The table below looks at the statistics for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 39 50 45
Rank change year-on-year
+11 -5
Contract jobs citing Service Management 19 3 8
As % of all contract IT jobs located in Birmingham 2.97% 0.55% 1.52%
As % of the Processes & Methodologies category 4.31% 0.87% 2.27%
Number of daily rates quoted 7 2 6
Average daily rate
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£185 £279 £363
Average daily rate % change year-on-year
-33.63% -23.10%
90% offered a daily rate of more than £153 £142 £230
10% offered a daily rate of more than £360 £416 £519
UK excluding London average daily rate £375 £370 £375
% change year-on-year
+1.35% -1.33%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £12.38
UK excluding London average hourly rate £13.86 £16.65 £16.00
% change year-on-year
-16.74% +4.06%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
441 344 353
As % of all contract IT jobs located in Birmingham 68.91% 63.24% 66.98%
Number of daily rates quoted 270 201 179
Average daily rate £375 £360 £375
Average daily rate % change year-on-year
+4.16% -4.00%
90% offered a daily rate of more than £251 £230 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 17 13 26
Average hourly rate £22.50 £11.50 £17.50
Average hourly rate % change year-on-year
+95.65% -34.28%
90% offered a hourly rate of more than £7.92 £9.00 £10.76
10% offered a hourly rate of more than £26.00 £30.00 £31.30
UK excluding London average hourly rate £30.00 £27.50 £31.00
% change year-on-year
+9.09% -11.29%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 6 March 2015.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 6 March 2015, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 18 (56.25%) ITIL
2 11 (34.38%) Microsoft
3 9 (28.13%) ITSM
4 8 (25.00%) Service Delivery
4 8 (25.00%) Active Directory
4 8 (25.00%) MS Office
4 8 (25.00%) SC Cleared
4 8 (25.00%) Security Cleared
5 7 (21.88%) Finance
5 7 (21.88%) Windows
6 6 (18.75%) Citrix
7 5 (15.63%) SLA
7 5 (15.63%) SharePoint
8 4 (12.50%) Remedy
8 4 (12.50%) BCP
8 4 (12.50%) Sarbanes-Oxley
8 4 (12.50%) Process Management
8 4 (12.50%) Release Management
8 4 (12.50%) Knowledge Management
8 4 (12.50%) ITIL V3
8 4 (12.50%) Transition Management
8 4 (12.50%) Performance Metrics
9 3 (9.38%) Performance Monitoring
9 3 (9.38%) Change Control
9 3 (9.38%) Problem Management
9 3 (9.38%) Incident Management
9 3 (9.38%) SCCM
9 3 (9.38%) Change Management
9 3 (9.38%) Banking
9 3 (9.38%) Cisco

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 6 March 2015, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.63%) SharePoint
2 2 (6.25%) SharePoint 2010
3 1 (3.13%) Exchange Server 2010
3 1 (3.13%) MS Exchange
3 1 (3.13%) CMS
3 1 (3.13%) Exchange Server 2003
3 1 (3.13%) Joomla!
Applications
1 8 (25.00%) MS Office
2 3 (9.38%) MS Excel
3 1 (3.13%) MS Visio
3 1 (3.13%) MS PowerPoint
3 1 (3.13%) Photoshop
3 1 (3.13%) MS Project
Business Applications
1 2 (6.25%) Remedy ITSM
Communications & Networking
1 3 (9.38%) DNS
2 2 (6.25%) Firewall
2 2 (6.25%) Network Security
2 2 (6.25%) DHCP
2 2 (6.25%) NetScaler
3 1 (3.13%) Broadband
3 1 (3.13%) TCP/IP
3 1 (3.13%) Unified Communications
Database & Business Intelligence
1 1 (3.13%) SQL Server
1 1 (3.13%) Data Warehouse
1 1 (3.13%) QlikView
General
1 7 (21.88%) Finance
2 3 (9.38%) Banking
3 1 (3.13%) Investment Banking
Job Titles
1 11 (34.38%) Analyst
2 8 (25.00%) Service Analyst
2 8 (25.00%) Service Desk Analyst
3 3 (9.38%) Consultant
4 2 (6.25%) Architect
4 2 (6.25%) Business Analyst
4 2 (6.25%) Service Manager
4 2 (6.25%) Operations Analyst
4 2 (6.25%) Help Desk Engineer
5 1 (3.13%) Problem Analyst
5 1 (3.13%) Infrastructure Consultant
5 1 (3.13%) Transition Manager
5 1 (3.13%) Incident Manager
5 1 (3.13%) IT Development Manager
5 1 (3.13%) ITIL Manager
5 1 (3.13%) Senior SAP Consultant
5 1 (3.13%) IT Services Manager
5 1 (3.13%) Web Manager
5 1 (3.13%) Exchange Engineer
5 1 (3.13%) Messaging Engineer
Libraries, Frameworks & Software Standards
1 1 (3.13%) Web Services
1 1 (3.13%) Middleware
Miscellaneous
1 4 (12.50%) Performance Metrics
2 2 (6.25%) Fat Client
2 2 (6.25%) Analytical Skills
2 2 (6.25%) Thin Client
3 1 (3.13%) Blackberry
3 1 (3.13%) Management Information System
3 1 (3.13%) CMDB
Operating Systems
1 7 (21.88%) Windows
2 2 (6.25%) Windows XP
2 2 (6.25%) Windows 7
3 1 (3.13%) Windows Server 2008
Processes & Methodologies
1 18 (56.25%) ITIL
2 9 (28.13%) ITSM
3 8 (25.00%) Service Delivery
4 4 (12.50%) BCP
4 4 (12.50%) Process Management
4 4 (12.50%) Knowledge Management
4 4 (12.50%) Release Management
4 4 (12.50%) ITIL V3
4 4 (12.50%) Transition Management
5 3 (9.38%) Performance Monitoring
5 3 (9.38%) Problem Management
5 3 (9.38%) Change Control
5 3 (9.38%) Incident Management
5 3 (9.38%) Change Management
6 2 (6.25%) Disaster Recovery
6 2 (6.25%) Supplier Management
6 2 (6.25%) Migration
6 2 (6.25%) Line Management
6 2 (6.25%) Coaching
6 2 (6.25%) Capacity Planning
Programming Languages
1 3 (9.38%) SQL
2 1 (3.13%) PowerShell
Qualifications
1 8 (25.00%) SC Cleared
1 8 (25.00%) Security Cleared
2 2 (6.25%) ITIL Certification
3 1 (3.13%) VCP4
Quality Assurance & Compliance
1 5 (15.63%) SLA
2 4 (12.50%) Sarbanes-Oxley
3 2 (6.25%) ISO/IEC 27001
4 1 (3.13%) QA
System Software
1 8 (25.00%) Active Directory
2 2 (6.25%) Terminal Server
2 2 (6.25%) Microsoft App-V
2 2 (6.25%) VMware Infrastructure
2 2 (6.25%) XenApp
Systems Management
1 3 (9.38%) SCCM
2 2 (6.25%) Forefront Identity Manager
3 1 (3.13%) SCOrch
Vendors
1 11 (34.38%) Microsoft
2 6 (18.75%) Citrix
3 4 (12.50%) Remedy
4 3 (9.38%) Cisco
5 2 (6.25%) VMware
5 2 (6.25%) ServiceNow
6 1 (3.13%) Avaya
6 1 (3.13%) CA
6 1 (3.13%) Adobe
6 1 (3.13%) Oracle
6 1 (3.13%) SAP
Birmingham
Nigel Frank International Limited - Newcastle
Rate: £200 - £350 per day
Posted: 11 hours ago
Birmingham, West Midlands (County)
Jumar
Rate: £100 per day
Posted: Yesterday