The table below looks at the statistics for ITSM skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 59 55 48
Rank change year-on-year
-4 -7
Contract jobs citing ITSM 5 5 1
As % of all contract IT jobs located in Birmingham 0.60% 0.82% 0.20%
As % of the Processes & Methodologies category 0.85% 1.27% 0.28%
Number of daily rates quoted 3 5 1
Average daily rate
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of your Daily Rate
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£288 £450 £350
Average daily rate % change year-on-year
-36.11% +28.57%
UK excluding London average daily rate £358 £354 £400
% change year-on-year
+1.13% -11.62%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.50 £19.00 £14.50
% change year-on-year
-2.63% +31.03%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
590 393 358
As % of all contract IT jobs located in Birmingham 71.00% 64.32% 69.92%
Number of daily rates quoted 397 227 194
Average daily rate £380 £380 £350
Average daily rate % change year-on-year
- +8.57%
90% offered a daily rate of more than £265 £230 £215
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £393 £375 £361
% change year-on-year
+4.66% +3.87%
Number of hourly rates quoted 15 14 17
Average hourly rate £14.50 £22.50 £14.00
Average hourly rate % change year-on-year
-35.55% +60.71%
90% offered a hourly rate of more than £8.78 £10.15 £10.76
10% offered a hourly rate of more than £23.30 £31.00 £37.00
UK excluding London average hourly rate £31.44 £29.75 £32.00
% change year-on-year
+5.68% -7.03%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Birmingham region.

ITSM Daily Rate Trend in Birmingham

ITSM
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Birmingham region over the 3 months to 21 April 2015.

ITSM Daily Rate Histogram in Birmingham

ITSM
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Birmingham region.

ITSM Hourly Rate Trend in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 21 April 2015, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 8 (66.67%) Service Management
2 7 (58.33%) ITIL
2 7 (58.33%) Microsoft
3 5 (41.67%) MS Office
4 4 (33.33%) Process Management
4 4 (33.33%) Performance Metrics
4 4 (33.33%) SC Cleared
4 4 (33.33%) Security Cleared
5 3 (25.00%) Active Directory
5 3 (25.00%) Windows
6 2 (16.67%) SLA
6 2 (16.67%) Finance
6 2 (16.67%) Incident Management
7 1 (8.33%) Business Development
7 1 (8.33%) French Language
7 1 (8.33%) German Language
7 1 (8.33%) Polish Language
7 1 (8.33%) Remedy ITSM
7 1 (8.33%) Banking
7 1 (8.33%) Cisco
7 1 (8.33%) MCP
7 1 (8.33%) PRINCE2
7 1 (8.33%) ISEB
7 1 (8.33%) Citrix
7 1 (8.33%) ITIL Certification
7 1 (8.33%) Remedy
7 1 (8.33%) Blackberry
7 1 (8.33%) MS Excel
7 1 (8.33%) MS Access
7 1 (8.33%) Data Warehouse

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 21 April 2015, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) MS Exchange
Applications
1 5 (41.67%) MS Office
2 1 (8.33%) MS Excel
Business Applications
1 1 (8.33%) Remedy ITSM
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 1 (8.33%) Broadband
1 1 (8.33%) LAN
1 1 (8.33%) VoIP
1 1 (8.33%) WAN
1 1 (8.33%) DHCP
1 1 (8.33%) TCP/IP
1 1 (8.33%) DNS
Database & Business Intelligence
1 1 (8.33%) MS Access
1 1 (8.33%) Data Warehouse
General
1 2 (16.67%) Finance
2 1 (8.33%) Banking
2 1 (8.33%) French Language
2 1 (8.33%) German Language
2 1 (8.33%) Polish Language
2 1 (8.33%) Telecoms
Job Titles
1 8 (66.67%) Analyst
2 7 (58.33%) Service Analyst
2 7 (58.33%) Service Desk Analyst
3 1 (8.33%) Server Engineer
3 1 (8.33%) Transition Manager
3 1 (8.33%) IT Services Manager
3 1 (8.33%) ITSM Consultant
3 1 (8.33%) Service Transition Manager
3 1 (8.33%) Senior Analyst
3 1 (8.33%) Release Manager
3 1 (8.33%) Service Manager
3 1 (8.33%) Data Analyst
3 1 (8.33%) Consultant
Miscellaneous
1 4 (33.33%) Performance Metrics
2 1 (8.33%) Blackberry
Operating Systems
1 3 (25.00%) Windows
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows 8
Processes & Methodologies
1 8 (66.67%) Service Management
2 7 (58.33%) ITIL
3 4 (33.33%) Process Management
4 2 (16.67%) Incident Management
5 1 (8.33%) Business Development
5 1 (8.33%) ITIL V3
5 1 (8.33%) ITIL V2
5 1 (8.33%) Analytics
5 1 (8.33%) Transition Management
5 1 (8.33%) PRINCE2
Qualifications
1 4 (33.33%) SC Cleared
1 4 (33.33%) Security Cleared
2 1 (8.33%) MCP
2 1 (8.33%) ISEB
2 1 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 3 (25.00%) Active Directory
Vendors
1 7 (58.33%) Microsoft
2 1 (8.33%) Citrix
2 1 (8.33%) Remedy
2 1 (8.33%) ServiceNow
2 1 (8.33%) Cisco