The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 105 84 91
Rank change year-on-year
-21 +7
Contract jobs requiring a Support Analyst 18 39 21
As % of all contract IT jobs located in Berkshire 0.69% 1.50% 0.97%
As % of the Job Titles category 0.77% 1.66% 1.06%
Number of daily rates quoted 9 10 10
Average daily rate
Keep up to 90%
of your Daily Rate
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£235 £171 £273
Average daily rate % change year-on-year
+37.22% -37.15%
90% offered a daily rate of more than £144 £134 £74
10% offered a daily rate of more than £505 £283 £385
UK excluding London average daily rate £200 £206 £213
% change year-on-year
-3.03% -2.94%
Number of hourly rates quoted 2 17 4
Average hourly rate £16.75 £16.00 £17.50
Average hourly rate % change year-on-year
+4.68% -8.57%
90% offered a hourly rate of more than £14.55 £15.00 £12.95
10% offered a hourly rate of more than £18.95 £27.20 £29.75
UK excluding London average hourly rate £16.00 £16.00 £13.50
% change year-on-year
- +18.51%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2352 2354 1990
As % of all contract IT jobs located in Berkshire 89.60% 90.36% 91.96%
Number of daily rates quoted 1199 1194 834
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £550 £500 £499
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 58 102 113
Average hourly rate £17.00 £18.00 £18.00
Average hourly rate % change year-on-year
-5.55% -
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £32.50 £27.50 £45.50
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Berkshire

Support Analyst
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Berkshire region.

Support Analyst Daily Rate Trend in Berkshire

Support Analyst
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Berkshire region over the 3 months to 26 January 2015.

Support Analyst Daily Rate Histogram in Berkshire

Support Analyst
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Berkshire region.

Support Analyst Hourly Rate Trend in Berkshire

Support Analyst
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +5 6 £380 +198.03% 6
Bracknell +2 4 £225 -27.41% 2
Newbury -1 2 £323 +95.45% 2
Slough -10 2 - - 1
Wokingham - - - -
Hungerford - - - -
Maidenhead - - - - 1
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 January 2015, IT contractor jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 30 (60.00%) Windows
2 14 (28.00%) Active Directory
2 14 (28.00%) Microsoft
3 12 (24.00%) Windows 7
4 11 (22.00%) Windows Server 2008
4 11 (22.00%) SC Cleared
4 11 (22.00%) Security Cleared
5 10 (20.00%) SQL
5 10 (20.00%) SQL Server
6 9 (18.00%) ITIL
6 9 (18.00%) DV Cleared
7 8 (16.00%) MCP
7 8 (16.00%) MS Office
7 8 (16.00%) MCSE
7 8 (16.00%) Microsoft Certification
8 7 (14.00%) DNS
8 7 (14.00%) Symantec
8 7 (14.00%) Windows Server 2012
9 6 (12.00%) Change Management
9 6 (12.00%) Finance
9 6 (12.00%) SAP
9 6 (12.00%) IIS
10 5 (10.00%) Java
10 5 (10.00%) IBM Notes
10 5 (10.00%) SLA
10 5 (10.00%) TCP/IP
10 5 (10.00%) Lotus
10 5 (10.00%) Windows Server 2003
11 4 (8.00%) Web Development
11 4 (8.00%) GlassFish

Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 26 January 2015, IT contractor jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (12.00%) IIS
2 5 (10.00%) IBM Notes
3 4 (8.00%) Lotus Domino
3 4 (8.00%) GlassFish
4 1 (2.00%) Lync
4 1 (2.00%) Exchange Server 2010
4 1 (2.00%) Exchange Server 2013
4 1 (2.00%) Apache
4 1 (2.00%) Tomcat
4 1 (2.00%) MS Exchange
4 1 (2.00%) Oracle Workflow
4 1 (2.00%) WebSphere
Applications
1 8 (16.00%) MS Office
2 4 (8.00%) MS Excel
3 3 (6.00%) MS Visio
4 2 (4.00%) MS PowerPoint
5 1 (2.00%) MS Project
Business Applications
1 2 (4.00%) SAP FI
1 2 (4.00%) SAP FI/CO
1 2 (4.00%) SAP CO
2 1 (2.00%) SAP Oil and Gas
Cloud Services
1 2 (4.00%) Office 365
Communications & Networking
1 7 (14.00%) DNS
2 5 (10.00%) TCP/IP
3 4 (8.00%) DHCP
4 3 (6.00%) LAN
4 3 (6.00%) VPN
4 3 (6.00%) DSL
4 3 (6.00%) Firewall
4 3 (6.00%) Wireless
5 2 (4.00%) ADSL
5 2 (4.00%) SSL
6 1 (2.00%) DMZ
6 1 (2.00%) Internet
6 1 (2.00%) VoIP
6 1 (2.00%) WAN
6 1 (2.00%) SSH
Database & Business Intelligence
1 10 (20.00%) SQL Server
2 2 (4.00%) SQL Server 2012
3 1 (2.00%) Oracle Database
3 1 (2.00%) DB2
3 1 (2.00%) Data Mining
3 1 (2.00%) QlikView
3 1 (2.00%) Hadoop
Development Applications
1 2 (4.00%) Visual Studio
General
1 6 (12.00%) Finance
2 2 (4.00%) Automotive
2 2 (4.00%) Manufacturing
2 2 (4.00%) Retail
2 2 (4.00%) Telecoms
3 1 (2.00%) Front Office
3 1 (2.00%) Electronics
3 1 (2.00%) Marketing
Libraries, Frameworks & Software Standards
1 4 (8.00%) Flash
2 2 (4.00%) LAMP
3 1 (2.00%) .NET
3 1 (2.00%) SAML
Miscellaneous
1 4 (8.00%) Management Information System
1 4 (8.00%) CLARiiON
2 2 (4.00%) VLE
2 2 (4.00%) iSeries
2 2 (4.00%) AS400
2 2 (4.00%) Analytical Skills
3 1 (2.00%) NHS
3 1 (2.00%) Blackberry
3 1 (2.00%) DTV
3 1 (2.00%) Visualisation
3 1 (2.00%) Computer Science
Operating Systems
1 30 (60.00%) Windows
2 12 (24.00%) Windows 7
3 11 (22.00%) Windows Server 2008
4 7 (14.00%) Windows Server 2012
5 5 (10.00%) Windows Server 2003
6 4 (8.00%) Windows XP
7 3 (6.00%) UNIX
8 2 (4.00%) Linux
9 1 (2.00%) HPUX
9 1 (2.00%) Windows 8
Processes & Methodologies
1 9 (18.00%) ITIL
2 6 (12.00%) Change Management
3 4 (8.00%) Business Intelligence
3 4 (8.00%) Configuration Management
3 4 (8.00%) Web Development
3 4 (8.00%) Service Management
4 3 (6.00%) ITIL V3
4 3 (6.00%) GAP Analysis
5 2 (4.00%) Load Balancing
5 2 (4.00%) Project Management
5 2 (4.00%) Time Management
5 2 (4.00%) Change Control
6 1 (2.00%) Root Cause Analysis
6 1 (2.00%) Waterfall
6 1 (2.00%) Portfolio Management
6 1 (2.00%) Continuous Improvement
6 1 (2.00%) RUP
6 1 (2.00%) Data Modelling
6 1 (2.00%) Digital Marketing
6 1 (2.00%) Investment Management
Programming Languages
1 10 (20.00%) SQL
2 5 (10.00%) Java
3 2 (4.00%) C
3 2 (4.00%) RPG/400
3 2 (4.00%) RPG IV
3 2 (4.00%) T-SQL
3 2 (4.00%) RPG
4 1 (2.00%) Python
4 1 (2.00%) Shell Script
4 1 (2.00%) MATLAB
4 1 (2.00%) AWK
4 1 (2.00%) Korn
4 1 (2.00%) PowerShell
4 1 (2.00%) Bash Shell
4 1 (2.00%) R
4 1 (2.00%) sed
4 1 (2.00%) C#
4 1 (2.00%) C++
4 1 (2.00%) Perl
Qualifications
1 11 (22.00%) SC Cleared
1 11 (22.00%) Security Cleared
2 9 (18.00%) DV Cleared
3 8 (16.00%) MCP
3 8 (16.00%) MCSE
3 8 (16.00%) Microsoft Certification
4 3 (6.00%) Degree
Quality Assurance & Compliance
1 5 (10.00%) SLA
System Software
1 14 (28.00%) Active Directory
2 4 (8.00%) vSphere
3 1 (2.00%) Tivoli Directory Server
Systems Management
1 4 (8.00%) NetBackup
2 2 (4.00%) SCCM
3 1 (2.00%) Tivoli
3 1 (2.00%) OpenView Configuration Management
Vendors
1 14 (28.00%) Microsoft
2 7 (14.00%) Symantec
3 6 (12.00%) SAP
4 5 (10.00%) Lotus
5 4 (8.00%) VMware
5 4 (8.00%) Adobe
5 4 (8.00%) HP
5 4 (8.00%) EMC
6 3 (6.00%) Oracle
7 2 (4.00%) Citrix
7 2 (4.00%) Blackboard
8 1 (2.00%) Mitel
8 1 (2.00%) LANDesk
8 1 (2.00%) Remedy
8 1 (2.00%) Ab Initio
8 1 (2.00%) Informatica
8 1 (2.00%) Business Objects
8 1 (2.00%) Cognos
8 1 (2.00%) IBM