The table below looks at the prevalence of the term Front Office in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Front Office over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Front Office
Rank 93 130 100
Rank change year-on-year
+37 -30
Contract jobs citing Front Office 36 5 31
As % of all contract IT jobs located in Berkshire 1.44% 0.18% 1.14%
As % of the General category 3.58% 0.43% 2.67%
Number of daily rates quoted 7 0 2
Average daily rate £825 - £438
90% offered a daily rate of more than £675 - £388
10% offered a daily rate of more than £900 - £488
UK excluding London average daily rate £425 £440 £375
% change year-on-year
-3.40% +17.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Front Office
South East

The following table is for comparison with the above and provides statistics for the entire General category in contract jobs advertised in the Berkshire region.

General Category
Berkshire
Contract IT job ads with a match in the
General category
1006 1175 1159
As % of all contract IT jobs located in Berkshire 40.30% 41.64% 42.78%
Number of daily rates quoted 431 533 532
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £225 £202 £210
10% offered a daily rate of more than £550 £514 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 22 26 31
Average hourly rate £16.00 £17.75 £19.00
Average hourly rate % change year-on-year
-9.85% -6.57%
90% offered a hourly rate of more than £11.25 £11.90 £13.00
10% offered a hourly rate of more than £20.00 £30.20 £25.18
UK excluding London average hourly rate £28.00 £24.00 £25.50
% change year-on-year
+16.66% -5.88%

Front Office
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Front Office across the Berkshire region as a proportion of the total demand within the General category.

Front Office Jobs Demand Trend in Berkshire

Front Office
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Front Office across the Berkshire region.

Front Office Daily Rate Trend in Berkshire

Front Office
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Front Office across the Berkshire region over the 3 months to 30 April 2016.

Front Office Daily Rate Histogram in Berkshire

Front Office
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Front Office within the Berkshire region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +9 27 - - 1
Windsor - 3 £675 -
Slough - 1 £675 -
Front Office
South East

Front Office
Top 30 Related IT Skills in Berkshire

For the 6 months to 30 April 2016, IT contractor jobs across the Berkshire region citing Front Office also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Front Office.

1 36 (53.73%) SLA
1 36 (53.73%) Incident Management
1 36 (53.73%) Ticket Management
2 32 (47.76%) ITIL
2 32 (47.76%) Service Management
3 23 (34.33%) Back Office
4 22 (32.84%) Billing
4 22 (32.84%) CRM
5 21 (31.34%) Huawei
6 17 (25.37%) Statistics
6 17 (25.37%) Capacity Management
6 17 (25.37%) Validation
7 16 (23.88%) Network Design
8 14 (20.90%) Diameter Protocol
9 11 (16.42%) Fault Management
9 11 (16.42%) Functional Testing
9 11 (16.42%) Configuration Management
10 9 (13.43%) Project Management
11 8 (11.94%) VoIP
11 8 (11.94%) SMTP
11 8 (11.94%) SNMP
11 8 (11.94%) TCP/IP
11 8 (11.94%) DNS
11 8 (11.94%) Problem Management
11 8 (11.94%) People Management
12 6 (8.96%) SIGTRAN
12 6 (8.96%) Integration Testing
12 6 (8.96%) Continuous Improvement
12 6 (8.96%) Root Cause Analysis
12 6 (8.96%) SPML

Front Office
Top Related IT Skills in Berkshire by Category

For the 6 months to 30 April 2016, IT contractor jobs across the Berkshire region citing Front Office also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Front Office. Up to 20 skills are shown per category.

Business Applications
1 1 (1.49%) Endur
Communications & Networking
1 14 (20.90%) Diameter Protocol
2 8 (11.94%) DNS
2 8 (11.94%) SMTP
2 8 (11.94%) SNMP
2 8 (11.94%) TCP/IP
2 8 (11.94%) VoIP
3 6 (8.96%) 3G
3 6 (8.96%) 4G
3 6 (8.96%) INAP
3 6 (8.96%) LDAP
3 6 (8.96%) SIGTRAN
4 5 (7.46%) LTE
4 5 (7.46%) MGW
General
1 23 (34.33%) Back Office
2 22 (32.84%) Billing
3 4 (5.97%) Finance
4 3 (4.48%) Telecoms
5 2 (2.99%) Banking
6 1 (1.49%) Investment Banking
Job Titles
1 36 (53.73%) Incident Manager
2 12 (17.91%) Back Office Engineer
2 12 (17.91%) ICT Manager
3 4 (5.97%) Support Engineer
4 3 (4.48%) Mobile Engineer
4 3 (4.48%) Services Director
4 3 (4.48%) Transformation Director
5 2 (2.99%) C# Developer
5 2 (2.99%) C# Developer - Commodities
5 2 (2.99%) Developer
5 2 (2.99%) Senior C# Developer
5 2 (2.99%) Senior Developer
5 2 (2.99%) Technical Leader
6 1 (1.49%) Finance Project Manager
6 1 (1.49%) IT Finance Manager
6 1 (1.49%) IT Manager
6 1 (1.49%) IT Project Manager
6 1 (1.49%) ITIL Manager
6 1 (1.49%) Operations Engineer
6 1 (1.49%) Project Manager
Libraries, Frameworks & Software Standards
1 6 (8.96%) SOAP
1 6 (8.96%) SPML
2 4 (5.97%) .NET
2 4 (5.97%) WCF
3 3 (4.48%) WPF
Miscellaneous
1 17 (25.37%) Statistics
2 1 (1.49%) Analytical Skills
2 1 (1.49%) Market Risk
Processes & Methodologies
1 36 (53.73%) Incident Management
1 36 (53.73%) Ticket Management
2 32 (47.76%) ITIL
2 32 (47.76%) Service Management
3 22 (32.84%) CRM
4 17 (25.37%) Capacity Management
4 17 (25.37%) Validation
5 16 (23.88%) Network Design
6 11 (16.42%) Configuration Management
6 11 (16.42%) Fault Management
6 11 (16.42%) Functional Testing
7 9 (13.43%) Project Management
8 8 (11.94%) People Management
8 8 (11.94%) Problem Management
9 6 (8.96%) Change Management
9 6 (8.96%) Continuous Improvement
9 6 (8.96%) High Availability
9 6 (8.96%) Integration Testing
9 6 (8.96%) Root Cause Analysis
9 6 (8.96%) Service Delivery
Programming Languages
1 4 (5.97%) C#
Qualifications
1 6 (8.96%) HNC
1 6 (8.96%) HND
Quality Assurance & Compliance
1 36 (53.73%) SLA
Vendors
1 21 (31.34%) Huawei
2 6 (8.96%) Nokia
3 1 (1.49%) OpenLink