The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Support Engineer
Rank 55 21 58
Rank change year-on-year
-34 +37
Contract jobs requiring a Support Engineer 79 186 80
As % of all contract IT jobs located in Berkshire 3.04% 7.37% 2.94%
As % of the Job Titles category 3.42% 8.01% 3.21%
Number of daily rates quoted 40 101 22
Average daily rate
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of your Daily Rate
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£300 £425 £313
Average daily rate % change year-on-year
-29.41% +36.00%
90% offered a daily rate of more than £140 £200 £166
10% offered a daily rate of more than £420 £425 £400
UK excluding London average daily rate £225 £235 £218
% change year-on-year
-4.25% +8.04%
Number of hourly rates quoted 13 18 15
Average hourly rate £12.00 £14.25 £17.00
Average hourly rate % change year-on-year
-15.78% -16.17%
90% offered a hourly rate of more than £10.50 £11.50 £14.53
10% offered a hourly rate of more than £18.00 £17.65 £24.90
UK excluding London average hourly rate £14.00 £13.87 £15.00
% change year-on-year
+0.93% -7.53%
Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2311 2322 2490
As % of all contract IT jobs located in Berkshire 88.92% 92.03% 91.38%
Number of daily rates quoted 1215 1161 978
Average daily rate £388 £375 £351
Average daily rate % change year-on-year
+3.33% +6.76%
90% offered a daily rate of more than £220 £220 £225
10% offered a daily rate of more than £550 £500 £475
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 65 86 117
Average hourly rate £17.07 £16.00 £17.50
Average hourly rate % change year-on-year
+6.68% -8.57%
90% offered a hourly rate of more than £10.50 £11.50 £11.00
10% offered a hourly rate of more than £27.50 £37.10 £38.00
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Berkshire

Support Engineer
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Berkshire region.

Support Engineer Daily Rate Trend in Berkshire

Support Engineer
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Berkshire region over the 3 months to 21 November 2014.

Support Engineer Daily Rate Histogram in Berkshire

Support Engineer
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Berkshire region.

Support Engineer Hourly Rate Trend in Berkshire

Support Engineer
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the Berkshire region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -21 40 £278 -34.70% 26
Slough -3 11 £300 -7.69% 1
Bracknell -6 10 £300 +122.22% 3
Newbury - 2 - - 3
Ascot - - - -
Maidenhead - - - - 3
Thatcham - - - -
Windsor - - - -
Wokingham - - - - 3
Support Engineer
South East

Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 21 November 2014, IT contractor jobs across the Berkshire region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 88 (57.52%) Windows
2 53 (34.64%) Microsoft
3 52 (33.99%) Active Directory
4 34 (22.22%) Microsoft Certification
5 33 (21.57%) ITIL
5 33 (21.57%) MS Exchange
5 33 (21.57%) Windows Server 2008
5 33 (21.57%) Windows 7
6 31 (20.26%) Linux
7 28 (18.30%) Windows Server 2003
8 26 (16.99%) DNS
9 24 (15.69%) MCSE
10 22 (14.38%) Security Cleared
11 21 (13.73%) VMware
11 21 (13.73%) HP
12 19 (12.42%) Degree
12 19 (12.42%) SQL
12 19 (12.42%) IIS
12 19 (12.42%) Windows Server 2012
13 18 (11.76%) Exchange Server 2010
13 18 (11.76%) Windows XP
13 18 (11.76%) Citrix
14 17 (11.11%) MS Excel
14 17 (11.11%) DV Cleared
15 16 (10.46%) Cisco
16 15 (9.80%) TCP/IP
16 15 (9.80%) UNIX
17 14 (9.15%) Internet
17 14 (9.15%) Firewall
18 13 (8.50%) Incident Management

Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 21 November 2014, IT contractor jobs across the Berkshire region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (21.57%) MS Exchange
2 19 (12.42%) IIS
3 18 (11.76%) Exchange Server 2010
4 10 (6.54%) Exchange Server 2013
4 10 (6.54%) Exchange Server 2003
5 7 (4.58%) SharePoint
6 6 (3.92%) Lync
7 5 (3.27%) Blackberry Enterprise Server
8 3 (1.96%) Live Communications Server
8 3 (1.96%) IBM Notes
9 2 (1.31%) BizTalk Server
9 2 (1.31%) Exchange Server 2007
10 1 (0.65%) GlassFish
10 1 (0.65%) GroupWise
10 1 (0.65%) Lotus Domino
10 1 (0.65%) Apache
Applications
1 17 (11.11%) MS Excel
2 13 (8.50%) MS Office
3 4 (2.61%) MS Visio
4 1 (0.65%) MS PowerPoint
Cloud Services
1 3 (1.96%) Microsoft Azure
1 3 (1.96%) Office 365
Communications & Networking
1 26 (16.99%) DNS
2 15 (9.80%) TCP/IP
3 14 (9.15%) Internet
3 14 (9.15%) Firewall
4 13 (8.50%) DHCP
5 12 (7.84%) SAN
6 10 (6.54%) WAN
6 10 (6.54%) LAN
7 6 (3.92%) SSL
8 5 (3.27%) Wireless
8 5 (3.27%) Ethernet
9 4 (2.61%) FTP
9 4 (2.61%) HTTP
9 4 (2.61%) VPN
9 4 (2.61%) Wi-Fi
9 4 (2.61%) 3G
9 4 (2.61%) DMZ
9 4 (2.61%) HTTPS
10 3 (1.96%) VoIP
10 3 (1.96%) 4G
Database & Business Intelligence
1 10 (6.54%) SQL Server
2 2 (1.31%) SQL Server 2008
3 1 (0.65%) SQL Server 2012
3 1 (0.65%) MySQL
Development Applications
1 2 (1.31%) Visual Studio
1 2 (1.31%) Fiddler
1 2 (1.31%) Team Foundation Server
2 1 (0.65%) JIRA
General
1 7 (4.58%) Telecoms
2 5 (3.27%) Back Office
3 3 (1.96%) Retail
4 2 (1.31%) Banking
4 2 (1.31%) Finance
4 2 (1.31%) Legal
5 1 (0.65%) Games
5 1 (0.65%) Front Office
Libraries, Frameworks & Software Standards
1 10 (6.54%) .NET
2 6 (3.92%) ASP.NET
3 4 (2.61%) CSS
3 4 (2.61%) HTML
4 3 (1.96%) DCOM
5 2 (1.31%) ADO.NET
5 2 (1.31%) SOAP
5 2 (1.31%) LAMP
5 2 (1.31%) Ajax
5 2 (1.31%) .NET Framework
5 2 (1.31%) WCF
5 2 (1.31%) Silverlight
5 2 (1.31%) LINQ
5 2 (1.31%) REST
5 2 (1.31%) Windows Identity Foundation
5 2 (1.31%) FastCGI
6 1 (0.65%) Application Packaging
6 1 (0.65%) Web Services
6 1 (0.65%) Flash
Miscellaneous
1 9 (5.88%) Blackberry
2 8 (5.23%) Clustering
3 5 (3.27%) Computer Science
4 3 (1.96%) iPad
4 3 (1.96%) PKI
4 3 (1.96%) Management Information System
5 2 (1.31%) Client/Server
5 2 (1.31%) Replication
5 2 (1.31%) Mobile App
5 2 (1.31%) Enterprise Software
5 2 (1.31%) Analytical Skills
5 2 (1.31%) Blog
5 2 (1.31%) Fat Client
5 2 (1.31%) Thin Client
6 1 (0.65%) Video Conferencing
6 1 (0.65%) CLARiiON
6 1 (0.65%) EPoS
6 1 (0.65%) Chip and PIN
6 1 (0.65%) Handset
Operating Systems
1 88 (57.52%) Windows
2 33 (21.57%) Windows Server 2008
2 33 (21.57%) Windows 7
3 31 (20.26%) Linux
4 28 (18.30%) Windows Server 2003
5 19 (12.42%) Windows Server 2012
6 18 (11.76%) Windows XP
7 15 (9.80%) UNIX
8 10 (6.54%) Red Hat Enterprise Linux
9 7 (4.58%) Windows 8
10 3 (1.96%) Android
10 3 (1.96%) Debian
11 2 (1.31%) Solaris
12 1 (0.65%) AIX
12 1 (0.65%) VMS
12 1 (0.65%) Mac OS X
12 1 (0.65%) Ubuntu
12 1 (0.65%) CentOS
Processes & Methodologies
1 33 (21.57%) ITIL
2 13 (8.50%) Incident Management
3 12 (7.84%) Service Management
4 10 (6.54%) Time Management
5 9 (5.88%) Customer Engagement
5 9 (5.88%) Configuration Management
6 7 (4.58%) Web Development
7 6 (3.92%) Release Management
8 5 (3.27%) Change Management
8 5 (3.27%) Problem Management
8 5 (3.27%) Software Deployment
9 4 (2.61%) Performance Analysis
9 4 (2.61%) Network Management
9 4 (2.61%) High Availability
9 4 (2.61%) Portfolio Management
9 4 (2.61%) Disaster Recovery
9 4 (2.61%) User Acceptance Testing
10 3 (1.96%) Asset Management
10 3 (1.96%) Data Protection
11 2 (1.31%) Performance Management
Programming Languages
1 19 (12.42%) SQL
2 10 (6.54%) PowerShell
3 6 (3.92%) JavaScript
3 6 (3.92%) T-SQL
4 5 (3.27%) C#
4 5 (3.27%) Java
5 4 (2.61%) Perl
6 3 (1.96%) PHP
6 3 (1.96%) C
6 3 (1.96%) C++
6 3 (1.96%) VBScript
7 2 (1.31%) VB
7 2 (1.31%) VB.NET
7 2 (1.31%) Python
7 2 (1.31%) Ruby
7 2 (1.31%) Korn
7 2 (1.31%) Bourne shell
8 1 (0.65%) Shell Script
Qualifications
1 34 (22.22%) Microsoft Certification
2 24 (15.69%) MCSE
3 22 (14.38%) Security Cleared
4 19 (12.42%) Degree
5 17 (11.11%) DV Cleared
6 13 (8.50%) SC Cleared
7 9 (5.88%) MCTS
7 9 (5.88%) Cisco Certification
8 8 (5.23%) MCITP
8 8 (5.23%) CCNA
8 8 (5.23%) MCP
9 7 (4.58%) HNC
10 5 (3.27%) MCSA
11 4 (2.61%) CCA
11 4 (2.61%) Citrix Certification
12 3 (1.96%) JNCIA
12 3 (1.96%) RHCSA
13 2 (1.31%) MCPD
13 2 (1.31%) CCNP
14 1 (0.65%) RHCE
Quality Assurance & Compliance
1 12 (7.84%) SLA
System Software
1 52 (33.99%) Active Directory
2 10 (6.54%) Hyper-V
3 6 (3.92%) NFS
4 5 (3.27%) VMware Infrastructure
5 3 (1.96%) XenApp
6 2 (1.31%) VMware Workstation
6 2 (1.31%) Microsoft App-V
7 1 (0.65%) NLBS
7 1 (0.65%) Oracle RAC
7 1 (0.65%) VMware Server
7 1 (0.65%) NDS
7 1 (0.65%) Samba
7 1 (0.65%) VMware ESX
7 1 (0.65%) XenServer
7 1 (0.65%) vSphere
7 1 (0.65%) VMware ESXi
Systems Management
1 11 (7.19%) SCCM
2 8 (5.23%) NetBackup
3 7 (4.58%) SCOM
4 6 (3.92%) Nagios
5 4 (2.61%) OpenView Configuration Management
6 3 (1.96%) WMI
7 2 (1.31%) Cisco UCCE
7 2 (1.31%) Cisco CUCM
7 2 (1.31%) SCOrch
7 2 (1.31%) SCSM
7 2 (1.31%) EMC NetWorker
8 1 (0.65%) Cisco Prime
8 1 (0.65%) nmon
8 1 (0.65%) WSUS
8 1 (0.65%) SCVMM
8 1 (0.65%) Backup Exec
Vendors
1 53 (34.64%) Microsoft
2 21 (13.73%) HP
2 21 (13.73%) VMware
3 18 (11.76%) Citrix
4 16 (10.46%) Cisco
5 13 (8.50%) Red Hat
6 7 (4.58%) Altiris
7 6 (3.92%) Veritas
7 6 (3.92%) Symantec
7 6 (3.92%) Remedy
8 5 (3.27%) EMC
8 5 (3.27%) Juniper
9 4 (2.61%) Isilon
10 3 (1.96%) Lotus
10 3 (1.96%) LANDesk
10 3 (1.96%) Nokia Solutions and Networks
11 2 (1.31%) 3PAR
11 2 (1.31%) Sun
11 2 (1.31%) CheckPoint
11 2 (1.31%) Redknee
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