The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 52 43 46
Rank change year-on-year
-9 +3
Contract jobs requiring a Service Analyst 7 5 7
As % of all contract IT jobs located in Birmingham 1.14% 0.96% 1.16%
As % of the Job Titles category 1.27% 1.03% 1.23%
Number of daily rates quoted 2 0 1
Average daily rate £116 - £265
UK excluding London average daily rate £120 £120 £138
% change year-on-year
- -12.72%
Number of hourly rates quoted 2 1 5
Average hourly rate £9.50 £9.70 £11.15
Average hourly rate % change year-on-year
-2.01% -13.04%
90% offered a hourly rate of more than £9.10 £9.70 £8.00
10% offered a hourly rate of more than £9.90 £9.70 £17.50
UK excluding London average hourly rate £13.50 £12.00 £13.00
% change year-on-year
+12.50% -7.69%
Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
551 487 571
As % of all contract IT jobs located in Birmingham 89.45% 93.83% 94.69%
Number of daily rates quoted 321 262 317
Average daily rate £350 £336 £350
Average daily rate % change year-on-year
+4.08% -3.92%
90% offered a daily rate of more than £188 £220 £215
10% offered a daily rate of more than £463 £475 £475
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 27 32 37
Average hourly rate £13.75 £13.50 £15.00
Average hourly rate % change year-on-year
+1.85% -10.00%
90% offered a hourly rate of more than £10.00 £9.70 £9.90
10% offered a hourly rate of more than £31.50 £37.00 £19.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Service Analyst
West Midlands

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Birmingham region.

Service Analyst Daily Rate Trend in Birmingham

Service Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Birmingham region.

Service Analyst Hourly Rate Trend in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 16 April 2014, IT contractor jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 5 (50.00%) Windows
2 4 (40.00%) Active Directory
3 3 (30.00%) Windows XP
3 3 (30.00%) Microsoft
4 2 (20.00%) Windows Server 2008
4 2 (20.00%) Windows 7
4 2 (20.00%) Legal
4 2 (20.00%) Problem Management
4 2 (20.00%) SLA
4 2 (20.00%) MS Office
4 2 (20.00%) Citrix
4 2 (20.00%) Windows Server 2003
5 1 (10.00%) Remedy
5 1 (10.00%) Blackberry
5 1 (10.00%) ITIL Certification
5 1 (10.00%) Lotus
5 1 (10.00%) ITIL
5 1 (10.00%) IBM Notes
5 1 (10.00%) MS Excel
5 1 (10.00%) Cognos
5 1 (10.00%) FMCG
5 1 (10.00%) Service Management
5 1 (10.00%) Service Delivery
5 1 (10.00%) Movex
5 1 (10.00%) Finance
5 1 (10.00%) Logistics
5 1 (10.00%) Incident Management
5 1 (10.00%) Statistics
5 1 (10.00%) Windows Vista
5 1 (10.00%) Resource Management

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) IBM Notes
1 1 (10.00%) WorkSite
Applications
1 2 (20.00%) MS Office
2 1 (10.00%) MS Excel
Business Applications
1 1 (10.00%) Movex
1 1 (10.00%) Infor M3
General
1 2 (20.00%) Legal
2 1 (10.00%) Finance
2 1 (10.00%) German Language
Miscellaneous
1 1 (10.00%) Blackberry
1 1 (10.00%) FMCG
1 1 (10.00%) Statistics
Operating Systems
1 5 (50.00%) Windows
2 3 (30.00%) Windows XP
3 2 (20.00%) Windows Server 2008
3 2 (20.00%) Windows 7
3 2 (20.00%) Windows Server 2003
4 1 (10.00%) Windows Vista
Processes & Methodologies
1 2 (20.00%) Problem Management
2 1 (10.00%) ITIL
2 1 (10.00%) Service Management
2 1 (10.00%) Service Delivery
2 1 (10.00%) Logistics
2 1 (10.00%) Incident Management
2 1 (10.00%) Resource Management
Qualifications
1 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 4 (40.00%) Active Directory
Vendors
1 3 (30.00%) Microsoft
2 2 (20.00%) Citrix
3 1 (10.00%) Remedy
3 1 (10.00%) Lotus
3 1 (10.00%) Cognos