The table below looks at the statistics for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 28 36 45
Rank change year-on-year
+8 +9
Contract jobs citing Service Management 34 20 5
As % of all contract IT jobs located in Birmingham 5.03% 3.36% 0.93%
As % of the Processes & Methodologies category 6.49% 4.78% 1.36%
Number of daily rates quoted 23 9 4
Average daily rate £450 £200 £243
Average daily rate % change year-on-year
+125.00% -17.52%
90% offered a daily rate of more than £284 £154 £129
10% offered a daily rate of more than £570 £465 £416
UK excluding London average daily rate £380 £375 £364
% change year-on-year
+1.33% +3.09%
Number of hourly rates quoted 2 1 0
Average hourly rate £12.70 £13.00 -
Average hourly rate % change year-on-year
-2.30% -
UK excluding London average hourly rate £14.00 £15.79 £13.61
% change year-on-year
-11.33% +16.06%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
524 418 369
As % of all contract IT jobs located in Birmingham 77.51% 70.25% 68.33%
Number of daily rates quoted 338 254 223
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £238 £250 £225
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 14 18 11
Average hourly rate £15.00 £13.00 £11.25
Average hourly rate % change year-on-year
+15.38% +15.55%
90% offered a hourly rate of more than £10.73 £9.68 £9.00
10% offered a hourly rate of more than £49.00 £26.00 £16.25
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 14 February 2016.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 14 February 2016, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 49 (84.48%) ITIL
2 23 (39.66%) Finance
3 21 (36.21%) ITSM
4 16 (27.59%) SLA
5 14 (24.14%) Microsoft
6 13 (22.41%) NFS
6 13 (22.41%) Unix
6 13 (22.41%) AIX
6 13 (22.41%) Solaris
6 13 (22.41%) Linux
6 13 (22.41%) Cognizant
6 13 (22.41%) Veritas
6 13 (22.41%) Red Hat
6 13 (22.41%) Red Hat Enterprise Linux
6 13 (22.41%) Veritas Cluster Server
6 13 (22.41%) Performance Analysis
7 12 (20.69%) ServiceNow
7 12 (20.69%) Windows
7 12 (20.69%) SOA
7 12 (20.69%) ERP
8 11 (18.97%) Agile Software Development
8 11 (18.97%) ITIL V3
9 10 (17.24%) CMDB
9 10 (17.24%) Change Management
9 10 (17.24%) SAP
10 9 (15.52%) Process Management
10 9 (15.52%) Enterprise Architecture
10 9 (15.52%) Zachman Framework
10 9 (15.52%) TOGAF
10 9 (15.52%) Social Media

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 14 February 2016, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.62%) SharePoint
2 4 (6.90%) BizTalk Server
2 4 (6.90%) SharePoint 2010
3 1 (1.72%) Blackberry Enterprise Server
3 1 (1.72%) Exchange Server 2003
3 1 (1.72%) Exchange Server 2007
3 1 (1.72%) MS Exchange
Applications
1 4 (6.90%) MS Office
2 2 (3.45%) MS Excel
2 2 (3.45%) MS PowerPoint
2 2 (3.45%) MS Project
2 2 (3.45%) MS Visio
Business Applications
1 1 (1.72%) Remedy ITSM
Cloud Services
1 9 (15.52%) IaaS
1 9 (15.52%) PaaS
1 9 (15.52%) SaaS
2 3 (5.17%) Office 365
3 2 (3.45%) Mimecast
Communications & Networking
1 5 (8.62%) LAN
1 5 (8.62%) WAN
2 2 (3.45%) IP Telephony
2 2 (3.45%) VoIP
2 2 (3.45%) VPN
Database & Business Intelligence
1 4 (6.90%) DTS
1 4 (6.90%) SQL Server
1 4 (6.90%) SQL Server Integration Services
General
1 23 (39.66%) Finance
2 5 (8.62%) Legal
3 3 (5.17%) Banking
3 3 (5.17%) Law
4 2 (3.45%) Billing
5 1 (1.72%) German Language
5 1 (1.72%) Retail
5 1 (1.72%) Telecoms
Job Titles
1 12 (20.69%) Architect
2 10 (17.24%) Analyst
3 9 (15.52%) Enterprise Architect
3 9 (15.52%) Unix Administrator
4 8 (13.79%) Administrator
5 7 (12.07%) Systems Administrator
5 7 (12.07%) Unix Systems Administrator
6 6 (10.34%) ITIL Manager
6 6 (10.34%) TOGAF Architect
6 6 (10.34%) TOGAF Enterprise Architect
6 6 (10.34%) Zachman Architect
7 4 (6.90%) Unix Engineer
8 3 (5.17%) 2nd Line Support
8 3 (5.17%) AIX Engineer
8 3 (5.17%) Applications Architect
8 3 (5.17%) IT Analyst
8 3 (5.17%) ITIL Change Manager
8 3 (5.17%) Linux Engineer
8 3 (5.17%) Solaris Engineer
8 3 (5.17%) Unix Linux Engineer
Libraries, Frameworks & Software Standards
1 4 (6.90%) .NET
1 4 (6.90%) EDI
1 4 (6.90%) HTML
1 4 (6.90%) HTML5
1 4 (6.90%) REST
1 4 (6.90%) SOAP
1 4 (6.90%) Web Services
1 4 (6.90%) XML
Miscellaneous
1 10 (17.24%) CMDB
2 9 (15.52%) Social Media
3 8 (13.79%) Analytical Skills
4 7 (12.07%) Computer Science
5 3 (5.17%) Blackberry
5 3 (5.17%) Data Centre
5 3 (5.17%) Management Information System
6 2 (3.45%) Data Structures
6 2 (3.45%) iPad
6 2 (3.45%) iPhone
7 1 (1.72%) Driving Licence
7 1 (1.72%) Mobile Banking
Operating Systems
1 13 (22.41%) AIX
1 13 (22.41%) Linux
1 13 (22.41%) Red Hat Enterprise Linux
1 13 (22.41%) Solaris
1 13 (22.41%) Unix
2 12 (20.69%) Windows
3 3 (5.17%) Windows 7
4 2 (3.45%) Windows Server
5 1 (1.72%) Windows 10
5 1 (1.72%) Windows Server 2003
5 1 (1.72%) Windows Server 2008
5 1 (1.72%) Windows Server 2012
Processes & Methodologies
1 49 (84.48%) ITIL
2 21 (36.21%) ITSM
3 13 (22.41%) Performance Analysis
4 12 (20.69%) ERP
4 12 (20.69%) SOA
5 11 (18.97%) Agile Software Development
5 11 (18.97%) ITIL V3
6 10 (17.24%) Change Management
7 9 (15.52%) Enterprise Architecture
7 9 (15.52%) Process Improvement
7 9 (15.52%) Process Management
7 9 (15.52%) TOGAF
7 9 (15.52%) Zachman Framework
8 7 (12.07%) Project Management
9 5 (8.62%) BPR
9 5 (8.62%) Problem Management
10 4 (6.90%) Analytics
10 4 (6.90%) EAI
10 4 (6.90%) Software Architecture
10 4 (6.90%) Test Scripting
Programming Languages
1 4 (6.90%) Java
1 4 (6.90%) JavaScript
1 4 (6.90%) VB
1 4 (6.90%) XPath
Qualifications
1 8 (13.79%) Degree
2 7 (12.07%) Security Cleared
3 5 (8.62%) ITIL Certification
4 3 (5.17%) SC Cleared
5 2 (3.45%) ISTQB
6 1 (1.72%) MCSE
6 1 (1.72%) Microsoft Certification
Quality Assurance & Compliance
1 16 (27.59%) SLA
2 4 (6.90%) QA
System Software
1 13 (22.41%) NFS
1 13 (22.41%) Veritas Cluster Server
2 7 (12.07%) Active Directory
3 2 (3.45%) Microsoft App-V
Systems Management
1 4 (6.90%) SCCM
Vendors
1 14 (24.14%) Microsoft
2 13 (22.41%) Cognizant
2 13 (22.41%) Red Hat
2 13 (22.41%) Veritas
3 12 (20.69%) ServiceNow
4 10 (17.24%) SAP
5 4 (6.90%) Avaya
5 4 (6.90%) Citrix
6 2 (3.45%) Cisco
6 2 (3.45%) iManage
6 2 (3.45%) LANDesk
6 2 (3.45%) Mitel
7 1 (1.72%) Apple
7 1 (1.72%) HP
7 1 (1.72%) Remedy
7 1 (1.72%) Sun
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Vivid Resourcing
Rate: Competitive Market Rates
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