The table below looks at the statistics for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 49 78 83
Rank change year-on-year
+29 +5
Contract jobs citing Service Management 82 54 54
As % of all contract IT jobs located in Berkshire 3.38% 2.11% 1.72%
As % of the Processes & Methodologies category 4.59% 3.11% 2.55%
Number of daily rates quoted 33 21 23
Average daily rate
Keep up to 90%
of your Daily Rate
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£425 £350 £328
Average daily rate % change year-on-year
+21.42% +6.87%
90% offered a daily rate of more than £340 £275 £235
10% offered a daily rate of more than £470 £475 £474
UK excluding London average daily rate £365 £350 £355
% change year-on-year
+4.28% -1.40%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.50 £13.50 £15.75
% change year-on-year
+7.40% -14.28%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1787 1739 2117
As % of all contract IT jobs located in Berkshire 73.75% 67.82% 67.48%
Number of daily rates quoted 883 843 761
Average daily rate £390 £375 £380
Average daily rate % change year-on-year
+4.00% -1.31%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £367 £363
% change year-on-year
+2.17% +1.24%
Number of hourly rates quoted 29 33 40
Average hourly rate £17.07 £22.85 £27.50
Average hourly rate % change year-on-year
-25.29% -16.90%
90% offered a hourly rate of more than £12.00 £13.00 £10.71
10% offered a hourly rate of more than £59.00 £45.00 £49.50
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Service Management Daily Rate Trend in Berkshire

Service Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 23 September 2014.

Service Management Daily Rate Histogram in Berkshire

Service Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Service Management Hourly Rate Trend in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +8 25 £425 +41.66% 10
Slough +6 16 £360 -7.69% 3
Newbury +6 6 £450 +2.85% 2
Bracknell +6 5 £500 - 4
Windsor 0 2 - -
Maidenhead 0 1 - - 3
Wokingham - - - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 23 September 2014, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 100 (68.97%) ITIL
2 37 (25.52%) Service Delivery
3 34 (23.45%) Windows
4 33 (22.76%) Telecoms
5 32 (22.07%) ITSM
5 32 (22.07%) Degree
6 27 (18.62%) Microsoft
7 23 (15.86%) Project Management
8 21 (14.48%) Active Directory
8 21 (14.48%) Finance
8 21 (14.48%) Security Cleared
9 20 (13.79%) ITIL Certification
10 19 (13.10%) SQL
10 19 (13.10%) Problem Management
11 18 (12.41%) PRINCE2
11 18 (12.41%) Microsoft Certification
12 15 (10.34%) Remedy
12 15 (10.34%) MS Excel
13 14 (9.66%) Incident Management
13 14 (9.66%) MCTS
13 14 (9.66%) MCITP
13 14 (9.66%) PMP
13 14 (9.66%) PMI Certification
14 13 (8.97%) Internet
14 13 (8.97%) SLA
14 13 (8.97%) Change Management
15 12 (8.28%) Stakeholder Management
15 12 (8.28%) DNS
15 12 (8.28%) LAN
15 12 (8.28%) WAN

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 23 September 2014, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.52%) IIS
2 7 (4.83%) SharePoint
3 6 (4.14%) CMS
4 5 (3.45%) IBM Notes
4 5 (3.45%) MS Exchange
5 4 (2.76%) BizTalk Server
5 4 (2.76%) Lync
5 4 (2.76%) Exchange Server 2010
5 4 (2.76%) Exchange Server 2013
6 2 (1.38%) TIBCO EMS
7 1 (0.69%) Apache
7 1 (0.69%) GroupWise
7 1 (0.69%) Blackberry Enterprise Server
Applications
1 15 (10.34%) MS Excel
2 11 (7.59%) MS Visio
3 10 (6.90%) MS PowerPoint
4 9 (6.21%) MS Project
4 9 (6.21%) MS Office
5 1 (0.69%) Spreadsheet
Business Applications
1 10 (6.90%) Remedy ITSM
2 3 (2.07%) SAP Oil and Gas
3 2 (1.38%) BusinessWorks
4 1 (0.69%) Remedy AR System
Cloud Services
1 6 (4.14%) Office 365
2 4 (2.76%) Cloud Computing
2 4 (2.76%) Microsoft Azure
3 3 (2.07%) SaaS
Communications & Networking
1 13 (8.97%) Internet
2 12 (8.28%) LAN
2 12 (8.28%) WAN
2 12 (8.28%) DNS
3 10 (6.90%) DHCP
4 9 (6.21%) Firewall
5 6 (4.14%) 3G
6 5 (3.45%) TCP/IP
6 5 (3.45%) 4G
7 4 (2.76%) VPN
7 4 (2.76%) SAN
7 4 (2.76%) DMZ
8 3 (2.07%) Intranet
8 3 (2.07%) DSL
9 2 (1.38%) Extranet
9 2 (1.38%) Wireless
9 2 (1.38%) Radio Access Network
9 2 (1.38%) LTE
10 1 (0.69%) NetScaler
10 1 (0.69%) Cisco Nexus
Database & Business Intelligence
1 4 (2.76%) SQL Server
2 3 (2.07%) Oracle Database
3 2 (1.38%) Cognos Framework Manager
4 1 (0.69%) DB2
4 1 (0.69%) Crystal Reports
4 1 (0.69%) Data Warehouse
4 1 (0.69%) SQL Server 2000
4 1 (0.69%) SQL Server 2005
Development Applications
1 3 (2.07%) TestDirector
2 1 (0.69%) MSI
2 1 (0.69%) LabVIEW
2 1 (0.69%) StarTeam
2 1 (0.69%) Fiddler
2 1 (0.69%) Visual Studio
2 1 (0.69%) PVCS
2 1 (0.69%) Toad
General
1 33 (22.76%) Telecoms
2 21 (14.48%) Finance
3 5 (3.45%) Manufacturing
4 4 (2.76%) Back Office
4 4 (2.76%) Electronics
4 4 (2.76%) Marketing
5 3 (2.07%) Retail
5 3 (2.07%) Billing
5 3 (2.07%) Front Office
5 3 (2.07%) Advertising
6 2 (1.38%) Local Government
6 2 (1.38%) Banking
7 1 (0.69%) Publishing
7 1 (0.69%) Legal
7 1 (0.69%) Pharmaceutical
Job Titles
1 30 (20.69%) Analyst
2 19 (13.10%) Project Manager
3 15 (10.34%) Service Manager
4 13 (8.97%) Service Analyst
5 12 (8.28%) Support Engineer
5 12 (8.28%) Consultant
6 9 (6.21%) Delivery Manager
7 8 (5.52%) Services Delivery Manager
8 7 (4.83%) Technical Manager
8 7 (4.83%) Business Analyst
9 6 (4.14%) Support Analyst
9 6 (4.14%) Field Engineer
9 6 (4.14%) Designer
10 5 (3.45%) ITSM Consultant
10 5 (3.45%) Service Desk Engineer
10 5 (3.45%) Technical Project Manager
10 5 (3.45%) Transition Manager
11 4 (2.76%) Incident Manager
11 4 (2.76%) Metrics Analyst
11 4 (2.76%) Technical Specialist
Libraries, Frameworks & Software Standards
1 8 (5.52%) Web Services
2 7 (4.83%) .NET
3 4 (2.76%) .NET Framework
4 2 (1.38%) XML
5 1 (0.69%) Ajax
5 1 (0.69%) ADO.NET
5 1 (0.69%) ASP.NET
5 1 (0.69%) Application Packaging
5 1 (0.69%) WCF
5 1 (0.69%) Silverlight
5 1 (0.69%) LINQ
5 1 (0.69%) REST
5 1 (0.69%) Windows Identity Foundation
5 1 (0.69%) Regular Expression
5 1 (0.69%) FastCGI
Miscellaneous
1 9 (6.21%) CMDB
2 7 (4.83%) Management Information System
2 7 (4.83%) Replication
3 6 (4.14%) Clustering
3 6 (4.14%) Analytical Skills
4 4 (2.76%) Data Extraction
5 3 (2.07%) Smart Meter
5 3 (2.07%) DTV
6 2 (1.38%) Statistics
6 2 (1.38%) Blog
6 2 (1.38%) Fat Client
6 2 (1.38%) Client/Server
6 2 (1.38%) Firmware
6 2 (1.38%) Thin Client
6 2 (1.38%) Mobile App
7 1 (0.69%) Enterprise Software
7 1 (0.69%) Data Integration
7 1 (0.69%) Blackberry
7 1 (0.69%) e-Health
7 1 (0.69%) Reference Data
Operating Systems
1 34 (23.45%) Windows
2 8 (5.52%) Windows Server 2008
3 6 (4.14%) Windows 7
4 5 (3.45%) Windows Server 2003
5 4 (2.76%) Windows Server 2012
6 3 (2.07%) Windows 8
6 3 (2.07%) Linux
7 1 (0.69%) UNIX
7 1 (0.69%) AIX
7 1 (0.69%) SUSE
7 1 (0.69%) Oracle Linux
Processes & Methodologies
1 100 (68.97%) ITIL
2 37 (25.52%) Service Delivery
3 32 (22.07%) ITSM
4 23 (15.86%) Project Management
5 19 (13.10%) Problem Management
6 18 (12.41%) PRINCE2
7 14 (9.66%) Incident Management
8 13 (8.97%) Change Management
9 12 (8.28%) Stakeholder Management
9 12 (8.28%) Customer Engagement
10 10 (6.90%) Migration
10 10 (6.90%) Supplier Management
11 9 (6.21%) Release Management
11 9 (6.21%) Agile Software Development
12 8 (5.52%) Disaster Recovery
12 8 (5.52%) Time Management
13 7 (4.83%) Programme Management
13 7 (4.83%) Risk Management
14 6 (4.14%) CRM
14 6 (4.14%) Continuous Improvement
Programming Languages
1 19 (13.10%) SQL
2 8 (5.52%) PowerShell
3 3 (2.07%) C#
3 3 (2.07%) JavaScript
4 1 (0.69%) Perl
4 1 (0.69%) PHP
4 1 (0.69%) C++
4 1 (0.69%) Java
4 1 (0.69%) T-SQL
4 1 (0.69%) VBScript
4 1 (0.69%) Python
4 1 (0.69%) Shell Script
4 1 (0.69%) Ruby
4 1 (0.69%) C
Qualifications
1 32 (22.07%) Degree
2 21 (14.48%) Security Cleared
3 20 (13.79%) ITIL Certification
4 18 (12.41%) Microsoft Certification
5 14 (9.66%) MCTS
5 14 (9.66%) MCITP
5 14 (9.66%) PMP
5 14 (9.66%) PMI Certification
6 10 (6.90%) SC Cleared
7 8 (5.52%) DV Cleared
8 4 (2.76%) MCSE
9 3 (2.07%) MAPM
10 2 (1.38%) Cisco Certification
10 2 (1.38%) CISM
10 2 (1.38%) CCNA
10 2 (1.38%) ISEB
10 2 (1.38%) BC Cleared
11 1 (0.69%) ITIL Foundation Certificate
11 1 (0.69%) ISTQB Foundation Certification
11 1 (0.69%) CISSP
Quality Assurance & Compliance
1 13 (8.97%) SLA
2 9 (6.21%) ISO/IEC 27001
3 8 (5.52%) QA
4 5 (3.45%) ISO 9001
5 4 (2.76%) Sarbanes-Oxley
6 1 (0.69%) COBIT
6 1 (0.69%) BS25999
6 1 (0.69%) PCI DSS
6 1 (0.69%) Data Quality
System Software
1 21 (14.48%) Active Directory
2 5 (3.45%) Hyper-V
3 3 (2.07%) Terminal Services
4 2 (1.38%) XenApp
5 1 (0.69%) vSphere
5 1 (0.69%) FreeRADIUS
5 1 (0.69%) Microsoft App-V
Systems Management
1 7 (4.83%) Netcool
2 6 (4.14%) Netcool/OMNIbus
2 6 (4.14%) Tivoli
2 6 (4.14%) Netcool/Webtop
3 4 (2.76%) WSUS
4 3 (2.07%) Forefront Identity Manager
4 3 (2.07%) HP Quality Center
5 2 (1.38%) SCCM
5 2 (1.38%) SCOM
6 1 (0.69%) CA Spectrum
6 1 (0.69%) SCOrch
6 1 (0.69%) Tivoli Monitoring
6 1 (0.69%) WMI
Vendors
1 27 (18.62%) Microsoft
2 15 (10.34%) Remedy
3 11 (7.59%) Cisco
4 10 (6.90%) BMC
5 7 (4.83%) Oracle
5 7 (4.83%) SAP
6 6 (4.14%) Citrix
7 5 (3.45%) Lotus
7 5 (3.45%) HP
7 5 (3.45%) LANDesk
8 4 (2.76%) ServiceNow
9 3 (2.07%) VMware
9 3 (2.07%) CA
10 2 (1.38%) Salesforce.com
10 2 (1.38%) TIBCO
10 2 (1.38%) EMC
10 2 (1.38%) IBM
10 2 (1.38%) Cognos
10 2 (1.38%) Business Objects
10 2 (1.38%) Huawei
Theale, Berkshire
Pepsi
Posted: Yesterday
Newbury, Berkshire
Resource Management
Rate: £33120 - £40480 per annum + Benefits
Posted: Yesterday
Reading, Berkshire
Rullion IT Plus
Posted: 2 days ago
Reading, Berkshire
Square One Resources
Rate: Unspecified
Posted: 4 days ago
Newbury, Berkshire
Resource Solutions Group - Sovereign Housing
Rate: Benefits
Posted: 5 days ago
Reading, Berkshire
Symantec
Rate: Competitive plus Excellent Benefits
Posted: 14 days ago