1st Line Support Contracts in Birmingham

First Line Support
West Midlands > Birmingham

The median First Line Support daily rate in Birmingham is £165 according to job vacancies posted during the 6 months to 16 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 58 72 87
Rank change year-on-year +14 +15 -31
Contract jobs requiring a 1st Line Support 5 7 5
As % of all contract jobs advertised in Birmingham 0.67% 0.74% 0.37%
As % of the Job Titles category 0.72% 0.77% 0.39%
Number of daily rates quoted 2 1 4
10th Percentile £153 - £101
25th Percentile £158 £131 £103
Median daily rate (50th Percentile) £165 £138 £120
Median % change year-on-year +20.00% +14.77% +2.19%
75th Percentile £173 £144 £147
90th Percentile £177 - £179
West Midlands median daily rate £150 £150 £150
% change year-on-year - - +25.00%
Number of hourly rates quoted 0 5 1
Median hourly rate - £20.00 £20.00
West Midlands median hourly rate - £20.00 £14.50
% change year-on-year - +37.93% +20.83%

All Contract IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 691 906 1,294
% of contract IT jobs with a recognized job title 92.01% 95.17% 96.14%
Number of daily rates quoted 490 608 955
10th Percentile £249 £263 £213
25th Percentile £325 £375 £363
Median daily rate (50th Percentile) £450 £500 £475
Median % change year-on-year -10.00% +5.26% +11.76%
75th Percentile £575 £625 £575
90th Percentile £675 £700 £688
West Midlands median daily rate £475 £500 £475
% change year-on-year -5.00% +5.26% +18.75%
Number of hourly rates quoted 39 32 21
10th Percentile £12.95 £11.10 £12.00
25th Percentile £17.00 £12.50 £13.75
Median hourly rate £28.50 £20.00 £16.50
Median % change year-on-year +42.50% +21.21% -8.33%
75th Percentile £48.75 £24.47 £18.00
90th Percentile £59.58 £63.13 £20.00
West Midlands median hourly rate £22.00 £19.00 £17.28
% change year-on-year +15.79% +9.95% +4.73%

1st Line Support
Job Vacancy Trend in Birmingham

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 1st Line Support in Birmingham

1st Line Support
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing 1st Line Support in Birmingham.

Daily rate trend for 1st Line Support in Birmingham

1st Line Support
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing 1st Line Support in Birmingham.

Hourly rate trend for 1st Line Support in Birmingham

1st Line Support Skill Set
Top 13 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 16 April 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring 1st Line Support in the job title.

1 3 (60.00%) ITIL
2 2 (40.00%) Social Skills
3 1 (20.00%) Customer Service
3 1 (20.00%) Self-Motivation
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Inventory Management
3 1 (20.00%) Microsoft
3 1 (20.00%) EPoS
3 1 (20.00%) Network Security
3 1 (20.00%) Data Protection
3 1 (20.00%) Azure
3 1 (20.00%) Microsoft 365
3 1 (20.00%) DBS Check

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (20.00%) Azure
1 1 (20.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) Network Security
General
1 2 (40.00%) Social Skills
Miscellaneous
1 1 (20.00%) EPoS
1 1 (20.00%) Self-Motivation
Processes & Methodologies
1 3 (60.00%) ITIL
2 1 (20.00%) Customer Service
2 1 (20.00%) Data Protection
2 1 (20.00%) Inventory Management
2 1 (20.00%) Problem-Solving
Qualifications
1 1 (20.00%) DBS Check
Vendors
1 1 (20.00%) Microsoft