The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 97 112 94
Rank change year-on-year
+15 -18
Contract jobs requiring a 2nd Line Support 23 14 33
As % of all contract IT jobs located in Berkshire 0.90% 0.56% 1.35%
As % of the Job Titles category 1.01% 0.62% 1.48%
Number of daily rates quoted 4 2 15
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£170 £239 £168
Average daily rate % change year-on-year
-28.79% +42.53%
90% offered a daily rate of more than £149 £220 £134
10% offered a daily rate of more than £189 £258 £188
UK excluding London average daily rate £170 £160 £150
% change year-on-year
+6.25% +6.66%
Number of hourly rates quoted 10 5 4
Average hourly rate £21.55 £19.00 £23.00
Average hourly rate % change year-on-year
+13.42% -17.39%
UK excluding London average hourly rate £15.00 £14.00 £15.10
% change year-on-year
+7.14% -7.30%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2280 2244 2224
As % of all contract IT jobs located in Berkshire 88.85% 89.58% 90.92%
Number of daily rates quoted 1241 1074 958
Average daily rate £384 £365 £375
Average daily rate % change year-on-year
+5.13% -2.66%
90% offered a daily rate of more than £225 £225 £200
10% offered a daily rate of more than £515 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 100 58 84
Average hourly rate £20.00 £17.07 £18.00
Average hourly rate % change year-on-year
+17.16% -5.16%
90% offered a hourly rate of more than £11.00 £10.50 £10.88
10% offered a hourly rate of more than £39.00 £22.00 £35.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

2nd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Daily Rate Trend in Berkshire

2nd Line Support
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Hourly Rate Trend in Berkshire

2nd Line Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +5 12 £185 - 1
Bracknell +2 10 £170 -35.23%
Newbury - 1 - - 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 30 July 2015, IT contractor jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 45 (91.84%) Windows
2 38 (77.55%) Active Directory
3 30 (61.22%) Windows 7
4 27 (55.10%) Microsoft
5 25 (51.02%) Security Cleared
6 22 (44.90%) HP
7 18 (36.73%) SLA
8 17 (34.69%) Microsoft Certification
8 17 (34.69%) ITIL
8 17 (34.69%) MCP
8 17 (34.69%) MCSE
9 15 (30.61%) MS Visio
9 15 (30.61%) Symantec
9 15 (30.61%) Configuration Management
9 15 (30.61%) SC Cleared
9 15 (30.61%) DV Cleared
10 8 (16.33%) Data Centre
10 8 (16.33%) SCCM
11 7 (14.29%) Software Delivery
11 7 (14.29%) McAfee
11 7 (14.29%) Windows Server 2003
12 6 (12.24%) OpenView Configuration Management
12 6 (12.24%) DNS
12 6 (12.24%) MS Office
12 6 (12.24%) Windows XP
13 5 (10.20%) DHCP
13 5 (10.20%) Release Management
13 5 (10.20%) Software Deployment
13 5 (10.20%) Windows Server 2008
14 4 (8.16%) Software Distribution

2nd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 30 July 2015, IT contractor jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.12%) MS Exchange
2 2 (4.08%) Exchange Server 2010
3 1 (2.04%) IBM Notes
3 1 (2.04%) Lync
Applications
1 15 (30.61%) MS Visio
2 6 (12.24%) MS Office
3 4 (8.16%) MS Excel
Cloud Services
1 2 (4.08%) Office 365
Communications & Networking
1 6 (12.24%) DNS
2 5 (10.20%) DHCP
3 3 (6.12%) SMS
4 1 (2.04%) VoIP
4 1 (2.04%) WAN
4 1 (2.04%) LAN
4 1 (2.04%) Internet
Database & Business Intelligence
1 1 (2.04%) SQL Server
Development Applications
1 2 (4.08%) MSI
General
1 3 (6.12%) Finance
2 2 (4.08%) Manufacturing
2 2 (4.08%) Banking
3 1 (2.04%) French Language
3 1 (2.04%) German Language
Miscellaneous
1 8 (16.33%) Data Centre
2 3 (6.12%) Blackberry
3 2 (4.08%) Computer Science
3 2 (4.08%) iPhone
4 1 (2.04%) iPad
4 1 (2.04%) Analytical Skills
4 1 (2.04%) EPoS
Operating Systems
1 45 (91.84%) Windows
2 30 (61.22%) Windows 7
3 7 (14.29%) Windows Server 2003
4 6 (12.24%) Windows XP
5 5 (10.20%) Windows Server 2008
6 3 (6.12%) Linux
6 3 (6.12%) Windows 8
7 2 (4.08%) Windows Server 2012
7 2 (4.08%) Windows 2000 Server
8 1 (2.04%) Apple iOS
8 1 (2.04%) UNIX
Processes & Methodologies
1 17 (34.69%) ITIL
2 15 (30.61%) Configuration Management
3 7 (14.29%) Software Delivery
4 5 (10.20%) Release Management
4 5 (10.20%) Software Deployment
5 4 (8.16%) Software Distribution
6 2 (4.08%) Server Building
7 1 (2.04%) Office Automation
7 1 (2.04%) Migration
7 1 (2.04%) Asset Management
7 1 (2.04%) Incident Management
Programming Languages
1 3 (6.12%) SQL
Qualifications
1 25 (51.02%) Security Cleared
2 17 (34.69%) MCSE
2 17 (34.69%) Microsoft Certification
2 17 (34.69%) MCP
3 15 (30.61%) SC Cleared
3 15 (30.61%) DV Cleared
4 2 (4.08%) MCSD
4 2 (4.08%) ITIL Certification
4 2 (4.08%) Degree
Quality Assurance & Compliance
1 18 (36.73%) SLA
System Software
1 38 (77.55%) Active Directory
2 3 (6.12%) VMware Infrastructure
3 2 (4.08%) vSphere
4 1 (2.04%) Terminal Services
Systems Management
1 8 (16.33%) SCCM
2 6 (12.24%) OpenView Configuration Management
3 2 (4.08%) McAfee ePO
3 2 (4.08%) Systems Management Server (SMS)
4 1 (2.04%) WSUS
Vendors
1 27 (55.10%) Microsoft
2 22 (44.90%) HP
3 15 (30.61%) Symantec
4 7 (14.29%) McAfee
5 4 (8.16%) VMware
6 3 (6.12%) Remedy
6 3 (6.12%) Citrix
7 2 (4.08%) Sophos
8 1 (2.04%) Lotus
8 1 (2.04%) Red Hat
8 1 (2.04%) Apple
8 1 (2.04%) Google