The table below looks at the statistics for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Service Management
South East / Berkshire
Rank 48 38 50
Rank change year-on-year
-10 +12
Contract jobs citing Service Management 61 102 79
As % of all contract IT jobs located in Berkshire 3.21% 4.14% 3.05%
As % of the Processes & Methodologies category 3.97% 5.27% 4.12%
Number of daily rates quoted 11 32 43
Median daily rate £450 £425 £420
Median daily rate % change year-on-year
+5.88% +1.19%
90% offered a daily rate of more than £205 £315 £263
10% offered a daily rate of more than £475 £569 £449
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 4 2 1
Median hourly rate £14.25 £14.00 £27.83
Median hourly rate % change year-on-year
+1.78% -49.69%
UK excluding London median hourly rate £12.50 £14.75 £15.00
% change year-on-year
-15.25% -1.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1536 1935 1919
As % of all contract IT jobs located in Berkshire 80.71% 78.56% 74.01%
Number of daily rates quoted 766 1012 1002
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £290 £270 £270
10% offered a daily rate of more than £525 £525 £525
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 49 75 26
Median hourly rate £23.34 £16.75 £20.25
Median hourly rate % change year-on-year
+39.34% -17.28%
90% offered a hourly rate of more than £12.00 £11.42 £15.50
10% offered a hourly rate of more than £55.00 £63.00 £39.10
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Management
Jobs Demand Trend in Berkshire

The demand trend of contract jobs across the Berkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Service Management Daily Rate Trend in Berkshire

Service Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 22 January 2017.

Service Management Daily Rate Histogram in Berkshire

Service Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Service Management Hourly Rate Trend in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -12 22 £450 -
Bracknell +7 13 £205 -45.33% 1
Maidenhead - 4 - - 1
Newbury -4 2 £463 +46.82%
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Management.

1 62 (45.26%) ITIL
2 38 (27.74%) Telecoms
3 32 (23.36%) Project Management
4 27 (19.71%) Service Delivery
5 26 (18.98%) ITSM
6 24 (17.52%) SLA
7 22 (16.06%) Incident Management
7 22 (16.06%) Security Cleared
8 21 (15.33%) Problem Management
8 21 (15.33%) Finance
9 19 (13.87%) Continuous Improvement
10 18 (13.14%) ServiceNow
11 17 (12.41%) Degree
12 15 (10.95%) Agile Software Development
12 15 (10.95%) Analytical Skills
12 15 (10.95%) Service Design
13 14 (10.22%) Data Warehouse
14 13 (9.49%) Windows
14 13 (9.49%) Management Information System
14 13 (9.49%) Root Cause Analysis
15 12 (8.76%) Public Cloud
15 12 (8.76%) Matrix Organization
15 12 (8.76%) Web Services
16 11 (8.03%) Oracle
16 11 (8.03%) PRINCE2
16 11 (8.03%) Middleware
16 11 (8.03%) Stakeholder Management
16 11 (8.03%) Huawei
16 11 (8.03%) Mentoring
16 11 (8.03%) Process Improvement

Service Management
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.57%) SAS
2 6 (4.38%) Tuxedo
2 6 (4.38%) WebSphere
3 4 (2.92%) CMS
4 3 (2.19%) Oracle SOA Suite
4 3 (2.19%) WebLogic
5 2 (1.46%) SharePoint
6 1 (0.73%) Confluence
6 1 (0.73%) JBoss
6 1 (0.73%) nginx
6 1 (0.73%) Oracle Service Bus
Applications
1 6 (4.38%) MS Excel
2 2 (1.46%) Maya
3 1 (0.73%) MS Office
Business Applications
1 2 (1.46%) SAP Oil and Gas
2 1 (0.73%) Remedy ITSM
Cloud Services
1 6 (4.38%) Amazon AWS
1 6 (4.38%) SaaS
2 4 (2.92%) Microsoft Azure
3 3 (2.19%) Cloud Computing
4 2 (1.46%) IaaS
5 1 (0.73%) Office 365
Communications & Networking
1 9 (6.57%) Radio Access Network
2 8 (5.84%) LAN
3 7 (5.11%) DNS
3 7 (5.11%) WAN
4 6 (4.38%) DWDM
4 6 (4.38%) Ethernet
4 6 (4.38%) MPLS
5 5 (3.65%) Firewall
5 5 (3.65%) HTTP
5 5 (3.65%) SMTP
6 3 (2.19%) Broadband
6 3 (2.19%) DOCSIS
6 3 (2.19%) DSLAM
6 3 (2.19%) Internet
6 3 (2.19%) PSTN
6 3 (2.19%) xDSL
7 2 (1.46%) IP Telephony
7 2 (1.46%) SDH
7 2 (1.46%) Wireless
7 2 (1.46%) WLAN
Database & Business Intelligence
1 14 (10.22%) Data Warehouse
2 11 (8.03%) Hadoop
3 5 (3.65%) BusinessObjects
4 4 (2.92%) Big Data
4 4 (2.92%) SQL Server
5 3 (2.19%) Oracle Database
5 3 (2.19%) Oracle Database 11g
5 3 (2.19%) Oracle Database 12c
5 3 (2.19%) Star Schema
6 1 (0.73%) Apache Cassandra
6 1 (0.73%) Base SAS
6 1 (0.73%) Pentaho
6 1 (0.73%) PostgreSQL
6 1 (0.73%) SAS Data Integration Studio
6 1 (0.73%) SQL Server 2000
6 1 (0.73%) SQL Server 2005
Development Applications
1 1 (0.73%) FitNesse
1 1 (0.73%) Jenkins
1 1 (0.73%) JIRA
1 1 (0.73%) JUnit
1 1 (0.73%) NUnit
1 1 (0.73%) Redmine
1 1 (0.73%) Selenium
1 1 (0.73%) Visual Studio
General
1 38 (27.74%) Telecoms
2 21 (15.33%) Finance
3 8 (5.84%) Legal
4 6 (4.38%) Back Office
5 5 (3.65%) Marketing
6 4 (2.92%) Front Office
7 2 (1.46%) Electronics
7 2 (1.46%) Manufacturing
7 2 (1.46%) Retail
8 1 (0.73%) Billing
Job Titles
1 16 (11.68%) Service Manager
2 13 (9.49%) Analyst
2 13 (9.49%) Architect
3 12 (8.76%) Consultant
4 11 (8.03%) Project Manager
5 10 (7.30%) Programme Manager
6 9 (6.57%) Business Analyst
6 9 (6.57%) Senior Manager
7 8 (5.84%) Developer
8 7 (5.11%) Problem Manager
8 7 (5.11%) Telecoms Manager
9 6 (4.38%) Service Transition Manager
9 6 (4.38%) ServiceNow Consultant
9 6 (4.38%) Transition Manager
9 6 (4.38%) Windows Engineer
10 5 (3.65%) Coordinator
10 5 (3.65%) DBA
10 5 (3.65%) Implementation Manager
10 5 (3.65%) Information Manager
10 5 (3.65%) Information Services Manager
Libraries, Frameworks & Software Standards
1 12 (8.76%) Web Services
2 11 (8.03%) Middleware
3 5 (3.65%) .NET
4 3 (2.19%) CSS
4 3 (2.19%) HTML
4 3 (2.19%) REST
4 3 (2.19%) SOAP
4 3 (2.19%) XML
5 1 (0.73%) AngularJS
5 1 (0.73%) Apache CXF
5 1 (0.73%) Django
5 1 (0.73%) Kafka
5 1 (0.73%) RabbitMQ
5 1 (0.73%) Twitter Bootstrap
Miscellaneous
1 15 (10.95%) Analytical Skills
2 13 (9.49%) Management Information System
3 12 (8.76%) Public Cloud
4 10 (7.30%) Driving Licence
5 7 (5.11%) CMDB
5 7 (5.11%) Data Centre
5 7 (5.11%) Data Protection Act
6 6 (4.38%) Client/Server
7 3 (2.19%) CESG
7 3 (2.19%) Performance Metrics
8 2 (1.46%) Fat Client
8 2 (1.46%) FMCG
8 2 (1.46%) Hybrid Cloud
8 2 (1.46%) Thin Client
9 1 (0.73%) Clustering
9 1 (0.73%) Computer Science
9 1 (0.73%) Data Integration
9 1 (0.73%) Data Structures
9 1 (0.73%) Mainframe
9 1 (0.73%) Smart Meter
Operating Systems
1 13 (9.49%) Windows
2 7 (5.11%) Unix
3 6 (4.38%) Linux
3 6 (4.38%) Windows Server 2008
4 3 (2.19%) Windows Server
5 2 (1.46%) Windows 7
6 1 (0.73%) MVS
6 1 (0.73%) Oracle Linux
6 1 (0.73%) Red Hat Enterprise Linux
6 1 (0.73%) Ubuntu
6 1 (0.73%) Windows 10
6 1 (0.73%) Windows Server 2012
Processes & Methodologies
1 62 (45.26%) ITIL
2 32 (23.36%) Project Management
3 27 (19.71%) Service Delivery
4 26 (18.98%) ITSM
5 22 (16.06%) Incident Management
6 21 (15.33%) Problem Management
7 19 (13.87%) Continuous Improvement
8 15 (10.95%) Agile Software Development
8 15 (10.95%) Service Design
9 13 (9.49%) Root Cause Analysis
10 12 (8.76%) Matrix Organization
11 11 (8.03%) Mentoring
11 11 (8.03%) PRINCE2
11 11 (8.03%) Process Improvement
11 11 (8.03%) Stakeholder Management
11 11 (8.03%) Waterfall
12 10 (7.30%) Business Analysis
12 10 (7.30%) Business Intelligence
12 10 (7.30%) ITIL V3
12 10 (7.30%) Migration
Programming Languages
1 8 (5.84%) SQL
2 4 (2.92%) Java
3 3 (2.19%) Perl
4 2 (1.46%) C
4 2 (1.46%) PHP
4 2 (1.46%) PowerShell
4 2 (1.46%) Python
4 2 (1.46%) Shell Script
5 1 (0.73%) Bash Shell
5 1 (0.73%) JavaScript
Qualifications
1 22 (16.06%) Security Cleared
2 17 (12.41%) Degree
3 11 (8.03%) SC Cleared
4 9 (6.57%) PMI Certification
4 9 (6.57%) PMP
5 8 (5.84%) ITIL Certification
6 5 (3.65%) CAPM
7 4 (2.92%) Cisco Certification
7 4 (2.92%) DV Cleared
8 3 (2.19%) (ISC)2 CCSP
8 3 (2.19%) CCSP
8 3 (2.19%) CISM
8 3 (2.19%) CISSP
8 3 (2.19%) ITIL Foundation Certificate
8 3 (2.19%) PRINCE2 Practitioner
9 2 (1.46%) BPSS Clearance
9 2 (1.46%) PRINCE2 Certification
10 1 (0.73%) CCNP
10 1 (0.73%) JNCIA
10 1 (0.73%) RHCSA
Quality Assurance & Compliance
1 24 (17.52%) SLA
2 6 (4.38%) ISO/IEC 27001
2 6 (4.38%) QA
3 5 (3.65%) COBIT
4 3 (2.19%) ISO22301
5 2 (1.46%) PCI DSS
6 1 (0.73%) Data Quality
6 1 (0.73%) Disclosure Scotland
6 1 (0.73%) ISO 9001
6 1 (0.73%) ISO/IEC 20000
6 1 (0.73%) Sarbanes-Oxley
System Software
1 2 (1.46%) Active Directory
1 2 (1.46%) VMware Infrastructure
2 1 (0.73%) Hyper-V
2 1 (0.73%) Microsoft App-V
2 1 (0.73%) vCloud
2 1 (0.73%) Veritas Cluster Server
2 1 (0.73%) Veritas Volume Manager
2 1 (0.73%) VMware ESX
2 1 (0.73%) XenApp
Systems Management
1 3 (2.19%) Oracle Identity Management
2 2 (1.46%) Tivoli
3 1 (0.73%) Ansible
3 1 (0.73%) Failover Clustering
3 1 (0.73%) NetBackup
3 1 (0.73%) Netcool
3 1 (0.73%) Netcool/OMNIbus
3 1 (0.73%) Netcool/Webtop
3 1 (0.73%) Puppet
3 1 (0.73%) Red Hat Spacewalk
3 1 (0.73%) Tivoli Monitoring
3 1 (0.73%) Tivoli Storage Manager
Vendors
1 18 (13.14%) ServiceNow
2 11 (8.03%) Huawei
2 11 (8.03%) Oracle
3 9 (6.57%) Microsoft
4 7 (5.11%) HP
5 6 (4.38%) Cisco
5 6 (4.38%) Teradata
6 5 (3.65%) Ericsson
6 5 (3.65%) MicroStrategy
7 4 (2.92%) VMware
8 3 (2.19%) CA
8 3 (2.19%) EMC
8 3 (2.19%) Remedy
9 2 (1.46%) Ab Initio
9 2 (1.46%) Avaya
9 2 (1.46%) BMC
9 2 (1.46%) Citrix
9 2 (1.46%) SAP
10 1 (0.73%) AppSense
10 1 (0.73%) Atlassian