The table below looks at the statistics for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 34 47 45
Rank change year-on-year
+13 -2
Contract jobs citing Service Management 19 4 6
As % of all contract IT jobs located in Birmingham 3.18% 0.70% 1.27%
As % of the Processes & Methodologies category 4.66% 1.06% 2.03%
Number of daily rates quoted 8 3 4
Average daily rate
Keep up to 90%
of your Daily Rate
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£218 £150 £488
Average daily rate % change year-on-year
+45.00% -69.23%
90% offered a daily rate of more than £154 £126 £375
10% offered a daily rate of more than £473 £298 £600
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 1 0 0
Average hourly rate £13.00 - -
UK excluding London average hourly rate £14.69 £17.68 £17.75
% change year-on-year
-16.90% -0.42%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
408 379 296
As % of all contract IT jobs located in Birmingham 68.34% 66.49% 62.71%
Number of daily rates quoted 256 239 135
Average daily rate £375 £345 £350
Average daily rate % change year-on-year
+8.69% -1.42%
90% offered a daily rate of more than £225 £250 £250
10% offered a daily rate of more than £490 £500 £522
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 15 11 20
Average hourly rate £13.00 £11.25 £19.00
Average hourly rate % change year-on-year
+15.55% -40.78%
90% offered a hourly rate of more than £10.00 £9.15 £11.10
10% offered a hourly rate of more than £26.00 £18.25 £31.00
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 30 January 2015.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 January 2015, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 16 (45.71%) ITIL
2 11 (31.43%) ITSM
3 10 (28.57%) SC Cleared
3 10 (28.57%) Security Cleared
4 8 (22.86%) Service Delivery
4 8 (22.86%) Finance
4 8 (22.86%) Microsoft
5 7 (20.00%) Citrix
6 6 (17.14%) MS Office
6 6 (17.14%) Analytical Skills
7 5 (14.29%) SQL
7 5 (14.29%) Oracle
7 5 (14.29%) Remedy
7 5 (14.29%) Active Directory
7 5 (14.29%) Management Information System
7 5 (14.29%) Disaster Recovery
8 4 (11.43%) Banking
8 4 (11.43%) Change Management
8 4 (11.43%) Process Management
8 4 (11.43%) ISEB
8 4 (11.43%) Sarbanes-Oxley
8 4 (11.43%) BCP
8 4 (11.43%) SLA
8 4 (11.43%) Windows
8 4 (11.43%) Performance Metrics
8 4 (11.43%) ITIL V3
8 4 (11.43%) Transition Management
8 4 (11.43%) ServiceNow
8 4 (11.43%) Remedy ITSM
8 4 (11.43%) Release Management

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.57%) SharePoint
2 1 (2.86%) Exchange Server 2003
2 1 (2.86%) Joomla!
2 1 (2.86%) Exchange Server 2010
2 1 (2.86%) MS Exchange
2 1 (2.86%) CMS
Applications
1 6 (17.14%) MS Office
2 2 (5.71%) MS Excel
2 2 (5.71%) Photoshop
3 1 (2.86%) MS PowerPoint
3 1 (2.86%) MS Project
3 1 (2.86%) MS Visio
Business Applications
1 4 (11.43%) Remedy ITSM
Communications & Networking
1 2 (5.71%) Network Security
2 1 (2.86%) Unified Communications
2 1 (2.86%) Broadband
2 1 (2.86%) TCP/IP
2 1 (2.86%) DNS
2 1 (2.86%) Firewall
Database & Business Intelligence
1 1 (2.86%) QlikView
1 1 (2.86%) SQL Server
1 1 (2.86%) Data Warehouse
General
1 8 (22.86%) Finance
2 4 (11.43%) Banking
3 1 (2.86%) Investment Banking
Job Titles
1 11 (31.43%) Analyst
2 7 (20.00%) Service Desk Analyst
2 7 (20.00%) Service Analyst
3 3 (8.57%) Consultant
3 3 (8.57%) Tester
4 2 (5.71%) Business Analyst
4 2 (5.71%) Administrator
4 2 (5.71%) Service Manager
4 2 (5.71%) Content Manager
4 2 (5.71%) Web Content Manager
4 2 (5.71%) PMO Administrator
4 2 (5.71%) Web Manager
4 2 (5.71%) IT Administrator
4 2 (5.71%) Operations Analyst
5 1 (2.86%) Service Design Manager
5 1 (2.86%) Service Design Architect
5 1 (2.86%) SCCM Consultant
5 1 (2.86%) SCCM Specialist
5 1 (2.86%) Defect Manager
5 1 (2.86%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 1 (2.86%) Web Services
1 1 (2.86%) Middleware
Miscellaneous
1 6 (17.14%) Analytical Skills
2 5 (14.29%) Management Information System
3 4 (11.43%) Performance Metrics
4 3 (8.57%) Statistics
5 1 (2.86%) CMDB
5 1 (2.86%) Blackberry
Operating Systems
1 4 (11.43%) Windows
2 1 (2.86%) Windows Server 2008
Processes & Methodologies
1 16 (45.71%) ITIL
2 11 (31.43%) ITSM
3 8 (22.86%) Service Delivery
4 5 (14.29%) Disaster Recovery
5 4 (11.43%) Change Management
5 4 (11.43%) Process Management
5 4 (11.43%) BCP
5 4 (11.43%) ITIL V3
5 4 (11.43%) Transition Management
5 4 (11.43%) Release Management
5 4 (11.43%) Test Scripting
5 4 (11.43%) Knowledge Management
6 3 (8.57%) Supplier Management
6 3 (8.57%) Incident Management
6 3 (8.57%) Integration Testing
7 2 (5.71%) Risk Management
7 2 (5.71%) Asset Management
7 2 (5.71%) Migration
7 2 (5.71%) Portfolio Management
7 2 (5.71%) Change Control
Programming Languages
1 5 (14.29%) SQL
2 1 (2.86%) PowerShell
Qualifications
1 10 (28.57%) SC Cleared
1 10 (28.57%) Security Cleared
2 4 (11.43%) ISEB
3 2 (5.71%) ITIL Certification
Quality Assurance & Compliance
1 4 (11.43%) Sarbanes-Oxley
1 4 (11.43%) SLA
2 1 (2.86%) QA
2 1 (2.86%) ISO/IEC 27001
System Software
1 5 (14.29%) Active Directory
Systems Management
1 1 (2.86%) SCOrch
1 1 (2.86%) SCCM
Vendors
1 8 (22.86%) Microsoft
2 7 (20.00%) Citrix
3 5 (14.29%) Oracle
3 5 (14.29%) Remedy
4 4 (11.43%) ServiceNow
5 3 (8.57%) Cisco
6 2 (5.71%) Adobe
7 1 (2.86%) SAP
7 1 (2.86%) Avaya
7 1 (2.86%) CA