The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 106 119 115
Rank change year-on-year
+13 -4
Contract jobs requiring a Technical Support 15 10 12
As % of all contract IT jobs located in Berkshire 0.59% 0.37% 0.45%
As % of the Job Titles category 0.65% 0.40% 0.49%
Number of daily rates quoted 5 8 9
Average daily rate £380 £438 £220
Average daily rate % change year-on-year
-13.14% +98.86%
90% offered a daily rate of more than £304 £394 £167
10% offered a daily rate of more than £430 £450 £350
UK excluding London average daily rate £300 £285 £220
% change year-on-year
+5.26% +29.54%
Number of hourly rates quoted 2 0 0
Average hourly rate £86.25 - -
UK excluding London average hourly rate £12.50 £13.25 £14.00
% change year-on-year
-5.66% -5.35%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2315 2525 2466
As % of all contract IT jobs located in Berkshire 91.11% 93.10% 93.02%
Number of daily rates quoted 1208 1244 1230
Average daily rate £400 £398 £388
Average daily rate % change year-on-year
+0.62% +2.58%
90% offered a daily rate of more than £250 £225 £225
10% offered a daily rate of more than £520 £550 £505
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 110 68 109
Average hourly rate £18.00 £19.50 £18.00
Average hourly rate % change year-on-year
-7.69% +8.33%
90% offered a hourly rate of more than £10.00 £11.50 £12.50
10% offered a hourly rate of more than £63.00 £36.20 £30.25
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Berkshire region.

Technical Support Daily Rate Trend in Berkshire

Technical Support
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Berkshire region over the 3 months to 12 February 2016.

Technical Support Daily Rate Histogram in Berkshire

Technical Support
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Berkshire region.

Technical Support Hourly Rate Trend in Berkshire

Technical Support
Hourly Rate Histogram in Berkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the Berkshire region over the 3 months to 12 February 2016.

Technical Support Hourly Rate Histogram in Berkshire

Technical Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading 0 8 £390 -8.23% 9
Bracknell - 1 £253 -
Maidenhead - 1 - -
Slough - 1 - - 2
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 12 February 2016, IT contractor jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 15 (51.72%) Windows
2 12 (41.38%) Microsoft
3 8 (27.59%) Unix
3 8 (27.59%) Oracle
4 7 (24.14%) Business Intelligence
4 7 (24.14%) Telecoms
5 6 (20.69%) SS7
5 6 (20.69%) SLA
5 6 (20.69%) Active Directory
5 6 (20.69%) Linux
5 6 (20.69%) Diameter Protocol
5 6 (20.69%) Windows Server
6 5 (17.24%) Degree
6 5 (17.24%) Computer Science
6 5 (17.24%) PowerShell
6 5 (17.24%) Oracle Database
6 5 (17.24%) MCSE
6 5 (17.24%) MS Excel
6 5 (17.24%) Solaris
6 5 (17.24%) SQL Server
6 5 (17.24%) Sybase
6 5 (17.24%) SQL
6 5 (17.24%) Microsoft Certification
6 5 (17.24%) CDMA
6 5 (17.24%) GPRS
6 5 (17.24%) GSM
6 5 (17.24%) WCDMA
6 5 (17.24%) UMTS
6 5 (17.24%) VMware
7 4 (13.79%) MCDST

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.90%) SharePoint Server
1 2 (6.90%) WebSphere
2 1 (3.45%) Apache
2 1 (3.45%) Exchange Server 2010
2 1 (3.45%) Exchange Server 2013
2 1 (3.45%) IBM HTTP Server
2 1 (3.45%) IIS
2 1 (3.45%) JBoss
2 1 (3.45%) MS Exchange
2 1 (3.45%) SharePoint
2 1 (3.45%) Tomcat
2 1 (3.45%) WildFly
Applications
1 5 (17.24%) MS Excel
2 4 (13.79%) MS Office
3 1 (3.45%) MS PowerPoint
Cloud Services
1 4 (13.79%) Office 365
2 2 (6.90%) Microsoft Azure
3 1 (3.45%) Azure Active Directory
Communications & Networking
1 6 (20.69%) Diameter Protocol
1 6 (20.69%) SS7
2 5 (17.24%) CDMA
2 5 (17.24%) GPRS
2 5 (17.24%) GSM
2 5 (17.24%) UMTS
2 5 (17.24%) WCDMA
3 4 (13.79%) DNS
4 3 (10.34%) H.323
4 3 (10.34%) MGCP
4 3 (10.34%) NGN
4 3 (10.34%) Skype
4 3 (10.34%) VoIP
5 2 (6.90%) DHCP
5 2 (6.90%) Kerberos
5 2 (6.90%) NetScaler
6 1 (3.45%) LAN
6 1 (3.45%) LDAP
6 1 (3.45%) TCP/IP
6 1 (3.45%) WAN
Database & Business Intelligence
1 5 (17.24%) Oracle Database
1 5 (17.24%) SQL Server
2 3 (10.34%) Big Data
2 3 (10.34%) Hadoop
2 3 (10.34%) Relational Database
3 2 (6.90%) Data Warehouse
4 1 (3.45%) Datazen
4 1 (3.45%) DB2
4 1 (3.45%) Microsoft Analysis Services
4 1 (3.45%) MySQL
4 1 (3.45%) SQL Server Analysis Services
4 1 (3.45%) SQL Server Reporting Services
General
1 7 (24.14%) Telecoms
2 3 (10.34%) German Language
3 2 (6.90%) French Language
4 1 (3.45%) Advertising
4 1 (3.45%) Dutch Language
4 1 (3.45%) Retail
Libraries, Frameworks & Software Standards
1 2 (6.90%) CSS
1 2 (6.90%) XML
2 1 (3.45%) .NET
2 1 (3.45%) .NET Framework
2 1 (3.45%) ADO
2 1 (3.45%) ADO.NET
2 1 (3.45%) Ajax
2 1 (3.45%) Autofac
2 1 (3.45%) Castle Windsor
2 1 (3.45%) Entity Framework
2 1 (3.45%) HTML
2 1 (3.45%) J2EE
2 1 (3.45%) ODBC
2 1 (3.45%) OLE
2 1 (3.45%) OLE DB
2 1 (3.45%) SAML
2 1 (3.45%) Unity DI Container
2 1 (3.45%) XML Schema
Miscellaneous
1 5 (17.24%) Computer Science
2 3 (10.34%) Data Centre
3 2 (6.90%) Analytical Skills
3 2 (6.90%) Public Cloud
4 1 (3.45%) Clustering
4 1 (3.45%) Inversion of Control
4 1 (3.45%) NHS
4 1 (3.45%) Replication
Operating Systems
1 15 (51.72%) Windows
2 8 (27.59%) Unix
3 6 (20.69%) Linux
3 6 (20.69%) Windows Server
4 5 (17.24%) Solaris
5 2 (6.90%) Windows 7
5 2 (6.90%) Windows Server 2003
5 2 (6.90%) Windows Server 2008
6 1 (3.45%) AIX
6 1 (3.45%) Windows 8
6 1 (3.45%) Windows Server 2012
6 1 (3.45%) Windows Vista
6 1 (3.45%) Windows XP
Processes & Methodologies
1 7 (24.14%) Business Intelligence
2 2 (6.90%) Analytics
2 2 (6.90%) Data Migration
2 2 (6.90%) High Availability
2 2 (6.90%) Migration
2 2 (6.90%) Performance Tuning
2 2 (6.90%) Use Case
3 1 (3.45%) Agile Software Development
3 1 (3.45%) Capacity Planning
3 1 (3.45%) Change Management
3 1 (3.45%) Cybersecurity
3 1 (3.45%) Disaster Recovery
3 1 (3.45%) Memory Management
3 1 (3.45%) Mentoring
3 1 (3.45%) Open Source
3 1 (3.45%) Performance Testing
3 1 (3.45%) Project Management
3 1 (3.45%) Service Management
3 1 (3.45%) SIEM
3 1 (3.45%) Technical Analysis
Programming Languages
1 5 (17.24%) PowerShell
1 5 (17.24%) SQL
2 3 (10.34%) Python
3 2 (6.90%) C
3 2 (6.90%) C++
3 2 (6.90%) Java
3 2 (6.90%) Ruby
4 1 (3.45%) C#
4 1 (3.45%) JavaScript
4 1 (3.45%) R
4 1 (3.45%) Scala
4 1 (3.45%) Shell Script
4 1 (3.45%) T-SQL
4 1 (3.45%) VB.NET
Qualifications
1 5 (17.24%) Degree
1 5 (17.24%) MCSE
1 5 (17.24%) Microsoft Certification
2 4 (13.79%) MCDST
2 4 (13.79%) MCITP
3 3 (10.34%) Security Cleared
4 2 (6.90%) SC Cleared
5 1 (3.45%) CEH
5 1 (3.45%) CISSP
5 1 (3.45%) DBS Check
5 1 (3.45%) DV Cleared
5 1 (3.45%) MCSD
5 1 (3.45%) SANS
Quality Assurance & Compliance
1 6 (20.69%) SLA
2 1 (3.45%) QA
System Software
1 6 (20.69%) Active Directory
2 2 (6.90%) vSphere
3 1 (3.45%) Hyper-V
3 1 (3.45%) KVM
3 1 (3.45%) VMware ESXi
Systems Management
1 1 (3.45%) Endace
1 1 (3.45%) Forefront Identity Manager
1 1 (3.45%) WSUS
Vendors
1 12 (41.38%) Microsoft
2 8 (27.59%) Oracle
3 5 (17.24%) Sybase
3 5 (17.24%) VMware
4 3 (10.34%) Cisco
4 3 (10.34%) F5
5 2 (6.90%) Juniper
6 1 (3.45%) IBM
6 1 (3.45%) LogRhythm
6 1 (3.45%) NetApp
6 1 (3.45%) Remedy
6 1 (3.45%) webMethods
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