The first table below looks at the demand for Remedy ITSM skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Remedy ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Business Applications category for the Berkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
BMC Remedy IT Service Management (ITSM)
Rank 115 111 118
Rank change year-on-year
-4 +7
Contract jobs citing Remedy ITSM 14 10 18
As % of all contract IT jobs located in Berkshire 0.49% 0.41% 0.58%
As % of the Business Applications category 9.52% 6.80% 7.83%
Number of daily rates quoted 2 3 17
Average daily rate £189 £350 £400
Average daily rate % change year-on-year
-46.07% -12.50%
90% offered a daily rate of more than £168 £330 £300
10% offered a daily rate of more than £210 £370 £500
UK excluding London average daily rate £413 £343 £360
% change year-on-year
+20.43% -4.86%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.25 £13.25 £18.50
% change year-on-year
+15.09% -28.37%
Business Applications Category
Berkshire
Contract IT job ads with a match in the
Business Applications category
147 147 230
As % of all contract IT jobs located in Berkshire 5.15% 5.98% 7.41%
Number of daily rates quoted 77 57 93
Average daily rate £450 £450 £425
Average daily rate % change year-on-year
- +5.88%
90% offered a daily rate of more than £285 £345 £300
10% offered a daily rate of more than £550 £550 £700
UK excluding London average daily rate £400 £425 £433
% change year-on-year
-5.88% -1.73%
Number of hourly rates quoted 1 1 2
Average hourly rate £13.50 £52.50 £18.50
Average hourly rate % change year-on-year
-74.28% +183.78%
UK excluding London average hourly rate £33.00 £37.80 £20.00
% change year-on-year
-12.69% +89.00%
Remedy ITSM
South East

Remedy ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Remedy ITSM across the Berkshire region as a proportion of the total demand within the Business Applications category.

Remedy ITSM Jobs Demand Trend in Berkshire

Remedy ITSM
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Remedy ITSM across the Berkshire region.

Remedy ITSM Daily Rate Trend in Berkshire

Remedy ITSM
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Remedy ITSM across the Berkshire region.

Remedy ITSM Hourly Rate Trend in Berkshire

Remedy ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 April 2014, IT contractor jobs across the Berkshire region citing Remedy ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM.

1 23 (100.00%) Remedy
1 23 (100.00%) ITSM
2 17 (73.91%) ITIL
3 16 (69.57%) Service Management
4 12 (52.17%) BMC
5 11 (47.83%) Replication
6 10 (43.48%) MS Excel
6 10 (43.48%) Degree
7 9 (39.13%) ITIL Certification
8 8 (34.78%) Telecoms
8 8 (34.78%) Incident Management
9 7 (30.43%) Microsoft
10 6 (26.09%) HNC
11 5 (21.74%) SLA
12 4 (17.39%) ITIL V3
13 2 (8.70%) HP
13 2 (8.70%) MS Office
13 2 (8.70%) Portfolio Management
13 2 (8.70%) Performance Improvement
13 2 (8.70%) Test Strategy
13 2 (8.70%) Asset Management
13 2 (8.70%) ServiceNow
13 2 (8.70%) IT Governance
13 2 (8.70%) MS PowerPoint
13 2 (8.70%) FrontRange
13 2 (8.70%) COBIT
13 2 (8.70%) Problem Management
13 2 (8.70%) Performance Management
14 1 (4.35%) Enterprise Software
14 1 (4.35%) 3G

Remedy ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Berkshire region citing Remedy ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM. Up to 20 skills are shown per category.

Applications
1 10 (43.48%) MS Excel
2 2 (8.70%) MS Office
2 2 (8.70%) MS PowerPoint
Communications & Networking
1 1 (4.35%) 3G
1 1 (4.35%) 2G
General
1 8 (34.78%) Telecoms
Job Titles
1 9 (39.13%) Analyst
1 9 (39.13%) Service Analyst
1 9 (39.13%) Service Desk Analyst
2 5 (21.74%) Incident Manager
3 4 (17.39%) 1st Line Support
4 3 (13.04%) Service Manager
5 2 (8.70%) Service Desk Manager
5 2 (8.70%) Consultant
6 1 (4.35%) Customer Analyst
6 1 (4.35%) Administrator
6 1 (4.35%) Architect
6 1 (4.35%) Management Consultant
6 1 (4.35%) Help Desk Administrator
6 1 (4.35%) Network Manager
6 1 (4.35%) Service Management Consultant
6 1 (4.35%) Remedy Consultant
6 1 (4.35%) Remedy Architect
6 1 (4.35%) Help Desk Support
Miscellaneous
1 11 (47.83%) Replication
2 1 (4.35%) Enterprise Software
2 1 (4.35%) Handset
Processes & Methodologies
1 23 (100.00%) ITSM
2 17 (73.91%) ITIL
3 16 (69.57%) Service Management
4 8 (34.78%) Incident Management
5 4 (17.39%) ITIL V3
6 2 (8.70%) Portfolio Management
6 2 (8.70%) Performance Improvement
6 2 (8.70%) Test Strategy
6 2 (8.70%) Asset Management
6 2 (8.70%) IT Governance
6 2 (8.70%) Problem Management
6 2 (8.70%) Performance Management
Qualifications
1 10 (43.48%) Degree
2 9 (39.13%) ITIL Certification
3 6 (26.09%) HNC
Quality Assurance & Compliance
1 5 (21.74%) SLA
2 2 (8.70%) COBIT
Vendors
1 23 (100.00%) Remedy
2 12 (52.17%) BMC
3 7 (30.43%) Microsoft
4 2 (8.70%) HP
4 2 (8.70%) ServiceNow
4 2 (8.70%) FrontRange