The first table below looks at the demand for the Support Engineer role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Engineer
Rank 46 44 44
Rank change year-on-year
-2 0
Contract jobs requiring a Support Engineer 12 5 7
As % of all contract IT jobs located in Birmingham 1.96% 0.98% 1.16%
As % of the Job Titles category 2.19% 1.04% 1.23%
Number of daily rates quoted 5 1 3
Average daily rate £213 £150 £180
Average daily rate % change year-on-year
+41.66% -16.66%
90% offered a daily rate of more than £105 £150 £121
10% offered a daily rate of more than £365 £150 £196
UK excluding London average daily rate £200 £225 £200
% change year-on-year
-11.11% +12.50%
Number of hourly rates quoted 2 3 0
Average hourly rate £15.75 £13.50 -
Average hourly rate % change year-on-year
+16.66% -
UK excluding London average hourly rate £15.00 £15.00 £15.00
Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
548 480 570
As % of all contract IT jobs located in Birmingham 89.40% 93.75% 94.68%
Number of daily rates quoted 317 257 315
Average daily rate £340 £350 £350
Average daily rate % change year-on-year
-2.85% -
90% offered a daily rate of more than £190 £224 £209
10% offered a daily rate of more than £463 £475 £466
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 26 30 37
Average hourly rate £16.00 £13.50 £15.00
Average hourly rate % change year-on-year
+18.51% -10.00%
90% offered a hourly rate of more than £10.00 £9.70 £9.90
10% offered a hourly rate of more than £31.00 £37.00 £19.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Support Engineer
West Midlands

Support Engineer
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Birmingham

Support Engineer
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Birmingham region.

Support Engineer Daily Rate Trend in Birmingham

Support Engineer
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Birmingham region over the 3 months to 18 April 2014.

Support Engineer Daily Rate Histogram in Birmingham

Support Engineer
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Birmingham region.

Support Engineer Hourly Rate Trend in Birmingham

Support Engineer
Top 30 Related IT Skills in Birmingham

For the 6 months to 18 April 2014, IT contractor jobs across the Birmingham region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 25 (75.76%) Windows
2 16 (48.48%) Microsoft
3 15 (45.45%) Windows 7
4 11 (33.33%) Active Directory
5 9 (27.27%) Windows XP
5 9 (27.27%) Windows Server 2003
6 8 (24.24%) MS Exchange
6 8 (24.24%) LAN
6 8 (24.24%) MS Excel
6 8 (24.24%) MS Office
6 8 (24.24%) Windows Server 2008
7 7 (21.21%) Microsoft Certification
8 5 (15.15%) Android
8 5 (15.15%) Wireless
8 5 (15.15%) VMware
8 5 (15.15%) A+ Certification
8 5 (15.15%) Apple
8 5 (15.15%) MCSE
9 4 (12.12%) MCP
9 4 (12.12%) SAN
9 4 (12.12%) Citrix
10 3 (9.09%) XenApp
10 3 (9.09%) MS PowerPoint
10 3 (9.09%) Finance
10 3 (9.09%) DNS
10 3 (9.09%) WAN
10 3 (9.09%) DHCP
11 2 (6.06%) TCP/IP
11 2 (6.06%) IBM
11 2 (6.06%) HP

Support Engineer
Top Related IT Skills in Birmingham by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Birmingham region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (24.24%) MS Exchange
2 1 (3.03%) Zimbra
2 1 (3.03%) Exchange Server 2010
2 1 (3.03%) Exchange Server 2003
2 1 (3.03%) Exchange Server 2007
2 1 (3.03%) SharePoint
Applications
1 8 (24.24%) MS Excel
1 8 (24.24%) MS Office
2 3 (9.09%) MS PowerPoint
3 1 (3.03%) MS Project
Business Applications
1 1 (3.03%) SAP ERP
1 1 (3.03%) Dynamics CRM
Communications & Networking
1 8 (24.24%) LAN
2 5 (15.15%) Wireless
3 4 (12.12%) SAN
4 3 (9.09%) DNS
4 3 (9.09%) WAN
4 3 (9.09%) DHCP
5 2 (6.06%) TCP/IP
5 2 (6.06%) Firewall
6 1 (3.03%) Internet
6 1 (3.03%) DSL
6 1 (3.03%) Megaco
6 1 (3.03%) VPN
6 1 (3.03%) SDH
6 1 (3.03%) VoIP
Database & Business Intelligence
1 2 (6.06%) SQL Server
General
1 3 (9.09%) Finance
2 2 (6.06%) Front Office
3 1 (3.03%) Banking
3 1 (3.03%) Telecoms
Miscellaneous
1 1 (3.03%) AS400
1 1 (3.03%) Handset
Operating Systems
1 25 (75.76%) Windows
2 15 (45.45%) Windows 7
3 9 (27.27%) Windows XP
3 9 (27.27%) Windows Server 2003
4 8 (24.24%) Windows Server 2008
5 5 (15.15%) Android
6 2 (6.06%) UNIX
6 2 (6.06%) Solaris
6 2 (6.06%) Linux
7 1 (3.03%) Windows 8
7 1 (3.03%) Windows Vista
7 1 (3.03%) CentOS
7 1 (3.03%) Windows 2000
7 1 (3.03%) Windows NT
Processes & Methodologies
1 2 (6.06%) Incident Management
2 1 (3.03%) Root Cause Analysis
2 1 (3.03%) Network Monitoring
2 1 (3.03%) Load Balancing
2 1 (3.03%) Network Planning
2 1 (3.03%) Change Management
2 1 (3.03%) Workflow
2 1 (3.03%) CRM
2 1 (3.03%) ERP
2 1 (3.03%) ITIL
2 1 (3.03%) PRINCE2
Qualifications
1 7 (21.21%) Microsoft Certification
2 5 (15.15%) A+ Certification
2 5 (15.15%) MCSE
3 4 (12.12%) MCP
4 2 (6.06%) Security Cleared
5 1 (3.03%) ISTQB
5 1 (3.03%) DV Cleared
5 1 (3.03%) MCITP
5 1 (3.03%) VMware Certified Professional (VCP)
5 1 (3.03%) Cisco Certification
5 1 (3.03%) ISEB
5 1 (3.03%) CCNP
Quality Assurance & Compliance
1 1 (3.03%) SLA
System Software
1 11 (33.33%) Active Directory
2 3 (9.09%) XenApp
3 2 (6.06%) VMware Infrastructure
4 1 (3.03%) XenServer
4 1 (3.03%) XenDesktop
4 1 (3.03%) vSphere
4 1 (3.03%) Citrix Presentation Server
Systems Management
1 1 (3.03%) Tivoli
1 1 (3.03%) Tivoli Storage Manager
1 1 (3.03%) OpenView Configuration Management
Vendors
1 16 (48.48%) Microsoft
2 5 (15.15%) VMware
2 5 (15.15%) Apple
3 4 (12.12%) Citrix
4 2 (6.06%) IBM
4 2 (6.06%) HP
5 1 (3.03%) F5
5 1 (3.03%) Juniper
5 1 (3.03%) NetApp
5 1 (3.03%) CheckPoint
5 1 (3.03%) SAP
5 1 (3.03%) Oracle
5 1 (3.03%) Sun