The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 56 50 50
Rank change year-on-year
-6 0
Contract jobs requiring a 2nd Line Support Engineer 2 3 3
As % of all contract IT jobs located in Birmingham 0.30% 0.49% 0.53%
As % of the Job Titles category 0.32% 0.53% 0.60%
Number of daily rates quoted 2 0 0
Average daily rate £188 - -
UK excluding London average daily rate £160 £145 £135
% change year-on-year
+10.51% +7.40%
Number of hourly rates quoted 0 1 1
Average hourly rate - £14.50 £14.50
UK excluding London average hourly rate £16.00 £15.00 £15.35
% change year-on-year
+6.66% -2.28%
2nd Line Support Engineer
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
626 563 502
As % of all contract IT jobs located in Birmingham 93.43% 91.99% 89.17%
Number of daily rates quoted 395 343 296
Average daily rate £363 £355 £325
Average daily rate % change year-on-year
+2.11% +9.23%
90% offered a daily rate of more than £235 £202 £180
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 27 31 22
Average hourly rate £14.00 £13.00 £14.50
Average hourly rate % change year-on-year
+7.69% -10.34%
90% offered a hourly rate of more than £10.73 £10.98 £9.50
10% offered a hourly rate of more than £40.00 £22.55 £17.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support Engineer
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Birmingham

2nd Line Support Engineer
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the Birmingham region.

2nd Line Support Engineer Daily Rate Trend in Birmingham

2nd Line Support Engineer
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the Birmingham region.

2nd Line Support Engineer Hourly Rate Trend in Birmingham

2nd Line Support Engineer
Top 30 Related IT Skills in Birmingham

For the 6 months to 8 February 2016, IT contractor jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 7 (87.50%) Windows
2 4 (50.00%) Windows XP
2 4 (50.00%) Active Directory
2 4 (50.00%) Citrix
3 3 (37.50%) SCCM
3 3 (37.50%) SC Cleared
3 3 (37.50%) Security Cleared
3 3 (37.50%) Windows 7
3 3 (37.50%) Microsoft
4 2 (25.00%) Dell
4 2 (25.00%) Microsoft Certification
4 2 (25.00%) VPN
4 2 (25.00%) DNS
4 2 (25.00%) MS Excel
4 2 (25.00%) Root Cause Analysis
4 2 (25.00%) Sophos
4 2 (25.00%) Migration
4 2 (25.00%) Remote Desktop
5 1 (12.50%) Windows Server
5 1 (12.50%) VMware
5 1 (12.50%) Blackberry
5 1 (12.50%) VMware Infrastructure
5 1 (12.50%) Windows Server 2008
5 1 (12.50%) Mobile App
5 1 (12.50%) Coaching
5 1 (12.50%) Analytical Skills
5 1 (12.50%) Junos
5 1 (12.50%) ITIL V3
5 1 (12.50%) Altiris
5 1 (12.50%) SecurID

2nd Line Support Engineer
Top Related IT Skills in Birmingham by Category

For the 6 months to 8 February 2016, IT contractor jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 2 (25.00%) MS Excel
2 1 (12.50%) MS Office
Communications & Networking
1 2 (25.00%) DNS
1 2 (25.00%) Remote Desktop
1 2 (25.00%) VPN
2 1 (12.50%) Firewall
2 1 (12.50%) Junos
2 1 (12.50%) Wireless
General
1 1 (12.50%) German Language
Miscellaneous
1 1 (12.50%) Analytical Skills
1 1 (12.50%) Blackberry
1 1 (12.50%) Mobile App
1 1 (12.50%) SecurID
Operating Systems
1 7 (87.50%) Windows
2 4 (50.00%) Windows XP
3 3 (37.50%) Windows 7
4 1 (12.50%) Mac OS X
4 1 (12.50%) Windows Server
4 1 (12.50%) Windows Server 2003
4 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 2 (25.00%) Migration
1 2 (25.00%) Root Cause Analysis
2 1 (12.50%) Change Management
2 1 (12.50%) Coaching
2 1 (12.50%) Incident Management
2 1 (12.50%) ITIL
2 1 (12.50%) ITIL V3
2 1 (12.50%) ITSM
2 1 (12.50%) Problem Management
2 1 (12.50%) Service Delivery
2 1 (12.50%) Service Management
2 1 (12.50%) Workflow
Qualifications
1 3 (37.50%) SC Cleared
1 3 (37.50%) Security Cleared
2 2 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 4 (50.00%) Active Directory
2 1 (12.50%) VMware Infrastructure
Systems Management
1 3 (37.50%) SCCM
Vendors
1 4 (50.00%) Citrix
2 3 (37.50%) Microsoft
3 2 (25.00%) Dell
3 2 (25.00%) Sophos
4 1 (12.50%) Adobe
4 1 (12.50%) Altiris
4 1 (12.50%) Juniper
4 1 (12.50%) VMware