The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 68 65 69
Rank change year-on-year
-3 +4
Contract jobs citing Customer Engagement 2 4 3
As % of all contract IT jobs located in Bristol 0.23% 0.45% 0.33%
As % of the Processes & Methodologies category 0.28% 0.57% 0.41%
Number of daily rates quoted 2 3 3
Average daily rate £308 £415 £325
Average daily rate % change year-on-year
-25.90% +27.69%
UK excluding London average daily rate £375 £385 £375
% change year-on-year
-2.59% +2.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £39.00 £35.00 £18.25
% change year-on-year
+11.42% +91.78%
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
705 698 730
As % of all contract IT jobs located in Bristol 80.02% 78.87% 80.22%
Number of daily rates quoted 502 515 502
Average daily rate £375 £388 £365
Average daily rate % change year-on-year
-3.22% +6.16%
90% offered a daily rate of more than £275 £288 £275
10% offered a daily rate of more than £495 £550 £490
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 27 17 23
Average hourly rate £39.50 £37.74 £33.50
Average hourly rate % change year-on-year
+4.66% +12.65%
90% offered a hourly rate of more than £30.00 £30.13 £18.00
10% offered a hourly rate of more than £50.00 £41.00 £35.00
UK excluding London average hourly rate £36.00 £30.75 £31.50
% change year-on-year
+17.07% -2.38%

Customer Engagement
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Bristol

Customer Engagement
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Bristol region.

Customer Engagement Daily Rate Trend in Bristol

Customer Engagement
Top 30 Related IT Skills in Bristol

For the 6 months to 30 April 2016, IT contractor jobs across the Bristol region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 6 (75.00%) Finance
2 4 (50.00%) Analytical Skills
3 3 (37.50%) Banking
3 3 (37.50%) Change Control
3 3 (37.50%) SAP Oil and Gas
3 3 (37.50%) Marketing
3 3 (37.50%) QA
3 3 (37.50%) Digital Marketing
3 3 (37.50%) Business Intelligence
3 3 (37.50%) Microsoft
3 3 (37.50%) PRINCE2 Certification
3 3 (37.50%) SAP
3 3 (37.50%) PRINCE2
3 3 (37.50%) Manufacturing
3 3 (37.50%) Electronics
3 3 (37.50%) Telecoms
3 3 (37.50%) Programme Management
4 2 (25.00%) Agile Software Development
4 2 (25.00%) TDD
4 2 (25.00%) Stakeholder Management
4 2 (25.00%) Scrum
4 2 (25.00%) VMware
4 2 (25.00%) Windows
4 2 (25.00%) Windows Server 2003
4 2 (25.00%) Project Management
4 2 (25.00%) Active Directory
4 2 (25.00%) Server Building
4 2 (25.00%) SOLID
4 2 (25.00%) Windows Server
4 2 (25.00%) Continuous Integration

Customer Engagement
Top Related IT Skills in Bristol by Category

For the 6 months to 30 April 2016, IT contractor jobs across the Bristol region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 1 (12.50%) MS Excel
Business Applications
1 3 (37.50%) SAP Oil and Gas
Database & Business Intelligence
1 1 (12.50%) MS Access
1 1 (12.50%) SQL Server
General
1 6 (75.00%) Finance
2 3 (37.50%) Banking
2 3 (37.50%) Electronics
2 3 (37.50%) Manufacturing
2 3 (37.50%) Marketing
2 3 (37.50%) Telecoms
Job Titles
1 5 (62.50%) Analyst
2 3 (37.50%) Business Analyst
2 3 (37.50%) Business Engagement Manager
2 3 (37.50%) Business Manager
2 3 (37.50%) Customer Analyst
2 3 (37.50%) Engagement Manager
2 3 (37.50%) Senior Analyst
2 3 (37.50%) Senior Business Analyst
2 3 (37.50%) Senior Business Manager
2 3 (37.50%) Senior Engagement Manager
2 3 (37.50%) Senior Manager
3 2 (25.00%) Agile Delivery Manager
3 2 (25.00%) Contracts Manager
3 2 (25.00%) Delivery Manager
3 2 (25.00%) Infrastructure Analyst
3 2 (25.00%) Technical Delivery Manager
3 2 (25.00%) Technical Manager
3 2 (25.00%) Wintel Analyst
4 1 (12.50%) Developer
4 1 (12.50%) VBA Developer
Miscellaneous
1 4 (50.00%) Analytical Skills
2 2 (25.00%) Enterprise Software
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows Server
1 2 (25.00%) Windows Server 2003
1 2 (25.00%) Windows Server 2012
Processes & Methodologies
1 3 (37.50%) Business Intelligence
1 3 (37.50%) Change Control
1 3 (37.50%) Digital Marketing
1 3 (37.50%) PRINCE2
1 3 (37.50%) Programme Management
2 2 (25.00%) Agile Project Management
2 2 (25.00%) Agile Software Development
2 2 (25.00%) BDD
2 2 (25.00%) Coaching
2 2 (25.00%) Continuous Integration
2 2 (25.00%) Kanban
2 2 (25.00%) Project Management
2 2 (25.00%) Scrum
2 2 (25.00%) Server Building
2 2 (25.00%) Software Delivery
2 2 (25.00%) SOLID
2 2 (25.00%) Stakeholder Management
2 2 (25.00%) TDD
3 1 (12.50%) Data Management
3 1 (12.50%) Process Improvement
Programming Languages
1 1 (12.50%) SQL
1 1 (12.50%) VB
1 1 (12.50%) VBA
Qualifications
1 3 (37.50%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (37.50%) QA
System Software
1 2 (25.00%) Active Directory
Vendors
1 3 (37.50%) Microsoft
1 3 (37.50%) SAP
2 2 (25.00%) VMware