The table below looks at the statistics for ITSM skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 57 60 56
Rank change year-on-year
+3 -4
Contract jobs citing ITSM 9 3 4
As % of all contract IT jobs located in Birmingham 1.16% 0.46% 0.59%
As % of the Processes & Methodologies category 1.77% 0.65% 0.88%
Number of daily rates quoted 4 3 4
Average daily rate
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of your Daily Rate
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£255 £200 £325
Average daily rate % change year-on-year
+27.50% -38.46%
90% offered a daily rate of more than £210 £200 £203
10% offered a daily rate of more than £388 £280 £341
UK excluding London average daily rate £425 £350 £325
% change year-on-year
+21.42% +7.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.58 £14.00 £17.00
% change year-on-year
+11.28% -17.64%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
508 463 456
As % of all contract IT jobs located in Birmingham 65.72% 70.36% 67.46%
Number of daily rates quoted 290 317 251
Average daily rate £375 £365 £375
Average daily rate % change year-on-year
+2.73% -2.66%
90% offered a daily rate of more than £200 £227 £230
10% offered a daily rate of more than £488 £500 £485
UK excluding London average daily rate £375 £367 £363
% change year-on-year
+2.17% +1.24%
Number of hourly rates quoted 17 2 12
Average hourly rate £22.50 £12.00 £18.98
Average hourly rate % change year-on-year
+87.50% -36.75%
90% offered a hourly rate of more than £16.20 £12.00 £11.75
10% offered a hourly rate of more than £175.00 £58.40 £40.00
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Birmingham region.

ITSM Daily Rate Trend in Birmingham

ITSM
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Birmingham region over the 3 months to 23 September 2014.

ITSM Daily Rate Histogram in Birmingham

ITSM
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Birmingham region.

ITSM Hourly Rate Trend in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 September 2014, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 9 (60.00%) Service Management
2 6 (40.00%) ITIL
2 6 (40.00%) Remedy
2 6 (40.00%) Remedy ITSM
3 5 (33.33%) Adobe
3 5 (33.33%) Photoshop
4 4 (26.67%) Supplier Management
4 4 (26.67%) Stakeholder Management
4 4 (26.67%) Banking
4 4 (26.67%) ServiceNow
5 3 (20.00%) Social Media
5 3 (20.00%) Publishing
6 2 (13.33%) Finance
6 2 (13.33%) PRINCE2
6 2 (13.33%) ITIL Certification
6 2 (13.33%) Configuration Management
6 2 (13.33%) SC Cleared
6 2 (13.33%) Security Cleared
6 2 (13.33%) Incident Management
6 2 (13.33%) CMDB
7 1 (6.67%) SCCM
7 1 (6.67%) PRINCE2 Practitioner
7 1 (6.67%) Degree
7 1 (6.67%) Joomla!
7 1 (6.67%) CMS
7 1 (6.67%) SaaS
7 1 (6.67%) Transition Management
7 1 (6.67%) Project Management
7 1 (6.67%) BMC
7 1 (6.67%) HP

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 September 2014, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) CMS
1 1 (6.67%) Joomla!
Applications
1 5 (33.33%) Photoshop
2 1 (6.67%) MS Office
2 1 (6.67%) MS Excel
Business Applications
1 6 (40.00%) Remedy ITSM
Cloud Services
1 1 (6.67%) SaaS
General
1 4 (26.67%) Banking
2 3 (20.00%) Publishing
3 2 (13.33%) Finance
Job Titles
1 4 (26.67%) Web Manager
2 3 (20.00%) Project Manager
3 2 (13.33%) Analyst
3 2 (13.33%) Consultant
3 2 (13.33%) Infrastructure Project Manager
3 2 (13.33%) Infrastructure Manager
3 2 (13.33%) Administrator
3 2 (13.33%) Applications Manager
3 2 (13.33%) Web Content Manager
3 2 (13.33%) Content Manager
4 1 (6.67%) Defect Manager
4 1 (6.67%) ServiceNow Consultant
4 1 (6.67%) PMO Administrator
4 1 (6.67%) Architect
4 1 (6.67%) Service Desk Analyst
4 1 (6.67%) IT Administrator
4 1 (6.67%) Configuration Analyst
4 1 (6.67%) Transition Manager
4 1 (6.67%) Incident Manager
4 1 (6.67%) Senior Manager
Libraries, Frameworks & Software Standards
1 1 (6.67%) Web Services
1 1 (6.67%) XML
1 1 (6.67%) XSL
1 1 (6.67%) XML Schema
Miscellaneous
1 3 (20.00%) Social Media
2 2 (13.33%) CMDB
3 1 (6.67%) Client/Server
Processes & Methodologies
1 9 (60.00%) Service Management
2 6 (40.00%) ITIL
3 4 (26.67%) Stakeholder Management
3 4 (26.67%) Supplier Management
4 2 (13.33%) Incident Management
4 2 (13.33%) PRINCE2
4 2 (13.33%) Configuration Management
5 1 (6.67%) Project Management
5 1 (6.67%) SOA
5 1 (6.67%) Change Management
5 1 (6.67%) Risk Management
5 1 (6.67%) Workflow
5 1 (6.67%) Transition Management
Programming Languages
1 1 (6.67%) JavaScript
Qualifications
1 2 (13.33%) ITIL Certification
1 2 (13.33%) SC Cleared
1 2 (13.33%) Security Cleared
2 1 (6.67%) Degree
2 1 (6.67%) PRINCE2 Practitioner
2 1 (6.67%) ISEB
Systems Management
1 1 (6.67%) SCCM
Vendors
1 6 (40.00%) Remedy
2 5 (33.33%) Adobe
3 4 (26.67%) ServiceNow
4 1 (6.67%) HP
4 1 (6.67%) BMC