The table below looks at the statistics for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 54 64 81
Rank change year-on-year
+10 +17
Contract jobs citing Service Management 72 68 53
As % of all contract IT jobs located in Berkshire 2.89% 2.66% 1.74%
As % of the Processes & Methodologies category 3.96% 3.82% 2.59%
Number of daily rates quoted 35 18 24
Average daily rate
Keep up to 90%
of your Daily Rate
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£425 £340 £328
Average daily rate % change year-on-year
+25.00% +3.81%
90% offered a daily rate of more than £341 £224 £214
10% offered a daily rate of more than £458 £458 £400
UK excluding London average daily rate £354 £350 £360
% change year-on-year
+1.07% -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1818 1782 2047
As % of all contract IT jobs located in Berkshire 73.04% 69.61% 67.09%
Number of daily rates quoted 904 799 766
Average daily rate £390 £385 £385
Average daily rate % change year-on-year
+1.29% -
90% offered a daily rate of more than £250 £220 £235
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 21 38 35
Average hourly rate £17.07 £25.00 £35.00
Average hourly rate % change year-on-year
-31.72% -28.57%
90% offered a hourly rate of more than £12.00 £14.45 £13.50
10% offered a hourly rate of more than £59.00 £39.60 £45.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Service Management Daily Rate Trend in Berkshire

Service Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 22 August 2014.

Service Management Daily Rate Histogram in Berkshire

Service Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Service Management Hourly Rate Trend in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +8 27 £425 +6.25% 9
Slough 0 15 £350 +12.00% 2
Bracknell +4 4 £500 - 1
Newbury +2 3 £450 +2.85% 3
Windsor +1 2 - -
Maidenhead -4 2 £463 +23.33% 1
Wokingham - 1 - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 August 2014, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 98 (70.50%) ITIL
2 37 (26.62%) Degree
3 36 (25.90%) ITSM
4 34 (24.46%) Telecoms
5 31 (22.30%) Windows
6 30 (21.58%) Project Management
6 30 (21.58%) Service Delivery
7 27 (19.42%) Microsoft
8 23 (16.55%) Security Cleared
9 21 (15.11%) Active Directory
10 20 (14.39%) ITIL Certification
10 20 (14.39%) Finance
11 19 (13.67%) MS Excel
12 18 (12.95%) PRINCE2
13 16 (11.51%) Microsoft Certification
13 16 (11.51%) SLA
13 16 (11.51%) Remedy
13 16 (11.51%) Problem Management
14 15 (10.79%) Change Management
15 14 (10.07%) Incident Management
15 14 (10.07%) PMP
15 14 (10.07%) PMI Certification
16 13 (9.35%) MS Office
16 13 (9.35%) LAN
17 12 (8.63%) Internet
17 12 (8.63%) SQL
17 12 (8.63%) Cisco
17 12 (8.63%) WAN
17 12 (8.63%) MCTS
17 12 (8.63%) MCITP

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.04%) SharePoint
2 6 (4.32%) IIS
3 5 (3.60%) MS Exchange
3 5 (3.60%) IBM Notes
4 4 (2.88%) CMS
4 4 (2.88%) BizTalk Server
4 4 (2.88%) Blackberry Enterprise Server
4 4 (2.88%) Lync
4 4 (2.88%) Exchange Server 2010
4 4 (2.88%) Exchange Server 2013
5 2 (1.44%) TIBCO EMS
6 1 (0.72%) GroupWise
Applications
1 19 (13.67%) MS Excel
2 13 (9.35%) MS Office
3 8 (5.76%) MS PowerPoint
4 7 (5.04%) MS Visio
5 6 (4.32%) MS Project
6 1 (0.72%) Spreadsheet
Business Applications
1 11 (7.91%) Remedy ITSM
2 3 (2.16%) SAP Oil and Gas
3 2 (1.44%) BusinessWorks
4 1 (0.72%) Remedy AR System
Cloud Services
1 5 (3.60%) Cloud Computing
2 4 (2.88%) Office 365
3 3 (2.16%) Microsoft Azure
4 2 (1.44%) SaaS
Communications & Networking
1 13 (9.35%) LAN
2 12 (8.63%) Internet
2 12 (8.63%) WAN
3 9 (6.47%) DNS
4 8 (5.76%) Firewall
5 7 (5.04%) DHCP
6 4 (2.88%) SAN
6 4 (2.88%) DMZ
6 4 (2.88%) 3G
6 4 (2.88%) 4G
7 3 (2.16%) Intranet
7 3 (2.16%) TCP/IP
7 3 (2.16%) VPN
7 3 (2.16%) Wi-Fi
8 2 (1.44%) Extranet
8 2 (1.44%) LTE
8 2 (1.44%) Radio Access Network
9 1 (0.72%) PuTTY
9 1 (0.72%) WinSCP
9 1 (0.72%) VoLTE
Database & Business Intelligence
1 3 (2.16%) Oracle Database
1 3 (2.16%) SQL Server
2 2 (1.44%) Cognos Framework Manager
3 1 (0.72%) SQL Server 2000
3 1 (0.72%) Data Warehouse
3 1 (0.72%) Crystal Reports
3 1 (0.72%) SQL Server 2005
Development Applications
1 3 (2.16%) TestDirector
2 1 (0.72%) MSI
2 1 (0.72%) PVCS
2 1 (0.72%) Toad
2 1 (0.72%) StarTeam
2 1 (0.72%) LabVIEW
General
1 34 (24.46%) Telecoms
2 20 (14.39%) Finance
3 5 (3.60%) Front Office
3 5 (3.60%) Manufacturing
4 4 (2.88%) Back Office
4 4 (2.88%) Electronics
5 3 (2.16%) Marketing
5 3 (2.16%) Banking
5 3 (2.16%) Advertising
5 3 (2.16%) Legal
5 3 (2.16%) Billing
6 2 (1.44%) Retail
6 2 (1.44%) Local Government
7 1 (0.72%) Publishing
Job Titles
1 29 (20.86%) Analyst
2 19 (13.67%) Project Manager
3 16 (11.51%) Consultant
4 14 (10.07%) Service Manager
5 13 (9.35%) Service Analyst
6 10 (7.19%) Support Engineer
7 8 (5.76%) Business Analyst
8 7 (5.04%) Management Consultant
8 7 (5.04%) Service Desk Analyst
8 7 (5.04%) Technical Manager
9 6 (4.32%) Delivery Manager
10 5 (3.60%) Designer
10 5 (3.60%) ITSM Consultant
10 5 (3.60%) Technical Project Manager
10 5 (3.60%) Support Analyst
10 5 (3.60%) Field Engineer
10 5 (3.60%) Transition Manager
10 5 (3.60%) Incident Manager
10 5 (3.60%) Service Management Consultant
10 5 (3.60%) Senior Analyst
Libraries, Frameworks & Software Standards
1 7 (5.04%) Web Services
2 6 (4.32%) .NET
3 4 (2.88%) .NET Framework
4 2 (1.44%) XML
5 1 (0.72%) Application Packaging
Miscellaneous
1 9 (6.47%) CMDB
2 7 (5.04%) Replication
3 6 (4.32%) Clustering
3 6 (4.32%) Management Information System
4 4 (2.88%) Physics
4 4 (2.88%) Computer Science
4 4 (2.88%) Blackberry
5 3 (2.16%) Mobile App
5 3 (2.16%) Smart Meter
5 3 (2.16%) DTV
6 2 (1.44%) Statistics
6 2 (1.44%) Fat Client
6 2 (1.44%) Blog
6 2 (1.44%) Thin Client
7 1 (0.72%) Enterprise Software
7 1 (0.72%) Reference Data
7 1 (0.72%) Data Integration
7 1 (0.72%) Firmware
7 1 (0.72%) Mainframe
7 1 (0.72%) Client/Server
Operating Systems
1 31 (22.30%) Windows
2 6 (4.32%) Windows Server 2008
2 6 (4.32%) Windows 7
3 4 (2.88%) Windows Server 2012
4 3 (2.16%) Windows 8
4 3 (2.16%) Windows Server 2003
5 2 (1.44%) Linux
6 1 (0.72%) UNIX
Processes & Methodologies
1 98 (70.50%) ITIL
2 36 (25.90%) ITSM
3 30 (21.58%) Project Management
3 30 (21.58%) Service Delivery
4 18 (12.95%) PRINCE2
5 16 (11.51%) Problem Management
6 15 (10.79%) Change Management
7 14 (10.07%) Incident Management
8 11 (7.91%) Supplier Management
9 10 (7.19%) Migration
9 10 (7.19%) Customer Engagement
10 9 (6.47%) Disaster Recovery
10 9 (6.47%) Release Management
11 8 (5.76%) Stakeholder Management
11 8 (5.76%) Time Management
12 6 (4.32%) Programme Management
12 6 (4.32%) Risk Management
13 5 (3.60%) ITIL V3
13 5 (3.60%) Change Control
13 5 (3.60%) Use Case
Programming Languages
1 12 (8.63%) SQL
2 8 (5.76%) PowerShell
3 2 (1.44%) C#
3 2 (1.44%) JavaScript
4 1 (0.72%) Shell Script
4 1 (0.72%) Perl
4 1 (0.72%) VBScript
Qualifications
1 37 (26.62%) Degree
2 23 (16.55%) Security Cleared
3 20 (14.39%) ITIL Certification
4 16 (11.51%) Microsoft Certification
5 14 (10.07%) PMP
5 14 (10.07%) PMI Certification
6 12 (8.63%) MCTS
6 12 (8.63%) MCITP
6 12 (8.63%) SC Cleared
7 8 (5.76%) DV Cleared
8 4 (2.88%) MCSE
9 2 (1.44%) ISEB
9 2 (1.44%) Cisco Certification
9 2 (1.44%) CCNA
9 2 (1.44%) CISA
9 2 (1.44%) CISM
9 2 (1.44%) MAPM
9 2 (1.44%) BC Cleared
10 1 (0.72%) ITIL Foundation Certificate
10 1 (0.72%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 16 (11.51%) SLA
2 10 (7.19%) ISO/IEC 27001
3 8 (5.76%) QA
4 5 (3.60%) ISO 9001
5 3 (2.16%) Sarbanes-Oxley
6 2 (1.44%) BS25999
7 1 (0.72%) Data Quality
7 1 (0.72%) PCI DSS
7 1 (0.72%) COBIT
System Software
1 21 (15.11%) Active Directory
2 5 (3.60%) Hyper-V
3 3 (2.16%) Terminal Services
4 2 (1.44%) XenApp
5 1 (0.72%) VMware ESXi
5 1 (0.72%) Microsoft App-V
Systems Management
1 7 (5.04%) Netcool
2 6 (4.32%) Netcool/Webtop
2 6 (4.32%) Netcool/OMNIbus
2 6 (4.32%) Tivoli
3 4 (2.88%) WSUS
4 3 (2.16%) Forefront Identity Manager
4 3 (2.16%) HP Quality Center
5 2 (1.44%) SCOM
6 1 (0.72%) SCCM
6 1 (0.72%) Tivoli Monitoring
6 1 (0.72%) WMI
6 1 (0.72%) NetBackup
Vendors
1 27 (19.42%) Microsoft
2 16 (11.51%) Remedy
3 12 (8.63%) Cisco
4 10 (7.19%) BMC
5 9 (6.47%) SAP
6 6 (4.32%) HP
7 5 (3.60%) Lotus
7 5 (3.60%) Oracle
7 5 (3.60%) Citrix
8 4 (2.88%) ServiceNow
9 3 (2.16%) MobileIron
9 3 (2.16%) F5
9 3 (2.16%) Business Objects
9 3 (2.16%) EMC
9 3 (2.16%) Juniper
10 2 (1.44%) Metastorm
10 2 (1.44%) VMware
10 2 (1.44%) Cognos
10 2 (1.44%) Salesforce.com
10 2 (1.44%) TIBCO
Slough, Berkshire
TD Group
Posted: 7 hours ago
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Rate: £350.00 - £400.00 per day
Posted: Yesterday
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Rate: MARKET RATE + COMPETITIVE
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