SLA Contracts in Birmingham

Service Level Agreement (SLA)
West Midlands > Birmingham

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 18 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 48 57 71
Rank change year-on-year +9 +14 -22
Contract jobs citing SLA 16 21 21
As % of all contract jobs advertised in Birmingham 2.12% 2.27% 1.56%
As % of the Quality Assurance & Compliance category 16.00% 16.28% 10.77%
Number of daily rates quoted 5 5 15
10th Percentile £195 £296 £141
25th Percentile £206 £313 £249
Median daily rate (50th Percentile) £250 £550 £374
Median % change year-on-year -54.55% +47.06% +55.83%
75th Percentile £305 £588 £500
90th Percentile £475 - £690
West Midlands median daily rate £250 £350 £360
% change year-on-year -28.57% -2.78% +20.00%
Number of hourly rates quoted 6 3 1
10th Percentile £12.59 - -
25th Percentile £13.20 £12.50 -
Median hourly rate £13.50 £13.00 £20.00
Median % change year-on-year +3.85% -35.00% +15.94%
75th Percentile £13.94 £16.13 -
90th Percentile £14.00 £17.70 -
West Midlands median hourly rate £13.18 £15.75 £12.00
% change year-on-year -16.32% +31.25% -22.58%

All Quality Assurance and Compliance Skills
Birmingham

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 100 129 195
As % of all contract IT jobs advertised in Birmingham 13.28% 13.96% 14.48%
Number of daily rates quoted 71 77 138
10th Percentile £259 £254 £218
25th Percentile £260 £313 £350
Median daily rate (50th Percentile) £438 £450 £475
Median % change year-on-year -2.78% -5.26% +5.56%
75th Percentile £544 £600 £594
90th Percentile £725 £650 £738
West Midlands median daily rate £500 £500 £475
% change year-on-year - +5.26% +14.46%
Number of hourly rates quoted 10 7 1
10th Percentile £11.06 £10.94 -
25th Percentile £12.30 £11.75 -
Median hourly rate £13.50 £13.00 £20.00
Median % change year-on-year +3.85% -35.00% +5.26%
75th Percentile £14.00 £22.94 -
90th Percentile £55.00 £30.31 -
West Midlands median hourly rate £14.00 £18.50 £13.50
% change year-on-year -24.32% +37.04% -27.03%

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing SLA in Birmingham.

Daily rate trend for SLA in Birmingham

SLA
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing SLA in Birmingham over the 6 months to 18 April 2024.

Daily rate histogram for SLA in Birmingham

SLA
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing SLA in Birmingham.

Hourly rate trend for SLA in Birmingham

SLA
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (31.25%) Microsoft Office
2 4 (25.00%) Microsoft Excel
3 2 (12.50%) Spreadsheet
Cloud Services
1 2 (12.50%) Azure
1 2 (12.50%) Azure Functions
1 2 (12.50%) Azure Monitor
1 2 (12.50%) Microsoft 365
1 2 (12.50%) Power Platform
1 2 (12.50%) Serverless
Communications & Networking
1 4 (25.00%) Ethernet
1 4 (25.00%) Internet
1 4 (25.00%) MPLS
1 4 (25.00%) WAN
2 3 (18.75%) ADSL
2 3 (18.75%) PSTN
3 1 (6.25%) DWDM
3 1 (6.25%) SDH
3 1 (6.25%) SONET
Database & Business Intelligence
1 2 (12.50%) Power BI
General
1 8 (50.00%) Social Skills
2 5 (31.25%) Telecoms
3 2 (12.50%) Finance
4 1 (6.25%) Manufacturing
Job Titles
1 3 (18.75%) Coordinator
1 3 (18.75%) Project Coordinator
2 2 (12.50%) Analyst
2 2 (12.50%) Data Steward
2 2 (12.50%) Support Analyst
3 1 (6.25%) 1st/2nd Line Support
3 1 (6.25%) 1st/2nd Line Support Analyst
3 1 (6.25%) 2nd Line Support
3 1 (6.25%) Applications Support
3 1 (6.25%) Applications Support Analyst
3 1 (6.25%) Azure Specialist
3 1 (6.25%) Desktop Specialist
3 1 (6.25%) IT Manager
3 1 (6.25%) Monitoring Specialist
3 1 (6.25%) Project Analyst
3 1 (6.25%) Remote Support Analyst
3 1 (6.25%) Service Manager
3 1 (6.25%) ServiceNow Manager
3 1 (6.25%) Support Engineer
3 1 (6.25%) Telecoms Manager
Miscellaneous
1 1 (6.25%) Management Information System
1 1 (6.25%) NHS
1 1 (6.25%) PDA
Operating Systems
1 3 (18.75%) Windows
2 1 (6.25%) Android
Processes & Methodologies
1 6 (37.50%) Customer Service
2 5 (31.25%) ITIL
2 5 (31.25%) Service Delivery
3 4 (25.00%) Agile
3 4 (25.00%) Change Management
3 4 (25.00%) Order Management
3 4 (25.00%) Workflow
4 3 (18.75%) Change Control
4 3 (18.75%) CRM
4 3 (18.75%) Data Entry
4 3 (18.75%) Problem Management
4 3 (18.75%) Service Delivery Management
4 3 (18.75%) Stakeholder and Relationship Management
4 3 (18.75%) Stakeholder Management
4 3 (18.75%) Supplier Relationship Management
5 2 (12.50%) Analytics
5 2 (12.50%) Incident Management
5 2 (12.50%) Site Reliability Engineering
5 2 (12.50%) Ticket Management
5 2 (12.50%) Virtual Environments
Programming Languages
1 2 (12.50%) PowerShell
Qualifications
1 4 (25.00%) BC Cleared
1 4 (25.00%) BPSS Clearance
1 4 (25.00%) SC Cleared
1 4 (25.00%) Security Cleared
2 1 (6.25%) Dell Certification
Quality Assurance & Compliance
1 3 (18.75%) QA
System Software
1 2 (12.50%) Virtual Desktop
Systems Management
1 2 (12.50%) SysTrack
Vendors
1 6 (37.50%) Microsoft
2 3 (18.75%) BT
2 3 (18.75%) Cisco
2 3 (18.75%) Openreach
3 2 (12.50%) Citrix
3 2 (12.50%) New Relic
3 2 (12.50%) OpenAI
3 2 (12.50%) SAP
4 1 (6.25%) Dell
4 1 (6.25%) Fujitsu
4 1 (6.25%) HP
4 1 (6.25%) ServiceNow
4 1 (6.25%) Sun