The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 88 97 85
Rank change year-on-year
+9 -12
Contract jobs requiring a Support Analyst 29 25 40
As % of all contract IT jobs located in Berkshire 1.13% 0.99% 1.65%
As % of the Job Titles category 1.27% 1.11% 1.81%
Number of daily rates quoted 19 9 23
Average daily rate
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of your Daily Rate
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£450 £270 £250
Average daily rate % change year-on-year
+66.66% +8.00%
UK excluding London average daily rate £240 £205 £225
% change year-on-year
+17.07% -8.88%
Number of hourly rates quoted 2 5 3
Average hourly rate £12.25 £17.07 £25.50
Average hourly rate % change year-on-year
-28.23% -33.05%
90% offered a hourly rate of more than £11.65 £16.70 £16.70
10% offered a hourly rate of more than £12.85 £17.84 £29.10
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2285 2256 2207
As % of all contract IT jobs located in Berkshire 88.91% 89.70% 90.97%
Number of daily rates quoted 1241 1076 949
Average daily rate £380 £365 £373
Average daily rate % change year-on-year
+4.10% -2.01%
90% offered a daily rate of more than £220 £225 £190
10% offered a daily rate of more than £515 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 104 59 84
Average hourly rate £20.00 £17.07 £18.00
Average hourly rate % change year-on-year
+17.16% -5.16%
90% offered a hourly rate of more than £11.00 £10.50 £10.88
10% offered a hourly rate of more than £39.00 £22.00 £35.00
UK excluding London average hourly rate £16.50 £16.50 £17.23
% change year-on-year
- -4.20%

Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Berkshire

Support Analyst
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Berkshire region.

Support Analyst Daily Rate Trend in Berkshire

Support Analyst
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Berkshire region over the 3 months to 28 July 2015.

Support Analyst Daily Rate Histogram in Berkshire

Support Analyst
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Berkshire region.

Support Analyst Hourly Rate Trend in Berkshire

Support Analyst
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -5 5 £400 +14.28% 4
Bracknell -7 3 - -
Slough +1 1 £250 -
Newbury -2 1 - - 1
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 July 2015, IT contractor jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 20 (32.79%) Windows
2 17 (27.87%) Active Directory
3 14 (22.95%) Finance
4 13 (21.31%) MS Office
4 13 (21.31%) Windows 7
5 11 (18.03%) AAT
5 11 (18.03%) ERP
5 11 (18.03%) CIPFA
5 11 (18.03%) CIMA
5 11 (18.03%) CCAB
6 10 (16.39%) Microsoft
7 9 (14.75%) Telecoms
8 8 (13.11%) MS Excel
9 7 (11.48%) Retail
9 7 (11.48%) MS PowerPoint
9 7 (11.48%) SCCM
10 6 (9.84%) Project Management
10 6 (9.84%) Windows XP
10 6 (9.84%) Linux
11 5 (8.20%) ITIL
11 5 (8.20%) SAP
11 5 (8.20%) Java
12 4 (6.56%) Ab Initio
12 4 (6.56%) Migration
12 4 (6.56%) Data Management
12 4 (6.56%) Vitria
12 4 (6.56%) BusinessWare
12 4 (6.56%) webMethods
12 4 (6.56%) Hyperion
12 4 (6.56%) AIX

Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 July 2015, IT contractor jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.28%) Lync
2 1 (1.64%) SharePoint
2 1 (1.64%) SAS
2 1 (1.64%) SharePoint 2010
Applications
1 13 (21.31%) MS Office
2 8 (13.11%) MS Excel
3 7 (11.48%) MS PowerPoint
4 2 (3.28%) MS Project
Business Applications
1 4 (6.56%) BusinessWare
2 2 (3.28%) CODA-Financials
2 2 (3.28%) SAP HCM
3 1 (1.64%) Hyperion Planning
3 1 (1.64%) SAP BPC
3 1 (1.64%) Oracle Retail
3 1 (1.64%) Cognos TM1
3 1 (1.64%) SAP MM
Cloud Services
1 4 (6.56%) Office 365
1 4 (6.56%) SuccessFactors
2 1 (1.64%) Cloud Computing
2 1 (1.64%) Google Apps
Communications & Networking
1 4 (6.56%) DHCP
1 4 (6.56%) DNS
2 3 (4.92%) TCP/IP
3 2 (3.28%) VoIP
3 2 (3.28%) MPLS
3 2 (3.28%) Wi-Fi
4 1 (1.64%) Cisco ICM
4 1 (1.64%) WAN
4 1 (1.64%) VPN
4 1 (1.64%) LAN
Database & Business Intelligence
1 1 (1.64%) SQL Server
1 1 (1.64%) OLAP
1 1 (1.64%) Data Warehouse
1 1 (1.64%) Oracle OLAP
1 1 (1.64%) SAS Data Integration Studio
General
1 14 (22.95%) Finance
2 9 (14.75%) Telecoms
3 7 (11.48%) Retail
4 2 (3.28%) French Language
4 2 (3.28%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (3.28%) XML
Miscellaneous
1 2 (3.28%) Management Information System
1 2 (3.28%) Learning Management System
1 2 (3.28%) Analytical Skills
2 1 (1.64%) Performance Metrics
2 1 (1.64%) Mathematics
2 1 (1.64%) EPoS
2 1 (1.64%) Blackberry
Operating Systems
1 20 (32.79%) Windows
2 13 (21.31%) Windows 7
3 6 (9.84%) Linux
3 6 (9.84%) Windows XP
4 4 (6.56%) AIX
5 2 (3.28%) Apple iOS
5 2 (3.28%) Mac OS X
5 2 (3.28%) Windows CE
5 2 (3.28%) UNIX
5 2 (3.28%) Windows Phone
6 1 (1.64%) Windows 8
Processes & Methodologies
1 11 (18.03%) ERP
2 6 (9.84%) Project Management
3 5 (8.20%) ITIL
4 4 (6.56%) ETL
4 4 (6.56%) Migration
4 4 (6.56%) Data Management
4 4 (6.56%) Data Mapping
5 3 (4.92%) Data Analysis
6 2 (3.28%) Information Management
6 2 (3.28%) Stakeholder Management
6 2 (3.28%) Business Intelligence
6 2 (3.28%) User Acceptance Testing
6 2 (3.28%) Root Cause Analysis
6 2 (3.28%) Analytics
6 2 (3.28%) Service Desk Management
6 2 (3.28%) Validation
7 1 (1.64%) IT Asset Management
7 1 (1.64%) Mobile Device Management
7 1 (1.64%) System Testing
7 1 (1.64%) Performance Management
Programming Languages
1 5 (8.20%) Java
2 3 (4.92%) SQL
3 2 (3.28%) C
3 2 (3.28%) R
4 1 (1.64%) T-SQL
4 1 (1.64%) Shell Script
4 1 (1.64%) PowerShell
Qualifications
1 11 (18.03%) CIPFA
1 11 (18.03%) CIMA
1 11 (18.03%) CCAB
1 11 (18.03%) AAT
2 2 (3.28%) SC Cleared
2 2 (3.28%) Security Cleared
2 2 (3.28%) CCNA
2 2 (3.28%) Cisco Certification
2 2 (3.28%) Microsoft Certification
3 1 (1.64%) A+ Certification
3 1 (1.64%) ITIL Certification
3 1 (1.64%) MCP
3 1 (1.64%) MCSE
Quality Assurance & Compliance
1 1 (1.64%) 21 CFR Part 11
1 1 (1.64%) SLA
1 1 (1.64%) Sarbanes-Oxley
System Software
1 17 (27.87%) Active Directory
Systems Management
1 7 (11.48%) SCCM
2 2 (3.28%) SCOM
Vendors
1 10 (16.39%) Microsoft
2 5 (8.20%) SAP
3 4 (6.56%) Hyperion
3 4 (6.56%) Vitria
3 4 (6.56%) webMethods
3 4 (6.56%) Ab Initio
4 3 (4.92%) Remedy
4 3 (4.92%) Cisco
5 2 (3.28%) Oracle
5 2 (3.28%) HP
5 2 (3.28%) MicroStrategy
5 2 (3.28%) CODA
5 2 (3.28%) Sage
5 2 (3.28%) ProCurve
5 2 (3.28%) Aerohive Networks
5 2 (3.28%) Meru Networks
6 1 (1.64%) MobileIron
6 1 (1.64%) ServiceNow
6 1 (1.64%) Google
6 1 (1.64%) Citrix
Berkshire
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