The first table below looks at the demand for ITSM skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 53 48 49
Rank change year-on-year
-5 +1
Contract jobs citing ITSM 5 1 2
As % of all contract IT jobs located in Birmingham 0.82% 0.20% 0.33%
As % of the Processes & Methodologies category 1.28% 0.29% 0.54%
Number of daily rates quoted 5 1 2
Average daily rate £450 £350 £283
Average daily rate % change year-on-year
+28.57% +23.89%
90% offered a daily rate of more than £425 £350 £269
10% offered a daily rate of more than £465 £350 £297
UK excluding London average daily rate £354 £400 £398
% change year-on-year
-11.62% +0.62%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.00 £14.50 £16.00
% change year-on-year
+31.03% -9.37%
Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
390 347 371
As % of all contract IT jobs located in Birmingham 63.62% 67.77% 61.63%
Number of daily rates quoted 228 190 208
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.06% +0.07%
90% offered a daily rate of more than £230 £215 £239
10% offered a daily rate of more than £470 £475 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 13 17 16
Average hourly rate £25.00 £14.00 £17.50
Average hourly rate % change year-on-year
+78.57% -20.00%
90% offered a hourly rate of more than £10.05 £10.76 £14.60
10% offered a hourly rate of more than £31.00 £37.00 £19.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
ITSM
West Midlands

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Birmingham region.

ITSM Daily Rate Trend in Birmingham

ITSM
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Birmingham region.

ITSM Hourly Rate Trend in Birmingham

ITSM
Top 28 Related IT Skills in Birmingham

For the 6 months to 18 April 2014, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 5 (83.33%) Service Management
2 3 (50.00%) Supplier Management
3 2 (33.33%) HP
3 2 (33.33%) BMC
3 2 (33.33%) JavaScript
3 2 (33.33%) Web Services
3 2 (33.33%) XML
3 2 (33.33%) XSL
3 2 (33.33%) ITIL
3 2 (33.33%) Client/Server
3 2 (33.33%) SOA
3 2 (33.33%) XML Schema
3 2 (33.33%) Remedy ITSM
3 2 (33.33%) Remedy
3 2 (33.33%) SaaS
3 2 (33.33%) Workflow
3 2 (33.33%) ServiceNow
4 1 (16.67%) FlexPod
4 1 (16.67%) Banking
4 1 (16.67%) Finance
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) VMware
4 1 (16.67%) PRINCE2 Practitioner
4 1 (16.67%) Zenoss
4 1 (16.67%) Cisco
4 1 (16.67%) PRINCE2
4 1 (16.67%) NetApp
4 1 (16.67%) Mercator

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 2 (33.33%) Remedy ITSM
Cloud Services
1 2 (33.33%) SaaS
General
1 1 (16.67%) Banking
1 1 (16.67%) Finance
Job Titles
1 3 (50.00%) Architect
1 3 (50.00%) Project Manager
2 2 (33.33%) Consultant
2 2 (33.33%) Infrastructure Project Manager
2 2 (33.33%) Administrator
2 2 (33.33%) Infrastructure Manager
2 2 (33.33%) ServiceNow Consultant
3 1 (16.67%) Senior Solutions Architect
3 1 (16.67%) Senior Infrastructure Architect
3 1 (16.67%) Infrastructure Architect
3 1 (16.67%) Infrastructure Solutions Architect
3 1 (16.67%) Senior Architect
3 1 (16.67%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (33.33%) Web Services
1 2 (33.33%) XML
1 2 (33.33%) XSL
1 2 (33.33%) XML Schema
Miscellaneous
1 2 (33.33%) Client/Server
2 1 (16.67%) FlexPod
Processes & Methodologies
1 5 (83.33%) Service Management
2 3 (50.00%) Supplier Management
3 2 (33.33%) ITIL
3 2 (33.33%) SOA
3 2 (33.33%) Workflow
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) PRINCE2
Programming Languages
1 2 (33.33%) JavaScript
Qualifications
1 1 (16.67%) PRINCE2 Practitioner
Systems Management
1 1 (16.67%) Zenoss
Vendors
1 2 (33.33%) HP
1 2 (33.33%) BMC
1 2 (33.33%) Remedy
1 2 (33.33%) ServiceNow
2 1 (16.67%) VMware
2 1 (16.67%) Cisco
2 1 (16.67%) NetApp
2 1 (16.67%) Mercator