The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Support Engineer
Rank 41 42 45
Rank change year-on-year
+1 +3
Contract jobs requiring a Support Engineer 16 12 7
As % of all contract IT jobs located in Birmingham 2.54% 2.10% 1.33%
As % of the Job Titles category 2.81% 2.42% 1.43%
Number of daily rates quoted 4 2 1
Average daily rate
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£310 £115 £180
Average daily rate % change year-on-year
+169.56% -36.11%
UK excluding London average daily rate £200 £200 £230
% change year-on-year
- -13.04%
Number of hourly rates quoted 2 1 4
Average hourly rate £18.50 £16.00 £13.50
Average hourly rate % change year-on-year
+15.62% +18.51%
UK excluding London average hourly rate £15.00 £15.34 £15.00
% change year-on-year
-2.21% +2.26%
Support Engineer
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
569 495 489
As % of all contract IT jobs located in Birmingham 90.32% 86.69% 92.97%
Number of daily rates quoted 347 299 247
Average daily rate £350 £350 £338
Average daily rate % change year-on-year
- +3.70%
90% offered a daily rate of more than £200 £180 £225
10% offered a daily rate of more than £475 £500 £540
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 28 21 44
Average hourly rate £14.50 £12.00 £13.75
Average hourly rate % change year-on-year
+20.83% -12.72%
90% offered a hourly rate of more than £10.85 £9.44 £10.04
10% offered a hourly rate of more than £23.60 £20.00 £37.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Support Engineer
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Birmingham

Support Engineer
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Birmingham region.

Support Engineer Daily Rate Trend in Birmingham

Support Engineer
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Birmingham region over the 3 months to 3 March 2015.

Support Engineer Daily Rate Histogram in Birmingham

Support Engineer
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Birmingham region.

Support Engineer Hourly Rate Trend in Birmingham

Support Engineer
Top 30 Related IT Skills in Birmingham

For the 6 months to 3 March 2015, IT contractor jobs across the Birmingham region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 15 (62.50%) Windows
2 12 (50.00%) Active Directory
3 10 (41.67%) Windows Server 2008
4 9 (37.50%) Microsoft
5 8 (33.33%) MS Office
6 7 (29.17%) MS Excel
7 6 (25.00%) MS Exchange
7 6 (25.00%) MCP
7 6 (25.00%) MCSE
7 6 (25.00%) Microsoft Certification
7 6 (25.00%) VMware
7 6 (25.00%) Windows 7
8 5 (20.83%) Windows Server 2012
8 5 (20.83%) MS PowerPoint
8 5 (20.83%) VMware Infrastructure
8 5 (20.83%) A+ Certification
8 5 (20.83%) TCP/IP
8 5 (20.83%) SLA
9 4 (16.67%) Windows XP
9 4 (16.67%) Telecoms
10 3 (12.50%) vSphere
10 3 (12.50%) Firewall
10 3 (12.50%) Windows Server 2003
10 3 (12.50%) DNS
10 3 (12.50%) Citrix
11 2 (8.33%) SAN
11 2 (8.33%) Cisco
11 2 (8.33%) VPN
11 2 (8.33%) DHCP
11 2 (8.33%) LAN

Support Engineer
Top Related IT Skills in Birmingham by Category

For the 6 months to 3 March 2015, IT contractor jobs across the Birmingham region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (25.00%) MS Exchange
2 2 (8.33%) Lync
3 1 (4.17%) Exchange Server 2010
3 1 (4.17%) Exchange Server 2007
Applications
1 8 (33.33%) MS Office
2 7 (29.17%) MS Excel
3 5 (20.83%) MS PowerPoint
Communications & Networking
1 5 (20.83%) TCP/IP
2 3 (12.50%) DNS
2 3 (12.50%) Firewall
3 2 (8.33%) DHCP
3 2 (8.33%) Network Security
3 2 (8.33%) SAN
3 2 (8.33%) VPN
3 2 (8.33%) LAN
3 2 (8.33%) WAN
4 1 (4.17%) SMTP
4 1 (4.17%) 3G
4 1 (4.17%) SSL
4 1 (4.17%) LTE
4 1 (4.17%) Unified Communications
4 1 (4.17%) 4G
4 1 (4.17%) Radio Access Network
4 1 (4.17%) Wireless
4 1 (4.17%) 2G
Database & Business Intelligence
1 1 (4.17%) SQL Server
1 1 (4.17%) SQL Server 2005
1 1 (4.17%) SQL Server 2008
General
1 4 (16.67%) Telecoms
2 1 (4.17%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (4.17%) Application Packaging
Miscellaneous
1 1 (4.17%) NHS
1 1 (4.17%) Analytical Skills
Operating Systems
1 15 (62.50%) Windows
2 10 (41.67%) Windows Server 2008
3 6 (25.00%) Windows 7
4 5 (20.83%) Windows Server 2012
5 4 (16.67%) Windows XP
6 3 (12.50%) Windows Server 2003
7 1 (4.17%) Solaris
7 1 (4.17%) Linux
7 1 (4.17%) UNIX
Processes & Methodologies
1 2 (8.33%) Disaster Recovery
2 1 (4.17%) Business Continuity
2 1 (4.17%) Logistics
2 1 (4.17%) Supplier Management
2 1 (4.17%) Incident Management
2 1 (4.17%) Fault Management
2 1 (4.17%) Performance Management
2 1 (4.17%) Capacity Planning
2 1 (4.17%) Network Management
2 1 (4.17%) Root Cause Analysis
2 1 (4.17%) Network Monitoring
2 1 (4.17%) Kalman Filter
2 1 (4.17%) Resilience Testing
2 1 (4.17%) ITIL
2 1 (4.17%) Configuration Management
2 1 (4.17%) Change Management
Programming Languages
1 1 (4.17%) SQL
1 1 (4.17%) T-SQL
1 1 (4.17%) VB
1 1 (4.17%) VBA
1 1 (4.17%) Shell Script
1 1 (4.17%) PowerShell
Qualifications
1 6 (25.00%) MCP
1 6 (25.00%) MCSE
1 6 (25.00%) Microsoft Certification
2 5 (20.83%) A+ Certification
3 1 (4.17%) VMware Certified Professional (VCP)
3 1 (4.17%) MCTS
3 1 (4.17%) MCITP
3 1 (4.17%) CCA
3 1 (4.17%) Citrix Certification
3 1 (4.17%) CCEA
Quality Assurance & Compliance
1 5 (20.83%) SLA
System Software
1 12 (50.00%) Active Directory
2 5 (20.83%) VMware Infrastructure
3 3 (12.50%) vSphere
4 2 (8.33%) XenApp
5 1 (4.17%) Hyper-V
5 1 (4.17%) ProxySG
Systems Management
1 2 (8.33%) SCCM
2 1 (4.17%) SCOM
2 1 (4.17%) NetBackup
2 1 (4.17%) Backup Exec
Vendors
1 9 (37.50%) Microsoft
2 6 (25.00%) VMware
3 3 (12.50%) Citrix
4 2 (8.33%) Cisco
5 1 (4.17%) IBM
5 1 (4.17%) HP
5 1 (4.17%) NetApp
5 1 (4.17%) Red Hat
5 1 (4.17%) CheckPoint
5 1 (4.17%) Symantec
5 1 (4.17%) Blue Coat
5 1 (4.17%) WatchGuard
5 1 (4.17%) SonicWALL
5 1 (4.17%) Draytek
5 1 (4.17%) NETGEAR
5 1 (4.17%) F5
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