The table below looks at the statistics for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Service Management
West Midlands / Birmingham
Rank 35 26 38
Rank change year-on-year
-9 +12
Contract jobs citing Service Management 22 29 20
As % of all contract IT jobs located in Birmingham 3.35% 4.67% 3.24%
As % of the Processes & Methodologies category 4.16% 5.84% 4.37%
Number of daily rates quoted 18 21 8
Median daily rate £428 £450 £193
Median daily rate % change year-on-year
-5.00% +133.76%
90% offered a daily rate of more than £163 £300 £154
10% offered a daily rate of more than £500 £570 £420
UK excluding London median daily rate £405 £395 £375
% change year-on-year
+2.53% +5.33%
Number of hourly rates quoted 0 1 0
Median hourly rate - £12.90 -
UK excluding London median hourly rate £14.25 £13.75 £16.00
% change year-on-year
+3.63% -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
529 497 458
As % of all contract IT jobs located in Birmingham 80.52% 80.03% 74.23%
Number of daily rates quoted 357 320 278
Median daily rate £425 £375 £370
Median daily rate % change year-on-year
+13.33% +1.35%
90% offered a daily rate of more than £280 £213 £250
10% offered a daily rate of more than £513 £550 £500
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+2.00% +0.29%
Number of hourly rates quoted 6 11 18
Median hourly rate £29.00 £14.50 £22.50
Median hourly rate % change year-on-year
+100.00% -35.55%
90% offered a hourly rate of more than £13.00 £10.40 £8.57
10% offered a hourly rate of more than £40.00 £40.75 £26.00
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Service Management
Jobs Demand Trend in Birmingham

The demand trend of contract jobs across the Birmingham region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 28 February 2017.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Service Management.

1 17 (50.00%) ITIL
2 15 (44.12%) Agile Software Development
3 13 (38.24%) Microsoft
4 12 (35.29%) .NET
5 11 (32.35%) Finance
6 10 (29.41%) Management Information System
7 9 (26.47%) Web Services
7 9 (26.47%) Scrum
7 9 (26.47%) Analytical Skills
8 8 (23.53%) Twitter Bootstrap
8 8 (23.53%) Enterprise Architecture
8 8 (23.53%) JavaScript
8 8 (23.53%) SQL
8 8 (23.53%) C#
8 8 (23.53%) Change Management
9 7 (20.59%) MVC
9 7 (20.59%) Project Management
9 7 (20.59%) Visual Studio
9 7 (20.59%) ASP.NET
9 7 (20.59%) OO
9 7 (20.59%) OOD
9 7 (20.59%) .NET Framework
9 7 (20.59%) CruiseControl
9 7 (20.59%) Data Management
9 7 (20.59%) Subversion
9 7 (20.59%) WCF
9 7 (20.59%) jQuery
9 7 (20.59%) Continuous Integration
9 7 (20.59%) ASP.NET MVC
9 7 (20.59%) Entity Framework

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.94%) BizTalk Server
1 1 (2.94%) Exchange Server 2007
1 1 (2.94%) MS Exchange
Applications
1 4 (11.76%) MS Excel
2 2 (5.88%) MS Office
3 1 (2.94%) MS PowerPoint
3 1 (2.94%) MS Project
3 1 (2.94%) MS Visio
Business Applications
1 3 (8.82%) Remedy ITSM
2 1 (2.94%) SAP Oil and Gas
Communications & Networking
1 3 (8.82%) VoIP
2 2 (5.88%) LDAP
3 1 (2.94%) Intranet
3 1 (2.94%) LAN
3 1 (2.94%) WAN
3 1 (2.94%) WebEx
Database & Business Intelligence
1 4 (11.76%) EDRMS
Development Applications
1 7 (20.59%) CruiseControl
1 7 (20.59%) Subversion
1 7 (20.59%) Visual Studio
2 6 (17.65%) Moq
2 6 (17.65%) NUnit
3 4 (11.76%) Team Foundation Server
General
1 11 (32.35%) Finance
2 4 (11.76%) Banking
3 3 (8.82%) Back Office
3 3 (8.82%) Investment Banking
4 2 (5.88%) Manufacturing
4 2 (5.88%) Retail
4 2 (5.88%) Telecoms
5 1 (2.94%) Electronics
5 1 (2.94%) German Language
5 1 (2.94%) Marketing
Job Titles
1 10 (29.41%) Developer
2 7 (20.59%) .NET Developer
3 5 (14.71%) Applications Support
3 5 (14.71%) Head of Applications
4 4 (11.76%) Head of Application Development
4 4 (11.76%) Head of Development
4 4 (11.76%) Head of Support
4 4 (11.76%) Transition Manager
5 3 (8.82%) Analyst
5 3 (8.82%) Architect
5 3 (8.82%) Service Analyst
5 3 (8.82%) Service Desk Analyst
5 3 (8.82%) Solutions Architect
6 2 (5.88%) Change Manager
6 2 (5.88%) Head of Delivery
6 2 (5.88%) Head of Service Delivery
6 2 (5.88%) JavaScript Developer
6 2 (5.88%) Project Manager
6 2 (5.88%) Service Manager
7 1 (2.94%) Transition Project Manager
Libraries, Frameworks & Software Standards
1 12 (35.29%) .NET
2 9 (26.47%) Web Services
3 8 (23.53%) Twitter Bootstrap
4 7 (20.59%) .NET Framework
4 7 (20.59%) ASP.NET
4 7 (20.59%) ASP.NET MVC
4 7 (20.59%) Entity Framework
4 7 (20.59%) jQuery
4 7 (20.59%) WCF
5 2 (5.88%) CSS
5 2 (5.88%) HTML
6 1 (2.94%) AngularJS
6 1 (2.94%) Middleware
6 1 (2.94%) XML
6 1 (2.94%) XML Schema
Miscellaneous
1 10 (29.41%) Management Information System
2 9 (26.47%) Analytical Skills
3 6 (17.65%) User Experience
4 2 (5.88%) CMDB
4 2 (5.88%) Data Centre
4 2 (5.88%) Driving Licence
4 2 (5.88%) Fat Client
4 2 (5.88%) Private Cloud
4 2 (5.88%) Thin Client
4 2 (5.88%) Video Conferencing
5 1 (2.94%) Client/Server
5 1 (2.94%) Computer Science
5 1 (2.94%) Enterprise Software
Operating Systems
1 2 (5.88%) Windows
2 1 (2.94%) Windows 7
Processes & Methodologies
1 17 (50.00%) ITIL
2 15 (44.12%) Agile Software Development
3 9 (26.47%) Scrum
4 8 (23.53%) Change Management
4 8 (23.53%) Enterprise Architecture
5 7 (20.59%) Continuous Integration
5 7 (20.59%) Data Management
5 7 (20.59%) MVC
5 7 (20.59%) OO
5 7 (20.59%) OOD
5 7 (20.59%) Project Management
5 7 (20.59%) SDLC
6 6 (17.65%) Business Intelligence
6 6 (17.65%) SOLID
6 6 (17.65%) Unit Testing
7 5 (14.71%) CRM
7 5 (14.71%) Cybersecurity
7 5 (14.71%) Data Modelling
8 4 (11.76%) Case Management
8 4 (11.76%) Service Delivery
Programming Languages
1 8 (23.53%) C#
1 8 (23.53%) JavaScript
1 8 (23.53%) SQL
2 6 (17.65%) Java
3 4 (11.76%) Python
3 4 (11.76%) Ruby
3 4 (11.76%) Scala
4 3 (8.82%) C
Qualifications
1 5 (14.71%) Security Cleared
2 4 (11.76%) ITIL Certification
3 2 (5.88%) BPSS Clearance
3 2 (5.88%) DV Cleared
3 2 (5.88%) SC Cleared
4 1 (2.94%) Degree
4 1 (2.94%) PMI Certification
4 1 (2.94%) PMP
Quality Assurance & Compliance
1 3 (8.82%) Disclosure Scotland
2 2 (5.88%) SLA
3 1 (2.94%) QA
System Software
1 4 (11.76%) Active Directory
Vendors
1 13 (38.24%) Microsoft
2 5 (14.71%) Cisco
3 3 (8.82%) Remedy
3 3 (8.82%) ServiceNow
4 2 (5.88%) BMC
5 1 (2.94%) Avaya
5 1 (2.94%) HP
5 1 (2.94%) SAP