The statistics below represent IT contracts advertised across the Berkshire region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Technical Support
Rank 110 108 119
Rank change year-on-year
-2 +11
Contract jobs requiring a Technical Support 4 16 8
As % of all contract IT jobs located in Berkshire 0.17% 0.62% 0.32%
As % of the Job Titles category 0.19% 0.67% 0.34%
Number of daily rates quoted 3 4 2
Median daily rate £225 £288 £225
Median daily rate % change year-on-year
-21.73% +27.77%
90% offered a daily rate of more than £195 £174 £221
10% offered a daily rate of more than £283 £388 £229
UK excluding London median daily rate £300 £295 £228
% change year-on-year
+1.69% +29.67%
Number of hourly rates quoted 1 0 2
Median hourly rate £21.50 - £17.07
UK excluding London median hourly rate £16.25 £17.00 £18.00
% change year-on-year
-4.41% -5.55%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2117 2381 2366
As % of all contract IT jobs located in Berkshire 91.61% 92.43% 94.34%
Number of daily rates quoted 1109 1344 1175
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £255 £225 £225
10% offered a daily rate of more than £550 £508 £493
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 90 111 70
Median hourly rate £17.50 £21.50 £17.50
Median hourly rate % change year-on-year
-18.60% +22.85%
90% offered a hourly rate of more than £9.50 £10.50 £10.50
10% offered a hourly rate of more than £43.28 £40.00 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Technical Support
Jobs Demand Trend in Berkshire

The demand trend of IT contracts across the Berkshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Berkshire region.

Technical Support Daily Rate Trend in Berkshire

Technical Support
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Berkshire region.

Technical Support Hourly Rate Trend in Berkshire

Technical Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +8 1 £188 -55.88% 4
Slough +5 1 £225 +73.07% 1
Maidenhead - 1 - -
Technical Support
South East

Technical Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 25 August 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region featuring Technical Support in the job title.

1 14 (77.78%) Windows
2 10 (55.56%) MS Excel
3 8 (44.44%) MS Office
3 8 (44.44%) Microsoft
3 8 (44.44%) Windows Server
4 5 (27.78%) Office 365
4 5 (27.78%) Active Directory
4 5 (27.78%) DNS
4 5 (27.78%) Microsoft Certification
4 5 (27.78%) SharePoint
4 5 (27.78%) German Language
4 5 (27.78%) Microsoft Azure
5 4 (22.22%) PowerShell
5 4 (22.22%) CSS
5 4 (22.22%) Linux
5 4 (22.22%) MCSE
5 4 (22.22%) .NET
5 4 (22.22%) C#
5 4 (22.22%) VB
5 4 (22.22%) DHCP
5 4 (22.22%) HTTP
5 4 (22.22%) Skype
6 3 (16.67%) French Language
6 3 (16.67%) IIS
6 3 (16.67%) Internet
6 3 (16.67%) VPN
6 3 (16.67%) C
6 3 (16.67%) Windows XP
6 3 (16.67%) Windows Server 2008
6 3 (16.67%) Marketing

Technical Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (27.78%) SharePoint
2 3 (16.67%) IIS
3 2 (11.11%) MS Exchange
4 1 (5.56%) Drupal
4 1 (5.56%) Exchange Server 2010
4 1 (5.56%) Exchange Server 2013
4 1 (5.56%) Joomla!
4 1 (5.56%) WordPress
Applications
1 10 (55.56%) MS Excel
2 8 (44.44%) MS Office
3 3 (16.67%) MS PowerPoint
Cloud Services
1 5 (27.78%) Microsoft Azure
1 5 (27.78%) Office 365
2 1 (5.56%) Azure Active Directory
2 1 (5.56%) IaaS
Communications & Networking
1 5 (27.78%) DNS
2 4 (22.22%) DHCP
2 4 (22.22%) HTTP
2 4 (22.22%) Skype
3 3 (16.67%) Internet
3 3 (16.67%) VPN
4 2 (11.11%) BGP
4 2 (11.11%) IPsec
4 2 (11.11%) IPv6
4 2 (11.11%) Software-Defined Networking
4 2 (11.11%) TCP/IP
4 2 (11.11%) Wireless
5 1 (5.56%) Kerberos
5 1 (5.56%) LDAP
5 1 (5.56%) NetScaler
5 1 (5.56%) Network Security
5 1 (5.56%) Radio Access Network
5 1 (5.56%) Unified Communications
5 1 (5.56%) VoIP
5 1 (5.56%) Wireshark
Database & Business Intelligence
1 2 (11.11%) RDBMS
1 2 (11.11%) Relational Database
1 2 (11.11%) SQL Server
2 1 (5.56%) MS Access
2 1 (5.56%) SQL Server 2005
2 1 (5.56%) SQL Server 2008
Development Applications
1 2 (11.11%) Visual Studio
General
1 5 (27.78%) German Language
2 3 (16.67%) French Language
2 3 (16.67%) Marketing
3 2 (11.11%) Italian Language
3 2 (11.11%) Spanish Language
4 1 (5.56%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (22.22%) .NET
1 4 (22.22%) CSS
2 2 (11.11%) .NET Framework
2 2 (11.11%) ASP.NET
2 2 (11.11%) ASP.NET MVC
2 2 (11.11%) DCOM
2 2 (11.11%) HTML
2 2 (11.11%) XML
3 1 (5.56%) Node.js
3 1 (5.56%) OAuth2
3 1 (5.56%) SAML
Miscellaneous
1 2 (11.11%) Clustering
1 2 (11.11%) Computer Science
1 2 (11.11%) Public Cloud
2 1 (5.56%) Analytical Skills
2 1 (5.56%) PKI
Operating Systems
1 14 (77.78%) Windows
2 8 (44.44%) Windows Server
3 4 (22.22%) Linux
4 3 (16.67%) Windows Server 2008
4 3 (16.67%) Windows XP
5 2 (11.11%) Red Hat Enterprise Linux
5 2 (11.11%) Ubuntu
5 2 (11.11%) Unix
5 2 (11.11%) Windows 7
5 2 (11.11%) Windows Server 2003
5 2 (11.11%) Windows Server 2012
6 1 (5.56%) Android
6 1 (5.56%) Apple iOS
6 1 (5.56%) Solaris
6 1 (5.56%) Windows 8
Processes & Methodologies
1 2 (11.11%) Load Balancing
1 2 (11.11%) Mentoring
1 2 (11.11%) MVC
1 2 (11.11%) Presales
1 2 (11.11%) Problem Management
1 2 (11.11%) Process Improvement
1 2 (11.11%) Software Testing
1 2 (11.11%) Workflow
2 1 (5.56%) B2B
2 1 (5.56%) B2C
2 1 (5.56%) Business Intelligence
2 1 (5.56%) Change Control
2 1 (5.56%) Data Management
2 1 (5.56%) High Availability
2 1 (5.56%) Incident Management
2 1 (5.56%) Kalman Filter
2 1 (5.56%) Migration
2 1 (5.56%) Operations Management
2 1 (5.56%) Patch Management
Programming Languages
1 4 (22.22%) C#
1 4 (22.22%) PowerShell
1 4 (22.22%) VB
2 3 (16.67%) C
3 2 (11.11%) C++
3 2 (11.11%) SQL
3 2 (11.11%) VB.NET
3 2 (11.11%) VB6
3 2 (11.11%) VBScript
4 1 (5.56%) Java
4 1 (5.56%) JavaScript
4 1 (5.56%) PHP
4 1 (5.56%) Python
4 1 (5.56%) Ruby
Qualifications
1 5 (27.78%) Microsoft Certification
2 4 (22.22%) MCSE
3 3 (16.67%) MCITP
4 2 (11.11%) Degree
4 2 (11.11%) MCDST
4 2 (11.11%) MCSA
4 2 (11.11%) MCSD
4 2 (11.11%) SC Cleared
4 2 (11.11%) Security Cleared
5 1 (5.56%) CCNP
5 1 (5.56%) Cisco Certification
5 1 (5.56%) VMware Certified Professional (VCP)
System Software
1 5 (27.78%) Active Directory
2 2 (11.11%) Hyper-V
2 2 (11.11%) Virtual Machines
3 1 (5.56%) vSphere
Systems Management
1 2 (11.11%) NetBackup
1 2 (11.11%) Netcool
1 2 (11.11%) OpenView Configuration Management
1 2 (11.11%) Systems Management Server (SMS)
Vendors
1 8 (44.44%) Microsoft
2 2 (11.11%) Cisco
2 2 (11.11%) Intel Security
2 2 (11.11%) Red Hat
2 2 (11.11%) Veritas
3 1 (5.56%) Citrix
3 1 (5.56%) EMC
3 1 (5.56%) F5
3 1 (5.56%) HP
3 1 (5.56%) Juniper
3 1 (5.56%) NetScout
3 1 (5.56%) Oracle
3 1 (5.56%) VMware