The table below looks at the statistics for Service Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Service Management
South East / Berkshire
Rank 49 41 62
Rank change year-on-year
-8 +21
Contract jobs citing Service Management 58 101 77
As % of all contract IT jobs located in Berkshire 2.87% 4.01% 2.75%
As % of the Processes & Methodologies category 3.58% 4.94% 3.67%
Number of daily rates quoted 6 33 35
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £371 £334 £255
10% offered a daily rate of more than £500 £575 £490
UK excluding London median daily rate £405 £390 £380
% change year-on-year
+3.91% +2.63%
Number of hourly rates quoted 4 3 1
Median hourly rate £14.25 £14.00 £26.00
Median hourly rate % change year-on-year
+1.78% -46.15%
UK excluding London median hourly rate £14.00 £13.75 £16.00
% change year-on-year
+1.81% -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1619 2043 2097
As % of all contract IT jobs located in Berkshire 80.23% 81.17% 75.03%
Number of daily rates quoted 768 1081 1066
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £259 £275 £253
10% offered a daily rate of more than £525 £550 £525
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+2.00% -
Number of hourly rates quoted 53 62 45
Median hourly rate £23.34 £15.25 £27.50
Median hourly rate % change year-on-year
+53.04% -44.54%
90% offered a hourly rate of more than £12.00 £11.80 £14.00
10% offered a hourly rate of more than £55.00 £63.00 £55.65
UK excluding London median hourly rate £35.88 £40.00 £27.50
% change year-on-year
-10.31% +45.45%

Service Management
Jobs Demand Trend in Berkshire

The demand trend of contract jobs across the Berkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Berkshire region.

Service Management Daily Rate Trend in Berkshire

Service Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Berkshire region over the 3 months to 20 February 2017.

Service Management Daily Rate Histogram in Berkshire

Service Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Berkshire region.

Service Management Hourly Rate Trend in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +13 16 £481 +67.39% 1
Reading -21 15 - - 2
Maidenhead - 3 - -
Slough -1 2 - - 1
Windsor - 1 £413 - 2
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 20 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Management.

1 69 (52.67%) ITIL
2 34 (25.95%) Telecoms
3 32 (24.43%) Project Management
4 28 (21.37%) Service Delivery
5 25 (19.08%) ITSM
6 23 (17.56%) SLA
7 22 (16.79%) Incident Management
7 22 (16.79%) Problem Management
7 22 (16.79%) Security Cleared
8 20 (15.27%) Continuous Improvement
8 20 (15.27%) Finance
9 19 (14.50%) Degree
10 17 (12.98%) Service Design
11 16 (12.21%) ServiceNow
11 16 (12.21%) Analytical Skills
11 16 (12.21%) Agile Software Development
12 15 (11.45%) Data Warehouse
13 14 (10.69%) Public Cloud
13 14 (10.69%) ITIL V3
14 13 (9.92%) PRINCE2
14 13 (9.92%) Windows
15 12 (9.16%) Hadoop
15 12 (9.16%) Mentoring
15 12 (9.16%) Root Cause Analysis
16 11 (8.40%) Waterfall
16 11 (8.40%) Matrix Organization
16 11 (8.40%) Business Intelligence
16 11 (8.40%) Management Information System
16 11 (8.40%) Stakeholder Management
16 11 (8.40%) Huawei

Service Management
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.11%) SAS
2 3 (2.29%) CMS
2 3 (2.29%) Oracle SOA Suite
2 3 (2.29%) WebLogic
3 2 (1.53%) SharePoint
4 1 (0.76%) Apache
4 1 (0.76%) Confluence
4 1 (0.76%) JBoss
4 1 (0.76%) nginx
Applications
1 6 (4.58%) MS Excel
2 2 (1.53%) Maya
3 1 (0.76%) MS Office
Business Applications
1 2 (1.53%) SAP Oil and Gas
Cloud Services
1 7 (5.34%) SaaS
2 6 (4.58%) Amazon AWS
2 6 (4.58%) Cloud Computing
3 2 (1.53%) IaaS
4 1 (0.76%) Microsoft Azure
4 1 (0.76%) Office 365
Communications & Networking
1 8 (6.11%) Radio Access Network
2 7 (5.34%) DNS
2 7 (5.34%) LAN
2 7 (5.34%) WAN
3 6 (4.58%) DWDM
3 6 (4.58%) Firewall
4 5 (3.82%) Ethernet
4 5 (3.82%) HTTP
4 5 (3.82%) MPLS
4 5 (3.82%) SMTP
5 3 (2.29%) 3G
5 3 (2.29%) 4G
5 3 (2.29%) Internet
6 2 (1.53%) DOCSIS
6 2 (1.53%) DSLAM
6 2 (1.53%) PSTN
6 2 (1.53%) SDH
6 2 (1.53%) Unified Communications
6 2 (1.53%) WLAN
6 2 (1.53%) xDSL
Database & Business Intelligence
1 15 (11.45%) Data Warehouse
2 12 (9.16%) Hadoop
3 6 (4.58%) BusinessObjects
4 5 (3.82%) Big Data
4 5 (3.82%) Star Schema
5 4 (3.05%) Oracle Database
5 4 (3.05%) Oracle Database 12c
6 3 (2.29%) Oracle Database 11g
7 1 (0.76%) Apache Cassandra
7 1 (0.76%) DB2
7 1 (0.76%) MongoDB
7 1 (0.76%) Pentaho
7 1 (0.76%) PostgreSQL
7 1 (0.76%) SQL Server
7 1 (0.76%) SQL Server 2000
7 1 (0.76%) SQL Server 2005
Development Applications
1 1 (0.76%) FitNesse
1 1 (0.76%) Jenkins
1 1 (0.76%) JIRA
1 1 (0.76%) JUnit
1 1 (0.76%) NUnit
1 1 (0.76%) Redmine
1 1 (0.76%) Selenium
1 1 (0.76%) Visual Studio
General
1 34 (25.95%) Telecoms
2 20 (15.27%) Finance
3 7 (5.34%) Back Office
3 7 (5.34%) Legal
4 4 (3.05%) Front Office
4 4 (3.05%) Marketing
5 2 (1.53%) Electronics
5 2 (1.53%) Manufacturing
5 2 (1.53%) Retail
6 1 (0.76%) Billing
Job Titles
1 18 (13.74%) Service Manager
2 13 (9.92%) Consultant
3 11 (8.40%) Project Manager
4 10 (7.63%) Analyst
4 10 (7.63%) Programme Manager
5 9 (6.87%) Architect
6 8 (6.11%) Senior Manager
7 7 (5.34%) Problem Manager
7 7 (5.34%) Service Transition Manager
7 7 (5.34%) Telecoms Manager
7 7 (5.34%) Transition Manager
8 6 (4.58%) Business Analyst
8 6 (4.58%) Developer
8 6 (4.58%) Windows Engineer
9 5 (3.82%) Coordinator
9 5 (3.82%) DBA
9 5 (3.82%) Implementation Manager
9 5 (3.82%) Information Manager
9 5 (3.82%) Security Specialist
9 5 (3.82%) Teradata DBA
Libraries, Frameworks & Software Standards
1 10 (7.63%) Web Services
2 6 (4.58%) .NET
3 5 (3.82%) Middleware
4 2 (1.53%) RabbitMQ
4 2 (1.53%) REST
4 2 (1.53%) SOAP
4 2 (1.53%) XML
5 1 (0.76%) Apache CXF
5 1 (0.76%) CSS
5 1 (0.76%) Django
5 1 (0.76%) HTML
5 1 (0.76%) Kafka
5 1 (0.76%) Memcached
Miscellaneous
1 16 (12.21%) Analytical Skills
2 14 (10.69%) Public Cloud
3 11 (8.40%) Management Information System
4 10 (7.63%) Data Centre
5 8 (6.11%) Driving Licence
6 7 (5.34%) CMDB
7 6 (4.58%) CESG
7 6 (4.58%) Client/Server
8 5 (3.82%) Data Protection Act
9 2 (1.53%) Fat Client
9 2 (1.53%) FMCG
9 2 (1.53%) Hybrid Cloud
9 2 (1.53%) Mainframe
9 2 (1.53%) Smart Meter
9 2 (1.53%) Thin Client
10 1 (0.76%) Clustering
10 1 (0.76%) Data Structures
10 1 (0.76%) e-Health
10 1 (0.76%) Tandem
10 1 (0.76%) Virtual Team
Operating Systems
1 13 (9.92%) Windows
2 7 (5.34%) Linux
2 7 (5.34%) Unix
3 6 (4.58%) Windows Server 2008
4 3 (2.29%) Windows Server
5 2 (1.53%) Red Hat Enterprise Linux
5 2 (1.53%) Windows 7
6 1 (0.76%) MVS
6 1 (0.76%) Oracle Linux
6 1 (0.76%) Ubuntu
6 1 (0.76%) Windows 10
6 1 (0.76%) Windows Server 2012
Processes & Methodologies
1 69 (52.67%) ITIL
2 32 (24.43%) Project Management
3 28 (21.37%) Service Delivery
4 25 (19.08%) ITSM
5 22 (16.79%) Incident Management
5 22 (16.79%) Problem Management
6 20 (15.27%) Continuous Improvement
7 17 (12.98%) Service Design
8 16 (12.21%) Agile Software Development
9 14 (10.69%) ITIL V3
10 13 (9.92%) PRINCE2
11 12 (9.16%) Mentoring
11 12 (9.16%) Root Cause Analysis
12 11 (8.40%) Business Intelligence
12 11 (8.40%) Matrix Organization
12 11 (8.40%) Stakeholder Management
12 11 (8.40%) Waterfall
13 10 (7.63%) Migration
13 10 (7.63%) Process Improvement
14 8 (6.11%) Product Management
Programming Languages
1 5 (3.82%) SQL
2 4 (3.05%) Java
3 3 (2.29%) Perl
3 3 (2.29%) Python
4 2 (1.53%) C
4 2 (1.53%) PHP
4 2 (1.53%) PowerShell
4 2 (1.53%) Shell Script
5 1 (0.76%) Bash Shell
5 1 (0.76%) COBOL
5 1 (0.76%) JavaScript
Qualifications
1 22 (16.79%) Security Cleared
2 19 (14.50%) Degree
3 10 (7.63%) ITIL Certification
3 10 (7.63%) SC Cleared
4 9 (6.87%) PMI Certification
4 9 (6.87%) PMP
5 6 (4.58%) Cisco Certification
6 5 (3.82%) (ISC)2 CCSP
6 5 (3.82%) CAPM
6 5 (3.82%) CCSP
6 5 (3.82%) CISM
6 5 (3.82%) CISSP
7 3 (2.29%) DV Cleared
8 2 (1.53%) BPSS Clearance
8 2 (1.53%) ITIL Foundation Certificate
8 2 (1.53%) PRINCE2 Certification
8 2 (1.53%) PRINCE2 Practitioner
9 1 (0.76%) CCNA
9 1 (0.76%) CCNP
9 1 (0.76%) JNCIA
Quality Assurance & Compliance
1 23 (17.56%) SLA
2 7 (5.34%) COBIT
2 7 (5.34%) ISO/IEC 27001
3 6 (4.58%) QA
4 5 (3.82%) ISO22301
5 3 (2.29%) PCI DSS
6 1 (0.76%) Data Quality
6 1 (0.76%) Disclosure Scotland
6 1 (0.76%) Sarbanes-Oxley
System Software
1 2 (1.53%) Active Directory
1 2 (1.53%) VMware Infrastructure
2 1 (0.76%) Corosync
2 1 (0.76%) Hyper-V
2 1 (0.76%) Microsoft App-V
2 1 (0.76%) vCloud
2 1 (0.76%) Veritas Cluster Server
2 1 (0.76%) Veritas Volume Manager
2 1 (0.76%) VMware ESX
2 1 (0.76%) XenApp
Systems Management
1 3 (2.29%) Oracle Identity Management
2 2 (1.53%) Ansible
2 2 (1.53%) NetBackup
2 2 (1.53%) Puppet
2 2 (1.53%) Tivoli
3 1 (0.76%) Cisco Prime
3 1 (0.76%) Failover Clustering
3 1 (0.76%) Netcool
3 1 (0.76%) Netcool/OMNIbus
3 1 (0.76%) Netcool/Webtop
3 1 (0.76%) Oracle Enterprise Manager
3 1 (0.76%) Pacemaker
3 1 (0.76%) Red Hat Spacewalk
3 1 (0.76%) Tivoli Monitoring
3 1 (0.76%) Tivoli Storage Manager
Vendors
1 16 (12.21%) ServiceNow
2 11 (8.40%) Huawei
3 9 (6.87%) Microsoft
4 8 (6.11%) HP
5 7 (5.34%) Cisco
5 7 (5.34%) Teradata
6 6 (4.58%) Oracle
7 5 (3.82%) MicroStrategy
8 4 (3.05%) CA
8 4 (3.05%) VMware
9 3 (2.29%) Ab Initio
9 3 (2.29%) EMC
9 3 (2.29%) Ericsson
9 3 (2.29%) Remedy
9 3 (2.29%) SAP
10 2 (1.53%) Avaya
10 2 (1.53%) Citrix
10 2 (1.53%) Juniper
10 2 (1.53%) NetApp
10 2 (1.53%) Red Hat
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