The table below looks at the statistics for ITSM skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 51 64 57
Rank change year-on-year
+13 -7
Contract jobs citing ITSM 14 5 5
As % of all contract IT jobs located in Birmingham 1.82% 0.62% 0.83%
As % of the Processes & Methodologies category 2.30% 0.83% 1.22%
Number of daily rates quoted 10 3 5
Average daily rate £388 £288 £450
Average daily rate % change year-on-year
+34.78% -36.11%
90% offered a daily rate of more than £218 £154 £425
10% offered a daily rate of more than £455 £438 £465
UK excluding London average daily rate £375 £375 £352
% change year-on-year
- +6.53%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.23 £13.14 £17.00
% change year-on-year
+0.64% -22.70%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
609 600 409
As % of all contract IT jobs located in Birmingham 78.99% 74.26% 67.83%
Number of daily rates quoted 393 405 243
Average daily rate £375 £375 £395
Average daily rate % change year-on-year
- -5.06%
90% offered a daily rate of more than £243 £260 £240
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 21 12 13
Average hourly rate £35.00 £15.00 £25.88
Average hourly rate % change year-on-year
+133.33% -42.02%
90% offered a hourly rate of more than £10.73 £9.00 £10.50
10% offered a hourly rate of more than £42.50 £23.55 £31.00
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Birmingham region.

ITSM Daily Rate Trend in Birmingham

ITSM
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Birmingham region over the 3 months to 29 April 2016.

ITSM Daily Rate Histogram in Birmingham

ITSM
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Birmingham region.

ITSM Hourly Rate Trend in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 April 2016, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 31 (91.18%) ITIL
2 21 (61.76%) Service Management
3 16 (47.06%) Change Management
4 15 (44.12%) Analytical Skills
5 13 (38.24%) ITIL Certification
6 10 (29.41%) Finance
6 10 (29.41%) ServiceNow
6 10 (29.41%) User Acceptance Testing
6 10 (29.41%) Test Scripting
7 9 (26.47%) ITIL V3
7 9 (26.47%) Data Structures
7 9 (26.47%) Six Sigma
8 6 (17.65%) Security Cleared
9 5 (14.71%) Windows
10 4 (11.76%) SLA
10 4 (11.76%) Problem Management
11 3 (8.82%) Oracle Database
11 3 (8.82%) Relational Database
11 3 (8.82%) QA
11 3 (8.82%) Spring
11 3 (8.82%) Oracle OWB
11 3 (8.82%) Hibernate
11 3 (8.82%) Configuration Management
11 3 (8.82%) Unix
11 3 (8.82%) BusinessObjects
11 3 (8.82%) Eclipse
11 3 (8.82%) Toad
11 3 (8.82%) RDBMS
11 3 (8.82%) XML
11 3 (8.82%) JUnit

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.82%) WebLogic
Applications
1 1 (2.94%) MS Office
Business Applications
1 1 (2.94%) Remedy ITSM
Communications & Networking
1 1 (2.94%) LAN
1 1 (2.94%) WAN
Database & Business Intelligence
1 3 (8.82%) BusinessObjects
1 3 (8.82%) Oracle Database
1 3 (8.82%) Oracle OWB
1 3 (8.82%) RDBMS
1 3 (8.82%) Relational Database
2 2 (5.88%) Oracle Reports
Development Applications
1 3 (8.82%) Eclipse
1 3 (8.82%) JUnit
1 3 (8.82%) Toad
2 2 (5.88%) Ant
2 2 (5.88%) Artifactory
2 2 (5.88%) ClearQuest
2 2 (5.88%) Jenkins
2 2 (5.88%) JIRA
2 2 (5.88%) Maven
2 2 (5.88%) Oracle Forms
2 2 (5.88%) PVCS
General
1 10 (29.41%) Finance
2 1 (2.94%) Banking
2 1 (2.94%) Legal
Job Titles
1 13 (38.24%) Analyst
2 10 (29.41%) Business Analyst
3 9 (26.47%) ITIL Manager
4 4 (11.76%) Change Manager
4 4 (11.76%) ITIL Service Manager
4 4 (11.76%) ITSM Analyst
4 4 (11.76%) Service Manager
5 3 (8.82%) Consultant
5 3 (8.82%) Developer
5 3 (8.82%) ITIL Change Manager
6 2 (5.88%) Desktop Support
6 2 (5.88%) Head of Service Management
6 2 (5.88%) Incident Analyst
6 2 (5.88%) ITIL Problem Manager
6 2 (5.88%) ITSM Consultant
6 2 (5.88%) Java Developer
6 2 (5.88%) Oracle Developer
6 2 (5.88%) Problem Manager
6 2 (5.88%) Support Engineer
6 2 (5.88%) Transformation Analyst
Libraries, Frameworks & Software Standards
1 3 (8.82%) Hibernate
1 3 (8.82%) HTML
1 3 (8.82%) J2EE
1 3 (8.82%) JSP
1 3 (8.82%) Servlets
1 3 (8.82%) Spring
1 3 (8.82%) XML
2 2 (5.88%) Apache CXF
2 2 (5.88%) OC4J
2 2 (5.88%) Web Services
Miscellaneous
1 15 (44.12%) Analytical Skills
2 9 (26.47%) Data Structures
3 2 (5.88%) Computer Science
4 1 (2.94%) Management Information System
4 1 (2.94%) Mobile Banking
Operating Systems
1 5 (14.71%) Windows
2 3 (8.82%) Unix
Processes & Methodologies
1 31 (91.18%) ITIL
2 21 (61.76%) Service Management
3 16 (47.06%) Change Management
4 10 (29.41%) Test Scripting
4 10 (29.41%) User Acceptance Testing
5 9 (26.47%) ITIL V3
5 9 (26.47%) Six Sigma
6 4 (11.76%) Problem Management
7 3 (8.82%) Configuration Management
8 2 (5.88%) Capacity Planning
8 2 (5.88%) Continuous Improvement
8 2 (5.88%) Continuous Integration
8 2 (5.88%) Defect Tracking
8 2 (5.88%) OO
8 2 (5.88%) OOP
8 2 (5.88%) Root Cause Analysis
8 2 (5.88%) Supplier Management
8 2 (5.88%) UML
9 1 (2.94%) People Management
9 1 (2.94%) Software Testing
Programming Languages
1 3 (8.82%) C++
1 3 (8.82%) Java
1 3 (8.82%) PL/SQL
1 3 (8.82%) SQL
1 3 (8.82%) VB
Qualifications
1 13 (38.24%) ITIL Certification
2 6 (17.65%) Security Cleared
3 2 (5.88%) Degree
3 2 (5.88%) SC Cleared
3 2 (5.88%) Sun Certification
4 1 (2.94%) ISTQB
Quality Assurance & Compliance
1 4 (11.76%) SLA
2 3 (8.82%) QA
Vendors
1 10 (29.41%) ServiceNow
2 3 (8.82%) Oracle
3 2 (5.88%) Citrix
4 1 (2.94%) Avaya
4 1 (2.94%) BMC
4 1 (2.94%) Microsoft
4 1 (2.94%) Remedy