The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 57 57 40
Rank change year-on-year
0 -17
Contract jobs requiring a Service Analyst 14 6 4
As % of all contract IT jobs located in Birmingham 1.74% 0.92% 0.92%
As % of the Job Titles category 1.86% 1.02% 0.98%
Number of daily rates quoted 6 3 0
Average daily rate
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of your Daily Rate
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£158 £125 -
Average daily rate % change year-on-year
+26.00% -
UK excluding London average daily rate £135 £125 £120
% change year-on-year
+8.00% +4.16%
Number of hourly rates quoted 3 0 2
Average hourly rate £10.00 - £92.35
90% offered a hourly rate of more than £9.20 - £26.23
10% offered a hourly rate of more than £13.20 - £158.47
UK excluding London average hourly rate £12.50 £14.00 £12.50
% change year-on-year
-10.71% +12.00%
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
751 586 408
As % of all contract IT jobs located in Birmingham 93.41% 90.15% 93.36%
Number of daily rates quoted 514 348 203
Average daily rate £360 £330 £350
Average daily rate % change year-on-year
+9.09% -5.71%
90% offered a daily rate of more than £225 £200 £220
10% offered a daily rate of more than £500 £488 £488
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 30 26 17
Average hourly rate £14.00 £14.50 £16.25
Average hourly rate % change year-on-year
-3.44% -10.76%
90% offered a hourly rate of more than £9.00 £10.50 £9.70
10% offered a hourly rate of more than £55.50 £31.50 £37.00
UK excluding London average hourly rate £16.16 £16.75 £17.50
% change year-on-year
-3.52% -4.28%

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Birmingham region.

Service Analyst Daily Rate Trend in Birmingham

Service Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Birmingham region.

Service Analyst Hourly Rate Trend in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 May 2015, IT contractor jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 28 (71.79%) Windows
2 19 (48.72%) MS Office
2 19 (48.72%) Windows XP
3 18 (46.15%) Active Directory
4 17 (43.59%) Microsoft
4 17 (43.59%) Windows 7
5 15 (38.46%) ITIL
6 13 (33.33%) SLA
6 13 (33.33%) Blackberry
7 12 (30.77%) Citrix
8 11 (28.21%) Legal
9 10 (25.64%) Service Management
10 8 (20.51%) CMDB
11 7 (17.95%) WorkSite
11 7 (17.95%) SC Cleared
11 7 (17.95%) Security Cleared
11 7 (17.95%) Progress
12 5 (12.82%) MS Excel
12 5 (12.82%) Incident Management
13 4 (10.26%) Service Delivery
13 4 (10.26%) Law
13 4 (10.26%) ITSM
14 3 (7.69%) ITIL V3
14 3 (7.69%) Linux
14 3 (7.69%) VPN
14 3 (7.69%) ITIL Certification
14 3 (7.69%) Cisco
14 3 (7.69%) Risk Analysis
15 2 (5.13%) Performance Metrics
15 2 (5.13%) HP

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 26 May 2015, IT contractor jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (17.95%) WorkSite
2 2 (5.13%) MS Exchange
3 1 (2.56%) Blackberry Enterprise Server
Applications
1 19 (48.72%) MS Office
2 5 (12.82%) MS Excel
Cloud Services
1 1 (2.56%) Office 365
Communications & Networking
1 3 (7.69%) VPN
2 2 (5.13%) LAN
2 2 (5.13%) VoIP
2 2 (5.13%) WAN
3 1 (2.56%) DHCP
3 1 (2.56%) TCP/IP
3 1 (2.56%) DNS
3 1 (2.56%) 3G
3 1 (2.56%) Broadband
Database & Business Intelligence
1 1 (2.56%) SQL Server
General
1 11 (28.21%) Legal
2 4 (10.26%) Law
3 2 (5.13%) French Language
4 1 (2.56%) German Language
4 1 (2.56%) Polish Language
4 1 (2.56%) Telecoms
Miscellaneous
1 13 (33.33%) Blackberry
2 8 (20.51%) CMDB
3 2 (5.13%) Analytical Skills
3 2 (5.13%) Performance Metrics
3 2 (5.13%) Statistics
4 1 (2.56%) Management Information System
4 1 (2.56%) PDA
Operating Systems
1 28 (71.79%) Windows
2 19 (48.72%) Windows XP
3 17 (43.59%) Windows 7
4 3 (7.69%) Linux
5 2 (5.13%) Windows Server 2003
5 2 (5.13%) Windows Server 2008
5 2 (5.13%) Windows 8
Processes & Methodologies
1 15 (38.46%) ITIL
2 10 (25.64%) Service Management
3 5 (12.82%) Incident Management
4 4 (10.26%) Service Delivery
4 4 (10.26%) ITSM
5 3 (7.69%) Risk Analysis
5 3 (7.69%) ITIL V3
6 2 (5.13%) Process Management
6 2 (5.13%) Asset Management
7 1 (2.56%) Logistics
7 1 (2.56%) Change Management
7 1 (2.56%) ITIL V2
7 1 (2.56%) IT Asset Management
Qualifications
1 7 (17.95%) SC Cleared
1 7 (17.95%) Security Cleared
2 3 (7.69%) ITIL Certification
3 2 (5.13%) MCP
Quality Assurance & Compliance
1 13 (33.33%) SLA
System Software
1 18 (46.15%) Active Directory
2 1 (2.56%) XenApp
Systems Management
1 1 (2.56%) Backup Exec
Vendors
1 17 (43.59%) Microsoft
2 12 (30.77%) Citrix
3 7 (17.95%) Progress
4 3 (7.69%) Cisco
5 2 (5.13%) HP
5 2 (5.13%) Dell
5 2 (5.13%) Remedy
5 2 (5.13%) LANDesk
6 1 (2.56%) McAfee
6 1 (2.56%) Lotus