The table below looks at the statistics for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 51 39 54
Rank change year-on-year
-12 +15
Contract jobs citing Service Management 19 19 10
As % of all contract IT jobs located in Birmingham 2.48% 2.59% 1.34%
As % of the Processes & Methodologies category 3.16% 3.53% 1.85%
Number of daily rates quoted 14 14 8
Median daily rate £480 £400 £355
Median daily rate % change year-on-year
+20.00% +12.67%
90% offered a daily rate of more than £425 £223 £150
10% offered a daily rate of more than £501 £534 £483
UK excluding London median daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 2 0 0
Median hourly rate £25.00 - -
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
601 539 541
As % of all contract IT jobs located in Birmingham 78.56% 73.53% 72.72%
Number of daily rates quoted 403 341 321
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £250 £275 £200
10% offered a daily rate of more than £525 £550 £500
UK excluding London median daily rate £400 £396 £375
% change year-on-year
+1.01% +5.60%
Number of hourly rates quoted 8 14 18
Median hourly rate £25.00 £21.53 £27.50
Median hourly rate % change year-on-year
+16.14% -21.72%
UK excluding London median hourly rate £30.00 £32.54 £25.00
% change year-on-year
-7.80% +30.16%

Service Management
Jobs Demand Trend in Birmingham

The demand trend of contract jobs across the Birmingham region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 25 August 2016.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 25 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Service Management.

1 32 (69.57%) ITIL
2 17 (36.96%) Finance
3 16 (34.78%) Windows
4 14 (30.43%) ITSM
5 13 (28.26%) Security Cleared
5 13 (28.26%) ITIL V3
6 12 (26.09%) Microsoft
7 11 (23.91%) SC Cleared
8 10 (21.74%) Oracle Database
8 10 (21.74%) BusinessObjects
8 10 (21.74%) Java
8 10 (21.74%) PL/SQL
8 10 (21.74%) SQL
8 10 (21.74%) Oracle
8 10 (21.74%) JUnit
8 10 (21.74%) Oracle OWB
8 10 (21.74%) Hibernate
8 10 (21.74%) Service Delivery
8 10 (21.74%) Spring
9 9 (19.57%) WebLogic
9 9 (19.57%) JSP
9 9 (19.57%) Servlets
9 9 (19.57%) J2EE
9 9 (19.57%) C++
9 9 (19.57%) HTML
9 9 (19.57%) VB
9 9 (19.57%) XML
9 9 (19.57%) Oracle Forms
9 9 (19.57%) Oracle Reports
9 9 (19.57%) Eclipse

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (19.57%) WebLogic
2 1 (2.17%) SharePoint
Applications
1 5 (10.87%) MS PowerPoint
1 5 (10.87%) MS Project
1 5 (10.87%) MS Visio
2 4 (8.70%) MS Excel
2 4 (8.70%) MS Office
Business Applications
1 2 (4.35%) Dynamics CRM
2 1 (2.17%) assyst
Cloud Services
1 1 (2.17%) Office 365
Communications & Networking
1 9 (19.57%) WAN
2 8 (17.39%) LAN
3 2 (4.35%) IP Telephony
4 1 (2.17%) Cisco Nexus
4 1 (2.17%) Ethernet
4 1 (2.17%) FCAPS
4 1 (2.17%) Firewall
4 1 (2.17%) IPsec
4 1 (2.17%) MPLS
4 1 (2.17%) Network Security
4 1 (2.17%) SAN
4 1 (2.17%) SSL
4 1 (2.17%) TCP/IP
4 1 (2.17%) VPN
Database & Business Intelligence
1 10 (21.74%) BusinessObjects
1 10 (21.74%) Oracle Database
1 10 (21.74%) Oracle OWB
2 9 (19.57%) Oracle Reports
2 9 (19.57%) RDBMS
2 9 (19.57%) Relational Database
3 5 (10.87%) Oracle Database 10g
4 1 (2.17%) Oracle Database 11g
4 1 (2.17%) Oracle Database 12c
Development Applications
1 10 (21.74%) JUnit
2 9 (19.57%) Eclipse
2 9 (19.57%) Oracle Forms
2 9 (19.57%) Toad
3 8 (17.39%) Ant
3 8 (17.39%) Artifactory
3 8 (17.39%) ClearQuest
3 8 (17.39%) Jenkins
3 8 (17.39%) JIRA
3 8 (17.39%) Maven
4 2 (4.35%) PVCS
General
1 17 (36.96%) Finance
2 4 (8.70%) Telecoms
3 3 (6.52%) German Language
3 3 (6.52%) Spanish Language
4 2 (4.35%) Italian Language
4 2 (4.35%) Legal
Job Titles
1 10 (21.74%) Developer
2 7 (15.22%) Oracle Developer
3 6 (13.04%) Java Developer
3 6 (13.04%) SQL Developer
4 5 (10.87%) PL/SQL Developer
5 3 (6.52%) Analyst
5 3 (6.52%) Consultant
5 3 (6.52%) Head of Delivery
5 3 (6.52%) Head of Service Delivery
5 3 (6.52%) IT Manager
5 3 (6.52%) Problem Manager
5 3 (6.52%) SC Cleared Java Developer
5 3 (6.52%) Service Analyst
5 3 (6.52%) Service Desk Analyst
6 2 (4.35%) Administrator
6 2 (4.35%) Dynamics CRM Consultant
6 2 (4.35%) ETL Developer
6 2 (4.35%) Junior
6 2 (4.35%) Junior Project Administrator
6 2 (4.35%) Project Manager
Libraries, Frameworks & Software Standards
1 10 (21.74%) Hibernate
1 10 (21.74%) Spring
2 9 (19.57%) HTML
2 9 (19.57%) J2EE
2 9 (19.57%) JSP
2 9 (19.57%) Servlets
2 9 (19.57%) XML
3 8 (17.39%) Apache CXF
3 8 (17.39%) Web Services
4 7 (15.22%) Struts
5 2 (4.35%) OC4J
6 1 (2.17%) .NET
Miscellaneous
1 6 (13.04%) Computer Science
2 4 (8.70%) Analytical Skills
2 4 (8.70%) Virtual Team
3 3 (6.52%) CMDB
3 3 (6.52%) Management Information System
4 2 (4.35%) Data Centre
5 1 (2.17%) CESG
Operating Systems
1 16 (34.78%) Windows
2 9 (19.57%) Unix
3 1 (2.17%) CentOS
3 1 (2.17%) Linux
3 1 (2.17%) Red Hat Enterprise Linux
3 1 (2.17%) Windows Server
Processes & Methodologies
1 32 (69.57%) ITIL
2 14 (30.43%) ITSM
3 13 (28.26%) ITIL V3
4 10 (21.74%) Service Delivery
5 8 (17.39%) Continuous Integration
5 8 (17.39%) Defect Tracking
5 8 (17.39%) OO
5 8 (17.39%) OOP
5 8 (17.39%) UML
6 7 (15.22%) PRINCE2
7 6 (13.04%) Change Management
7 6 (13.04%) Matrix Organization
7 6 (13.04%) Problem Management
7 6 (13.04%) Root Cause Analysis
8 5 (10.87%) Process Improvement
8 5 (10.87%) Stakeholder Management
9 4 (8.70%) Project Management
9 4 (8.70%) Regulatory Compliance
10 3 (6.52%) Capacity Planning
10 3 (6.52%) Configuration Management
Programming Languages
1 10 (21.74%) Java
1 10 (21.74%) PL/SQL
1 10 (21.74%) SQL
2 9 (19.57%) C++
2 9 (19.57%) VB
Qualifications
1 13 (28.26%) Security Cleared
2 11 (23.91%) SC Cleared
3 8 (17.39%) Degree
4 6 (13.04%) OCPJP
4 6 (13.04%) Oracle Certification
5 2 (4.35%) ITIL Certification
5 2 (4.35%) PRINCE2 Certification
5 2 (4.35%) Sun Certification
6 1 (2.17%) BC Cleared
6 1 (2.17%) CCNA
6 1 (2.17%) Cisco Certification
6 1 (2.17%) MCP
6 1 (2.17%) PMI Certification
6 1 (2.17%) PMP
Quality Assurance & Compliance
1 2 (4.35%) COBIT
1 2 (4.35%) SLA
2 1 (2.17%) ISO/IEC 27001
2 1 (2.17%) Sarbanes-Oxley
System Software
1 1 (2.17%) vCloud
1 1 (2.17%) VMware Infrastructure
1 1 (2.17%) vSphere
Systems Management
1 1 (2.17%) AirWatch
Vendors
1 12 (26.09%) Microsoft
2 10 (21.74%) Oracle
3 7 (15.22%) Avaya
4 3 (6.52%) Cisco
4 3 (6.52%) ServiceNow
5 2 (4.35%) Progress
5 2 (4.35%) Remedy
5 2 (4.35%) VMware
6 1 (2.17%) CA
6 1 (2.17%) CheckPoint
6 1 (2.17%) EMC
6 1 (2.17%) F5
6 1 (2.17%) Fortinet
6 1 (2.17%) Fujitsu
6 1 (2.17%) Juniper
6 1 (2.17%) SevOne
Birmingham, West Midlands (County)
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