The first table below looks at the demand for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 53 52 46
Rank change year-on-year
-1 -6
Contract jobs citing Service Management 8 4 12
As % of all contract IT jobs located in Birmingham 1.13% 0.67% 1.80%
As % of the Processes & Methodologies category 1.65% 1.00% 2.55%
Number of daily rates quoted 7 1 7
Average daily rate
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of your Daily Rate
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£350 £425 £350
Average daily rate % change year-on-year
-17.64% +21.42%
90% offered a daily rate of more than £150 £425 £295
10% offered a daily rate of more than £485 £425 £405
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 0 0 1
Average hourly rate - - £18.98
UK excluding London average hourly rate £15.00 £14.00 £16.00
% change year-on-year
+7.14% -12.50%
Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
484 400 471
As % of all contract IT jobs located in Birmingham 68.36% 66.78% 70.83%
Number of daily rates quoted 305 238 247
Average daily rate £351 £375 £365
Average daily rate % change year-on-year
-6.53% +2.73%
90% offered a daily rate of more than £213 £250 £175
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 14 2 15
Average hourly rate £27.50 £175.00 £14.00
Average hourly rate % change year-on-year
-84.28% +1150.00%
90% offered a hourly rate of more than £7.50 £84.10 £11.75
10% offered a hourly rate of more than £175.00 £175.00 £40.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
West Midlands

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 29 July 2014.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 July 2014, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 10 (47.62%) ITIL
2 7 (33.33%) Project Management
3 6 (28.57%) ITSM
3 6 (28.57%) Finance
4 5 (23.81%) Microsoft
5 4 (19.05%) Supplier Management
6 3 (14.29%) Banking
6 3 (14.29%) Windows 7
6 3 (14.29%) Incident Management
6 3 (14.29%) Change Management
6 3 (14.29%) PRINCE2
6 3 (14.29%) Windows
7 2 (9.52%) IBM Notes
7 2 (9.52%) MS Excel
7 2 (9.52%) Client/Server
7 2 (9.52%) Web Services
7 2 (9.52%) XML
7 2 (9.52%) XSL
7 2 (9.52%) JavaScript
7 2 (9.52%) HP
7 2 (9.52%) SOA
7 2 (9.52%) BMC
7 2 (9.52%) Lotus
7 2 (9.52%) XML Schema
7 2 (9.52%) Remedy
7 2 (9.52%) Management Information System
7 2 (9.52%) Back Office
7 2 (9.52%) Workflow
7 2 (9.52%) Validation
7 2 (9.52%) Blackberry

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 July 2014, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) IBM Notes
2 1 (4.76%) SharePoint
2 1 (4.76%) Blackberry Enterprise Server
Applications
1 2 (9.52%) MS Excel
2 1 (4.76%) MS PowerPoint
2 1 (4.76%) MS Office
Business Applications
1 2 (9.52%) Remedy ITSM
Cloud Services
1 2 (9.52%) SaaS
Communications & Networking
1 1 (4.76%) Broadband
1 1 (4.76%) LAN
1 1 (4.76%) VoIP
1 1 (4.76%) WAN
1 1 (4.76%) 3G
Database & Business Intelligence
1 1 (4.76%) Data Mining
Development Applications
1 1 (4.76%) Oracle Forms
General
1 6 (28.57%) Finance
2 3 (14.29%) Banking
3 2 (9.52%) Investment Banking
3 2 (9.52%) Back Office
4 1 (4.76%) Front Office
4 1 (4.76%) Legal
Job Titles
1 7 (33.33%) Project Manager
2 4 (19.05%) Architect
3 3 (14.29%) Analyst
4 2 (9.52%) Consultant
4 2 (9.52%) Infrastructure Project Manager
4 2 (9.52%) Help Desk Analyst
4 2 (9.52%) Support Engineer
4 2 (9.52%) Infrastructure Manager
4 2 (9.52%) Desktop Support
4 2 (9.52%) ServiceNow Consultant
4 2 (9.52%) 2nd Line Support
4 2 (9.52%) Administrator
4 2 (9.52%) Service Manager
4 2 (9.52%) Desktop Support Engineer
4 2 (9.52%) Desktop Engineer
5 1 (4.76%) Infrastructure Architect
5 1 (4.76%) Service Design Specialist
5 1 (4.76%) Technical Manager
5 1 (4.76%) Configuration Analyst
5 1 (4.76%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 2 (9.52%) Web Services
1 2 (9.52%) XML
1 2 (9.52%) XSL
1 2 (9.52%) XML Schema
2 1 (4.76%) Middleware
Miscellaneous
1 2 (9.52%) Client/Server
1 2 (9.52%) Blackberry
1 2 (9.52%) Management Information System
2 1 (4.76%) PDA
Operating Systems
1 3 (14.29%) Windows
1 3 (14.29%) Windows 7
2 1 (4.76%) UNIX
2 1 (4.76%) Linux
2 1 (4.76%) Windows XP
2 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 10 (47.62%) ITIL
2 7 (33.33%) Project Management
3 6 (28.57%) ITSM
4 4 (19.05%) Supplier Management
5 3 (14.29%) Incident Management
5 3 (14.29%) Change Management
5 3 (14.29%) PRINCE2
6 2 (9.52%) SOA
6 2 (9.52%) Service Delivery
6 2 (9.52%) Workflow
6 2 (9.52%) Validation
6 2 (9.52%) Transition Management
6 2 (9.52%) Configuration Management
6 2 (9.52%) Resource Management
7 1 (4.76%) Problem Management
7 1 (4.76%) Risk Analysis
7 1 (4.76%) Release Management
7 1 (4.76%) Network Management
7 1 (4.76%) ITIL V3
7 1 (4.76%) Change Control
Programming Languages
1 2 (9.52%) JavaScript
Qualifications
1 2 (9.52%) Degree
1 2 (9.52%) SC Cleared
1 2 (9.52%) Security Cleared
2 1 (4.76%) PRINCE2 Practitioner
2 1 (4.76%) ISEB
2 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 1 (4.76%) XenApp
Vendors
1 5 (23.81%) Microsoft
2 2 (9.52%) HP
2 2 (9.52%) BMC
2 2 (9.52%) Lotus
2 2 (9.52%) Remedy
2 2 (9.52%) ServiceNow
3 1 (4.76%) Oracle
3 1 (4.76%) Sybase
3 1 (4.76%) SAP
3 1 (4.76%) LANDesk