The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 117 117 132
Rank change year-on-year
0 +15
Contract jobs requiring a Technical Support 8 20 7
As % of all contract IT jobs located in Berkshire 0.32% 0.76% 0.24%
As % of the Job Titles category 0.36% 0.83% 0.26%
Number of daily rates quoted 4 13 4
Average daily rate
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of your Daily Rate
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£358 £375 £185
Average daily rate % change year-on-year
-4.66% +102.70%
90% offered a daily rate of more than £225 £207 £153
10% offered a daily rate of more than £450 £400 £410
UK excluding London average daily rate £238 £230 £250
% change year-on-year
+3.26% -8.00%
Number of hourly rates quoted 3 4 0
Average hourly rate £17.00 £14.00 -
Average hourly rate % change year-on-year
+21.42% -
UK excluding London average hourly rate £16.50 £14.00 £12.00
% change year-on-year
+17.85% +16.66%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2230 2414 2673
As % of all contract IT jobs located in Berkshire 90.58% 92.00% 90.24%
Number of daily rates quoted 1167 1155 992
Average daily rate £376 £375 £360
Average daily rate % change year-on-year
+0.13% +4.16%
90% offered a daily rate of more than £213 £215 £225
10% offered a daily rate of more than £500 £500 £484
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 74 89 107
Average hourly rate £17.29 £16.50 £17.00
Average hourly rate % change year-on-year
+4.75% -2.94%
90% offered a hourly rate of more than £10.50 £11.50 £11.00
10% offered a hourly rate of more than £42.50 £36.00 £35.00
UK excluding London average hourly rate £16.30 £16.25 £17.50
% change year-on-year
+0.30% -7.14%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Berkshire region.

Technical Support Daily Rate Trend in Berkshire

Technical Support
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Berkshire region over the 3 months to 22 October 2014.

Technical Support Daily Rate Histogram in Berkshire

Technical Support
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Berkshire region.

Technical Support Hourly Rate Trend in Berkshire

Technical Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +10 5 £358 +52.12% 5
Slough - 1 £208 - 1
Wokingham - 1 - - 1
Windsor - - - -
Bracknell - - - - 3
Maidenhead - - - - 2
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 October 2014, IT contractor jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 10 (58.82%) Windows
1 10 (58.82%) Microsoft
2 9 (52.94%) Active Directory
3 7 (41.18%) ITIL
4 6 (35.29%) Windows 7
4 6 (35.29%) HP
4 6 (35.29%) SLA
5 5 (29.41%) MCSE
5 5 (29.41%) MS Visio
5 5 (29.41%) MCP
5 5 (29.41%) Microsoft Certification
5 5 (29.41%) Symantec
5 5 (29.41%) Configuration Management
5 5 (29.41%) SC Cleared
5 5 (29.41%) DV Cleared
5 5 (29.41%) Security Cleared
6 4 (23.53%) .NET
7 3 (17.65%) SQL
7 3 (17.65%) Linux
7 3 (17.65%) MS Excel
7 3 (17.65%) 3G
7 3 (17.65%) 4G
7 3 (17.65%) Radio Access Network
8 2 (11.76%) Kanban
8 2 (11.76%) Hyper-V
8 2 (11.76%) Team Foundation Server
8 2 (11.76%) Web Development
8 2 (11.76%) Agile Software Development
8 2 (11.76%) Performance Analysis
8 2 (11.76%) Analytical Skills

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 22 October 2014, IT contractor jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) IIS
Applications
1 5 (29.41%) MS Visio
2 3 (17.65%) MS Excel
3 1 (5.88%) MS Office
Communications & Networking
1 3 (17.65%) 3G
1 3 (17.65%) 4G
1 3 (17.65%) Radio Access Network
2 2 (11.76%) Internet
2 2 (11.76%) SS7
2 2 (11.76%) 2G
2 2 (11.76%) WAN
2 2 (11.76%) HTTPS
3 1 (5.88%) LAN
3 1 (5.88%) VoIP
3 1 (5.88%) SAN
3 1 (5.88%) LTE
Database & Business Intelligence
1 1 (5.88%) SQL Server
1 1 (5.88%) DB2
1 1 (5.88%) Data Warehouse
1 1 (5.88%) SQL Server 2012
Development Applications
1 2 (11.76%) Team Foundation Server
General
1 2 (11.76%) Telecoms
2 1 (5.88%) Finance
2 1 (5.88%) Publishing
2 1 (5.88%) Back Office
Libraries, Frameworks & Software Standards
1 4 (23.53%) .NET
2 2 (11.76%) ASP.NET
2 2 (11.76%) CSS
2 2 (11.76%) HTML
Miscellaneous
1 2 (11.76%) Analytical Skills
2 1 (5.88%) Management Information System
2 1 (5.88%) Mainframe
Operating Systems
1 10 (58.82%) Windows
2 6 (35.29%) Windows 7
3 3 (17.65%) Linux
4 2 (11.76%) UNIX
5 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 7 (41.18%) ITIL
2 5 (29.41%) Configuration Management
3 2 (11.76%) Kanban
3 2 (11.76%) Web Development
3 2 (11.76%) Agile Software Development
3 2 (11.76%) Performance Analysis
3 2 (11.76%) Customer Engagement
3 2 (11.76%) Scrum
3 2 (11.76%) CMMI
4 1 (5.88%) Business Intelligence
4 1 (5.88%) Service Delivery
4 1 (5.88%) Change Management
4 1 (5.88%) Identity Management
4 1 (5.88%) Service Management
4 1 (5.88%) Project Management
4 1 (5.88%) WFM
4 1 (5.88%) Fault Management
4 1 (5.88%) Continuous Improvement
4 1 (5.88%) Change Control
Programming Languages
1 3 (17.65%) SQL
2 2 (11.76%) VB.NET
2 2 (11.76%) C#
2 2 (11.76%) JavaScript
3 1 (5.88%) Perl
3 1 (5.88%) PowerShell
Qualifications
1 5 (29.41%) MCSE
1 5 (29.41%) MCP
1 5 (29.41%) Microsoft Certification
1 5 (29.41%) SC Cleared
1 5 (29.41%) DV Cleared
1 5 (29.41%) Security Cleared
Quality Assurance & Compliance
1 6 (35.29%) SLA
2 1 (5.88%) Sarbanes-Oxley
System Software
1 9 (52.94%) Active Directory
2 2 (11.76%) Hyper-V
3 1 (5.88%) XenApp
3 1 (5.88%) XenDesktop
3 1 (5.88%) vSphere
Systems Management
1 1 (5.88%) WSUS
Vendors
1 10 (58.82%) Microsoft
2 6 (35.29%) HP
3 5 (29.41%) Symantec
4 2 (11.76%) IBM
4 2 (11.76%) Citrix
5 1 (5.88%) Nortel
5 1 (5.88%) Unisys
5 1 (5.88%) Cognos
5 1 (5.88%) Cramer
5 1 (5.88%) VMware
5 1 (5.88%) CA
5 1 (5.88%) Ericsson
5 1 (5.88%) Mitel
5 1 (5.88%) Huawei
5 1 (5.88%) Nokia Solutions and Networks