The table below looks at the statistics for ITSM skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 48 - 44
Rank change year-on-year
- 0
Contract jobs citing ITSM 9 0 3
As % of all contract IT jobs located in Birmingham 1.43% - 0.60%
As % of the Processes & Methodologies category 2.22% - 0.91%
Number of daily rates quoted 1 0 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£175 - £375
UK excluding London average daily rate £400 £375 £310
% change year-on-year
+6.66% +20.96%
Number of hourly rates quoted 1 0 0
Average hourly rate £13.00 - -
UK excluding London average hourly rate £15.00 £18.70 £15.25
% change year-on-year
-19.78% +22.62%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
405 419 328
As % of all contract IT jobs located in Birmingham 64.39% 68.91% 65.21%
Number of daily rates quoted 264 255 144
Average daily rate £375 £340 £365
Average daily rate % change year-on-year
+10.29% -6.84%
90% offered a daily rate of more than £225 £250 £248
10% offered a daily rate of more than £475 £500 £525
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 13 12 14
Average hourly rate £20.00 £20.00 £19.50
Average hourly rate % change year-on-year
- +2.56%
90% offered a hourly rate of more than £11.05 £11.00 £10.50
10% offered a hourly rate of more than £40.00 £36.10 £42.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Birmingham region.

ITSM Daily Rate Trend in Birmingham

ITSM
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Birmingham region.

ITSM Hourly Rate Trend in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 December 2014, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 12 (63.16%) ITIL
2 10 (52.63%) Service Management
3 9 (47.37%) Remedy
3 9 (47.37%) Remedy ITSM
4 8 (42.11%) SC Cleared
4 8 (42.11%) Security Cleared
5 7 (36.84%) Incident Management
6 5 (26.32%) Photoshop
6 5 (26.32%) Adobe
7 4 (21.05%) Microsoft
7 4 (21.05%) MS Office
7 4 (21.05%) Process Management
7 4 (21.05%) ServiceNow
7 4 (21.05%) Performance Metrics
8 3 (15.79%) Social Media
8 3 (15.79%) Banking
8 3 (15.79%) Finance
8 3 (15.79%) Publishing
8 3 (15.79%) Stakeholder Management
9 2 (10.53%) Supplier Management
9 2 (10.53%) Change Management
9 2 (10.53%) Risk Management
9 2 (10.53%) ITIL Certification
10 1 (5.26%) CMDB
10 1 (5.26%) ITIL V3
10 1 (5.26%) ITIL V2
10 1 (5.26%) Active Directory
10 1 (5.26%) Data Warehouse
10 1 (5.26%) SLA
10 1 (5.26%) Configuration Management

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) CMS
1 1 (5.26%) Joomla!
Applications
1 5 (26.32%) Photoshop
2 4 (21.05%) MS Office
Business Applications
1 9 (47.37%) Remedy ITSM
Database & Business Intelligence
1 1 (5.26%) Data Warehouse
General
1 3 (15.79%) Finance
1 3 (15.79%) Publishing
1 3 (15.79%) Banking
Job Titles
1 9 (47.37%) Analyst
1 9 (47.37%) Service Analyst
1 9 (47.37%) Service Desk Analyst
2 4 (21.05%) Web Manager
3 2 (10.53%) Web Content Manager
3 2 (10.53%) PMO Administrator
3 2 (10.53%) Content Manager
3 2 (10.53%) IT Administrator
3 2 (10.53%) Administrator
3 2 (10.53%) Applications Manager
3 2 (10.53%) Consultant
4 1 (5.26%) Applications Consultant
4 1 (5.26%) Configuration Manager
4 1 (5.26%) Incident Manager
4 1 (5.26%) Defect Manager
4 1 (5.26%) ITSM Consultant
Miscellaneous
1 4 (21.05%) Performance Metrics
2 3 (15.79%) Social Media
3 1 (5.26%) CMDB
Processes & Methodologies
1 12 (63.16%) ITIL
2 10 (52.63%) Service Management
3 7 (36.84%) Incident Management
4 4 (21.05%) Process Management
5 3 (15.79%) Stakeholder Management
6 2 (10.53%) Supplier Management
6 2 (10.53%) Change Management
6 2 (10.53%) Risk Management
7 1 (5.26%) Configuration Management
7 1 (5.26%) ITIL V3
7 1 (5.26%) ITIL V2
Qualifications
1 8 (42.11%) SC Cleared
1 8 (42.11%) Security Cleared
2 2 (10.53%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 1 (5.26%) Active Directory
Vendors
1 9 (47.37%) Remedy
2 5 (26.32%) Adobe
3 4 (21.05%) Microsoft
3 4 (21.05%) ServiceNow