The table below looks at the statistics for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 51 46 71
Rank change year-on-year
-5 +25
Contract jobs citing Service Management 76 97 42
As % of all contract IT jobs located in Berkshire 2.93% 3.69% 1.96%
As % of the Processes & Methodologies category 4.23% 5.02% 2.84%
Number of daily rates quoted 37 40 8
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £258 £165 £205
10% offered a daily rate of more than £468 £500 £448
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 0 1 4
Average hourly rate - £18.70 £14.50
Average hourly rate % change year-on-year
- +28.96%
UK excluding London average hourly rate £14.69 £17.68 £17.50
% change year-on-year
-16.90% +1.00%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1795 1933 1481
As % of all contract IT jobs located in Berkshire 69.28% 73.47% 69.01%
Number of daily rates quoted 937 978 631
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £260 £263 £235
10% offered a daily rate of more than £545 £525 £500
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 31 63 68
Average hourly rate £20.13 £16.00 £20.50
Average hourly rate % change year-on-year
+25.78% -21.95%
90% offered a hourly rate of more than £13.65 £11.90 £11.35
10% offered a hourly rate of more than £55.65 £126.10 £37.80
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Service Management Daily Rate Trend in Berkshire

Service Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 29 January 2015.

Service Management Daily Rate Histogram in Berkshire

Service Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Service Management Hourly Rate Trend in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -2 39 £400 +14.28% 13
Slough +5 13 £263 - 1
Bracknell 0 5 £300 -7.69% 3
Maidenhead +1 3 - - 3
Newbury -6 2 £475 +18.75% 1
Windsor - - - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 January 2015, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 119 (70.41%) ITIL
2 51 (30.18%) Service Delivery
3 45 (26.63%) Degree
4 43 (25.44%) Telecoms
4 43 (25.44%) Windows
5 38 (22.49%) Finance
6 34 (20.12%) Microsoft Certification
7 32 (18.93%) MCTS
7 32 (18.93%) MCITP
8 31 (18.34%) Microsoft
9 30 (17.75%) Customer Engagement
10 28 (16.57%) Problem Management
11 27 (15.98%) ITSM
12 25 (14.79%) Stakeholder Management
13 24 (14.20%) DNS
13 24 (14.20%) Project Management
14 23 (13.61%) ITIL Certification
14 23 (13.61%) SQL
15 20 (11.83%) Active Directory
15 20 (11.83%) Analytical Skills
16 18 (10.65%) IIS
17 16 (9.47%) Security Cleared
18 14 (8.28%) Continuous Improvement
18 14 (8.28%) BMC
18 14 (8.28%) Change Management
19 13 (7.69%) Incident Management
19 13 (7.69%) Remedy
19 13 (7.69%) MS Excel
20 12 (7.10%) CRM
20 12 (7.10%) PRINCE2

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 January 2015, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 18 (10.65%) IIS
2 10 (5.92%) MS Exchange
3 7 (4.14%) CMS
4 6 (3.55%) GroupWise
4 6 (3.55%) IBM Notes
5 5 (2.96%) BizTalk Server
6 4 (2.37%) Lync
6 4 (2.37%) SharePoint
7 3 (1.78%) Apache
7 3 (1.78%) Office Communications Server
8 2 (1.18%) Exchange Server 2013
8 2 (1.18%) Exchange Server 2010
8 2 (1.18%) Live Communications Server
9 1 (0.59%) SAS
Applications
1 13 (7.69%) MS Excel
2 10 (5.92%) MS Visio
3 9 (5.33%) MS Project
3 9 (5.33%) MS Office
4 7 (4.14%) MS PowerPoint
5 1 (0.59%) Spreadsheet
Business Applications
1 8 (4.73%) Remedy ITSM
2 4 (2.37%) SAP Oil and Gas
3 1 (0.59%) SAP FI
3 1 (0.59%) SAP FI/CO
3 1 (0.59%) SAP CO
3 1 (0.59%) SAP FSCM
Cloud Services
1 3 (1.78%) SaaS
1 3 (1.78%) Office 365
2 2 (1.18%) Microsoft Azure
3 1 (0.59%) Cloud Computing
Communications & Networking
1 24 (14.20%) DNS
2 12 (7.10%) DHCP
2 12 (7.10%) Internet
3 10 (5.92%) SAN
3 10 (5.92%) 3G
4 8 (4.73%) IMAP
4 8 (4.73%) SMTP
5 7 (4.14%) Firewall
6 6 (3.55%) 4G
6 6 (3.55%) POP3
6 6 (3.55%) VPN
7 5 (2.96%) LAN
7 5 (2.96%) Radio Access Network
8 4 (2.37%) NetScaler
8 4 (2.37%) IPsec
8 4 (2.37%) BGP
8 4 (2.37%) PSTN
8 4 (2.37%) Ethernet
8 4 (2.37%) HTTP
9 3 (1.78%) TCP/IP
Database & Business Intelligence
1 8 (4.73%) SQL Server
2 3 (1.78%) DB2
3 2 (1.18%) PostgreSQL
3 2 (1.18%) MySQL
4 1 (0.59%) SQL Server Reporting Services
4 1 (0.59%) SQL Server Integration Services
4 1 (0.59%) SQL Server Analysis Services
Development Applications
1 3 (1.78%) Visual Studio
2 2 (1.18%) Fiddler
3 1 (0.59%) MSI
3 1 (0.59%) Team Foundation Server
3 1 (0.59%) Selenium
General
1 43 (25.44%) Telecoms
2 38 (22.49%) Finance
3 6 (3.55%) Marketing
3 6 (3.55%) Retail
4 5 (2.96%) Billing
5 4 (2.37%) Electronics
5 4 (2.37%) Manufacturing
6 3 (1.78%) Back Office
6 3 (1.78%) Banking
7 1 (0.59%) Pharmaceutical
7 1 (0.59%) Publishing
7 1 (0.59%) Automotive
7 1 (0.59%) Legal
7 1 (0.59%) Financial Institution
7 1 (0.59%) German Language
Job Titles
1 36 (21.30%) Service Manager
2 30 (17.75%) Analyst
3 26 (15.38%) Delivery Manager
4 23 (13.61%) Field Engineer
5 19 (11.24%) Services Delivery Manager
6 14 (8.28%) Support Engineer
7 12 (7.10%) Business Analyst
8 11 (6.51%) Project Manager
9 8 (4.73%) Service Analyst
10 7 (4.14%) Consultant
10 7 (4.14%) Customer Services Manager
10 7 (4.14%) Service Desk Engineer
11 6 (3.55%) Service Transition Manager
11 6 (3.55%) Transition Manager
12 4 (2.37%) Designer
12 4 (2.37%) Exchange Engineer
12 4 (2.37%) Metrics Analyst
12 4 (2.37%) IT Services Manager
12 4 (2.37%) Remedy Analyst
12 4 (2.37%) Incident Manager
Libraries, Frameworks & Software Standards
1 9 (5.33%) Web Services
2 8 (4.73%) .NET
2 8 (4.73%) XML
3 5 (2.96%) .NET Framework
4 3 (1.78%) Regular Expression
5 2 (1.18%) FastCGI
5 2 (1.18%) Windows Identity Foundation
5 2 (1.18%) REST
5 2 (1.18%) WCF
5 2 (1.18%) Silverlight
5 2 (1.18%) LINQ
5 2 (1.18%) Ajax
5 2 (1.18%) ADO.NET
5 2 (1.18%) ASP.NET
6 1 (0.59%) SAML
6 1 (0.59%) Application Packaging
6 1 (0.59%) Oracle Fusion
Miscellaneous
1 20 (11.83%) Analytical Skills
2 10 (5.92%) Clustering
3 7 (4.14%) CMDB
4 6 (3.55%) Data Extraction
5 5 (2.96%) Management Information System
6 4 (2.37%) Mobile App
6 4 (2.37%) DTV
7 3 (1.78%) PKI
7 3 (1.78%) Performance Metrics
8 2 (1.18%) PMI
8 2 (1.18%) Client/Server
9 1 (0.59%) Replication
9 1 (0.59%) CESG
9 1 (0.59%) CESG CLAS
9 1 (0.59%) RMADS
9 1 (0.59%) Smart Meter
9 1 (0.59%) Data Protection Act
9 1 (0.59%) Blog
9 1 (0.59%) Physics
9 1 (0.59%) Computer Science
Operating Systems
1 43 (25.44%) Windows
2 9 (5.33%) Linux
3 8 (4.73%) Windows 7
4 6 (3.55%) Windows 8
4 6 (3.55%) Windows Server 2008
5 5 (2.96%) Windows Server 2003
6 4 (2.37%) UNIX
7 3 (1.78%) AIX
7 3 (1.78%) SUSE
7 3 (1.78%) Oracle Linux
7 3 (1.78%) Windows Server 2012
Processes & Methodologies
1 119 (70.41%) ITIL
2 51 (30.18%) Service Delivery
3 30 (17.75%) Customer Engagement
4 28 (16.57%) Problem Management
5 27 (15.98%) ITSM
6 25 (14.79%) Stakeholder Management
7 24 (14.20%) Project Management
8 14 (8.28%) Continuous Improvement
8 14 (8.28%) Change Management
9 13 (7.69%) Incident Management
10 12 (7.10%) CRM
10 12 (7.10%) PRINCE2
11 11 (6.51%) Business Intelligence
12 10 (5.92%) Disaster Recovery
13 9 (5.33%) Business Analysis
13 9 (5.33%) Coaching
14 8 (4.73%) Performance Monitoring
14 8 (4.73%) Capacity Management
14 8 (4.73%) Performance Management
14 8 (4.73%) Programme Management
Programming Languages
1 23 (13.61%) SQL
2 11 (6.51%) PowerShell
3 8 (4.73%) VBScript
4 3 (1.78%) C#
4 3 (1.78%) Java
5 2 (1.18%) Ruby
5 2 (1.18%) JavaScript
5 2 (1.18%) PHP
5 2 (1.18%) C++
5 2 (1.18%) T-SQL
5 2 (1.18%) Python
6 1 (0.59%) C
6 1 (0.59%) VB.NET
6 1 (0.59%) Shell Script
Qualifications
1 45 (26.63%) Degree
2 34 (20.12%) Microsoft Certification
3 32 (18.93%) MCTS
3 32 (18.93%) MCITP
4 23 (13.61%) ITIL Certification
5 16 (9.47%) Security Cleared
6 11 (6.51%) PMI Certification
7 10 (5.92%) SC Cleared
7 10 (5.92%) MCSE
8 9 (5.33%) PMP
9 4 (2.37%) DV Cleared
10 3 (1.78%) ISEB
11 2 (1.18%) ISTQB Foundation Certification
11 2 (1.18%) MAPM
11 2 (1.18%) CISM
11 2 (1.18%) CISSP
11 2 (1.18%) Cisco Certification
12 1 (0.59%) CCNP
12 1 (0.59%) CCNA
12 1 (0.59%) CCA
Quality Assurance & Compliance
1 6 (3.55%) ISO/IEC 27001
2 4 (2.37%) Sarbanes-Oxley
3 3 (1.78%) SLA
3 3 (1.78%) COBIT
4 2 (1.18%) BS15000
4 2 (1.18%) ISO 9001
5 1 (0.59%) JSP 440
5 1 (0.59%) QA
System Software
1 20 (11.83%) Active Directory
2 4 (2.37%) Microsoft App-V
3 3 (1.78%) Firmware
3 3 (1.78%) Hyper-V
3 3 (1.78%) vSphere
3 3 (1.78%) FreeRADIUS
4 2 (1.18%) EMC RecoverPoint
4 2 (1.18%) VMware Infrastructure
Systems Management
1 11 (6.51%) SCOM
2 8 (4.73%) SCSM
2 8 (4.73%) WMI
3 4 (2.37%) CA Spectrum
3 4 (2.37%) MOM
4 3 (1.78%) Nagios
4 3 (1.78%) SCCM
4 3 (1.78%) logstash
5 1 (0.59%) SCVMM
5 1 (0.59%) Cisco UCCE
5 1 (0.59%) HP Quality Center
5 1 (0.59%) Cisco CUCM
5 1 (0.59%) Cisco UCCX
5 1 (0.59%) SCOrch
Vendors
1 31 (18.34%) Microsoft
2 14 (8.28%) BMC
3 13 (7.69%) Remedy
4 10 (5.92%) EMC
5 8 (4.73%) HP
5 8 (4.73%) Cisco
6 7 (4.14%) Lotus
6 7 (4.14%) Citrix
7 6 (3.55%) Splunk
7 6 (3.55%) Huawei
7 6 (3.55%) VMware
7 6 (3.55%) CA
7 6 (3.55%) Novell
7 6 (3.55%) Oracle
8 5 (2.96%) SAP
8 5 (2.96%) LANDesk
9 4 (2.37%) ServiceNow
10 3 (1.78%) IBM
10 3 (1.78%) CheckPoint
11 2 (1.18%) Nortel
Berkshire
Real Staffing
Rate: £400 per day + competitive
Posted: Yesterday
Reading
Volt
Rate: £400.00 - £450.00 per day
Posted: Yesterday
Maidenhead
Austin Fraser Limited
Rate: £0.00 per annum
Posted: 5 days ago
Reading, Berkshire
Polar Recruitment
Rate: £0000 - £1111 per annum
Posted: 6 days ago
Berkshire
Networking People
Rate: £350 - £450 per day
Posted: 6 days ago
Slough
Claremont Consulting Limited
Rate: £28000 - £32000 per annum
Posted: 10 days ago