The table below looks at the statistics for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 48 51 76
Rank change year-on-year
+3 +25
Contract jobs citing Service Management 99 85 41
As % of all contract IT jobs located in Berkshire 3.36% 3.00% 1.79%
As % of the Processes & Methodologies category 4.82% 4.07% 2.58%
Number of daily rates quoted 39 26 10
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £406 £394
Average daily rate % change year-on-year
-1.53% +3.17%
90% offered a daily rate of more than £229 £254 £271
10% offered a daily rate of more than £507 £475 £500
UK excluding London average daily rate £361 £368 £375
% change year-on-year
-1.76% -2.00%
Number of hourly rates quoted 1 3 0
Average hourly rate £26.00 £24.50 -
Average hourly rate % change year-on-year
+6.12% -
UK excluding London average hourly rate £13.35 £16.08 £16.00
% change year-on-year
-16.95% +0.46%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2055 2090 1591
As % of all contract IT jobs located in Berkshire 69.66% 73.75% 69.35%
Number of daily rates quoted 1096 1088 647
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £235 £238 £250
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £396 £375 £363
% change year-on-year
+5.60% +3.44%
Number of hourly rates quoted 54 56 55
Average hourly rate £30.00 £17.50 £23.00
Average hourly rate % change year-on-year
+71.42% -23.91%
90% offered a hourly rate of more than £14.00 £11.25 £12.67
10% offered a hourly rate of more than £55.65 £144.00 £57.50
UK excluding London average hourly rate £31.44 £27.50 £32.00
% change year-on-year
+14.32% -14.06%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Service Management Daily Rate Trend in Berkshire

Service Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 30 March 2015.

Service Management Daily Rate Histogram in Berkshire

Service Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Service Management Hourly Rate Trend in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -2 38 £400 -14.89% 3
Slough +9 15 £313 -18.30% 1
Bracknell +11 5 £125 -35.89% 2
Newbury -2 5 £494 +19.69% 3
Maidenhead +5 3 £400 - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 30 March 2015, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 127 (69.02%) ITIL
2 52 (28.26%) Telecoms
3 51 (27.72%) Degree
4 50 (27.17%) Service Delivery
5 41 (22.28%) Windows
6 35 (19.02%) MCTS
6 35 (19.02%) MCITP
6 35 (19.02%) Microsoft Certification
7 34 (18.48%) Customer Engagement
8 32 (17.39%) Microsoft
8 32 (17.39%) Finance
9 31 (16.85%) ITSM
9 31 (16.85%) Project Management
10 25 (13.59%) DNS
11 23 (12.50%) Active Directory
11 23 (12.50%) Problem Management
12 21 (11.41%) ITIL Certification
12 21 (11.41%) SQL
13 19 (10.33%) MS Excel
14 18 (9.78%) Analytical Skills
15 17 (9.24%) Stakeholder Management
16 16 (8.70%) IIS
17 15 (8.15%) Remedy
17 15 (8.15%) Change Management
18 14 (7.61%) SCOM
18 14 (7.61%) Security Cleared
19 12 (6.52%) Disaster Recovery
19 12 (6.52%) MS Office
19 12 (6.52%) Remedy ITSM
20 11 (5.98%) BMC

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 30 March 2015, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (8.70%) IIS
2 10 (5.43%) MS Exchange
3 7 (3.80%) IBM Notes
3 7 (3.80%) GroupWise
4 5 (2.72%) CMS
4 5 (2.72%) SharePoint
4 5 (2.72%) Office Communications Server
5 3 (1.63%) BizTalk Server
6 2 (1.09%) Live Communications Server
6 2 (1.09%) Apache
6 2 (1.09%) Lync
7 1 (0.54%) Exchange Server 2010
7 1 (0.54%) SAS
Applications
1 19 (10.33%) MS Excel
2 12 (6.52%) MS Office
3 9 (4.89%) MS PowerPoint
4 5 (2.72%) MS Project
5 4 (2.17%) MS Visio
6 1 (0.54%) Spreadsheet
Business Applications
1 12 (6.52%) Remedy ITSM
2 2 (1.09%) SAP Oil and Gas
3 1 (0.54%) assyst
3 1 (0.54%) SAP FI
3 1 (0.54%) SAP FI/CO
3 1 (0.54%) SAP CO
3 1 (0.54%) SAP FSCM
Cloud Services
1 4 (2.17%) Microsoft Azure
2 2 (1.09%) Cloud Computing
2 2 (1.09%) Office 365
3 1 (0.54%) SaaS
Communications & Networking
1 25 (13.59%) DNS
2 10 (5.43%) DHCP
3 9 (4.89%) SAN
3 9 (4.89%) SMTP
3 9 (4.89%) IMAP
4 7 (3.80%) POP3
4 7 (3.80%) Internet
4 7 (3.80%) 3G
5 6 (3.26%) Radio Access Network
6 4 (2.17%) 4G
6 4 (2.17%) Ethernet
6 4 (2.17%) HTTP
6 4 (2.17%) PSTN
6 4 (2.17%) VoIP
6 4 (2.17%) Firewall
7 3 (1.63%) IPsec
7 3 (1.63%) HTTPS
7 3 (1.63%) BGP
7 3 (1.63%) VPN
7 3 (1.63%) Broadband
Database & Business Intelligence
1 6 (3.26%) SQL Server
2 2 (1.09%) DB2
2 2 (1.09%) PostgreSQL
2 2 (1.09%) SQL Server Reporting Services
2 2 (1.09%) SQL Server Integration Services
2 2 (1.09%) SQL Server Analysis Services
2 2 (1.09%) MySQL
3 1 (0.54%) SQL Server 2008
3 1 (0.54%) SQL Server 2012
Development Applications
1 5 (2.72%) Visual Studio
2 3 (1.63%) Team Foundation Server
3 2 (1.09%) Fiddler
3 2 (1.09%) TestPartner
4 1 (0.54%) Selenium
4 1 (0.54%) Oracle Forms
4 1 (0.54%) MSI
General
1 52 (28.26%) Telecoms
2 32 (17.39%) Finance
3 7 (3.80%) Billing
4 6 (3.26%) Retail
4 6 (3.26%) Spanish Language
5 5 (2.72%) Back Office
6 4 (2.17%) Banking
7 3 (1.63%) Marketing
8 2 (1.09%) Financial Institution
8 2 (1.09%) Electronics
8 2 (1.09%) Manufacturing
9 1 (0.54%) Publishing
9 1 (0.54%) Automotive
9 1 (0.54%) Legal
9 1 (0.54%) German Language
Job Titles
1 39 (21.20%) Service Manager
2 29 (15.76%) Field Engineer
3 23 (12.50%) Consultant
4 20 (10.87%) Delivery Manager
5 19 (10.33%) Analyst
6 17 (9.24%) Services Delivery Manager
7 13 (7.07%) Transition Manager
8 10 (5.43%) Project Manager
8 10 (5.43%) Support Engineer
8 10 (5.43%) Service Transition Manager
9 9 (4.89%) Service Improvement Consultant
9 9 (4.89%) Business Analyst
10 7 (3.80%) Architect
10 7 (3.80%) Developer
10 7 (3.80%) Server Engineer
10 7 (3.80%) Customer Services Manager
11 6 (3.26%) Exchange Engineer
12 5 (2.72%) ITSM Consultant
12 5 (2.72%) Incident Manager
12 5 (2.72%) Service Analyst
Libraries, Frameworks & Software Standards
1 10 (5.43%) XML
2 8 (4.35%) .NET
3 7 (3.80%) HTML
4 6 (3.26%) REST
5 5 (2.72%) Web Services
6 4 (2.17%) SOAP
6 4 (2.17%) HTML5
7 3 (1.63%) .NET Framework
7 3 (1.63%) CSS
8 2 (1.09%) ADO.NET
8 2 (1.09%) ASP.NET
8 2 (1.09%) Ajax
8 2 (1.09%) WCF
8 2 (1.09%) Silverlight
8 2 (1.09%) LINQ
8 2 (1.09%) Windows Identity Foundation
8 2 (1.09%) Regular Expression
8 2 (1.09%) FastCGI
9 1 (0.54%) Oracle Fusion
9 1 (0.54%) Application Packaging
Miscellaneous
1 18 (9.78%) Analytical Skills
2 11 (5.98%) Clustering
3 9 (4.89%) Management Information System
3 9 (4.89%) Private Cloud
3 9 (4.89%) CMDB
4 6 (3.26%) Computer Science
5 5 (2.72%) Performance Metrics
5 5 (2.72%) Replication
6 3 (1.63%) PKI
6 3 (1.63%) Mobile App
7 2 (1.09%) Client/Server
7 2 (1.09%) PMI
7 2 (1.09%) DTV
8 1 (0.54%) Data Protection Act
8 1 (0.54%) Physics
8 1 (0.54%) CESG
8 1 (0.54%) CESG CLAS
8 1 (0.54%) Life Science
8 1 (0.54%) RMADS
8 1 (0.54%) Data Extraction
Operating Systems
1 41 (22.28%) Windows
2 9 (4.89%) Linux
3 6 (3.26%) Windows 8
4 5 (2.72%) Windows Server 2003
4 5 (2.72%) UNIX
4 5 (2.72%) Windows 7
5 4 (2.17%) Windows Server 2012
6 3 (1.63%) Windows Server 2008
7 2 (1.09%) Oracle Linux
7 2 (1.09%) SUSE
7 2 (1.09%) AIX
8 1 (0.54%) Solaris
Processes & Methodologies
1 127 (69.02%) ITIL
2 50 (27.17%) Service Delivery
3 34 (18.48%) Customer Engagement
4 31 (16.85%) Project Management
4 31 (16.85%) ITSM
5 23 (12.50%) Problem Management
6 17 (9.24%) Stakeholder Management
7 15 (8.15%) Change Management
8 12 (6.52%) Disaster Recovery
9 11 (5.98%) GAP Analysis
10 10 (5.43%) Risk Management
10 10 (5.43%) Continuous Improvement
11 9 (4.89%) Line Management
11 9 (4.89%) PRINCE2
11 9 (4.89%) Incident Management
12 8 (4.35%) SOA
12 8 (4.35%) Business Intelligence
12 8 (4.35%) Workflow
12 8 (4.35%) Performance Monitoring
13 7 (3.80%) Coaching
Programming Languages
1 21 (11.41%) SQL
2 9 (4.89%) PowerShell
3 8 (4.35%) Java
3 8 (4.35%) VBScript
4 6 (3.26%) JavaScript
5 5 (2.72%) C#
6 3 (1.63%) VB.NET
6 3 (1.63%) T-SQL
7 2 (1.09%) Ruby
7 2 (1.09%) Python
7 2 (1.09%) C++
7 2 (1.09%) PHP
8 1 (0.54%) XQuery
8 1 (0.54%) Shell Script
Qualifications
1 51 (27.72%) Degree
2 35 (19.02%) Microsoft Certification
2 35 (19.02%) MCTS
2 35 (19.02%) MCITP
3 21 (11.41%) ITIL Certification
4 14 (7.61%) Security Cleared
5 10 (5.43%) PMI Certification
6 8 (4.35%) PMP
6 8 (4.35%) MCSE
7 7 (3.80%) SC Cleared
8 5 (2.72%) DV Cleared
9 3 (1.63%) Cisco Certification
10 2 (1.09%) CCNP
10 2 (1.09%) CCNA
11 1 (0.54%) ISEB
11 1 (0.54%) CCA
11 1 (0.54%) CISSP
11 1 (0.54%) HNC
11 1 (0.54%) Sun Certification
11 1 (0.54%) CISM
Quality Assurance & Compliance
1 7 (3.80%) SLA
2 5 (2.72%) COBIT
3 4 (2.17%) QA
4 3 (1.63%) Sarbanes-Oxley
4 3 (1.63%) ISO/IEC 27001
5 2 (1.09%) BS15000
6 1 (0.54%) JSP 440
System Software
1 23 (12.50%) Active Directory
2 4 (2.17%) Microsoft App-V
2 4 (2.17%) Hyper-V
3 2 (1.09%) EMC RecoverPoint
3 2 (1.09%) vSphere
3 2 (1.09%) FreeRADIUS
3 2 (1.09%) VMware Infrastructure
3 2 (1.09%) Firmware
Systems Management
1 14 (7.61%) SCOM
2 8 (4.35%) WMI
2 8 (4.35%) SCSM
3 5 (2.72%) SCCM
4 4 (2.17%) MOM
5 3 (1.63%) logstash
5 3 (1.63%) CA Spectrum
5 3 (1.63%) Nagios
6 2 (1.09%) Forefront Identity Manager
7 1 (0.54%) Netcool
7 1 (0.54%) SCVMM
7 1 (0.54%) Cisco UCCE
7 1 (0.54%) Cisco UCCX
7 1 (0.54%) Cisco CUCM
Vendors
1 32 (17.39%) Microsoft
2 15 (8.15%) Remedy
3 11 (5.98%) BMC
4 8 (4.35%) HP
4 8 (4.35%) EMC
4 8 (4.35%) Oracle
4 8 (4.35%) Lotus
5 7 (3.80%) Huawei
5 7 (3.80%) ServiceNow
5 7 (3.80%) SAP
5 7 (3.80%) Novell
5 7 (3.80%) Citrix
6 6 (3.26%) CA
6 6 (3.26%) Cisco
7 5 (2.72%) Splunk
8 4 (2.17%) VMware
9 3 (1.63%) Avaya
10 2 (1.09%) IBM
10 2 (1.09%) Sybase
10 2 (1.09%) Nortel
Slough
The People Network
Rate: £450 - £475 per day
Posted: 9 days ago