The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 106 94 89
Rank change year-on-year
-12 -5
Contract jobs requiring a Support Analyst 14 35 47
As % of all contract IT jobs located in Berkshire 0.57% 1.38% 1.56%
As % of the Job Titles category 0.62% 1.51% 1.77%
Number of daily rates quoted 6 15 17
Average daily rate
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£240 £250 £270
Average daily rate % change year-on-year
-4.00% -7.40%
90% offered a daily rate of more than £123 £210 £125
10% offered a daily rate of more than £363 £315 £310
UK excluding London average daily rate £200 £230 £213
% change year-on-year
-13.04% +8.23%
Number of hourly rates quoted 3 4 12
Average hourly rate £17.07 £18.75 £14.25
Average hourly rate % change year-on-year
-8.96% +31.57%
UK excluding London average hourly rate £14.50 £14.50 £14.75
% change year-on-year
- -1.69%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2244 2317 2653
As % of all contract IT jobs located in Berkshire 91.15% 91.40% 88.14%
Number of daily rates quoted 1123 1018 983
Average daily rate £375 £375 £370
Average daily rate % change year-on-year
- +1.35%
90% offered a daily rate of more than £225 £200 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 69 89 84
Average hourly rate £17.07 £16.50 £20.00
Average hourly rate % change year-on-year
+3.45% -17.50%
90% offered a hourly rate of more than £10.50 £12.00 £12.50
10% offered a hourly rate of more than £40.00 £36.00 £37.50
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Berkshire

Support Analyst
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Berkshire region.

Support Analyst Daily Rate Trend in Berkshire

Support Analyst
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Berkshire region over the 3 months to 29 August 2014.

Support Analyst Daily Rate Histogram in Berkshire

Support Analyst
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Berkshire region.

Support Analyst Hourly Rate Trend in Berkshire

Support Analyst
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +7 4 £210 -30.00% 4
Maidenhead -2 2 £270 - 1
Bracknell +1 1 £100 -66.66% 1
Slough -11 1 £300 +20.00% 3
Newbury - 1 - -
Wokingham - 1 - - 1
Windsor - - - -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 August 2014, IT contractor jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 24 (53.33%) Windows
2 20 (44.44%) ITIL
3 16 (35.56%) Active Directory
4 14 (31.11%) SLA
4 14 (31.11%) Microsoft
5 12 (26.67%) Windows 7
6 11 (24.44%) Security Cleared
7 10 (22.22%) MS Office
8 9 (20.00%) Oracle
8 9 (20.00%) UNIX
8 9 (20.00%) ITSM
8 9 (20.00%) Finance
9 8 (17.78%) SQL
9 8 (17.78%) MS Excel
9 8 (17.78%) Remedy
9 8 (17.78%) SC Cleared
10 7 (15.56%) Remedy ITSM
10 7 (15.56%) Remedy AR System
10 7 (15.56%) BMC
10 7 (15.56%) SQL Server
10 7 (15.56%) Workflow
11 6 (13.33%) Degree
11 6 (13.33%) Telecoms
11 6 (13.33%) Windows XP
11 6 (13.33%) Shell Script
11 6 (13.33%) Kalman Filter
12 5 (11.11%) Windows Server 2012
12 5 (11.11%) Citrix
12 5 (11.11%) MS Visio
12 5 (11.11%) LAN

Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.44%) MS Exchange
1 2 (4.44%) Blackberry Enterprise Server
1 2 (4.44%) IBM Notes
2 1 (2.22%) Apache
2 1 (2.22%) SharePoint
2 1 (2.22%) WebLogic
2 1 (2.22%) IIS
2 1 (2.22%) Oracle Workflow
2 1 (2.22%) Exchange Server 2003
2 1 (2.22%) SharePoint Server
2 1 (2.22%) WorkSite
2 1 (2.22%) Lync
2 1 (2.22%) Exchange Server 2010
2 1 (2.22%) Exchange Server 2013
Applications
1 10 (22.22%) MS Office
2 8 (17.78%) MS Excel
3 5 (11.11%) MS Visio
3 5 (11.11%) MS PowerPoint
4 3 (6.67%) MS Project
Business Applications
1 7 (15.56%) Remedy ITSM
1 7 (15.56%) Remedy AR System
2 1 (2.22%) Sage 200
2 1 (2.22%) Dynamics CRM
Communications & Networking
1 5 (11.11%) LAN
2 2 (4.44%) WAN
2 2 (4.44%) VPN
2 2 (4.44%) Firewall
2 2 (4.44%) Wi-Fi
3 1 (2.22%) Wireless
3 1 (2.22%) DNS
3 1 (2.22%) SSL
3 1 (2.22%) DMZ
3 1 (2.22%) HTTP
3 1 (2.22%) TCP/IP
Database & Business Intelligence
1 7 (15.56%) SQL Server
2 3 (6.67%) Firebird
3 2 (4.44%) Oracle Database
4 1 (2.22%) QlikView
4 1 (2.22%) Crystal Reports
General
1 9 (20.00%) Finance
2 6 (13.33%) Telecoms
3 3 (6.67%) Legal
4 2 (4.44%) Publishing
4 2 (4.44%) Law
5 1 (2.22%) Pharmaceutical
5 1 (2.22%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.22%) .NET
1 1 (2.22%) LAMP
Miscellaneous
1 4 (8.89%) Blackberry
2 3 (6.67%) Computer Science
3 2 (4.44%) Fat Client
3 2 (4.44%) Client/Server
3 2 (4.44%) Thin Client
4 1 (2.22%) Mainframe
4 1 (2.22%) Handset
4 1 (2.22%) Data Integration
4 1 (2.22%) iPhone
4 1 (2.22%) iPad
Operating Systems
1 24 (53.33%) Windows
2 12 (26.67%) Windows 7
3 9 (20.00%) UNIX
4 6 (13.33%) Windows XP
5 5 (11.11%) Windows Server 2012
6 4 (8.89%) Windows Server 2008
7 2 (4.44%) Windows Server 2003
7 2 (4.44%) Linux
7 2 (4.44%) HPUX
8 1 (2.22%) Solaris
8 1 (2.22%) Windows 8
Processes & Methodologies
1 20 (44.44%) ITIL
2 9 (20.00%) ITSM
3 7 (15.56%) Workflow
4 6 (13.33%) Kalman Filter
5 5 (11.11%) Service Management
6 4 (8.89%) Service Delivery
7 3 (6.67%) Configuration Management
7 3 (6.67%) Project Management
7 3 (6.67%) Wealth Management
8 2 (4.44%) CRM
8 2 (4.44%) Mobile Device Management
8 2 (4.44%) Change Management
8 2 (4.44%) Data Security
8 2 (4.44%) Project Planning
9 1 (2.22%) Load Balancing
9 1 (2.22%) Risk Management
9 1 (2.22%) Stakeholder Management
9 1 (2.22%) Programme Management
9 1 (2.22%) Data Management
9 1 (2.22%) Data Analysis
Programming Languages
1 8 (17.78%) SQL
2 6 (13.33%) Shell Script
3 2 (4.44%) PowerShell
4 1 (2.22%) T-SQL
Qualifications
1 11 (24.44%) Security Cleared
2 8 (17.78%) SC Cleared
3 6 (13.33%) Degree
4 3 (6.67%) DV Cleared
4 3 (6.67%) MCP
4 3 (6.67%) MCSE
4 3 (6.67%) Microsoft Certification
5 1 (2.22%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (31.11%) SLA
2 1 (2.22%) Sarbanes-Oxley
2 1 (2.22%) QA
System Software
1 16 (35.56%) Active Directory
Systems Management
1 1 (2.22%) NetBackup
1 1 (2.22%) SCCM
Vendors
1 14 (31.11%) Microsoft
2 9 (20.00%) Oracle
3 8 (17.78%) Remedy
4 7 (15.56%) BMC
5 5 (11.11%) Citrix
6 4 (8.89%) HP
7 3 (6.67%) Bloomberg
7 3 (6.67%) Symantec
7 3 (6.67%) VMware
8 2 (4.44%) MobileIron
8 2 (4.44%) Lotus
8 2 (4.44%) SAP
9 1 (2.22%) Unisys
9 1 (2.22%) Cisco
9 1 (2.22%) IBM
9 1 (2.22%) Business Objects
9 1 (2.22%) Sage
9 1 (2.22%) Salesforce.com
9 1 (2.22%) Avaya
9 1 (2.22%) CA
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Rate: From £250 to £280 per day
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