Berkshire Technical Support Contracts

The table below looks at the demand for the Technical Support role in IT contracts within the Berkshire region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Technical Support in their job title over the 3 months to 10 October 2008 with a comparison to the same period last year.

Technical Support
Location Aberdeen Berkshire Birmingham Blackpool Bournemouth Bradford Brighton Bristol Bromley Buckinghamshire Buxton Cambridge Cambridgeshire Canterbury Cheltenham Cheshire Chesterfield Chichester Cirencester City of London Dartford Derby Derbyshire Devon Dewsbury Docklands, London Dorset Durham East Midlands East of England East Sussex Edinburgh England Essex Feltham Glasgow Gloucestershire Godalming Hammersmith Hampshire Hertfordshire Hounslow Huddersfield Huntingdon Ipswich Kegworth Kent Lancashire Leatherhead Leeds Leicestershire Liverpool London M4 Corridor Manchester Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newbury Newcastle Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northallerton Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oxford Oxfordshire Portsmouth Preston Reading Runcorn Scotland Shropshire Solihull South East South West South Yorkshire Southampton Staffordshire Stockport Suffolk Surrey Sussex Swindon Teddington Telford Tiverton Tyne and Wear UK Wales West Midlands West Sussex West Yorkshire Weybridge Wilmslow Wiltshire Winchester Worcestershire Yorkshire	3 months to 10 Oct 2008	Same period last year
Rank	113	116
Rank change on same period last year	+3
Matching contract IT job ads	10	38
As % of all UK contract IT job ads sampled	0.014 %	0.038 %
As % of the category below	0.359 %	0.911 %
Daily rates quoted	2	3
Average minimum daily rate	£200	£247
Average daily rate	£256	£247
% change on same period last year	+3.88 %
Average maximum daily rate	£313	£247
UK excluding London average daily rate	£265	£247
% change on same period last year	+7.48 %
Hourly rates quoted	1	8
Average minimum hourly rate	£30.00	£17.00
Average hourly rate	£45.00	£17.63
% change on same period last year	+155.31 %
Average maximum hourly rate	£60.00	£18.25
UK excluding London average hourly rate	£15.73	£17.21
% change on same period last year	-8.60 %
Job Titles Berkshire
Matching contract IT job ads	2785	4170
As % of all UK contract IT job ads sampled	3.921 %	4.214 %
Daily rates quoted	766	1276
Average minimum daily rate	£348	£348
Average daily rate	£369	£366
% change on same period last year	+0.69 %
Average maximum daily rate	£390	£385
UK excluding London average daily rate	£352	£353
% change on same period last year	-0.20 %
Hourly rates quoted	185	446
Average minimum hourly rate	£23.32	£28.29
Average hourly rate	£24.94	£29.81
% change on same period last year	-16.33 %
Average maximum hourly rate	£26.57	£31.34
UK excluding London average hourly rate	£23.76	£25.22
% change on same period last year	-5.77 %
Technical Support South East

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Technical Support across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Berkshire region.

Technical Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Berkshire region.

Technical Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 10 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Reading	+3	4	£350	-
Newbury	+11	1	£163	-

Technical Support South East

Technical Support
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT contractor jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 16 (43.24 %) UNIX 2 15 (40.54 %) Windows 3 9 (24.32 %) HP 4 8 (21.62 %) Windows Server 2003 4 8 (21.62 %) SQL 4 8 (21.62 %) Linux 5 7 (18.92 %) SAP 5 7 (18.92 %) Tivoli 5 7 (18.92 %) Tivoli Workload Scheduler 5 7 (18.92 %) IBM 6 5 (13.51 %) MS Office 6 5 (13.51 %) ITIL 7 4 (10.81 %) Perl 7 4 (10.81 %) WebLogic 7 4 (10.81 %) Windows 2000

7 4 (10.81 %) Microsoft 7 4 (10.81 %) Shell Script 8 3 (8.108 %) Microsoft Certification 8 3 (8.108 %) TCP/IP 8 3 (8.108 %) HPUX 8 3 (8.108 %) Solaris 8 3 (8.108 %) IIS 8 3 (8.108 %) Oracle 8 3 (8.108 %) MCP 8 3 (8.108 %) Telecoms 8 3 (8.108 %) Finance 8 3 (8.108 %) Service Management 8 3 (8.108 %) Financial Institution 9 2 (5.405 %) Exchange Server 5.5 9 2 (5.405 %) Exchange Server 2000

Technical Support
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT contractor jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development 1 2 (5.405 %) WAP 2 1 (2.703 %) .NET 2 1 (2.703 %) ASP.NET	Application Platforms 1 4 (10.81 %) WebLogic 2 3 (8.108 %) IIS 3 2 (5.405 %) Lotus Notes 3 2 (5.405 %) MS Exchange 3 2 (5.405 %) Exchange Server 5.5 3 2 (5.405 %) Exchange Server 2000 3 2 (5.405 %) Exchange Server 2003 4 1 (2.703 %) SharePoint Server 2007 4 1 (2.703 %) SharePoint
Applications 1 5 (13.51 %) MS Office 2 1 (2.703 %) MS Excel 2 1 (2.703 %) MS PowerPoint	Communications & Networking 1 3 (8.108 %) TCP/IP 2 2 (5.405 %) SAN 2 2 (5.405 %) LAN 2 2 (5.405 %) SMS 2 2 (5.405 %) WAN 3 1 (2.703 %) Ethernet 3 1 (2.703 %) UMTS 3 1 (2.703 %) SDH 3 1 (2.703 %) ATM 3 1 (2.703 %) GPRS 3 1 (2.703 %) GSM 3 1 (2.703 %) Internet 3 1 (2.703 %) DWDM 3 1 (2.703 %) SS7 3 1 (2.703 %) Firewall 3 1 (2.703 %) Wireless
Database & Business Intelligence 1 2 (5.405 %) Informix 1 2 (5.405 %) BusinessObjects 1 2 (5.405 %) SQLPlus 2 1 (2.703 %) Oracle 8/8i 2 1 (2.703 %) ETL	General 1 3 (8.108 %) Financial Institution 1 3 (8.108 %) Telecoms 1 3 (8.108 %) Finance 2 1 (2.703 %) Pensions
Miscellaneous 1 2 (5.405 %) Clustering 2 1 (2.703 %) Smartphone 2 1 (2.703 %) PDA 2 1 (2.703 %) Spanish Language 2 1 (2.703 %) EPoS	Operating Systems 1 16 (43.24 %) UNIX 2 15 (40.54 %) Windows 3 8 (21.62 %) Linux 3 8 (21.62 %) Windows Server 2003 4 4 (10.81 %) Windows 2000 5 3 (8.108 %) HPUX 5 3 (8.108 %) Solaris 6 2 (5.405 %) Windows Vista 6 2 (5.405 %) Windows 2000 Server 7 1 (2.703 %) AIX 7 1 (2.703 %) Windows XP 7 1 (2.703 %) NetWare
Processes & Methodologies 1 5 (13.51 %) ITIL 2 3 (8.108 %) Service Management 3 2 (5.405 %) Migration 3 2 (5.405 %) Project Management 4 1 (2.703 %) Network Design	Programming Languages 1 8 (21.62 %) SQL 2 4 (10.81 %) Perl 2 4 (10.81 %) Shell Script 3 2 (5.405 %) AWK 4 1 (2.703 %) C 4 1 (2.703 %) VB.NET
Qualifications 1 3 (8.108 %) MCP 1 3 (8.108 %) Microsoft Certification 2 2 (5.405 %) MCSE 3 1 (2.703 %) MOS	Quality Assurance & Compliance 1 2 (5.405 %) SLA
System Software 1 7 (18.92 %) Tivoli Workload Scheduler 2 2 (5.405 %) Active Directory 3 1 (2.703 %) NetBackup	Systems Management 1 7 (18.92 %) Tivoli 2 2 (5.405 %) Systems Management Server (SMS) 3 1 (2.703 %) ZENworks 3 1 (2.703 %) HP Data Protector
Vendors 1 9 (24.32 %) HP 2 7 (18.92 %) SAP 2 7 (18.92 %) IBM 3 4 (10.81 %) Microsoft 4 3 (8.108 %) Oracle 5 2 (5.405 %) Compaq 5 2 (5.405 %) Citrix 5 2 (5.405 %) BEA 5 2 (5.405 %) Sun 5 2 (5.405 %) Business Objects 5 2 (5.405 %) Fujitsu Siemens 5 2 (5.405 %) Siemens 5 2 (5.405 %) Lotus 5 2 (5.405 %) VMware 6 1 (2.703 %) Fujitsu 6 1 (2.703 %) Ericsson 6 1 (2.703 %) Novell 6 1 (2.703 %) Sybase 6 1 (2.703 %) Cisco