4 3 (5.66%) OpenView Configuration Management
5 1 (1.89%) Backup Exec
5 1 (1.89%) HP Data Protector
5 1 (1.89%) Systems Management Server (SMS)
5 1 (1.89%) Tivoli
5 1 (1.89%) Tivoli Storage Manager
Vendors
1 19 (35.85%) Microsoft
2 9 (16.98%) Cisco
3 8 (15.09%) Citrix
4 7 (13.21%) VMware
5 4 (7.55%) Apple
5 4 (7.55%) Remedy
6 3 (5.66%) HP
6 3 (5.66%) McAfee
7 1 (1.89%) Google
7 1 (1.89%) Juniper
7 1 (1.89%) Lotus
7 1 (1.89%) Oracle
7 1 (1.89%) Sophos
7 1 (1.89%) Symantec
Reading, Berkshire
Premier IT
Rate: £100 - £150 per day + NEG
Posted: Yesterday