The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 104 95 93
Rank change year-on-year
-9 -2
Contract jobs requiring a 2nd Line Support 23 33 20
As % of all contract IT jobs located in Berkshire 0.88% 1.25% 0.93%
As % of the Job Titles category 0.98% 1.39% 1.01%
Number of daily rates quoted 13 9 3
Average daily rate
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of your Daily Rate
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£139 £150 £160
Average daily rate % change year-on-year
-7.33% -6.25%
UK excluding London average daily rate £170 £145 £150
% change year-on-year
+17.24% -3.33%
Number of hourly rates quoted 2 15 8
Average hourly rate £17.50 £16.00 £19.00
Average hourly rate % change year-on-year
+9.37% -15.78%
90% offered a hourly rate of more than £14.70 £15.00 £16.75
10% offered a hourly rate of more than £20.30 £22.30 £21.80
UK excluding London average hourly rate £14.00 £15.00 £14.25
% change year-on-year
-6.66% +5.26%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2343 2377 1984
As % of all contract IT jobs located in Berkshire 89.39% 90.35% 92.02%
Number of daily rates quoted 1191 1196 831
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £550 £500 £497
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 57 101 113
Average hourly rate £17.25 £17.75 £18.00
Average hourly rate % change year-on-year
-2.81% -1.38%
90% offered a hourly rate of more than £11.50 £12.50 £13.00
10% offered a hourly rate of more than £32.50 £27.50 £45.50
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

2nd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Daily Rate Trend in Berkshire

2nd Line Support
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Hourly Rate Trend in Berkshire

2nd Line Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +5 14 £139 -4.13% 1
Bracknell +1 3 £140 -
Maidenhead - - - -
Newbury - - - -
Slough - - - - 1
Wokingham - - - - 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 January 2015, IT contractor jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 45 (78.95%) Windows
2 32 (56.14%) Active Directory
3 26 (45.61%) Windows 7
4 25 (43.86%) Security Cleared
5 24 (42.11%) Microsoft
6 21 (36.84%) SC Cleared
7 18 (31.58%) HP
8 17 (29.82%) DV Cleared
9 15 (26.32%) ITIL
10 14 (24.56%) MCSE
10 14 (24.56%) SLA
10 14 (24.56%) Microsoft Certification
11 13 (22.81%) MCP
11 13 (22.81%) Symantec
12 12 (21.05%) Configuration Management
12 12 (21.05%) Windows XP
12 12 (21.05%) MS Visio
13 10 (17.54%) MS Exchange
14 7 (12.28%) Windows Server 2003
14 7 (12.28%) OpenView Configuration Management
14 7 (12.28%) Citrix
14 7 (12.28%) MS Office
14 7 (12.28%) Exchange Server 2010
15 6 (10.53%) Software Deployment
15 6 (10.53%) Windows Server 2008
15 6 (10.53%) MS Excel
16 5 (8.77%) Linux
16 5 (8.77%) VoIP
16 5 (8.77%) DHCP
16 5 (8.77%) McAfee

2nd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 January 2015, IT contractor jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (17.54%) MS Exchange
2 7 (12.28%) Exchange Server 2010
3 5 (8.77%) Blackberry Enterprise Server
4 4 (7.02%) Exchange Server 2003
5 1 (1.75%) CMS
5 1 (1.75%) SharePoint
5 1 (1.75%) Exchange Server 2013
5 1 (1.75%) Live Communications Server
Applications
1 12 (21.05%) MS Visio
2 7 (12.28%) MS Office
3 6 (10.53%) MS Excel
Communications & Networking
1 5 (8.77%) VoIP
1 5 (8.77%) DHCP
2 3 (5.26%) VPN
2 3 (5.26%) DNS
2 3 (5.26%) LAN
2 3 (5.26%) SMS
3 2 (3.51%) TCP/IP
3 2 (3.51%) WAN
4 1 (1.75%) SAN
4 1 (1.75%) Ethernet
4 1 (1.75%) ADSL
General
1 1 (1.75%) Back Office
1 1 (1.75%) Telecoms
1 1 (1.75%) Retail
Miscellaneous
1 4 (7.02%) Video Conferencing
1 4 (7.02%) Blackberry
2 2 (3.51%) Analytical Skills
2 2 (3.51%) Clustering
3 1 (1.75%) PDA
3 1 (1.75%) iPad
3 1 (1.75%) iPhone
Operating Systems
1 45 (78.95%) Windows
2 26 (45.61%) Windows 7
3 12 (21.05%) Windows XP
4 7 (12.28%) Windows Server 2003
5 6 (10.53%) Windows Server 2008
6 5 (8.77%) Linux
7 2 (3.51%) Android
8 1 (1.75%) Windows 8
8 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 15 (26.32%) ITIL
2 12 (21.05%) Configuration Management
3 6 (10.53%) Software Deployment
4 4 (7.02%) Software Distribution
5 3 (5.26%) Release Management
6 2 (3.51%) High Availability
6 2 (3.51%) Time Management
6 2 (3.51%) Migration
7 1 (1.75%) Service Delivery
7 1 (1.75%) CRM
7 1 (1.75%) Server Monitoring
7 1 (1.75%) Performance Management
7 1 (1.75%) Data Protection
7 1 (1.75%) Incident Management
7 1 (1.75%) Root Cause Analysis
Programming Languages
1 1 (1.75%) Java
1 1 (1.75%) SQL
Qualifications
1 25 (43.86%) Security Cleared
2 21 (36.84%) SC Cleared
3 17 (29.82%) DV Cleared
4 14 (24.56%) MCSE
4 14 (24.56%) Microsoft Certification
5 13 (22.81%) MCP
6 1 (1.75%) CCA
6 1 (1.75%) Citrix Certification
6 1 (1.75%) MCSA
6 1 (1.75%) HNC
Quality Assurance & Compliance
1 14 (24.56%) SLA
System Software
1 32 (56.14%) Active Directory
2 4 (7.02%) Terminal Services
3 1 (1.75%) VMware Infrastructure
Systems Management
1 7 (12.28%) OpenView Configuration Management
2 3 (5.26%) SCCM
3 1 (1.75%) Norton AntiVirus
3 1 (1.75%) SCOM
Vendors
1 24 (42.11%) Microsoft
2 18 (31.58%) HP
3 13 (22.81%) Symantec
4 7 (12.28%) Citrix
5 5 (8.77%) McAfee
6 3 (5.26%) Remedy
7 2 (3.51%) Cisco
8 1 (1.75%) VMware
8 1 (1.75%) Apple
Berkshire
Marcus Donald People
Rate: £12 - £14 per hour
Posted: 12 hours ago