The table below looks at the prevalence of the term Front Office in IT contracts advertised for the Berkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Front Office over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Front Office
Rank 97 104 117
Rank change year-on-year
+7 +13
Contract jobs citing Front Office 28 13 5
As % of all contract IT jobs located in Berkshire 1.18% 0.54% 0.20%
As % of the General category 3.17% 1.22% 0.50%
Number of daily rates quoted 0 4 1
Median daily rate - £600 £475
Median daily rate % change year-on-year
- +26.31%
UK excluding London median daily rate £410 £525 £375
% change year-on-year
-21.90% +40.00%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £65.00 -
Front Office
South East

The following table is for comparison with the above and provides statistics for the entire General category in contract jobs advertised in the Berkshire region.

General Category
Berkshire
Contract IT job ads with a match in the
General category
882 1062 1004
As % of all contract IT jobs located in Berkshire 37.04% 44.14% 40.71%
Number of daily rates quoted 412 502 438
Median daily rate £383 £375 £365
Median daily rate % change year-on-year
+2.00% +2.73%
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £525 £516 £500
UK excluding London median daily rate £400 £400 £378
% change year-on-year
- +5.96%
Number of hourly rates quoted 32 19 15
Median hourly rate £16.50 £17.50 £19.00
Median hourly rate % change year-on-year
-5.71% -7.89%
90% offered a hourly rate of more than £11.50 £11.00 £13.20
10% offered a hourly rate of more than £25.00 £38.60 £22.00
UK excluding London median hourly rate £25.00 £22.50 £23.63
% change year-on-year
+11.11% -4.76%

Front Office
Jobs Demand Trend in Berkshire

The demand trend of contract jobs across the Berkshire region citing Front Office as a proportion of all IT contracts with a match in the General category.

Front Office Jobs Demand Trend in Berkshire

Front Office
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Front Office across the Berkshire region.

Front Office Daily Rate Trend in Berkshire

Front Office
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Front Office within the Berkshire region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +16 24 - - 1
Front Office
South East

Front Office
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 June 2016, IT contractor jobs citing Front Office also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Front Office.

1 27 (45.00%) SLA
1 27 (45.00%) Incident Management
1 27 (45.00%) Ticket Management
2 25 (41.67%) Back Office
2 25 (41.67%) ITIL
2 25 (41.67%) Service Management
3 22 (36.67%) Network Design
4 17 (28.33%) Validation
4 17 (28.33%) Capacity Management
5 15 (25.00%) Functional Testing
5 15 (25.00%) Configuration Management
5 15 (25.00%) Statistics
5 15 (25.00%) Fault Management
6 14 (23.33%) Billing
6 14 (23.33%) CRM
6 14 (23.33%) People Management
7 12 (20.00%) Huawei
8 11 (18.33%) Project Management
9 10 (16.67%) Diameter Protocol
10 8 (13.33%) INAP
10 8 (13.33%) Service Delivery
10 8 (13.33%) Change Management
10 8 (13.33%) HNC
10 8 (13.33%) HND
10 8 (13.33%) SOAP
10 8 (13.33%) LDAP
10 8 (13.33%) Nokia
10 8 (13.33%) 3G
10 8 (13.33%) Integration Testing
10 8 (13.33%) SIGTRAN

Front Office
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (1.67%) Endur
Communications & Networking
1 10 (16.67%) Diameter Protocol
2 8 (13.33%) 3G
2 8 (13.33%) 4G
2 8 (13.33%) INAP
2 8 (13.33%) LDAP
2 8 (13.33%) SIGTRAN
3 7 (11.67%) LTE
3 7 (11.67%) MGW
4 2 (3.33%) DNS
4 2 (3.33%) SMTP
4 2 (3.33%) SNMP
4 2 (3.33%) TCP/IP
4 2 (3.33%) VoIP
General
1 25 (41.67%) Back Office
2 14 (23.33%) Billing
3 6 (10.00%) Telecoms
4 4 (6.67%) Finance
5 2 (3.33%) Banking
6 1 (1.67%) Investment Banking
Job Titles
1 27 (45.00%) Incident Manager
2 8 (13.33%) ICT Manager
3 7 (11.67%) Support Engineer
4 5 (8.33%) Back Office Engineer
5 4 (6.67%) Packet Switch Engineer
5 4 (6.67%) Switch Engineer
6 3 (5.00%) ITIL Incident Manager
6 3 (5.00%) ITIL Manager
6 3 (5.00%) Mobile Engineer
6 3 (5.00%) Operations Engineer
6 3 (5.00%) Services Director
6 3 (5.00%) Transformation Director
6 3 (5.00%) Voice Engineer
7 2 (3.33%) C# Developer
7 2 (3.33%) C# Developer - Commodities
7 2 (3.33%) Developer
7 2 (3.33%) Senior C# Developer
7 2 (3.33%) Senior Developer
7 2 (3.33%) Technical Leader
8 1 (1.67%) Finance Manager
Libraries, Frameworks & Software Standards
1 8 (13.33%) SOAP
1 8 (13.33%) SPML
2 4 (6.67%) .NET
2 4 (6.67%) WCF
3 3 (5.00%) WPF
Miscellaneous
1 15 (25.00%) Statistics
2 1 (1.67%) Analytical Skills
2 1 (1.67%) Market Risk
Processes & Methodologies
1 27 (45.00%) Incident Management
1 27 (45.00%) Ticket Management
2 25 (41.67%) ITIL
2 25 (41.67%) Service Management
3 22 (36.67%) Network Design
4 17 (28.33%) Capacity Management
4 17 (28.33%) Validation
5 15 (25.00%) Configuration Management
5 15 (25.00%) Fault Management
5 15 (25.00%) Functional Testing
6 14 (23.33%) CRM
6 14 (23.33%) People Management
7 11 (18.33%) Project Management
8 8 (13.33%) Change Management
8 8 (13.33%) Continuous Improvement
8 8 (13.33%) High Availability
8 8 (13.33%) Integration Testing
8 8 (13.33%) Root Cause Analysis
8 8 (13.33%) Service Delivery
9 4 (6.67%) Stakeholder Management
Programming Languages
1 4 (6.67%) C#
Qualifications
1 8 (13.33%) HNC
1 8 (13.33%) HND
Quality Assurance & Compliance
1 27 (45.00%) SLA
Vendors
1 12 (20.00%) Huawei
2 8 (13.33%) Nokia
3 1 (1.67%) OpenLink