The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 88 97 117
Rank change year-on-year
+9 +20
Contract jobs requiring a 2nd Line Support 33 34 28
As % of all contract IT jobs located in Berkshire 1.35% 1.33% 0.89%
As % of the Job Titles category 1.48% 1.45% 1.00%
Number of daily rates quoted 11 12 3
Average daily rate
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£275 £171 £205
Average daily rate % change year-on-year
+60.58% -16.46%
90% offered a daily rate of more than £170 £130 £163
10% offered a daily rate of more than £300 £199 £221
UK excluding London average daily rate £163 £150 £170
% change year-on-year
+8.33% -11.76%
Number of hourly rates quoted 12 9 9
Average hourly rate £17.04 £17.50 £15.00
Average hourly rate % change year-on-year
-2.65% +16.66%
90% offered a hourly rate of more than £12.50 £12.70 £12.50
10% offered a hourly rate of more than £18.90 £21.10 £18.00
UK excluding London average hourly rate £14.75 £15.00 £14.50
% change year-on-year
-1.66% +3.44%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2226 2349 2798
As % of all contract IT jobs located in Berkshire 90.82% 91.54% 88.46%
Number of daily rates quoted 1126 1071 1015
Average daily rate £375 £365 £375
Average daily rate % change year-on-year
+2.73% -2.66%
90% offered a daily rate of more than £220 £205 £225
10% offered a daily rate of more than £500 £488 £500
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 83 86 85
Average hourly rate £17.29 £16.50 £20.00
Average hourly rate % change year-on-year
+4.75% -17.50%
90% offered a hourly rate of more than £10.50 £11.50 £12.00
10% offered a hourly rate of more than £37.95 £36.60 £37.50
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

2nd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Daily Rate Trend in Berkshire

2nd Line Support
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 22 September 2014.

2nd Line Support Daily Rate Histogram in Berkshire

2nd Line Support
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Hourly Rate Trend in Berkshire

2nd Line Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +30 21 £288 +15.00% 5
Bracknell +3 10 £263 +85.51% 1
Slough -5 2 - - 1
Windsor - - - -
Wokingham - - - -
Maidenhead - - - -
Newbury - - - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 September 2014, IT contractor jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 31 (70.45%) Windows
2 22 (50.00%) Active Directory
3 16 (36.36%) Security Cleared
3 16 (36.36%) Microsoft
4 14 (31.82%) ITIL
5 13 (29.55%) Windows 7
6 12 (27.27%) SC Cleared
7 11 (25.00%) DV Cleared
7 11 (25.00%) HP
8 9 (20.45%) SLA
8 9 (20.45%) Software Deployment
9 8 (18.18%) OpenView Configuration Management
10 7 (15.91%) McAfee
10 7 (15.91%) Software Distribution
11 6 (13.64%) Windows Server 2003
11 6 (13.64%) Microsoft Certification
11 6 (13.64%) Citrix
11 6 (13.64%) MS Office
11 6 (13.64%) MCSE
12 5 (11.36%) Configuration Management
12 5 (11.36%) MS Excel
12 5 (11.36%) MCP
12 5 (11.36%) Linux
12 5 (11.36%) LAN
12 5 (11.36%) MS Visio
12 5 (11.36%) Cisco
12 5 (11.36%) Symantec
13 4 (9.09%) Exchange Server 2010
13 4 (9.09%) Lotus
13 4 (9.09%) MS Exchange

2nd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 22 September 2014, IT contractor jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (9.09%) IBM Notes
1 4 (9.09%) MS Exchange
1 4 (9.09%) Exchange Server 2003
1 4 (9.09%) Exchange Server 2010
2 2 (4.55%) Blackberry Enterprise Server
Applications
1 6 (13.64%) MS Office
2 5 (11.36%) MS Excel
2 5 (11.36%) MS Visio
Communications & Networking
1 5 (11.36%) LAN
2 4 (9.09%) SMS
2 4 (9.09%) WAN
3 3 (6.82%) TCP/IP
4 2 (4.55%) DHCP
5 1 (2.27%) Ethernet
5 1 (2.27%) SAN
General
1 1 (2.27%) Back Office
1 1 (2.27%) Finance
Miscellaneous
1 2 (4.55%) Video Conferencing
2 1 (2.27%) iPad
2 1 (2.27%) Analytical Skills
2 1 (2.27%) Client/Server
2 1 (2.27%) Thin Client
2 1 (2.27%) Blackberry
2 1 (2.27%) Fat Client
Operating Systems
1 31 (70.45%) Windows
2 13 (29.55%) Windows 7
3 6 (13.64%) Windows Server 2003
4 5 (11.36%) Linux
5 4 (9.09%) Windows XP
6 2 (4.55%) Windows Server 2008
6 2 (4.55%) Windows 2000
7 1 (2.27%) Android
Processes & Methodologies
1 14 (31.82%) ITIL
2 9 (20.45%) Software Deployment
3 7 (15.91%) Software Distribution
4 5 (11.36%) Configuration Management
5 3 (6.82%) Service Management
5 3 (6.82%) BCP
5 3 (6.82%) Asset Management
5 3 (6.82%) Release Management
6 2 (4.55%) ITSM
6 2 (4.55%) Migration
6 2 (4.55%) ITIL V3
7 1 (2.27%) Root Cause Analysis
7 1 (2.27%) Time Management
7 1 (2.27%) Data Protection
7 1 (2.27%) Service Delivery
Qualifications
1 16 (36.36%) Security Cleared
2 12 (27.27%) SC Cleared
3 11 (25.00%) DV Cleared
4 6 (13.64%) Microsoft Certification
4 6 (13.64%) MCSE
5 5 (11.36%) MCP
6 1 (2.27%) HNC
6 1 (2.27%) CCA
6 1 (2.27%) Citrix Certification
Quality Assurance & Compliance
1 9 (20.45%) SLA
System Software
1 22 (50.00%) Active Directory
2 2 (4.55%) XenApp
Systems Management
1 8 (18.18%) OpenView Configuration Management
Vendors
1 16 (36.36%) Microsoft
2 11 (25.00%) HP
3 7 (15.91%) McAfee
4 6 (13.64%) Citrix
5 5 (11.36%) Cisco
5 5 (11.36%) Symantec
6 4 (9.09%) Lotus
Berkshire
LA International
Posted: 4 days ago