The table below looks at the statistics for Service Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 51 44 44
Rank change year-on-year
-7 0
Contract jobs citing Service Management 15 13 8
As % of all contract IT jobs located in Birmingham 2.05% 1.95% 1.55%
As % of the Processes & Methodologies category 2.76% 2.69% 2.21%
Number of daily rates quoted 12 11 2
Average daily rate
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£350 £425 £375
Average daily rate % change year-on-year
-17.64% +13.33%
90% offered a daily rate of more than £199 £150 £335
10% offered a daily rate of more than £490 £475 £415
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 1
Average hourly rate - - £175.00
UK excluding London average hourly rate £13.35 £16.00 £15.50
% change year-on-year
-16.56% +3.22%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
544 484 362
As % of all contract IT jobs located in Birmingham 74.52% 72.67% 70.02%
Number of daily rates quoted 366 306 190
Average daily rate £375 £363 £375
Average daily rate % change year-on-year
+3.44% -3.33%
90% offered a daily rate of more than £275 £263 £293
10% offered a daily rate of more than £500 £501 £480
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 13 16 6
Average hourly rate £26.50 £18.00 £175.00
Average hourly rate % change year-on-year
+47.22% -89.71%
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Birmingham region.

Service Management Daily Rate Trend in Birmingham

Service Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Birmingham region over the 3 months to 30 June 2015.

Service Management Daily Rate Histogram in Birmingham

Service Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Birmingham region.

Service Management Hourly Rate Trend in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 June 2015, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 30 (71.43%) ITIL
2 11 (26.19%) Service Delivery
2 11 (26.19%) SLA
2 11 (26.19%) Microsoft
2 11 (26.19%) Transition Management
3 9 (21.43%) SC Cleared
3 9 (21.43%) Security Cleared
3 9 (21.43%) Project Management
4 8 (19.05%) Citrix
5 7 (16.67%) Active Directory
5 7 (16.67%) PRINCE2
5 7 (16.67%) Windows
6 6 (14.29%) Finance
7 5 (11.90%) MS Office
7 5 (11.90%) ITIL Certification
8 4 (9.52%) MS Excel
8 4 (9.52%) CRM
8 4 (9.52%) SharePoint
8 4 (9.52%) Windows XP
8 4 (9.52%) ITIL V3
9 3 (7.14%) Analytical Skills
9 3 (7.14%) XenApp
9 3 (7.14%) Windows 7
9 3 (7.14%) Knowledge Management
9 3 (7.14%) Release Management
9 3 (7.14%) Fat Client
9 3 (7.14%) Incident Management
9 3 (7.14%) Degree
9 3 (7.14%) ITSM
9 3 (7.14%) Management Information System

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 30 June 2015, IT contractor jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (9.52%) SharePoint
2 2 (4.76%) CMS
2 2 (4.76%) SharePoint 2010
3 1 (2.38%) Blackberry Enterprise Server
Applications
1 5 (11.90%) MS Office
2 4 (9.52%) MS Excel
Business Applications
1 1 (2.38%) Dynamics CRM
Cloud Services
1 1 (2.38%) Office 365
Communications & Networking
1 2 (4.76%) Broadband
1 2 (4.76%) DHCP
1 2 (4.76%) DNS
1 2 (4.76%) Firewall
1 2 (4.76%) Network Security
1 2 (4.76%) NetScaler
2 1 (2.38%) NAS
2 1 (2.38%) IP Telephony
2 1 (2.38%) 3G
2 1 (2.38%) VPN
2 1 (2.38%) LAN
2 1 (2.38%) VoIP
2 1 (2.38%) WAN
Database & Business Intelligence
1 1 (2.38%) SQL Server
1 1 (2.38%) MS Access
General
1 6 (14.29%) Finance
2 2 (4.76%) Law
3 1 (2.38%) Legal
3 1 (2.38%) Advertising
3 1 (2.38%) Banking
3 1 (2.38%) Investment Banking
3 1 (2.38%) Telecoms
Job Titles
1 18 (42.86%) Analyst
2 9 (21.43%) Service Analyst
2 9 (21.43%) Service Manager
2 9 (21.43%) Service Desk Analyst
3 6 (14.29%) Transition Manager
4 5 (11.90%) Delivery Manager
4 5 (11.90%) Services Delivery Manager
5 4 (9.52%) Support Analyst
5 4 (9.52%) 1st Line Support
5 4 (9.52%) Implementation Analyst
5 4 (9.52%) 1st Line Support Analyst
5 4 (9.52%) Service Transition Manager
6 2 (4.76%) Operations Analyst
6 2 (4.76%) Service Architect
6 2 (4.76%) Configuration Analyst
6 2 (4.76%) Help Desk Engineer
6 2 (4.76%) Configuration Management Analyst
6 2 (4.76%) Architect
6 2 (4.76%) Business Analyst
7 1 (2.38%) Coordinator
Miscellaneous
1 3 (7.14%) Thin Client
1 3 (7.14%) Management Information System
1 3 (7.14%) Fat Client
1 3 (7.14%) Analytical Skills
2 2 (4.76%) Performance Metrics
2 2 (4.76%) Data Centre
3 1 (2.38%) PDA
3 1 (2.38%) Blackberry
Operating Systems
1 7 (16.67%) Windows
2 4 (9.52%) Windows XP
3 3 (7.14%) Windows 7
4 2 (4.76%) Windows Server 2003
5 1 (2.38%) Windows 8
Processes & Methodologies
1 30 (71.43%) ITIL
2 11 (26.19%) Service Delivery
2 11 (26.19%) Transition Management
3 9 (21.43%) Project Management
4 7 (16.67%) PRINCE2
5 4 (9.52%) CRM
5 4 (9.52%) ITIL V3
6 3 (7.14%) Knowledge Management
6 3 (7.14%) Incident Management
6 3 (7.14%) Release Management
6 3 (7.14%) BCP
6 3 (7.14%) ITSM
7 2 (4.76%) Validation
7 2 (4.76%) Migration
7 2 (4.76%) Configuration Management
7 2 (4.76%) Change Management
7 2 (4.76%) Disaster Recovery
7 2 (4.76%) User Acceptance Testing
7 2 (4.76%) Performance Management
7 2 (4.76%) Data Validation
Programming Languages
1 2 (4.76%) SQL
Qualifications
1 9 (21.43%) SC Cleared
1 9 (21.43%) Security Cleared
2 5 (11.90%) ITIL Certification
3 3 (7.14%) Degree
4 2 (4.76%) ISEB
Quality Assurance & Compliance
1 11 (26.19%) SLA
2 3 (7.14%) Sarbanes-Oxley
3 2 (4.76%) ISO/IEC 27001
3 2 (4.76%) QA
3 2 (4.76%) Data Quality
System Software
1 7 (16.67%) Active Directory
2 3 (7.14%) XenApp
3 2 (4.76%) Terminal Server
3 2 (4.76%) Microsoft App-V
3 2 (4.76%) VMware Infrastructure
Systems Management
1 2 (4.76%) SCCM
1 2 (4.76%) Forefront Identity Manager
Vendors
1 11 (26.19%) Microsoft
2 8 (19.05%) Citrix
3 2 (4.76%) Remedy
3 2 (4.76%) Cisco
3 2 (4.76%) VMware
4 1 (2.38%) LANDesk
4 1 (2.38%) ServiceNow
4 1 (2.38%) SAP
4 1 (2.38%) McAfee
Birmingham
Computer Futures
Rate: competitive
Posted: 11 days ago
Birmingham
Lawrence Harvey
Rate: £275.00 per day
Posted: 13 days ago