The table below looks at the statistics for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
Service Management
Rank 34 47 51
Rank change year-on-year
+13 +4
Contract jobs citing Service Management 33 19 13
As % of all contract IT jobs located in Birmingham 4.33% 2.30% 2.08%
As % of the Processes & Methodologies category 5.51% 3.07% 3.02%
Number of daily rates quoted 20 13 11
Median daily rate £325 £325 £425
Median daily rate % change year-on-year
- -23.52%
90% offered a daily rate of more than £200 £190 £108
10% offered a daily rate of more than £505 £410 £475
UK excluding London median daily rate £400 £350 £350
% change year-on-year
+14.28% -
Number of hourly rates quoted 1 0 0
Median hourly rate £18.50 - -
UK excluding London median hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
599 618 430
As % of all contract IT jobs located in Birmingham 78.61% 74.82% 68.69%
Number of daily rates quoted 389 420 258
Median daily rate £375 £375 £375
90% offered a daily rate of more than £250 £265 £240
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 20 15 13
Median hourly rate £30.00 £22.50 £25.88
Median hourly rate % change year-on-year
+33.33% -13.04%
90% offered a hourly rate of more than £10.73 £9.00 £10.50
10% offered a hourly rate of more than £42.50 £27.85 £31.00
UK excluding London median hourly rate £36.00 £30.00 £30.41
% change year-on-year
+20.00% -1.35%

Service Management
Jobs Demand Trend in Birmingham

The demand trend of contract jobs across the Birmingham region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 5 May 2016.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 5 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Service Management.

1 49 (74.24%) ITIL
2 27 (40.91%) Finance
3 21 (31.82%) ITIL V3
4 18 (27.27%) ITSM
4 18 (27.27%) Windows
5 16 (24.24%) Microsoft
6 14 (21.21%) Analytical Skills
7 12 (18.18%) SLA
8 10 (15.15%) WAN
8 10 (15.15%) Unix
8 10 (15.15%) ServiceNow
9 9 (13.64%) Process Improvement
9 9 (13.64%) Security Cleared
9 9 (13.64%) LAN
9 9 (13.64%) Project Management
10 8 (12.12%) Change Management
10 8 (12.12%) PRINCE2
10 8 (12.12%) Linux
10 8 (12.12%) Agile Software Development
10 8 (12.12%) Red Hat Enterprise Linux
11 7 (10.61%) Veritas Cluster Server
11 7 (10.61%) Performance Analysis
11 7 (10.61%) Degree
11 7 (10.61%) CMDB
11 7 (10.61%) AIX
11 7 (10.61%) Solaris
11 7 (10.61%) NFS
11 7 (10.61%) ERP
11 7 (10.61%) SOA
11 7 (10.61%) Avaya

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.58%) SharePoint
2 3 (4.55%) BizTalk Server
2 3 (4.55%) SharePoint 2010
2 3 (4.55%) WebLogic
3 1 (1.52%) Exchange Server 2003
3 1 (1.52%) Exchange Server 2007
3 1 (1.52%) MS Exchange
Applications
1 6 (9.09%) MS Excel
1 6 (9.09%) MS Office
2 5 (7.58%) MS PowerPoint
2 5 (7.58%) MS Project
2 5 (7.58%) MS Visio
Cloud Services
1 5 (7.58%) IaaS
1 5 (7.58%) PaaS
1 5 (7.58%) SaaS
2 4 (6.06%) Office 365
3 2 (3.03%) Mimecast
Communications & Networking
1 10 (15.15%) WAN
2 9 (13.64%) LAN
3 4 (6.06%) IP Telephony
4 3 (4.55%) TCP/IP
4 3 (4.55%) VPN
5 2 (3.03%) Cisco ICM
5 2 (3.03%) PSTN
6 1 (1.52%) Cisco Nexus
6 1 (1.52%) Firewall
6 1 (1.52%) IPsec
6 1 (1.52%) Network Security
6 1 (1.52%) SAN
6 1 (1.52%) SSL
Database & Business Intelligence
1 3 (4.55%) BusinessObjects
1 3 (4.55%) DTS
1 3 (4.55%) Oracle Database
1 3 (4.55%) Oracle OWB
1 3 (4.55%) RDBMS
1 3 (4.55%) Relational Database
1 3 (4.55%) SQL Server
1 3 (4.55%) SQL Server Integration Services
2 2 (3.03%) Oracle Reports
Development Applications
1 3 (4.55%) Eclipse
1 3 (4.55%) JUnit
1 3 (4.55%) Toad
2 2 (3.03%) Ant
2 2 (3.03%) Artifactory
2 2 (3.03%) ClearQuest
2 2 (3.03%) Jenkins
2 2 (3.03%) JIRA
2 2 (3.03%) Maven
2 2 (3.03%) Oracle Forms
2 2 (3.03%) PVCS
General
1 27 (40.91%) Finance
2 5 (7.58%) Telecoms
3 4 (6.06%) German Language
3 4 (6.06%) Legal
4 2 (3.03%) Banking
4 2 (3.03%) Billing
4 2 (3.03%) Italian Language
4 2 (3.03%) Law
4 2 (3.03%) Spanish Language
Job Titles
1 11 (16.67%) Analyst
2 8 (12.12%) Administrator
3 7 (10.61%) Architect
3 7 (10.61%) ITIL Manager
4 6 (9.09%) Unix Administrator
5 5 (7.58%) Enterprise Architect
6 4 (6.06%) 2nd Line Support
6 4 (6.06%) Change Manager
6 4 (6.06%) Service Analyst
6 4 (6.06%) Service Desk Analyst
6 4 (6.06%) Systems Administrator
6 4 (6.06%) Unix Systems Administrator
7 3 (4.55%) Business Analyst
7 3 (4.55%) Developer
7 3 (4.55%) IT Analyst
7 3 (4.55%) ITIL Change Manager
7 3 (4.55%) Support Analyst
7 3 (4.55%) Support Engineer
8 2 (3.03%) 2nd Line Support Analyst
8 2 (3.03%) ITIL Problem Manager
Libraries, Frameworks & Software Standards
1 6 (9.09%) HTML
1 6 (9.09%) XML
2 5 (7.58%) Web Services
3 3 (4.55%) .NET
3 3 (4.55%) EDI
3 3 (4.55%) Hibernate
3 3 (4.55%) HTML5
3 3 (4.55%) J2EE
3 3 (4.55%) JSP
3 3 (4.55%) REST
3 3 (4.55%) Servlets
3 3 (4.55%) SOAP
3 3 (4.55%) Spring
4 2 (3.03%) Apache CXF
4 2 (3.03%) OC4J
Miscellaneous
1 14 (21.21%) Analytical Skills
2 7 (10.61%) CMDB
3 5 (7.58%) Computer Science
3 5 (7.58%) Social Media
4 4 (6.06%) Data Centre
5 3 (4.55%) Data Structures
5 3 (4.55%) Management Information System
6 2 (3.03%) Blackberry
6 2 (3.03%) iPad
6 2 (3.03%) iPhone
6 2 (3.03%) IVR
7 1 (1.52%) CESG
7 1 (1.52%) Mobile Banking
Operating Systems
1 18 (27.27%) Windows
2 10 (15.15%) Unix
3 8 (12.12%) Linux
3 8 (12.12%) Red Hat Enterprise Linux
4 7 (10.61%) AIX
4 7 (10.61%) Solaris
5 2 (3.03%) Windows 7
5 2 (3.03%) Windows Server
6 1 (1.52%) CentOS
6 1 (1.52%) Windows 10
6 1 (1.52%) Windows Server 2003
6 1 (1.52%) Windows Server 2008
Processes & Methodologies
1 49 (74.24%) ITIL
2 21 (31.82%) ITIL V3
3 18 (27.27%) ITSM
4 9 (13.64%) Process Improvement
4 9 (13.64%) Project Management
5 8 (12.12%) Agile Software Development
5 8 (12.12%) Change Management
5 8 (12.12%) PRINCE2
6 7 (10.61%) ERP
6 7 (10.61%) Performance Analysis
6 7 (10.61%) SOA
7 6 (9.09%) Root Cause Analysis
7 6 (9.09%) Service Delivery
8 5 (7.58%) Enterprise Architecture
8 5 (7.58%) Problem Management
8 5 (7.58%) Process Management
8 5 (7.58%) TOGAF
8 5 (7.58%) Zachman Framework
9 3 (4.55%) Test Scripting
9 3 (4.55%) User Acceptance Testing
Programming Languages
1 6 (9.09%) Java
1 6 (9.09%) VB
2 3 (4.55%) C++
2 3 (4.55%) JavaScript
2 3 (4.55%) PL/SQL
2 3 (4.55%) SQL
2 3 (4.55%) XPath
Qualifications
1 9 (13.64%) Security Cleared
2 7 (10.61%) Degree
3 5 (7.58%) SC Cleared
4 4 (6.06%) ITIL Certification
5 2 (3.03%) CCVP
5 2 (3.03%) PRINCE2 Certification
5 2 (3.03%) Sun Certification
6 1 (1.52%) CCNA
6 1 (1.52%) Cisco Certification
6 1 (1.52%) MCP
6 1 (1.52%) PMI Certification
6 1 (1.52%) PMP
Quality Assurance & Compliance
1 12 (18.18%) SLA
2 2 (3.03%) COBIT
3 1 (1.52%) QA
System Software
1 7 (10.61%) NFS
1 7 (10.61%) Veritas Cluster Server
2 6 (9.09%) Active Directory
3 2 (3.03%) Microsoft App-V
4 1 (1.52%) vCloud
4 1 (1.52%) VMware Infrastructure
4 1 (1.52%) vSphere
Systems Management
1 4 (6.06%) SCCM
2 1 (1.52%) AirWatch
Vendors
1 16 (24.24%) Microsoft
2 10 (15.15%) ServiceNow
3 7 (10.61%) Avaya
3 7 (10.61%) Cognizant
3 7 (10.61%) Red Hat
3 7 (10.61%) Veritas
4 6 (9.09%) Cisco
4 6 (9.09%) SAP
5 4 (6.06%) Citrix
6 3 (4.55%) Oracle
7 2 (3.03%) iManage
7 2 (3.03%) LANDesk
7 2 (3.03%) Mitel
7 2 (3.03%) Progress
7 2 (3.03%) Remedy
7 2 (3.03%) VMware
8 1 (1.52%) CheckPoint
8 1 (1.52%) F5
8 1 (1.52%) Fortinet
8 1 (1.52%) Juniper