The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 29 48 48
Rank change year-on-year
+19 0
Contract jobs requiring a Service Analyst 24 3 3
As % of all contract IT jobs located in Birmingham 4.02% 0.53% 0.64%
As % of the Job Titles category 4.44% 0.61% 0.67%
Number of daily rates quoted 12 0 0
Average daily rate
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of your Daily Rate
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£123 - -
UK excluding London average daily rate £130 £110 £130
% change year-on-year
+18.18% -15.38%
Number of hourly rates quoted 6 2 1
Average hourly rate £12.00 £9.50 £12.00
Average hourly rate % change year-on-year
+26.31% -20.83%
UK excluding London average hourly rate £12.45 £12.95 £12.00
% change year-on-year
-3.89% +7.91%
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
540 491 446
As % of all contract IT jobs located in Birmingham 90.45% 86.14% 94.49%
Number of daily rates quoted 336 290 206
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £200 £180 £225
10% offered a daily rate of more than £475 £475 £504
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 29 25 44
Average hourly rate £15.25 £14.50 £14.67
Average hourly rate % change year-on-year
+5.17% -1.15%
90% offered a hourly rate of more than £10.88 £9.50 £11.25
10% offered a hourly rate of more than £24.50 £20.00 £31.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Birmingham region.

Service Analyst Daily Rate Trend in Birmingham

Service Analyst
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the Birmingham region over the 3 months to 30 January 2015.

Service Analyst Daily Rate Histogram in Birmingham

Service Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Birmingham region.

Service Analyst Hourly Rate Trend in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 January 2015, IT contractor jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 18 (48.65%) ITIL
1 18 (48.65%) Windows
2 17 (45.95%) Active Directory
2 17 (45.95%) MS Office
3 16 (43.24%) Windows XP
4 14 (37.84%) Windows 7
5 12 (32.43%) SC Cleared
5 12 (32.43%) Security Cleared
6 11 (29.73%) Blackberry
6 11 (29.73%) Legal
7 10 (27.03%) Microsoft
8 9 (24.32%) ITSM
8 9 (24.32%) Incident Management
9 7 (18.92%) Law
9 7 (18.92%) Service Management
10 6 (16.22%) Remedy
10 6 (16.22%) Citrix
11 5 (13.51%) Remedy ITSM
12 4 (10.81%) Performance Metrics
12 4 (10.81%) CMDB
12 4 (10.81%) WorkSite
12 4 (10.81%) Progress
12 4 (10.81%) SLA
12 4 (10.81%) Process Management
13 3 (8.11%) Service Delivery
13 3 (8.11%) ITIL V3
14 2 (5.41%) Statistics
14 2 (5.41%) Cisco
14 2 (5.41%) MS Excel
14 2 (5.41%) PRINCE2

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.81%) WorkSite
Applications
1 17 (45.95%) MS Office
2 2 (5.41%) MS Excel
3 1 (2.70%) MS Visio
Business Applications
1 5 (13.51%) Remedy ITSM
General
1 11 (29.73%) Legal
2 7 (18.92%) Law
3 1 (2.70%) Finance
3 1 (2.70%) French Language
Miscellaneous
1 11 (29.73%) Blackberry
2 4 (10.81%) Performance Metrics
2 4 (10.81%) CMDB
3 2 (5.41%) Statistics
4 1 (2.70%) FMCG
Operating Systems
1 18 (48.65%) Windows
2 16 (43.24%) Windows XP
3 14 (37.84%) Windows 7
4 1 (2.70%) Windows Server 2003
4 1 (2.70%) Windows Server 2008
Processes & Methodologies
1 18 (48.65%) ITIL
2 9 (24.32%) ITSM
2 9 (24.32%) Incident Management
3 7 (18.92%) Service Management
4 4 (10.81%) Process Management
5 3 (8.11%) Service Delivery
5 3 (8.11%) ITIL V3
6 2 (5.41%) PRINCE2
7 1 (2.70%) Risk Management
7 1 (2.70%) Workflow
7 1 (2.70%) Change Management
7 1 (2.70%) Logistics
7 1 (2.70%) ITIL V2
Qualifications
1 12 (32.43%) SC Cleared
1 12 (32.43%) Security Cleared
2 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 4 (10.81%) SLA
System Software
1 17 (45.95%) Active Directory
Systems Management
1 1 (2.70%) SCCM
Vendors
1 10 (27.03%) Microsoft
2 6 (16.22%) Remedy
2 6 (16.22%) Citrix
3 4 (10.81%) Progress
4 2 (5.41%) Cisco
5 1 (2.70%) LANDesk
5 1 (2.70%) ServiceNow