The table below looks at the statistics for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 49 59 53
Rank change year-on-year
+10 -6
Contract jobs citing Service Management 15 4 6
As % of all contract IT jobs located in Birmingham 1.96% 0.62% 0.90%
As % of the Processes & Methodologies category 3.01% 0.89% 1.32%
Number of daily rates quoted 11 4 5
Average daily rate
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of your Daily Rate
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£300 £288 £325
Average daily rate % change year-on-year
+4.34% -11.53%
90% offered a daily rate of more than £210 £200 £250
10% offered a daily rate of more than £425 £480 £349
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 0 0 1
Average hourly rate - - £18.98
UK excluding London average hourly rate £15.50 £13.75 £15.75
% change year-on-year
+12.72% -12.69%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
498 451 453
As % of all contract IT jobs located in Birmingham 65.18% 69.60% 67.71%
Number of daily rates quoted 283 310 249
Average daily rate £375 £365 £378
Average daily rate % change year-on-year
+2.73% -3.31%
90% offered a daily rate of more than £200 £233 £230
10% offered a daily rate of more than £488 £500 £485
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 16 3 11
Average hourly rate £22.00 £175.00 £18.98
Average hourly rate % change year-on-year
-87.42% +822.26%
90% offered a hourly rate of more than £15.90 £12.00 £11.75
10% offered a hourly rate of more than £175.00 £175.00 £40.20
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 18 September 2014.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 18 September 2014, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 10 (35.71%) ITIL
2 8 (28.57%) ITSM
3 7 (25.00%) Management Information System
4 6 (21.43%) Analytical Skills
4 6 (21.43%) Oracle
4 6 (21.43%) Project Management
4 6 (21.43%) Finance
5 5 (17.86%) Disaster Recovery
5 5 (17.86%) SQL
5 5 (17.86%) Microsoft
5 5 (17.86%) ISEB
5 5 (17.86%) SC Cleared
5 5 (17.86%) Security Cleared
5 5 (17.86%) Banking
5 5 (17.86%) Supplier Management
6 4 (14.29%) Remedy ITSM
6 4 (14.29%) Test Scripting
6 4 (14.29%) ServiceNow
6 4 (14.29%) Citrix
6 4 (14.29%) Service Delivery
6 4 (14.29%) Change Management
6 4 (14.29%) Remedy
7 3 (10.71%) PRINCE2
7 3 (10.71%) Windows
7 3 (10.71%) Integration Testing
7 3 (10.71%) Windows 7
7 3 (10.71%) Incident Management
7 3 (10.71%) Statistics
8 2 (7.14%) Degree
8 2 (7.14%) Investment Banking

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 18 September 2014, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.14%) IBM Notes
2 1 (3.57%) SharePoint
2 1 (3.57%) Blackberry Enterprise Server
2 1 (3.57%) CMS
2 1 (3.57%) Joomla!
Applications
1 2 (7.14%) Photoshop
1 2 (7.14%) MS Excel
2 1 (3.57%) MS PowerPoint
2 1 (3.57%) MS Office
Business Applications
1 4 (14.29%) Remedy ITSM
Cloud Services
1 1 (3.57%) SaaS
Communications & Networking
1 1 (3.57%) Broadband
1 1 (3.57%) LAN
1 1 (3.57%) VoIP
1 1 (3.57%) WAN
1 1 (3.57%) 3G
Database & Business Intelligence
1 1 (3.57%) Data Mining
Development Applications
1 1 (3.57%) Oracle Forms
General
1 6 (21.43%) Finance
2 5 (17.86%) Banking
3 2 (7.14%) Investment Banking
3 2 (7.14%) Back Office
4 1 (3.57%) Front Office
Job Titles
1 6 (21.43%) Project Manager
2 3 (10.71%) Tester
2 3 (10.71%) Analyst
2 3 (10.71%) Architect
3 2 (7.14%) Desktop Support
3 2 (7.14%) Consultant
3 2 (7.14%) Infrastructure Project Manager
3 2 (7.14%) Help Desk Analyst
3 2 (7.14%) Support Engineer
3 2 (7.14%) 2nd Line Support
3 2 (7.14%) Administrator
3 2 (7.14%) Desktop Support Engineer
3 2 (7.14%) Desktop Engineer
3 2 (7.14%) Infrastructure Manager
3 2 (7.14%) Web Manager
3 2 (7.14%) Web Content Manager
3 2 (7.14%) Content Manager
4 1 (3.57%) SCCM Consultant
4 1 (3.57%) SCCM Specialist
4 1 (3.57%) Service Transition Specialist
Libraries, Frameworks & Software Standards
1 2 (7.14%) Web Services
2 1 (3.57%) XML
2 1 (3.57%) XSL
2 1 (3.57%) XML Schema
2 1 (3.57%) Middleware
Miscellaneous
1 7 (25.00%) Management Information System
2 6 (21.43%) Analytical Skills
3 3 (10.71%) Statistics
4 2 (7.14%) Blackberry
5 1 (3.57%) Client/Server
5 1 (3.57%) PDA
Operating Systems
1 3 (10.71%) Windows
1 3 (10.71%) Windows 7
2 1 (3.57%) UNIX
2 1 (3.57%) Linux
2 1 (3.57%) Windows XP
2 1 (3.57%) Windows Server 2003
Processes & Methodologies
1 10 (35.71%) ITIL
2 8 (28.57%) ITSM
3 6 (21.43%) Project Management
4 5 (17.86%) Disaster Recovery
4 5 (17.86%) Supplier Management
5 4 (14.29%) Test Scripting
5 4 (14.29%) Service Delivery
5 4 (14.29%) Change Management
6 3 (10.71%) PRINCE2
6 3 (10.71%) Incident Management
6 3 (10.71%) Integration Testing
7 2 (7.14%) People Management
7 2 (7.14%) Portfolio Management
7 2 (7.14%) Transition Management
7 2 (7.14%) Configuration Management
7 2 (7.14%) Agile Software Development
7 2 (7.14%) Asset Management
7 2 (7.14%) Validation
8 1 (3.57%) Migration
8 1 (3.57%) Stakeholder Management
Programming Languages
1 5 (17.86%) SQL
2 1 (3.57%) JavaScript
Qualifications
1 5 (17.86%) ISEB
1 5 (17.86%) SC Cleared
1 5 (17.86%) Security Cleared
2 2 (7.14%) Degree
3 1 (3.57%) PRINCE2 Practitioner
3 1 (3.57%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 1 (3.57%) Active Directory
1 1 (3.57%) XenApp
Systems Management
1 1 (3.57%) SCCM
1 1 (3.57%) SCOrch
Vendors
1 6 (21.43%) Oracle
2 5 (17.86%) Microsoft
3 4 (14.29%) Citrix
3 4 (14.29%) Remedy
3 4 (14.29%) ServiceNow
4 2 (7.14%) Lotus
4 2 (7.14%) Adobe
5 1 (3.57%) HP
5 1 (3.57%) Sybase
5 1 (3.57%) SAP
5 1 (3.57%) LANDesk
5 1 (3.57%) BMC
5 1 (3.57%) CA