The table below looks at the statistics for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 42 53 55
Rank change year-on-year
+11 +2
Contract jobs citing Service Management 20 8 4
As % of all contract IT jobs located in Birmingham 2.78% 1.11% 0.65%
As % of the Processes & Methodologies category 3.74% 1.58% 0.94%
Number of daily rates quoted 16 7 1
Average daily rate
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£400 £350 £425
Average daily rate % change year-on-year
+14.28% -17.64%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.52 £15.00 £13.35
% change year-on-year
+23.46% +12.35%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
535 506 426
As % of all contract IT jobs located in Birmingham 74.31% 70.47% 68.82%
Number of daily rates quoted 339 314 257
Average daily rate £375 £375 £375
90% offered a daily rate of more than £265 £210 £250
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 14 14 2
Average hourly rate £25.00 £27.50 £175.00
Average hourly rate % change year-on-year
-9.09% -84.28%
UK excluding London average hourly rate £30.52 £26.00 £31.00
% change year-on-year
+17.38% -16.12%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 4 August 2015.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 4 August 2015, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 34 (87.18%) ITIL
2 11 (28.21%) Project Management
3 9 (23.08%) SLA
4 8 (20.51%) Microsoft
4 8 (20.51%) ITSM
4 8 (20.51%) Transition Management
5 7 (17.95%) Configuration Management
5 7 (17.95%) Service Delivery
5 7 (17.95%) PRINCE2
6 6 (15.38%) SC Cleared
6 6 (15.38%) Security Cleared
7 5 (12.82%) Logical Data Model
7 5 (12.82%) CRM
7 5 (12.82%) Data Modelling
7 5 (12.82%) ITIL Certification
7 5 (12.82%) Finance
8 4 (10.26%) Windows XP
8 4 (10.26%) Windows
8 4 (10.26%) Change Management
8 4 (10.26%) Active Directory
8 4 (10.26%) Citrix
8 4 (10.26%) Analytical Skills
8 4 (10.26%) Data Quality
9 3 (7.69%) XenApp
9 3 (7.69%) Windows 7
9 3 (7.69%) MS Office
9 3 (7.69%) PRINCE
9 3 (7.69%) SharePoint
9 3 (7.69%) SQL
9 3 (7.69%) Legal

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 4 August 2015, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.69%) SharePoint
2 2 (5.13%) CMS
2 2 (5.13%) SharePoint 2010
3 1 (2.56%) Blackberry Enterprise Server
Applications
1 3 (7.69%) MS Office
2 2 (5.13%) MS Excel
Business Applications
1 2 (5.13%) Dynamics CRM
Cloud Services
1 1 (2.56%) Office 365
Communications & Networking
1 2 (5.13%) DNS
1 2 (5.13%) DHCP
1 2 (5.13%) NetScaler
2 1 (2.56%) VPN
2 1 (2.56%) 3G
2 1 (2.56%) Firewall
2 1 (2.56%) IP Telephony
2 1 (2.56%) NAS
2 1 (2.56%) Broadband
2 1 (2.56%) LAN
2 1 (2.56%) VoIP
2 1 (2.56%) WAN
Database & Business Intelligence
1 2 (5.13%) Data Warehouse
2 1 (2.56%) SQL Server
2 1 (2.56%) MS Access
General
1 5 (12.82%) Finance
2 3 (7.69%) Legal
3 2 (5.13%) Law
4 1 (2.56%) Advertising
4 1 (2.56%) Telecoms
Job Titles
1 13 (33.33%) Analyst
2 8 (20.51%) Service Manager
3 6 (15.38%) Service Analyst
4 5 (12.82%) Services Delivery Manager
4 5 (12.82%) Service Desk Analyst
4 5 (12.82%) Architect
4 5 (12.82%) Delivery Manager
4 5 (12.82%) Transition Manager
5 4 (10.26%) 1st Line Support Analyst
5 4 (10.26%) Support Analyst
5 4 (10.26%) 1st Line Support
5 4 (10.26%) Implementation Analyst
6 3 (7.69%) Commercial Manager
6 3 (7.69%) Service Transition Manager
7 2 (5.13%) Configuration Management Analyst
7 2 (5.13%) Service Architect
7 2 (5.13%) Help Desk Engineer
7 2 (5.13%) Configuration Analyst
7 2 (5.13%) Enterprise Architect
8 1 (2.56%) Support Manager
Miscellaneous
1 4 (10.26%) Analytical Skills
2 3 (7.69%) Fat Client
2 3 (7.69%) Thin Client
2 3 (7.69%) Management Information System
3 2 (5.13%) Data Integration
3 2 (5.13%) Performance Metrics
4 1 (2.56%) PDA
4 1 (2.56%) Blackberry
Operating Systems
1 4 (10.26%) Windows
1 4 (10.26%) Windows XP
2 3 (7.69%) Windows 7
3 2 (5.13%) Windows Server 2003
4 1 (2.56%) Windows 8
Processes & Methodologies
1 34 (87.18%) ITIL
2 11 (28.21%) Project Management
3 8 (20.51%) ITSM
3 8 (20.51%) Transition Management
4 7 (17.95%) Service Delivery
4 7 (17.95%) PRINCE2
4 7 (17.95%) Configuration Management
5 5 (12.82%) Data Modelling
5 5 (12.82%) CRM
5 5 (12.82%) Logical Data Model
6 4 (10.26%) Change Management
7 3 (7.69%) PRINCE
7 3 (7.69%) Incident Management
7 3 (7.69%) Enterprise Architecture
8 2 (5.13%) Agile Software Development
8 2 (5.13%) Asset Management
8 2 (5.13%) TOGAF
8 2 (5.13%) BPMN
8 2 (5.13%) Data Validation
8 2 (5.13%) Data Architecture
Programming Languages
1 3 (7.69%) SQL
Qualifications
1 6 (15.38%) SC Cleared
1 6 (15.38%) Security Cleared
2 5 (12.82%) ITIL Certification
3 3 (7.69%) Degree
4 2 (5.13%) ISEB
4 2 (5.13%) ISTQB
Quality Assurance & Compliance
1 9 (23.08%) SLA
2 4 (10.26%) Data Quality
3 2 (5.13%) COBIT
3 2 (5.13%) QA
4 1 (2.56%) ISO/IEC 27001
System Software
1 4 (10.26%) Active Directory
2 3 (7.69%) XenApp
3 2 (5.13%) Terminal Server
3 2 (5.13%) Microsoft App-V
3 2 (5.13%) VMware Infrastructure
Systems Management
1 2 (5.13%) SCCM
1 2 (5.13%) Forefront Identity Manager
Vendors
1 8 (20.51%) Microsoft
2 4 (10.26%) Citrix
3 2 (5.13%) VMware
4 1 (2.56%) LANDesk
4 1 (2.56%) ServiceNow
4 1 (2.56%) McAfee
Birmingham
Lawrence Harvey
Rate: £350.00 - £400 per day
Posted: 21 days ago