The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Bristol region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 68 54 65
Rank change year-on-year
-14 +11
Contract jobs requiring a 1st Line Support 6 6 3
As % of all contract IT jobs located in Bristol 0.63% 0.93% 0.30%
As % of the Job Titles category 0.69% 0.99% 0.33%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £100 £103 £101
% change year-on-year
-2.43% +1.23%
Number of hourly rates quoted 2 6 3
Average hourly rate £11.25 £11.75 £13.00
Average hourly rate % change year-on-year
-4.25% -9.61%
90% offered a hourly rate of more than £11.05 £8.50 £9.00
10% offered a hourly rate of more than £11.45 £14.00 £15.40
UK excluding London average hourly rate £11.00 £11.50 £11.00
% change year-on-year
-4.34% +4.54%
Job Titles Category
Bristol
Contract IT job ads with a match in the
Job Titles category
875 604 915
As % of all contract IT jobs located in Bristol 92.40% 93.50% 92.52%
Number of daily rates quoted 597 366 603
Average daily rate £350 £325 £350
Average daily rate % change year-on-year
+7.69% -7.14%
90% offered a daily rate of more than £250 £230 £225
10% offered a daily rate of more than £475 £475 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 41 44 55
Average hourly rate £17.00 £13.50 £19.63
Average hourly rate % change year-on-year
+25.92% -31.21%
90% offered a hourly rate of more than £11.50 £9.00 £13.30
10% offered a hourly rate of more than £35.00 £37.50 £36.60
UK excluding London average hourly rate £17.00 £17.50 £19.21
% change year-on-year
-2.85% -8.90%
1st Line Support
South West

1st Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Bristol

1st Line Support
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Bristol region.

1st Line Support Daily Rate Trend in Bristol

1st Line Support
Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Bristol region.

1st Line Support Hourly Rate Trend in Bristol

1st Line Support
Top 30 Related IT Skills in Bristol

For the 6 months to 17 April 2014, IT contractor jobs across the Bristol region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 7 (58.33%) MS Office
1 7 (58.33%) Windows
2 6 (50.00%) MS Excel
3 5 (41.67%) Windows XP
3 5 (41.67%) Windows 7
4 4 (33.33%) LANDesk
5 3 (25.00%) Microsoft
5 3 (25.00%) Active Directory
6 2 (16.67%) WAN
7 1 (8.33%) VPN
7 1 (8.33%) IBM
7 1 (8.33%) IP Telephony
7 1 (8.33%) Asset Management
7 1 (8.33%) MS PowerPoint
7 1 (8.33%) Exchange Server 2003
7 1 (8.33%) DV Cleared
7 1 (8.33%) Security Cleared
7 1 (8.33%) Windows Server 2008
7 1 (8.33%) Continuous Improvement
7 1 (8.33%) Citrix
7 1 (8.33%) Microsoft Certification
7 1 (8.33%) Windows Server 2003
7 1 (8.33%) Sophos
7 1 (8.33%) Blackberry
7 1 (8.33%) MS Visio
7 1 (8.33%) MS Exchange
7 1 (8.33%) LAN
7 1 (8.33%) MCSE
7 1 (8.33%) MCSA
7 1 (8.33%) ITIL

1st Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 17 April 2014, IT contractor jobs across the Bristol region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) MS Exchange
1 1 (8.33%) Exchange Server 2003
Applications
1 7 (58.33%) MS Office
2 6 (50.00%) MS Excel
3 1 (8.33%) MS Visio
3 1 (8.33%) MS PowerPoint
Communications & Networking
1 2 (16.67%) WAN
2 1 (8.33%) VPN
2 1 (8.33%) IP Telephony
2 1 (8.33%) LAN
Miscellaneous
1 1 (8.33%) Blackberry
Operating Systems
1 7 (58.33%) Windows
2 5 (41.67%) Windows XP
2 5 (41.67%) Windows 7
3 1 (8.33%) Windows Server 2003
3 1 (8.33%) Windows Server 2008
Processes & Methodologies
1 1 (8.33%) ITIL
1 1 (8.33%) Asset Management
1 1 (8.33%) Continuous Improvement
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 1 (8.33%) MCP
1 1 (8.33%) MCSE
1 1 (8.33%) MCSA
1 1 (8.33%) Microsoft Certification
1 1 (8.33%) DV Cleared
1 1 (8.33%) Security Cleared
System Software
1 3 (25.00%) Active Directory
Vendors
1 4 (33.33%) LANDesk
2 3 (25.00%) Microsoft
3 1 (8.33%) Citrix
3 1 (8.33%) Sophos
3 1 (8.33%) IBM