The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 35 52 47
Rank change year-on-year
+17 -5
Contract jobs requiring a Service Analyst 24 3 1
As % of all contract IT jobs located in Birmingham 3.71% 0.49% 0.20%
As % of the Job Titles category 4.06% 0.54% 0.21%
Number of daily rates quoted 12 0 0
Average daily rate
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£123 - -
UK excluding London average daily rate £130 £110 £115
% change year-on-year
+18.18% -4.34%
Number of hourly rates quoted 6 2 1
Average hourly rate £12.00 £10.14 £17.50
Average hourly rate % change year-on-year
+18.34% -42.05%
UK excluding London average hourly rate £12.40 £12.50 £12.50
% change year-on-year
-0.80% -
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
591 551 473
As % of all contract IT jobs located in Birmingham 91.34% 89.30% 94.04%
Number of daily rates quoted 379 309 219
Average daily rate £350 £325 £340
Average daily rate % change year-on-year
+7.69% -4.41%
90% offered a daily rate of more than £150 £208 £225
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 32 30 32
Average hourly rate £16.00 £15.00 £14.67
Average hourly rate % change year-on-year
+6.66% +2.24%
90% offered a hourly rate of more than £11.03 £9.50 £11.50
10% offered a hourly rate of more than £27.50 £34.00 £30.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Birmingham region.

Service Analyst Daily Rate Trend in Birmingham

Service Analyst
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the Birmingham region over the 3 months to 19 December 2014.

Service Analyst Daily Rate Histogram in Birmingham

Service Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Birmingham region.

Service Analyst Hourly Rate Trend in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 December 2014, IT contractor jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 15 (45.45%) ITIL
1 15 (45.45%) Windows
2 13 (39.39%) Active Directory
3 12 (36.36%) Windows XP
3 12 (36.36%) SC Cleared
3 12 (36.36%) Security Cleared
4 11 (33.33%) MS Office
5 10 (30.30%) Windows 7
6 8 (24.24%) Incident Management
6 8 (24.24%) ITSM
7 7 (21.21%) Law
7 7 (21.21%) Legal
7 7 (21.21%) Blackberry
7 7 (21.21%) Microsoft
8 5 (15.15%) Remedy
8 5 (15.15%) Remedy ITSM
9 3 (9.09%) Performance Metrics
9 3 (9.09%) Tivoli
9 3 (9.09%) MS Excel
9 3 (9.09%) Service Management
9 3 (9.09%) Process Management
10 2 (6.06%) Service Delivery
10 2 (6.06%) Workflow
10 2 (6.06%) Finance
10 2 (6.06%) Linux
10 2 (6.06%) PRINCE2
10 2 (6.06%) SCOM
11 1 (3.03%) SCCM
11 1 (3.03%) Logistics
11 1 (3.03%) Statistics

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 11 (33.33%) MS Office
2 3 (9.09%) MS Excel
3 1 (3.03%) MS Visio
Business Applications
1 5 (15.15%) Remedy ITSM
General
1 7 (21.21%) Law
1 7 (21.21%) Legal
2 2 (6.06%) Finance
3 1 (3.03%) French Language
Miscellaneous
1 7 (21.21%) Blackberry
2 3 (9.09%) Performance Metrics
3 1 (3.03%) Statistics
3 1 (3.03%) Enterprise Storage
3 1 (3.03%) FMCG
3 1 (3.03%) Client/Server
Operating Systems
1 15 (45.45%) Windows
2 12 (36.36%) Windows XP
3 10 (30.30%) Windows 7
4 2 (6.06%) Linux
5 1 (3.03%) Windows Server 2008
5 1 (3.03%) Windows Server 2003
Processes & Methodologies
1 15 (45.45%) ITIL
2 8 (24.24%) Incident Management
2 8 (24.24%) ITSM
3 3 (9.09%) Service Management
3 3 (9.09%) Process Management
4 2 (6.06%) Service Delivery
4 2 (6.06%) Workflow
4 2 (6.06%) PRINCE2
5 1 (3.03%) Logistics
5 1 (3.03%) E-Discovery
5 1 (3.03%) Risk Management
5 1 (3.03%) Change Management
Qualifications
1 12 (36.36%) SC Cleared
1 12 (36.36%) Security Cleared
2 1 (3.03%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.03%) QA
1 1 (3.03%) SLA
System Software
1 13 (39.39%) Active Directory
Systems Management
1 3 (9.09%) Tivoli
2 2 (6.06%) SCOM
3 1 (3.03%) SCCM
Vendors
1 7 (21.21%) Microsoft
2 5 (15.15%) Remedy
3 1 (3.03%) LANDesk
3 1 (3.03%) ServiceNow
3 1 (3.03%) Citrix