The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 60 21 57
Rank change year-on-year
-39 +36
Contract jobs requiring a Support Engineer 72 182 95
As % of all contract IT jobs located in Berkshire 2.99% 7.09% 3.02%
As % of the Job Titles category 3.29% 7.74% 3.42%
Number of daily rates quoted 33 60 21
Average daily rate
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£300 £375 £375
Average daily rate % change year-on-year
-20.00% -
90% offered a daily rate of more than £192 £156 £250
10% offered a daily rate of more than £425 £425 £400
UK excluding London average daily rate £215 £225 £248
% change year-on-year
-4.35% -9.09%
Number of hourly rates quoted 15 9 4
Average hourly rate £12.00 £16.50 £18.50
Average hourly rate % change year-on-year
-27.27% -10.81%
90% offered a hourly rate of more than £10.50 £11.50 £13.85
10% offered a hourly rate of more than £19.60 £16.70 £20.00
UK excluding London average hourly rate £15.00 £13.87 £15.00
% change year-on-year
+8.14% -7.53%
Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2190 2350 2778
As % of all contract IT jobs located in Berkshire 90.95% 91.58% 88.42%
Number of daily rates quoted 1109 1055 1005
Average daily rate £375 £365 £375
Average daily rate % change year-on-year
+2.73% -2.66%
90% offered a daily rate of more than £225 £213 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 79 84 83
Average hourly rate £17.07 £16.50 £20.00
Average hourly rate % change year-on-year
+3.45% -17.50%
90% offered a hourly rate of more than £10.50 £11.50 £12.00
10% offered a hourly rate of more than £40.65 £37.05 £37.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Berkshire

Support Engineer
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Berkshire region.

Support Engineer Daily Rate Trend in Berkshire

Support Engineer
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Berkshire region over the 3 months to 17 September 2014.

Support Engineer Daily Rate Histogram in Berkshire

Support Engineer
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Berkshire region.

Support Engineer Hourly Rate Trend in Berkshire

Support Engineer
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the Berkshire region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -17 48 £300 -27.27% 13
Slough -3 9 £338 +37.05% 3
Bracknell -13 5 £235 +46.18% 5
Maidenhead 0 1 £325 - 2
Newbury - - - - 2
Ascot - - - -
Windsor - - - -
Wokingham - - - -
Support Engineer
South East

Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 17 September 2014, IT contractor jobs across the Berkshire region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 83 (56.46%) Windows
2 47 (31.97%) Microsoft
3 45 (30.61%) Active Directory
4 35 (23.81%) Windows Server 2008
5 32 (21.77%) Windows 7
6 26 (17.69%) MS Exchange
7 23 (15.65%) Linux
7 23 (15.65%) ITIL
7 23 (15.65%) Windows Server 2003
8 22 (14.97%) Citrix
8 22 (14.97%) Microsoft Certification
9 21 (14.29%) DNS
10 20 (13.61%) Cisco
10 20 (13.61%) Degree
11 16 (10.88%) MCSE
11 16 (10.88%) MS Excel
11 16 (10.88%) IIS
11 16 (10.88%) Firewall
12 15 (10.20%) SQL
12 15 (10.20%) HP
12 15 (10.20%) Internet
12 15 (10.20%) Exchange Server 2010
13 14 (9.52%) Windows 8
13 14 (9.52%) TCP/IP
13 14 (9.52%) VMware
14 13 (8.84%) WMI
14 13 (8.84%) MS Office
14 13 (8.84%) SQL Server
15 12 (8.16%) UNIX
15 12 (8.16%) Security Cleared

Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Berkshire region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (17.69%) MS Exchange
2 16 (10.88%) IIS
3 15 (10.20%) Exchange Server 2010
4 8 (5.44%) Exchange Server 2003
5 7 (4.76%) Lync
5 7 (4.76%) Exchange Server 2013
6 6 (4.08%) IBM Notes
7 3 (2.04%) Exchange Server 2007
8 2 (1.36%) BizTalk Server
8 2 (1.36%) SharePoint
9 1 (0.68%) GroupWise
9 1 (0.68%) Blackberry Enterprise Server
Applications
1 16 (10.88%) MS Excel
2 13 (8.84%) MS Office
3 1 (0.68%) Maya
Cloud Services
1 2 (1.36%) Microsoft Azure
1 2 (1.36%) Office 365
2 1 (0.68%) Amazon AWS
Communications & Networking
1 21 (14.29%) DNS
2 16 (10.88%) Firewall
3 15 (10.20%) Internet
4 14 (9.52%) TCP/IP
5 11 (7.48%) DHCP
5 11 (7.48%) SAN
6 9 (6.12%) WAN
7 8 (5.44%) LAN
8 5 (3.40%) Radio Access Network
9 4 (2.72%) 3G
9 4 (2.72%) SS7
9 4 (2.72%) Ethernet
9 4 (2.72%) VPN
9 4 (2.72%) HTTPS
9 4 (2.72%) SSL
9 4 (2.72%) DMZ
10 3 (2.04%) GGSN
10 3 (2.04%) SGSN
10 3 (2.04%) 2G
10 3 (2.04%) SMS
Database & Business Intelligence
1 13 (8.84%) SQL Server
2 5 (3.40%) SQL Server 2012
3 3 (2.04%) SQL Server 2008
4 2 (1.36%) SQL Server 2005
5 1 (0.68%) SQL Server Reporting Services
5 1 (0.68%) Amazon RDS
Development Applications
1 3 (2.04%) Visual Studio
2 2 (1.36%) VSS/SourceSafe
3 1 (0.68%) Fiddler
3 1 (0.68%) JIRA
3 1 (0.68%) Team Foundation Server
General
1 10 (6.80%) Telecoms
2 7 (4.76%) Back Office
3 3 (2.04%) Legal
3 3 (2.04%) Retail
4 2 (1.36%) Banking
4 2 (1.36%) Billing
4 2 (1.36%) Finance
5 1 (0.68%) Front Office
5 1 (0.68%) Publishing
Libraries, Frameworks & Software Standards
1 9 (6.12%) .NET
2 5 (3.40%) ASP.NET
3 4 (2.72%) CSS
3 4 (2.72%) HTML
4 3 (2.04%) XML
4 3 (2.04%) DCOM
5 2 (1.36%) ADO.NET
5 2 (1.36%) SOAP
5 2 (1.36%) .NET Framework
5 2 (1.36%) WCF
6 1 (0.68%) LINQ
6 1 (0.68%) Silverlight
6 1 (0.68%) Application Packaging
6 1 (0.68%) Ajax
6 1 (0.68%) LAMP
6 1 (0.68%) XML Schema
6 1 (0.68%) ADO
6 1 (0.68%) Web Services
6 1 (0.68%) XSD
6 1 (0.68%) ODBC
Miscellaneous
1 6 (4.08%) Computer Science
2 5 (3.40%) Clustering
2 5 (3.40%) Blackberry
3 4 (2.72%) iPad
3 4 (2.72%) Analytical Skills
4 3 (2.04%) PKI
4 3 (2.04%) Management Information System
4 3 (2.04%) iPhone
5 2 (1.36%) Mobile App
5 2 (1.36%) Thin Client
5 2 (1.36%) Replication
5 2 (1.36%) Blog
5 2 (1.36%) Fat Client
6 1 (0.68%) Video Conferencing
6 1 (0.68%) Handset
6 1 (0.68%) Client/Server
6 1 (0.68%) EPoS
6 1 (0.68%) Chip and PIN
6 1 (0.68%) Digital Media
Operating Systems
1 83 (56.46%) Windows
2 35 (23.81%) Windows Server 2008
3 32 (21.77%) Windows 7
4 23 (15.65%) Linux
4 23 (15.65%) Windows Server 2003
5 14 (9.52%) Windows 8
6 12 (8.16%) UNIX
7 9 (6.12%) Windows XP
7 9 (6.12%) Windows Server 2012
8 8 (5.44%) Red Hat Enterprise Linux
9 4 (2.72%) Android
10 3 (2.04%) Solaris
11 2 (1.36%) Windows 2000 Server
12 1 (0.68%) Windows Vista
12 1 (0.68%) AIX
12 1 (0.68%) Mac OS X
Processes & Methodologies
1 23 (15.65%) ITIL
2 12 (8.16%) Service Management
3 6 (4.08%) Software Deployment
3 6 (4.08%) Asset Management
3 6 (4.08%) Incident Management
3 6 (4.08%) Problem Management
3 6 (4.08%) Release Management
4 5 (3.40%) Time Management
4 5 (3.40%) Web Development
4 5 (3.40%) Customer Engagement
5 4 (2.72%) Portfolio Management
5 4 (2.72%) Performance Analysis
5 4 (2.72%) Change Management
5 4 (2.72%) Disaster Recovery
5 4 (2.72%) User Acceptance Testing
6 3 (2.04%) Data Protection
6 3 (2.04%) Load Balancing
6 3 (2.04%) BCP
6 3 (2.04%) Configuration Management
6 3 (2.04%) Performance Monitoring
Programming Languages
1 15 (10.20%) SQL
2 9 (6.12%) PowerShell
3 6 (4.08%) T-SQL
4 5 (3.40%) VBScript
4 5 (3.40%) C
4 5 (3.40%) JavaScript
5 4 (2.72%) Perl
5 4 (2.72%) C#
6 3 (2.04%) Java
6 3 (2.04%) C++
6 3 (2.04%) VB
7 2 (1.36%) Bourne shell
7 2 (1.36%) VB.NET
7 2 (1.36%) Korn
8 1 (0.68%) Ruby
8 1 (0.68%) Python
8 1 (0.68%) PHP
Qualifications
1 22 (14.97%) Microsoft Certification
2 20 (13.61%) Degree
3 16 (10.88%) MCSE
4 12 (8.16%) Security Cleared
5 9 (6.12%) DV Cleared
6 8 (5.44%) Cisco Certification
6 8 (5.44%) MCTS
7 6 (4.08%) CCNA
7 6 (4.08%) MCITP
8 5 (3.40%) SC Cleared
8 5 (3.40%) CCNP
9 4 (2.72%) CCA
9 4 (2.72%) Citrix Certification
9 4 (2.72%) HNC
9 4 (2.72%) MCSA
10 3 (2.04%) JNCIA
11 2 (1.36%) MCP
11 2 (1.36%) MCSD
11 2 (1.36%) MCPD
12 1 (0.68%) MCDST
Quality Assurance & Compliance
1 9 (6.12%) SLA
2 1 (0.68%) PCI DSS
System Software
1 45 (30.61%) Active Directory
2 12 (8.16%) Hyper-V
3 9 (6.12%) Terminal Services
4 8 (5.44%) XenApp
5 6 (4.08%) NFS
5 6 (4.08%) VMware Infrastructure
6 2 (1.36%) VMware ESX
7 1 (0.68%) Oracle RAC
7 1 (0.68%) NLBS
7 1 (0.68%) Samba
7 1 (0.68%) Microsoft App-V
7 1 (0.68%) NDS
7 1 (0.68%) VMware ESXi
7 1 (0.68%) UAG
7 1 (0.68%) XenServer
Systems Management
1 13 (8.84%) WMI
2 10 (6.80%) SCCM
3 5 (3.40%) SCOM
4 4 (2.72%) WSUS
5 3 (2.04%) NetBackup
6 2 (1.36%) OpenView Configuration Management
6 2 (1.36%) Nagios
6 2 (1.36%) Backup Exec
6 2 (1.36%) EMC NetWorker
7 1 (0.68%) nmon
Vendors
1 47 (31.97%) Microsoft
2 22 (14.97%) Citrix
3 20 (13.61%) Cisco
4 15 (10.20%) HP
5 14 (9.52%) VMware
6 9 (6.12%) Red Hat
7 7 (4.76%) Juniper
8 6 (4.08%) Nokia Solutions and Networks
8 6 (4.08%) Lotus
9 4 (2.72%) EMC
10 3 (2.04%) Huawei
10 3 (2.04%) Altiris
10 3 (2.04%) Dell
10 3 (2.04%) Veritas
10 3 (2.04%) F5
11 2 (1.36%) Isilon
11 2 (1.36%) McAfee
11 2 (1.36%) Symantec
11 2 (1.36%) Ericsson
11 2 (1.36%) Apple
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