The table below looks at the statistics for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 46 64 72
Rank change year-on-year
+18 +8
Contract jobs citing Service Management 89 63 56
As % of all contract IT jobs located in Berkshire 3.48% 2.52% 2.06%
As % of the Processes & Methodologies category 4.94% 3.69% 3.03%
Number of daily rates quoted 43 27 15
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £352 £375
Average daily rate % change year-on-year
+6.53% -6.13%
90% offered a daily rate of more than £253 £150 £222
10% offered a daily rate of more than £449 £505 £490
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 3 4 8
Average hourly rate £27.83 £18.70 £14.50
Average hourly rate % change year-on-year
+48.82% +28.96%
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1800 1708 1848
As % of all contract IT jobs located in Berkshire 70.48% 68.32% 68.02%
Number of daily rates quoted 953 870 717
Average daily rate £400 £388 £375
Average daily rate % change year-on-year
+3.22% +3.33%
90% offered a daily rate of more than £263 £242 £246
10% offered a daily rate of more than £550 £538 £500
UK excluding London average daily rate £385 £363 £368
% change year-on-year
+6.20% -1.36%
Number of hourly rates quoted 24 48 63
Average hourly rate £21.00 £18.70 £20.00
Average hourly rate % change year-on-year
+12.29% -6.50%
90% offered a hourly rate of more than £15.50 £12.50 £11.50
10% offered a hourly rate of more than £42.50 £39.00 £37.50
UK excluding London average hourly rate £25.00 £27.50 £29.50
% change year-on-year
-9.09% -6.77%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Service Management Daily Rate Trend in Berkshire

Service Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 26 November 2014.

Service Management Daily Rate Histogram in Berkshire

Service Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Service Management Hourly Rate Trend in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +28 36 £375 +87.50% 10
Slough -2 14 £263 -41.66% 1
Newbury +3 7 £425 +13.33%
Windsor - 4 - -
Bracknell -13 3 £300 -11.37% 5
Maidenhead -5 2 - - 1
Wokingham - - - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 November 2014, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 111 (67.68%) ITIL
2 48 (29.27%) Service Delivery
3 36 (21.95%) Windows
3 36 (21.95%) Finance
4 35 (21.34%) Telecoms
4 35 (21.34%) Degree
5 31 (18.90%) ITSM
6 28 (17.07%) Microsoft
7 27 (16.46%) Project Management
7 27 (16.46%) ITIL Certification
8 24 (14.63%) Problem Management
9 22 (13.41%) Stakeholder Management
9 22 (13.41%) Microsoft Certification
10 20 (12.20%) Active Directory
10 20 (12.20%) SQL
11 19 (11.59%) Security Cleared
12 18 (10.98%) MCTS
12 18 (10.98%) MCITP
12 18 (10.98%) Internet
13 16 (9.76%) BMC
13 16 (9.76%) PRINCE2
13 16 (9.76%) DNS
13 16 (9.76%) Customer Engagement
13 16 (9.76%) Analytical Skills
14 15 (9.15%) MS Excel
15 13 (7.93%) Remedy
15 13 (7.93%) PMI Certification
15 13 (7.93%) IIS
15 13 (7.93%) Change Management
15 13 (7.93%) Continuous Improvement

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 26 November 2014, IT contractor jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (7.93%) IIS
2 8 (4.88%) SharePoint
3 7 (4.27%) BizTalk Server
4 5 (3.05%) MS Exchange
5 4 (2.44%) CMS
5 4 (2.44%) Lync
5 4 (2.44%) Exchange Server 2010
5 4 (2.44%) Exchange Server 2013
6 3 (1.83%) Apache
7 2 (1.22%) TIBCO EMS
8 1 (0.61%) GroupWise
8 1 (0.61%) IBM Notes
Applications
1 15 (9.15%) MS Excel
2 12 (7.32%) MS Visio
3 10 (6.10%) MS Office
4 9 (5.49%) MS PowerPoint
5 8 (4.88%) MS Project
Business Applications
1 9 (5.49%) Remedy ITSM
2 5 (3.05%) SAP Oil and Gas
3 2 (1.22%) BusinessWorks
4 1 (0.61%) SAP FSCM
4 1 (0.61%) SAP FI
4 1 (0.61%) SAP CO
4 1 (0.61%) SAP FI/CO
Cloud Services
1 7 (4.27%) Office 365
2 5 (3.05%) Microsoft Azure
3 3 (1.83%) Cloud Computing
3 3 (1.83%) SaaS
Communications & Networking
1 18 (10.98%) Internet
2 16 (9.76%) DNS
3 11 (6.71%) Firewall
4 10 (6.10%) DHCP
5 7 (4.27%) LAN
5 7 (4.27%) WAN
6 6 (3.66%) TCP/IP
6 6 (3.66%) VPN
6 6 (3.66%) SAN
7 5 (3.05%) 4G
7 5 (3.05%) 3G
8 4 (2.44%) HTTP
8 4 (2.44%) DSL
8 4 (2.44%) DMZ
8 4 (2.44%) NetScaler
9 3 (1.83%) Cisco ISE
9 3 (1.83%) Cisco Nexus
9 3 (1.83%) IMAP
9 3 (1.83%) Network Security
9 3 (1.83%) Cisco ASA
Database & Business Intelligence
1 8 (4.88%) SQL Server
2 3 (1.83%) DB2
3 2 (1.22%) PostgreSQL
3 2 (1.22%) MySQL
4 1 (0.61%) Oracle Database
4 1 (0.61%) Crystal Reports
4 1 (0.61%) Data Warehouse
Development Applications
1 3 (1.83%) TestDirector
2 2 (1.22%) Visual Studio
2 2 (1.22%) Fiddler
3 1 (0.61%) PVCS
3 1 (0.61%) StarTeam
3 1 (0.61%) LabVIEW
General
1 36 (21.95%) Finance
2 35 (21.34%) Telecoms
3 6 (3.66%) Electronics
3 6 (3.66%) Marketing
4 5 (3.05%) Retail
4 5 (3.05%) Manufacturing
5 4 (2.44%) Back Office
5 4 (2.44%) Billing
6 2 (1.22%) Advertising
7 1 (0.61%) German Language
7 1 (0.61%) Pharmaceutical
7 1 (0.61%) Banking
7 1 (0.61%) Automotive
7 1 (0.61%) Legal
7 1 (0.61%) Publishing
Job Titles
1 37 (22.56%) Analyst
2 27 (16.46%) Service Manager
3 19 (11.59%) Delivery Manager
4 18 (10.98%) Project Manager
5 14 (8.54%) Business Analyst
6 12 (7.32%) Support Engineer
6 12 (7.32%) Services Delivery Manager
7 11 (6.71%) Service Analyst
8 8 (4.88%) Field Engineer
9 7 (4.27%) Customer Services Manager
9 7 (4.27%) Consultant
10 5 (3.05%) Service Transition Manager
10 5 (3.05%) Designer
10 5 (3.05%) Technical Project Manager
10 5 (3.05%) Technical Manager
10 5 (3.05%) Remedy Analyst
10 5 (3.05%) Transition Manager
10 5 (3.05%) Incident Manager
10 5 (3.05%) Support Analyst
11 4 (2.44%) Senior Analyst
Libraries, Frameworks & Software Standards
1 10 (6.10%) Web Services
2 9 (5.49%) .NET
3 5 (3.05%) .NET Framework
4 3 (1.83%) Regular Expression
4 3 (1.83%) XML
5 2 (1.22%) Ajax
5 2 (1.22%) ADO.NET
5 2 (1.22%) ASP.NET
5 2 (1.22%) LINQ
5 2 (1.22%) WCF
5 2 (1.22%) Silverlight
5 2 (1.22%) REST
5 2 (1.22%) Windows Identity Foundation
5 2 (1.22%) FastCGI
6 1 (0.61%) Oracle Fusion
6 1 (0.61%) SAML
Miscellaneous
1 16 (9.76%) Analytical Skills
2 10 (6.10%) CMDB
3 8 (4.88%) Management Information System
4 6 (3.66%) Replication
4 6 (3.66%) Mobile App
5 5 (3.05%) Data Extraction
5 5 (3.05%) DTV
6 4 (2.44%) Clustering
7 2 (1.22%) Client/Server
7 2 (1.22%) PMI
7 2 (1.22%) Performance Metrics
7 2 (1.22%) Statistics
7 2 (1.22%) Blog
7 2 (1.22%) Smart Meter
8 1 (0.61%) RMADS
8 1 (0.61%) Reference Data
8 1 (0.61%) Data Integration
8 1 (0.61%) Mainframe
8 1 (0.61%) CESG
8 1 (0.61%) CESG CLAS
Operating Systems
1 36 (21.95%) Windows
2 9 (5.49%) Windows Server 2008
3 8 (4.88%) Linux
3 8 (4.88%) Windows Server 2003
4 5 (3.05%) Windows 7
5 4 (2.44%) Windows Server 2012
6 3 (1.83%) Windows 8
6 3 (1.83%) Oracle Linux
6 3 (1.83%) AIX
6 3 (1.83%) UNIX
6 3 (1.83%) SUSE
Processes & Methodologies
1 111 (67.68%) ITIL
2 48 (29.27%) Service Delivery
3 31 (18.90%) ITSM
4 27 (16.46%) Project Management
5 24 (14.63%) Problem Management
6 22 (13.41%) Stakeholder Management
7 16 (9.76%) PRINCE2
7 16 (9.76%) Customer Engagement
8 13 (7.93%) Change Management
8 13 (7.93%) Continuous Improvement
9 12 (7.32%) Time Management
10 11 (6.71%) Incident Management
11 10 (6.10%) Business Analysis
11 10 (6.10%) Coaching
12 9 (5.49%) Disaster Recovery
12 9 (5.49%) Programme Management
13 8 (4.88%) Supplier Management
13 8 (4.88%) Agile Software Development
13 8 (4.88%) SOA
13 8 (4.88%) CRM
Programming Languages
1 20 (12.20%) SQL
2 7 (4.27%) PowerShell
3 4 (2.44%) C#
4 2 (1.22%) Ruby
4 2 (1.22%) Python
4 2 (1.22%) C++
4 2 (1.22%) Java
4 2 (1.22%) JavaScript
4 2 (1.22%) PHP
4 2 (1.22%) T-SQL
4 2 (1.22%) VBScript
5 1 (0.61%) C
Qualifications
1 35 (21.34%) Degree
2 27 (16.46%) ITIL Certification
3 22 (13.41%) Microsoft Certification
4 19 (11.59%) Security Cleared
5 18 (10.98%) MCTS
5 18 (10.98%) MCITP
6 13 (7.93%) PMI Certification
7 11 (6.71%) PMP
8 10 (6.10%) SC Cleared
9 6 (3.66%) MCSE
9 6 (3.66%) DV Cleared
10 3 (1.83%) Cisco Certification
10 3 (1.83%) CISM
11 2 (1.22%) ISEB
11 2 (1.22%) CCNA
11 2 (1.22%) CISSP
11 2 (1.22%) MAPM
12 1 (0.61%) ITIL Foundation Certificate
12 1 (0.61%) ISTQB Foundation Certification
12 1 (0.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (6.10%) ISO/IEC 27001
2 6 (3.66%) SLA
3 5 (3.05%) Sarbanes-Oxley
3 5 (3.05%) ISO 9001
4 2 (1.22%) QA
5 1 (0.61%) Data Quality
5 1 (0.61%) JSP 440
5 1 (0.61%) BS25999
System Software
1 20 (12.20%) Active Directory
2 5 (3.05%) Hyper-V
3 4 (2.44%) Firmware
4 3 (1.83%) vSphere
4 3 (1.83%) FreeRADIUS
5 2 (1.22%) Microsoft App-V
5 2 (1.22%) VMware Infrastructure
5 2 (1.22%) EMC RecoverPoint
6 1 (0.61%) Terminal Services
Systems Management
1 5 (3.05%) SCOM
2 4 (2.44%) CA Spectrum
3 3 (1.83%) Forefront Identity Manager
3 3 (1.83%) HP Quality Center
4 2 (1.22%) Nagios
4 2 (1.22%) logstash
4 2 (1.22%) WMI
4 2 (1.22%) WSUS
4 2 (1.22%) SCSM
5 1 (0.61%) SCOrch
5 1 (0.61%) Cisco CUCM
5 1 (0.61%) Cisco UCCX
5 1 (0.61%) Cisco UCCE
5 1 (0.61%) SCCM
5 1 (0.61%) MOM
5 1 (0.61%) Netcool
Vendors
1 28 (17.07%) Microsoft
2 16 (9.76%) BMC
3 13 (7.93%) Remedy
4 11 (6.71%) EMC
5 10 (6.10%) HP
6 9 (5.49%) Cisco
7 8 (4.88%) SAP
8 7 (4.27%) CA
8 7 (4.27%) Oracle
8 7 (4.27%) VMware
9 6 (3.66%) Citrix
10 5 (3.05%) LANDesk
10 5 (3.05%) Splunk
11 4 (2.44%) Huawei
11 4 (2.44%) IBM
12 3 (1.83%) ServiceNow
12 3 (1.83%) CheckPoint
13 2 (1.22%) Metastorm
13 2 (1.22%) Sybase
13 2 (1.22%) TIBCO
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Rate: £130 - £160 per day
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