Service Management Contracts in Berkshire
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Berkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Service Management
Rank 81 52 52
Rank change year-on-year
-29 0
Contract jobs citing Service Management 42 93 79
As % of all contract IT jobs located in Berkshire 1.736% 3.050% 2.657%
As % of the Processes & Methodologies category 2.637% 4.877% 4.220%
Number of daily rates quoted 11 53 32
Average daily rate £400 £400 £360
Average daily rate % change year-on-year
- +11.11%
90% offered a daily rate of more than £235 £275 £271
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £370 £340 £350
% change year-on-year
+8.82% -2.85%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £47.00
UK excluding London average hourly rate £16.72 £17.50 £18.00
% change year-on-year
-4.45% -2.77%
All Processes & Methodologies
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category		 1593 1907 1872
As % of all contract IT jobs located in Berkshire 65.83% 62.55% 62.97%
Number of daily rates quoted 651 723 742
Average daily rate £388 £365 £350
Average daily rate % change year-on-year
+6.16% +4.28%
90% offered a daily rate of more than £265 £250 £225
10% offered a daily rate of more than £525 £495 £500
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 40 63 75
Average hourly rate £17.00 £19.00 £32.25
Average hourly rate % change year-on-year
-10.52% -41.08%
90% offered a hourly rate of more than £12.93 £11.00 £14.00
10% offered a hourly rate of more than £37.50 £50.00 £47.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Service Management
South East

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Berkshire Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Berkshire Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 17 May 2013.

Berkshire Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Berkshire Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Reading -16 19 £281 -37.50%
Slough -11 7 £338 +12.50%
Windsor +2 5 £400 -5.88%
Maidenhead - 3 £500 -
Bracknell - 1 - -
Service Management
South East

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 44 (54.32%) ITIL
2 29 (35.80%) Telecoms
3 24 (29.63%) Remedy
4 23 (28.40%) Project Management
4 23 (28.40%) Service Delivery
5 22 (27.16%) ITSM
6 21 (25.93%) Degree
7 20 (24.69%) BMC
8 19 (23.46%) Remedy ITSM
9 15 (18.52%) Continuous Improvement
10 14 (17.28%) Microsoft
10 14 (17.28%) EMC
10 14 (17.28%) Finance
11 13 (16.05%) Performance Management
12 12 (14.81%) Fault Management
12 12 (14.81%) TOGAF
12 12 (14.81%) HP
12 12 (14.81%) SLA
13 11 (13.58%) Nokia
13 11 (13.58%) Netcool
13 11 (13.58%) Ionix
13 11 (13.58%) Nokia NetAct
14 9 (11.11%) Change Management
15 8 (9.877%) Management Information System
15 8 (9.877%) VMware
15 8 (9.877%) PRINCE
15 8 (9.877%) ITIL Certification
15 8 (9.877%) SAP
15 8 (9.877%) VMware Infrastructure
16 7 (8.642%) MS Office

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 5 (6.173%) XML
2 4 (4.938%) SAP XI
3 1 (1.235%) Web Services
Application Platforms
1 3 (3.704%) SharePoint
1 3 (3.704%) MS Exchange
1 3 (3.704%) Exchange Server 2003
1 3 (3.704%) Exchange Server 2010
2 1 (1.235%) CMS
Applications
1 7 (8.642%) MS Office
2 5 (6.173%) MS Excel
2 5 (6.173%) MS Visio
Business Applications
1 19 (23.46%) Remedy ITSM
2 2 (2.469%) SAP CS
3 1 (1.235%) SAP HR
Communications & Networking
1 11 (13.58%) Nokia NetAct
2 5 (6.173%) Radio Access Network
3 3 (3.704%) HTTP
4 2 (2.469%) VPN
4 2 (2.469%) Ethernet
5 1 (1.235%) 4G
5 1 (1.235%) Internet
5 1 (1.235%) VRRP
5 1 (1.235%) VLAN
5 1 (1.235%) LTE
5 1 (1.235%) TCP/IP
5 1 (1.235%) ATM
5 1 (1.235%) LAN
5 1 (1.235%) WAN
Database & Business Intelligence
1 4 (4.938%) SAP BW
2 2 (2.469%) SQL Server Integration Services
2 2 (2.469%) SQL Server
2 2 (2.469%) OLAP
2 2 (2.469%) Data Warehouse
Development Applications
1 4 (4.938%) Subversion
2 1 (1.235%) TestPartner
General
1 29 (35.80%) Telecoms
2 14 (17.28%) Finance
3 4 (4.938%) Financial Institution
3 4 (4.938%) Marketing
4 1 (1.235%) Back Office
4 1 (1.235%) Legal
4 1 (1.235%) Retail
4 1 (1.235%) Billing
Job Titles
1 22 (27.16%) Service Manager
2 16 (19.75%) Architect
3 11 (13.58%) Solutions Architect
4 7 (8.642%) Services Delivery Manager
4 7 (8.642%) Delivery Manager
4 7 (8.642%) OSS Architect
5 5 (6.173%) Service Implementation Manager
5 5 (6.173%) Implementation Manager
5 5 (6.173%) Systems Architect
5 5 (6.173%) Analyst
5 5 (6.173%) Author
5 5 (6.173%) Technical Author
6 4 (4.938%) Project Manager
6 4 (4.938%) SAP Manager
7 3 (3.704%) Customer Services Manager
7 3 (3.704%) Incident Manager
7 3 (3.704%) Senior Manager
7 3 (3.704%) Service Analyst
7 3 (3.704%) Solutions Designer
7 3 (3.704%) Designer
Miscellaneous
1 8 (9.877%) Management Information System
2 6 (7.407%) CMDB
3 4 (4.938%) Computer Science
4 3 (3.704%) Physics
5 2 (2.469%) Mobile App
5 2 (2.469%) Mobile Payment
6 1 (1.235%) Enterprise Software
6 1 (1.235%) Cloud Computing
6 1 (1.235%) Blackberry
Operating Systems
1 7 (8.642%) Windows
2 4 (4.938%) Windows XP
2 4 (4.938%) Windows 7
3 3 (3.704%) Windows Server 2003
3 3 (3.704%) Windows Server 2008
4 2 (2.469%) UNIX
4 2 (2.469%) Android
4 2 (2.469%) Solaris
4 2 (2.469%) Apple iOS
5 1 (1.235%) Mac OS X
Processes & Methodologies
1 44 (54.32%) ITIL
2 23 (28.40%) Project Management
2 23 (28.40%) Service Delivery
3 22 (27.16%) ITSM
4 15 (18.52%) Continuous Improvement
5 13 (16.05%) Performance Management
6 12 (14.81%) Fault Management
6 12 (14.81%) TOGAF
7 9 (11.11%) Change Management
8 8 (9.877%) PRINCE
9 7 (8.642%) PRINCE2
9 7 (8.642%) Incident Management
10 6 (7.407%) Stakeholder Management
10 6 (7.407%) Supplier Management
10 6 (7.407%) Configuration Management
11 4 (4.938%) Business Intelligence
11 4 (4.938%) ERP
11 4 (4.938%) CMMI
11 4 (4.938%) Logistics
11 4 (4.938%) User Acceptance Testing
Programming Languages
1 5 (6.173%) SQL
2 3 (3.704%) VB
3 2 (2.469%) VBScript
Qualifications
1 21 (25.93%) Degree
2 8 (9.877%) ITIL Certification
3 6 (7.407%) SC Cleared
3 6 (7.407%) Security Cleared
4 1 (1.235%) HNC
4 1 (1.235%) HND
Quality Assurance & Compliance
1 12 (14.81%) SLA
2 4 (4.938%) COBIT
3 1 (1.235%) QA
System Software
1 8 (9.877%) VMware Infrastructure
2 5 (6.173%) Active Directory
3 1 (1.235%) Microsoft App-V
3 1 (1.235%) Xen
Systems Management
1 11 (13.58%) Netcool
1 11 (13.58%) Ionix
2 4 (4.938%) SCCM
3 1 (1.235%) Unicenter
Vendors
1 24 (29.63%) Remedy
2 20 (24.69%) BMC
3 14 (17.28%) Microsoft
3 14 (17.28%) EMC
4 12 (14.81%) HP
5 11 (13.58%) Nokia
6 8 (9.877%) VMware
6 8 (9.877%) SAP
7 5 (6.173%) Vignette
7 5 (6.173%) Huawei
8 4 (4.938%) Citrix
9 3 (3.704%) Cisco
10 2 (2.469%) FrontRange
10 2 (2.469%) Peregrine
11 1 (1.235%) CA
11 1 (1.235%) Royalblue
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Last Updated Friday 17 May 2013
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