The table below looks at the statistics for ITSM skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 51 52 50
Rank change year-on-year
+1 -2
Contract jobs citing ITSM 6 2 2
As % of all contract IT jobs located in Birmingham 0.95% 0.35% 0.38%
As % of the Processes & Methodologies category 1.42% 0.54% 0.57%
Number of daily rates quoted 4 1 2
Average daily rate
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of your Daily Rate
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£163 £450 £363
Average daily rate % change year-on-year
-63.88% +24.13%
90% offered a daily rate of more than £129 £450 £353
10% offered a daily rate of more than £385 £450 £373
UK excluding London average daily rate £354 £350 £338
% change year-on-year
+1.07% +3.70%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.75 £20.00 £14.08
% change year-on-year
-16.25% +42.02%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
423 367 349
As % of all contract IT jobs located in Birmingham 67.14% 64.27% 66.35%
Number of daily rates quoted 263 218 175
Average daily rate £375 £360 £375
Average daily rate % change year-on-year
+4.16% -4.00%
90% offered a daily rate of more than £258 £240 £225
10% offered a daily rate of more than £500 £500 £526
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.25% +3.44%
Number of hourly rates quoted 17 13 26
Average hourly rate £22.50 £11.50 £17.50
Average hourly rate % change year-on-year
+95.65% -34.28%
90% offered a hourly rate of more than £7.92 £9.00 £10.76
10% offered a hourly rate of more than £26.00 £30.00 £31.30
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Birmingham region.

ITSM Daily Rate Trend in Birmingham

ITSM
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Birmingham region over the 3 months to 3 March 2015.

ITSM Daily Rate Histogram in Birmingham

ITSM
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Birmingham region.

ITSM Hourly Rate Trend in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 3 March 2015, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 11 (55.00%) ITIL
1 11 (55.00%) Service Management
2 9 (45.00%) Remedy ITSM
2 9 (45.00%) Remedy
3 8 (40.00%) SC Cleared
3 8 (40.00%) Security Cleared
4 7 (35.00%) Incident Management
5 6 (30.00%) Microsoft
6 5 (25.00%) MS Office
7 4 (20.00%) Process Management
7 4 (20.00%) Finance
7 4 (20.00%) Banking
7 4 (20.00%) ServiceNow
7 4 (20.00%) Performance Metrics
8 3 (15.00%) Photoshop
8 3 (15.00%) Adobe
8 3 (15.00%) Active Directory
8 3 (15.00%) Windows
9 2 (10.00%) Change Management
9 2 (10.00%) Risk Management
9 2 (10.00%) SLA
9 2 (10.00%) Supplier Management
10 1 (5.00%) French Language
10 1 (5.00%) German Language
10 1 (5.00%) Polish Language
10 1 (5.00%) Windows 7
10 1 (5.00%) Joomla!
10 1 (5.00%) Social Media
10 1 (5.00%) ITIL V3
10 1 (5.00%) ITIL V2

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 3 March 2015, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) MS Exchange
1 1 (5.00%) CMS
1 1 (5.00%) Joomla!
Applications
1 5 (25.00%) MS Office
2 3 (15.00%) Photoshop
Business Applications
1 9 (45.00%) Remedy ITSM
Cloud Services
1 1 (5.00%) Office 365
Communications & Networking
1 1 (5.00%) Broadband
1 1 (5.00%) LAN
1 1 (5.00%) VoIP
1 1 (5.00%) WAN
1 1 (5.00%) DHCP
1 1 (5.00%) TCP/IP
1 1 (5.00%) DNS
Database & Business Intelligence
1 1 (5.00%) Data Warehouse
General
1 4 (20.00%) Banking
1 4 (20.00%) Finance
2 1 (5.00%) Publishing
2 1 (5.00%) Telecoms
2 1 (5.00%) French Language
2 1 (5.00%) German Language
2 1 (5.00%) Polish Language
Job Titles
1 11 (55.00%) Service Analyst
1 11 (55.00%) Analyst
1 11 (55.00%) Service Desk Analyst
2 2 (10.00%) Consultant
2 2 (10.00%) Administrator
2 2 (10.00%) Web Manager
2 2 (10.00%) Web Content Manager
2 2 (10.00%) PMO Administrator
2 2 (10.00%) IT Administrator
2 2 (10.00%) Content Manager
3 1 (5.00%) Defect Manager
3 1 (5.00%) Incident Manager
3 1 (5.00%) ITSM Consultant
3 1 (5.00%) Senior Analyst
3 1 (5.00%) Release Manager
3 1 (5.00%) Applications Consultant
3 1 (5.00%) Server Engineer
Miscellaneous
1 4 (20.00%) Performance Metrics
2 1 (5.00%) Blackberry
2 1 (5.00%) Social Media
Operating Systems
1 3 (15.00%) Windows
2 1 (5.00%) Windows 7
2 1 (5.00%) Windows 8
Processes & Methodologies
1 11 (55.00%) ITIL
1 11 (55.00%) Service Management
2 7 (35.00%) Incident Management
3 4 (20.00%) Process Management
4 2 (10.00%) Change Management
4 2 (10.00%) Risk Management
4 2 (10.00%) Supplier Management
5 1 (5.00%) ITIL V3
5 1 (5.00%) ITIL V2
5 1 (5.00%) Stakeholder Management
Qualifications
1 8 (40.00%) SC Cleared
1 8 (40.00%) Security Cleared
2 1 (5.00%) MCP
2 1 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 3 (15.00%) Active Directory
Vendors
1 9 (45.00%) Remedy
2 6 (30.00%) Microsoft
3 4 (20.00%) ServiceNow
4 3 (15.00%) Adobe
5 1 (5.00%) Citrix
5 1 (5.00%) Cisco