The first table below looks at the demand for SLA skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 40 48 41
Rank change year-on-year
+8 -7
Contract jobs citing SLA 9 8 5
As % of all contract IT jobs located in Birmingham 1.811% 1.256% 0.978%
As % of the Quality Assurance & Compliance category 40.91% 25.81% 14.71%
Number of daily rates quoted 1 5 2
Average daily rate £275 £288 £143
Average daily rate % change year-on-year
-4.34% +101.75%
UK excluding London average daily rate £300 £300 £258
% change year-on-year
- +16.50%
Number of hourly rates quoted 2 3 0
Average hourly rate £10.98 £12.00 -
Average hourly rate % change year-on-year
-8.54% -
UK excluding London average hourly rate £15.50 £14.00 £14.00
% change year-on-year
+10.71% -
All Quality Assurance & Compliance
Birmingham
Contract IT job ads with a match in the
Quality Assurance & Compliance category
22 31 34
As % of all contract IT jobs located in Birmingham 4.427% 4.867% 6.654%
Number of daily rates quoted 8 12 14
Average daily rate £463 £325 £464
Average daily rate % change year-on-year
+42.30% -29.91%
90% offered a daily rate of more than £260 £272 £178
10% offered a daily rate of more than £482 £435 £688
UK excluding London average daily rate £350 £350 £388
% change year-on-year
- -9.67%
Number of hourly rates quoted 2 3 3
Average hourly rate £10.98 £12.00 £32.00
Average hourly rate % change year-on-year
-8.54% -62.50%
90% offered a hourly rate of more than £9.76 £12.00 £11.14
10% offered a hourly rate of more than £12.20 £12.80 £33.20
UK excluding London average hourly rate £18.00 £16.72 £30.00
% change year-on-year
+7.65% -44.26%
SLA
West Midlands

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Birmingham region as a proportion of the total demand within the Quality Assurance & Compliance category.

Birmingham SLA Jobs Demand Trend

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Birmingham region.

Birmingham SLA Daily Rate Trend

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Birmingham region.

Birmingham SLA Hourly Rate Trend

SLA
Top 27 Related IT Skills

For the 6 months to 20 June 2013, IT contractor jobs across the Birmingham region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 8 (38.10%) Problem Management
2 6 (28.57%) SQL Server
3 5 (23.81%) MS Excel
4 4 (19.05%) Oracle
4 4 (19.05%) Finance
5 3 (14.29%) Microsoft
6 2 (9.524%) Law
6 2 (9.524%) Legal
6 2 (9.524%) Software Deployment
6 2 (9.524%) Retail
7 1 (4.762%) Supplier Management
7 1 (4.762%) Lagan
7 1 (4.762%) assyst
7 1 (4.762%) MCDST
7 1 (4.762%) Mathematics
7 1 (4.762%) Service Management
7 1 (4.762%) Service Delivery
7 1 (4.762%) Disaster Recovery
7 1 (4.762%) Workflow
7 1 (4.762%) Information Security
7 1 (4.762%) KANA
7 1 (4.762%) HTML
7 1 (4.762%) CRM
7 1 (4.762%) MS Office
7 1 (4.762%) XML
7 1 (4.762%) ITIL
7 1 (4.762%) Flash

SLA
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT contractor jobs across the Birmingham region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 1 (4.762%) HTML
1 1 (4.762%) XML
1 1 (4.762%) Flash
Applications
1 5 (23.81%) MS Excel
2 1 (4.762%) MS Office
Business Applications
1 1 (4.762%) assyst
Database & Business Intelligence
1 6 (28.57%) SQL Server
General
1 4 (19.05%) Finance
2 2 (9.524%) Law
2 2 (9.524%) Legal
2 2 (9.524%) Retail
Job Titles
1 15 (71.43%) Analyst
2 11 (52.38%) Support Analyst
3 10 (47.62%) 1st Line Support
4 8 (38.10%) Help Desk Support
5 6 (28.57%) Help Desk Support Analyst
5 6 (28.57%) Help Desk Analyst
6 4 (19.05%) Systems Analyst
6 4 (19.05%) Systems Support
6 4 (19.05%) Systems Support Analyst
7 3 (14.29%) Service Manager
8 2 (9.524%) Service Desk Analyst
8 2 (9.524%) Support Manager
8 2 (9.524%) Service Desk Manager
8 2 (9.524%) Service Analyst
8 2 (9.524%) 2nd Line Support
9 1 (4.762%) Incident Analyst
9 1 (4.762%) Strategy Manager
9 1 (4.762%) 1st Line Support Analyst
9 1 (4.762%) Vendor Manager
9 1 (4.762%) Business Consultant
Miscellaneous
1 1 (4.762%) Mathematics
Processes & Methodologies
1 8 (38.10%) Problem Management
2 2 (9.524%) Software Deployment
3 1 (4.762%) Supplier Management
3 1 (4.762%) Service Management
3 1 (4.762%) Service Delivery
3 1 (4.762%) Disaster Recovery
3 1 (4.762%) Workflow
3 1 (4.762%) Information Security
3 1 (4.762%) CRM
3 1 (4.762%) ITIL
Qualifications
1 1 (4.762%) MCDST
Vendors
1 4 (19.05%) Oracle
2 3 (14.29%) Microsoft
3 1 (4.762%) Lagan
3 1 (4.762%) KANA
Birmingham, West Midlands (County)
My client is looking for a Service Strategy / Vendor / SLA Manager to analyse and review Service Tiering and make recommendations on how the services can be tiered and...
Harvey Nash plc
Posted: 14 June 2013