The table below looks at the statistics for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 4 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 May 2016
Same period 2015 Same period 2014
Service Management
Rank 41 50 78
Rank change year-on-year
+9 +28
Contract jobs citing Service Management 103 97 50
As % of all contract IT jobs located in Berkshire 4.08% 3.46% 1.85%
As % of the Processes & Methodologies category 5.15% 4.63% 2.50%
Number of daily rates quoted 46 40 11
Median daily rate £404 £400 £444
Median daily rate % change year-on-year
+0.93% -9.90%
90% offered a daily rate of more than £344 £223 £350
10% offered a daily rate of more than £500 £508 £500
UK excluding London median daily rate £400 £350 £350
% change year-on-year
+14.28% -
Number of hourly rates quoted 1 1 3
Median hourly rate £14.00 £26.00 £24.50
Median hourly rate % change year-on-year
-46.15% +6.12%
UK excluding London median hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2001 2093 1999
As % of all contract IT jobs located in Berkshire 79.31% 74.75% 74.15%
Number of daily rates quoted 1077 1109 1009
Median daily rate £411 £400 £390
Median daily rate % change year-on-year
+2.81% +2.56%
90% offered a daily rate of more than £275 £239 £225
10% offered a daily rate of more than £550 £505 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 49 61 45
Median hourly rate £16.00 £27.50 £17.50
Median hourly rate % change year-on-year
-41.81% +57.14%
90% offered a hourly rate of more than £9.00 £14.00 £11.25
10% offered a hourly rate of more than £22.50 £42.50 £32.05
UK excluding London median hourly rate £36.00 £30.50 £31.00
% change year-on-year
+18.03% -1.61%

Service Management
Jobs Demand Trend in Berkshire

The demand trend of contract jobs across the Berkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Service Management Daily Rate Trend in Berkshire

Service Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 4 May 2016.

Service Management Daily Rate Histogram in Berkshire

Service Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Service Management Hourly Rate Trend in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +14 52 £438 +9.37% 3
Slough +7 12 £500 +8.10% 3
Newbury +5 2 £400 -17.94% 1
Wokingham - 2 £438 -
Bracknell -4 1 - - 3
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 4 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Management.

1 150 (73.53%) ITIL
2 66 (32.35%) Telecoms
3 60 (29.41%) Incident Management
4 55 (26.96%) SLA
5 54 (26.47%) Ticket Management
6 45 (22.06%) Degree
7 42 (20.59%) CRM
8 36 (17.65%) Microsoft
9 33 (16.18%) Microsoft Certification
10 32 (15.69%) Customer Engagement
11 31 (15.20%) Front Office
12 29 (14.22%) MCITP
12 29 (14.22%) Huawei
12 29 (14.22%) MCTS
12 29 (14.22%) Service Delivery
13 28 (13.73%) eTOM
14 27 (13.24%) Windows
14 27 (13.24%) Problem Management
15 26 (12.75%) ITSM
16 24 (11.76%) MS Excel
16 24 (11.76%) Project Management
17 23 (11.27%) CMS
18 22 (10.78%) DNS
19 21 (10.29%) Billing
20 20 (9.80%) Microsoft Azure
21 19 (9.31%) ITIL V3
22 18 (8.82%) Active Directory
22 18 (8.82%) SQL
23 17 (8.33%) Finance
23 17 (8.33%) Continuous Improvement

Service Management
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (11.27%) CMS
2 9 (4.41%) IIS
3 4 (1.96%) SharePoint
4 2 (0.98%) BizTalk Server
5 1 (0.49%) MS Exchange
5 1 (0.49%) SharePoint Server
5 1 (0.49%) Skype for Business
Applications
1 24 (11.76%) MS Excel
2 14 (6.86%) MS Office
3 5 (2.45%) MS PowerPoint
4 2 (0.98%) MS Visio
5 1 (0.49%) MS Project
Business Applications
1 6 (2.94%) Remedy ITSM
Cloud Services
1 20 (9.80%) Microsoft Azure
2 10 (4.90%) Office 365
3 4 (1.96%) Cloud Computing
4 3 (1.47%) Azure Active Directory
5 1 (0.49%) Amazon AWS
Communications & Networking
1 22 (10.78%) DNS
2 13 (6.37%) DHCP
3 12 (5.88%) 3G
4 11 (5.39%) 4G
5 7 (3.43%) Firewall
6 6 (2.94%) Radio Access Network
6 6 (2.94%) VPN
7 5 (2.45%) TCP/IP
8 3 (1.47%) Bluetooth
8 3 (1.47%) Broadband
8 3 (1.47%) Cisco ASA
8 3 (1.47%) Cisco Nexus
8 3 (1.47%) HTTP
8 3 (1.47%) IPsec
8 3 (1.47%) IPv4
8 3 (1.47%) IPv6
8 3 (1.47%) SSL
8 3 (1.47%) Wi-Fi
8 3 (1.47%) WiMAX
8 3 (1.47%) Wireless
Database & Business Intelligence
1 14 (6.86%) SQL Server
2 9 (4.41%) Data Warehouse
3 5 (2.45%) SQL Server Analysis Services
3 5 (2.45%) SQL Server Reporting Services
4 4 (1.96%) Microsoft Analysis Services
4 4 (1.96%) NoSQL
4 4 (1.96%) SQL Server Integration Services
5 3 (1.47%) Azure SQL Database
5 3 (1.47%) Power BI
6 2 (0.98%) Big Data
6 2 (0.98%) BusinessObjects
6 2 (0.98%) Data Mining
6 2 (0.98%) QlikView
6 2 (0.98%) Relational Database
6 2 (0.98%) SAP Data Services
7 1 (0.49%) DB2
7 1 (0.49%) Hadoop
7 1 (0.49%) Oracle Database
Development Applications
1 6 (2.94%) Team Foundation Server
2 5 (2.45%) Visual Studio
3 3 (1.47%) Fiddler
4 2 (0.98%) Sonatype Nexus
5 1 (0.49%) Hudson
5 1 (0.49%) Jenkins
5 1 (0.49%) JIRA
General
1 66 (32.35%) Telecoms
2 31 (15.20%) Front Office
3 21 (10.29%) Billing
4 17 (8.33%) Finance
5 8 (3.92%) Back Office
6 5 (2.45%) Marketing
7 3 (1.47%) Retail
8 2 (0.98%) Banking
8 2 (0.98%) Legal
9 1 (0.49%) Advertising
9 1 (0.49%) Investment Banking
9 1 (0.49%) Law
Job Titles
1 32 (15.69%) Incident Manager
2 23 (11.27%) Service Desk Engineer
2 23 (11.27%) Service Manager
3 22 (10.78%) Field Engineer
4 17 (8.33%) Consultant
5 16 (7.84%) Telecoms Engineer
6 15 (7.35%) Architect
7 14 (6.86%) Transition Manager
8 13 (6.37%) Service Transition Manager
8 13 (6.37%) Telecoms Manager
9 12 (5.88%) ICT Manager
10 11 (5.39%) Analyst
10 11 (5.39%) Project Manager
11 9 (4.41%) Problem Manager
12 8 (3.92%) Services Delivery Manager
12 8 (3.92%) Support Engineer
13 7 (3.43%) Delivery Manager
13 7 (3.43%) Microsoft Consultant
14 6 (2.94%) IT Manager
14 6 (2.94%) Support Manager
Libraries, Frameworks & Software Standards
1 11 (5.39%) .NET
2 4 (1.96%) REST
2 4 (1.96%) XML
3 3 (1.47%) 802.1X
3 3 (1.47%) ADO.NET
3 3 (1.47%) Ajax
3 3 (1.47%) ASP.NET
3 3 (1.47%) FastCGI
3 3 (1.47%) LINQ
3 3 (1.47%) RSS
3 3 (1.47%) WCF
3 3 (1.47%) Windows Identity Foundation
3 3 (1.47%) WPF
4 2 (0.98%) DCOM
4 2 (0.98%) Middleware
5 1 (0.49%) CGI
5 1 (0.49%) CSS
5 1 (0.49%) SOAP
5 1 (0.49%) Web Services
Miscellaneous
1 10 (4.90%) Analytical Skills
1 10 (4.90%) Performance Metrics
2 8 (3.92%) Clustering
2 8 (3.92%) Data Centre
2 8 (3.92%) Management Information System
3 6 (2.94%) CMDB
4 3 (1.47%) Client/Server
4 3 (1.47%) Smart Meter
5 2 (0.98%) BYOD
5 2 (0.98%) Driving Licence
5 2 (0.98%) EMC VNX
5 2 (0.98%) PKI
5 2 (0.98%) Private Cloud
5 2 (0.98%) Replication
5 2 (0.98%) Streaming Video
5 2 (0.98%) Video Conferencing
5 2 (0.98%) Wiki
6 1 (0.49%) Computer Science
6 1 (0.49%) FlexPod
6 1 (0.49%) Public Cloud
Operating Systems
1 27 (13.24%) Windows
2 10 (4.90%) Windows Server
3 4 (1.96%) Linux
4 2 (0.98%) Red Hat Enterprise Linux
4 2 (0.98%) Unix
5 1 (0.49%) AIX
5 1 (0.49%) Data ONTAP
5 1 (0.49%) Solaris
5 1 (0.49%) Windows 10
5 1 (0.49%) Windows Server 2008
5 1 (0.49%) Windows Server 2012
5 1 (0.49%) Windows Vista
5 1 (0.49%) zOS
Processes & Methodologies
1 150 (73.53%) ITIL
2 60 (29.41%) Incident Management
3 54 (26.47%) Ticket Management
4 42 (20.59%) CRM
5 32 (15.69%) Customer Engagement
6 29 (14.22%) Service Delivery
7 28 (13.73%) eTOM
8 27 (13.24%) Problem Management
9 26 (12.75%) ITSM
10 24 (11.76%) Project Management
11 19 (9.31%) ITIL V3
12 17 (8.33%) Continuous Improvement
13 14 (6.86%) Change Management
14 13 (6.37%) Service Design
15 11 (5.39%) Configuration Management
15 11 (5.39%) Stakeholder Management
16 10 (4.90%) Agile Software Development
16 10 (4.90%) Process Improvement
17 9 (4.41%) PRINCE2
18 7 (3.43%) High Availability
Programming Languages
1 18 (8.82%) SQL
2 13 (6.37%) PowerShell
3 9 (4.41%) T-SQL
4 6 (2.94%) C#
4 6 (2.94%) VBScript
5 5 (2.45%) Java
6 4 (1.96%) Python
6 4 (1.96%) Ruby
7 3 (1.47%) JavaScript
7 3 (1.47%) PHP
8 2 (0.98%) VB.NET
9 1 (0.49%) C
9 1 (0.49%) COBOL
9 1 (0.49%) Shell Script
9 1 (0.49%) VB
9 1 (0.49%) VB6
Qualifications
1 45 (22.06%) Degree
2 33 (16.18%) Microsoft Certification
3 29 (14.22%) MCITP
3 29 (14.22%) MCTS
4 14 (6.86%) Security Cleared
5 9 (4.41%) ITIL Certification
5 9 (4.41%) SC Cleared
6 3 (1.47%) ISEB
6 3 (1.47%) ISTQB Foundation Certification
7 2 (0.98%) DV Cleared
7 2 (0.98%) ITIL Foundation Certificate
7 2 (0.98%) MCSD
7 2 (0.98%) PMI Certification
7 2 (0.98%) PMP
7 2 (0.98%) PRINCE2 Practitioner
7 2 (0.98%) Six Sigma Green Belt
8 1 (0.49%) CCENT
8 1 (0.49%) CCNP
8 1 (0.49%) MCSA
8 1 (0.49%) PRINCE2 Certification
Quality Assurance & Compliance
1 55 (26.96%) SLA
2 5 (2.45%) QA
3 3 (1.47%) COBIT
4 2 (0.98%) Sarbanes-Oxley
5 1 (0.49%) Data Quality
5 1 (0.49%) PCI DSS
5 1 (0.49%) TickIT
System Software
1 18 (8.82%) Active Directory
2 4 (1.96%) BitLocker
2 4 (1.96%) Terminal Server
3 3 (1.47%) Hyper-V
3 3 (1.47%) UAG
4 2 (0.98%) VMware Infrastructure
5 1 (0.49%) vSphere
Systems Management
1 6 (2.94%) SCCM
1 6 (2.94%) WSUS
2 5 (2.45%) WMI
3 4 (1.96%) Forefront Identity Manager
3 4 (1.96%) SCOM
4 3 (1.47%) Puppet
4 3 (1.47%) SCVMM
4 3 (1.47%) Windows Intune
5 2 (0.98%) EMC NetWorker
5 2 (0.98%) MOM
5 2 (0.98%) Nagios
6 1 (0.49%) Ansible
6 1 (0.49%) BMC PATROL
6 1 (0.49%) HP Data Protector
6 1 (0.49%) HP Operations Orchestration
6 1 (0.49%) HP UCMDB
6 1 (0.49%) Netcool
6 1 (0.49%) NSN NetAct
6 1 (0.49%) OpenView
6 1 (0.49%) Opscode Chef
Vendors
1 36 (17.65%) Microsoft
2 29 (14.22%) Huawei
3 12 (5.88%) Remedy
4 10 (4.90%) Cisco
4 10 (4.90%) VMware
5 8 (3.92%) ServiceNow
6 7 (3.43%) NetApp
7 6 (2.94%) BMC
7 6 (2.94%) Citrix
7 6 (2.94%) LANDesk
7 6 (2.94%) Oracle
8 5 (2.45%) HP
9 3 (1.47%) IBM
10 2 (0.98%) Capita
10 2 (0.98%) EMC
10 2 (0.98%) Ericsson
10 2 (0.98%) Nokia Networks
10 2 (0.98%) SAP
10 2 (0.98%) Vertica
11 1 (0.49%) BT
Bracknell, Berkshire
People Source Consulting
Rate: £320 - £340 per day
Posted: 5 days ago