The table below looks at the statistics for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 37 62 66
Rank change year-on-year
+25 +4
Contract jobs citing Service Management 108 64 58
As % of all contract IT jobs located in Berkshire 4.38% 2.56% 2.45%
As % of the Processes & Methodologies category 5.91% 3.52% 3.48%
Number of daily rates quoted 44 29 15
Average daily rate
Keep up to 90%
of your Daily Rate
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£375 £425 £338
Average daily rate % change year-on-year
-11.76% +25.92%
90% offered a daily rate of more than £250 £337 £220
10% offered a daily rate of more than £500 £500 £413
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.35 £16.00 £15.75
% change year-on-year
-16.56% +1.58%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1826 1820 1665
As % of all contract IT jobs located in Berkshire 74.05% 72.68% 70.31%
Number of daily rates quoted 907 870 704
Average daily rate £388 £375 £400
Average daily rate % change year-on-year
+3.33% -6.25%
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 67 22 39
Average hourly rate £21.55 £16.75 £30.00
Average hourly rate % change year-on-year
+28.65% -44.16%
90% offered a hourly rate of more than £14.00 £11.25 £14.65
10% offered a hourly rate of more than £39.60 £35.00 £37.50
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Service Management Daily Rate Trend in Berkshire

Service Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 29 June 2015.

Service Management Daily Rate Histogram in Berkshire

Service Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Service Management Hourly Rate Trend in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 29 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +19 36 £375 -11.76% 6
Slough +17 20 £328 -6.42% 8
Bracknell -3 9 £350 -10.25% 2
Newbury +1 6 £488 +14.70% 3
Maidenhead +4 3 - - 2
Windsor - 2 - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 June 2015, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 123 (59.42%) ITIL
2 69 (33.33%) Telecoms
3 41 (19.81%) Project Management
4 40 (19.32%) Degree
5 38 (18.36%) ITSM
6 31 (14.98%) Service Delivery
6 31 (14.98%) Microsoft
7 30 (14.49%) Incident Management
8 25 (12.08%) SLA
8 25 (12.08%) Analytical Skills
9 24 (11.59%) Finance
10 23 (11.11%) Remedy
10 23 (11.11%) Windows
10 23 (11.11%) SQL
11 20 (9.66%) ITIL Certification
12 19 (9.18%) Microsoft Certification
12 19 (9.18%) MS Excel
12 19 (9.18%) MCTS
12 19 (9.18%) MCITP
13 18 (8.70%) Customer Engagement
13 18 (8.70%) Active Directory
13 18 (8.70%) HP
14 17 (8.21%) Management Information System
14 17 (8.21%) CRM
14 17 (8.21%) MS Office
15 15 (7.25%) Change Management
15 15 (7.25%) GAP Analysis
15 15 (7.25%) Stakeholder Management
15 15 (7.25%) Problem Management
16 14 (6.76%) Remedy ITSM

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 June 2015, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (6.28%) CMS
2 8 (3.86%) MS Exchange
3 7 (3.38%) SharePoint
4 6 (2.90%) IIS
5 5 (2.42%) IBM Notes
5 5 (2.42%) GroupWise
6 4 (1.93%) Office Communications Server
7 2 (0.97%) Lync
7 2 (0.97%) WebSphere
8 1 (0.48%) SAS
8 1 (0.48%) WebLogic Portal
8 1 (0.48%) MQSeries
8 1 (0.48%) WebLogic
8 1 (0.48%) Exchange Server 2010
8 1 (0.48%) OpenStack
8 1 (0.48%) WebSphere Portal
Applications
1 19 (9.18%) MS Excel
2 17 (8.21%) MS Office
3 13 (6.28%) MS PowerPoint
4 4 (1.93%) MS Project
5 2 (0.97%) MS Visio
6 1 (0.48%) Spreadsheet
Business Applications
1 14 (6.76%) Remedy ITSM
2 4 (1.93%) assyst
3 2 (0.97%) SAP Oil and Gas
4 1 (0.48%) Dynamics CRM
4 1 (0.48%) Misys Midas
4 1 (0.48%) SAP CCM
4 1 (0.48%) SAP ERP
Cloud Services
1 6 (2.90%) Microsoft Azure
2 3 (1.45%) Office 365
3 2 (0.97%) Cloud Computing
3 2 (0.97%) SaaS
4 1 (0.48%) Amazon AWS
Communications & Networking
1 13 (6.28%) DNS
2 9 (4.35%) VoIP
3 6 (2.90%) Broadband
3 6 (2.90%) DHCP
3 6 (2.90%) SAN
4 5 (2.42%) ATM
4 5 (2.42%) Ethernet
4 5 (2.42%) POP3
4 5 (2.42%) SMTP
4 5 (2.42%) LAN
4 5 (2.42%) Firewall
4 5 (2.42%) IMAP
4 5 (2.42%) DSLAM
4 5 (2.42%) xDSL
5 4 (1.93%) WAN
5 4 (1.93%) VPN
5 4 (1.93%) PPP
6 3 (1.45%) 3G
7 2 (0.97%) MPLS
7 2 (0.97%) Internet
Database & Business Intelligence
1 4 (1.93%) Big Data
2 2 (0.97%) SQL Server Reporting Services
2 2 (0.97%) SQL Server Integration Services
2 2 (0.97%) SQL Server Analysis Services
3 1 (0.48%) SQL Server 2008
3 1 (0.48%) Hadoop
3 1 (0.48%) SQL Server
3 1 (0.48%) DB2
3 1 (0.48%) Data Warehouse
3 1 (0.48%) Data Mining
3 1 (0.48%) SQL Server 2012
3 1 (0.48%) Oracle Database
Development Applications
1 5 (2.42%) Oracle Forms
2 3 (1.45%) Visual Studio
3 2 (0.97%) Team Foundation Server
3 2 (0.97%) TestPartner
4 1 (0.48%) Selenium
4 1 (0.48%) Fiddler
General
1 69 (33.33%) Telecoms
2 24 (11.59%) Finance
3 10 (4.83%) Back Office
4 9 (4.35%) Billing
5 8 (3.86%) Spanish Language
6 6 (2.90%) Banking
7 5 (2.42%) Marketing
7 5 (2.42%) Front Office
8 4 (1.93%) Financial Institution
8 4 (1.93%) Retail
9 3 (1.45%) Multimedia
10 2 (0.97%) Electronics
10 2 (0.97%) Manufacturing
11 1 (0.48%) Publishing
11 1 (0.48%) Legal
Job Titles
1 27 (13.04%) Consultant
2 23 (11.11%) Analyst
3 22 (10.63%) Project Manager
4 18 (8.70%) Service Manager
5 17 (8.21%) Field Engineer
6 15 (7.25%) Transition Manager
6 15 (7.25%) Test Leader
7 13 (6.28%) Service Analyst
7 13 (6.28%) Architect
8 12 (5.80%) Designer
8 12 (5.80%) Service Improvement Consultant
9 11 (5.31%) Service Transition Manager
10 10 (4.83%) Service Desk Engineer
11 9 (4.35%) Incident Manager
12 8 (3.86%) Developer
13 6 (2.90%) Solutions Designer
13 6 (2.90%) Server Engineer
13 6 (2.90%) ITSM Consultant
14 5 (2.42%) Delivery Manager
14 5 (2.42%) Lead Developer
Libraries, Frameworks & Software Standards
1 8 (3.86%) HTML
1 8 (3.86%) REST
2 6 (2.90%) XML
3 5 (2.42%) SOAP
3 5 (2.42%) HTML5
4 3 (1.45%) CSS
4 3 (1.45%) .NET
5 1 (0.48%) ADO.NET
5 1 (0.48%) ASP.NET
5 1 (0.48%) Ajax
5 1 (0.48%) WCF
5 1 (0.48%) Silverlight
5 1 (0.48%) LINQ
5 1 (0.48%) WebCenter
5 1 (0.48%) Windows Identity Foundation
5 1 (0.48%) FastCGI
Miscellaneous
1 25 (12.08%) Analytical Skills
2 17 (8.21%) Management Information System
3 13 (6.28%) Data Centre
4 8 (3.86%) Clustering
5 7 (3.38%) Performance Metrics
6 6 (2.90%) Computer Science
7 5 (2.42%) Replication
7 5 (2.42%) CMDB
7 5 (2.42%) Private Cloud
7 5 (2.42%) Smart Meter
8 2 (0.97%) DTV
8 2 (0.97%) Economics
9 1 (0.48%) Statistics
9 1 (0.48%) Taxonomies
9 1 (0.48%) Data Protection Act
9 1 (0.48%) AS400
9 1 (0.48%) Client/Server
9 1 (0.48%) PMI
9 1 (0.48%) Life Science
9 1 (0.48%) Wiki
Operating Systems
1 23 (11.11%) Windows
2 8 (3.86%) Linux
2 8 (3.86%) UNIX
3 6 (2.90%) Solaris
4 5 (2.42%) Windows 7
5 4 (1.93%) Windows 8
6 3 (1.45%) Windows Server 2003
7 1 (0.48%) Windows Server 2012
Processes & Methodologies
1 123 (59.42%) ITIL
2 41 (19.81%) Project Management
3 38 (18.36%) ITSM
4 31 (14.98%) Service Delivery
5 30 (14.49%) Incident Management
6 18 (8.70%) Customer Engagement
7 17 (8.21%) CRM
8 15 (7.25%) Change Management
8 15 (7.25%) GAP Analysis
8 15 (7.25%) Stakeholder Management
8 15 (7.25%) Problem Management
9 14 (6.76%) Disaster Recovery
10 13 (6.28%) Integration Testing
11 12 (5.80%) Workflow
11 12 (5.80%) PRINCE2
11 12 (5.80%) System Integration Testing
12 11 (5.31%) Agile Software Development
13 10 (4.83%) Risk Management
13 10 (4.83%) Release Management
13 10 (4.83%) eTOM
Programming Languages
1 23 (11.11%) SQL
2 8 (3.86%) Java
3 6 (2.90%) JavaScript
4 4 (1.93%) VBScript
4 4 (1.93%) PowerShell
5 3 (1.45%) C#
6 2 (0.97%) T-SQL
6 2 (0.97%) VB.NET
6 2 (0.97%) XQuery
6 2 (0.97%) C
7 1 (0.48%) Ruby
7 1 (0.48%) Python
7 1 (0.48%) Bash Shell
7 1 (0.48%) RPG/400
7 1 (0.48%) RPG IV
7 1 (0.48%) C++
7 1 (0.48%) Perl
7 1 (0.48%) PHP
7 1 (0.48%) RPG
Qualifications
1 40 (19.32%) Degree
2 20 (9.66%) ITIL Certification
3 19 (9.18%) Microsoft Certification
3 19 (9.18%) MCTS
3 19 (9.18%) MCITP
4 9 (4.35%) PMI Certification
5 8 (3.86%) PMP
5 8 (3.86%) ISEB
6 7 (3.38%) Cisco Certification
6 7 (3.38%) Security Cleared
7 6 (2.90%) CCNP
7 6 (2.90%) CCNA
8 5 (2.42%) MCSE
8 5 (2.42%) SC Cleared
9 4 (1.93%) SCSA
9 4 (1.93%) Sun Certification
10 3 (1.45%) ISTQB Foundation Certification
10 3 (1.45%) CISSP
11 2 (0.97%) PRINCE2 Certification
11 2 (0.97%) DV Cleared
Quality Assurance & Compliance
1 25 (12.08%) SLA
2 11 (5.31%) QA
3 5 (2.42%) COBIT
4 1 (0.48%) PCI DSS
4 1 (0.48%) Sarbanes-Oxley
System Software
1 18 (8.70%) Active Directory
2 3 (1.45%) Hyper-V
3 1 (0.48%) vSphere
3 1 (0.48%) VMware Infrastructure
Systems Management
1 10 (4.83%) SCOM
2 5 (2.42%) SCCM
3 4 (1.93%) SCSM
3 4 (1.93%) Netcool
3 4 (1.93%) WMI
4 2 (0.97%) Cisco IPCC
4 2 (0.97%) Forefront Identity Manager
5 1 (0.48%) MOM
5 1 (0.48%) HP Quality Center
5 1 (0.48%) CA Spectrum
5 1 (0.48%) NetBackup
5 1 (0.48%) Backup Exec
5 1 (0.48%) WSUS
5 1 (0.48%) Control-M
5 1 (0.48%) Nagios
5 1 (0.48%) Norton AntiVirus
Vendors
1 31 (14.98%) Microsoft
2 23 (11.11%) Remedy
3 18 (8.70%) HP
4 13 (6.28%) Huawei
4 13 (6.28%) ServiceNow
5 12 (5.80%) Oracle
5 12 (5.80%) SAP
6 5 (2.42%) Cisco
6 5 (2.42%) Citrix
6 5 (2.42%) Novell
6 5 (2.42%) Lotus
6 5 (2.42%) ArcSight
7 4 (1.93%) Sun
7 4 (1.93%) Veritas
7 4 (1.93%) BMC
8 3 (1.45%) CA
8 3 (1.45%) Capita
9 2 (0.97%) VMware
9 2 (0.97%) LANDesk
9 2 (0.97%) Infovista
Berkshire
Real Staffing
Rate: £450 - £500 per day + competitive
Posted: Yesterday
Bracknell
Intuition IT Solutions
Rate: £0.00 - £400 per day
Posted: 6 days ago
Berkshire
Real Staffing
Rate: competitive
Posted: 18 days ago