The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 30 33 40
Rank change year-on-year
+3 +7
Contract jobs requiring a Support Analyst 38 47 36
As % of all contract IT jobs located in Buckinghamshire 4.822% 4.626% 3.396%
As % of the Job Titles category 5.184% 4.916% 3.568%
Number of daily rates quoted 10 20 17
Average daily rate £215 £149 £210
Average daily rate % change year-on-year
+44.29% -29.04%
90% offered a daily rate of more than £174 £105 £105
10% offered a daily rate of more than £300 £285 £288
UK excluding London average daily rate £248 £220 £225
% change year-on-year
+12.50% -2.22%
Number of hourly rates quoted 8 7 9
Average hourly rate £13.00 £12.50 £12.50
Average hourly rate % change year-on-year
+4.00% -
90% offered a hourly rate of more than £11.05 £10.90 £9.85
10% offered a hourly rate of more than £22.50 £19.70 £17.82
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
Buckinghamshire
Contract IT job ads with a match in the
Job Titles category
733 956 1009
As % of all contract IT jobs located in Buckinghamshire 93.02% 94.09% 95.19%
Number of daily rates quoted 406 414 383
Average daily rate £313 £315 £338
Average daily rate % change year-on-year
-0.79% -6.66%
90% offered a daily rate of more than £175 £165 £189
10% offered a daily rate of more than £475 £425 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 73 76 102
Average hourly rate £13.50 £14.50 £15.00
Average hourly rate % change year-on-year
-6.89% -3.33%
90% offered a hourly rate of more than £11.26 £11.67 £10.00
10% offered a hourly rate of more than £27.00 £35.00 £32.01
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Support Analyst
South East

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Buckinghamshire Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Buckinghamshire region.

Buckinghamshire Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Buckinghamshire region over the 3 months to 17 May 2013.

Buckinghamshire Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Buckinghamshire region.

Buckinghamshire Support Analyst Hourly Rate Trend

Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Buckinghamshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Milton Keynes +11 31 £240 +62.16%
High Wycombe -8 2 - -
Aylesbury - 1 - -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Buckinghamshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 39 (55.71%) Windows
2 32 (45.71%) ITIL
3 27 (38.57%) SQL
4 23 (32.86%) Security Cleared
5 18 (25.71%) Windows Server 2008
5 18 (25.71%) Citrix
6 17 (24.29%) MS Office
7 16 (22.86%) SC Cleared
7 16 (22.86%) VMware
8 15 (21.43%) Active Directory
9 14 (20.00%) Microsoft
9 14 (20.00%) MS Exchange
9 14 (20.00%) DV Cleared
10 13 (18.57%) VMware Infrastructure
11 12 (17.14%) UNIX
11 12 (17.14%) Finance
11 12 (17.14%) Hyper-V
12 11 (15.71%) Windows 7
12 11 (15.71%) Service Delivery
12 11 (15.71%) Backup Exec
12 11 (15.71%) SAP
12 11 (15.71%) Microsoft Certification
13 9 (12.86%) Service Management
13 9 (12.86%) Windows XP
14 8 (11.43%) MCP
14 8 (11.43%) Linux
14 8 (11.43%) Lotus Notes
14 8 (11.43%) MCSE
14 8 (11.43%) Lotus
14 8 (11.43%) EPoS

Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Buckinghamshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 6 (8.571%) .NET
Application Platforms
1 14 (20.00%) MS Exchange
2 8 (11.43%) Lotus Notes
2 8 (11.43%) Exchange Server 2003
3 7 (10.00%) IIS
4 6 (8.571%) GlassFish
5 5 (7.143%) SharePoint
6 4 (5.714%) Lync
7 2 (2.857%) Exchange Server 2010
7 2 (2.857%) Exchange Server 2007
8 1 (1.429%) Blackberry Enterprise Server
Applications
1 17 (24.29%) MS Office
2 3 (4.286%) MS Excel
3 1 (1.429%) MS Project
Business Applications
1 1 (1.429%) Dynamics CRM
Communications & Networking
1 5 (7.143%) TCP/IP
2 4 (5.714%) SAN
3 3 (4.286%) 3G
3 3 (4.286%) VPN
3 3 (4.286%) Broadband
3 3 (4.286%) DHCP
3 3 (4.286%) Wi-Fi
4 1 (1.429%) ATM
4 1 (1.429%) DNS
4 1 (1.429%) Firewall
4 1 (1.429%) DMZ
Database & Business Intelligence
1 6 (8.571%) RDBMS
2 2 (2.857%) SQL Server
2 2 (2.857%) Oracle 8/8i
General
1 12 (17.14%) Finance
2 5 (7.143%) Banking
3 2 (2.857%) Retail
3 2 (2.857%) Financial Institution
4 1 (1.429%) Back Office
4 1 (1.429%) Publishing
4 1 (1.429%) Spanish Language
Miscellaneous
1 8 (11.43%) EPoS
2 5 (7.143%) Cloud Computing
3 4 (5.714%) PDA
4 3 (4.286%) Management Information System
5 2 (2.857%) Mathematics
6 1 (1.429%) Statistics
6 1 (1.429%) Blackberry
Operating Systems
1 39 (55.71%) Windows
2 18 (25.71%) Windows Server 2008
3 12 (17.14%) UNIX
4 11 (15.71%) Windows 7
5 9 (12.86%) Windows XP
6 8 (11.43%) Linux
6 8 (11.43%) Windows Vista
7 7 (10.00%) Windows Server 2003
8 2 (2.857%) Windows 8
8 2 (2.857%) CentOS
9 1 (1.429%) Windows 2000 Server
Processes & Methodologies
1 32 (45.71%) ITIL
2 11 (15.71%) Service Delivery
3 9 (12.86%) Service Management
4 8 (11.43%) Change Management
5 7 (10.00%) CRM
6 6 (8.571%) Business Intelligence
6 6 (8.571%) Data Architecture
6 6 (8.571%) Analytics
7 4 (5.714%) Root Cause Analysis
7 4 (5.714%) PRINCE2
7 4 (5.714%) Incident Management
8 3 (4.286%) ERP
9 2 (2.857%) Project Management
9 2 (2.857%) Project Planning
9 2 (2.857%) Programme Management
9 2 (2.857%) ITIL V3
10 1 (1.429%) Change Control
10 1 (1.429%) Logistics
10 1 (1.429%) Migration
10 1 (1.429%) Fault Management
Programming Languages
1 27 (38.57%) SQL
2 6 (8.571%) Java
3 4 (5.714%) PowerShell
Qualifications
1 23 (32.86%) Security Cleared
2 16 (22.86%) SC Cleared
3 14 (20.00%) DV Cleared
4 11 (15.71%) Microsoft Certification
5 8 (11.43%) MCP
5 8 (11.43%) MCSE
6 6 (8.571%) Degree
7 5 (7.143%) ITIL Certification
Quality Assurance & Compliance
1 3 (4.286%) SLA
System Software
1 15 (21.43%) Active Directory
2 13 (18.57%) VMware Infrastructure
3 12 (17.14%) Hyper-V
4 4 (5.714%) vSphere
5 2 (2.857%) Forefront TMG
5 2 (2.857%) VMware ESX
6 1 (1.429%) XenApp
Systems Management
1 11 (15.71%) Backup Exec
2 2 (2.857%) OVSD
2 2 (2.857%) OpenView
3 1 (1.429%) Norton AntiVirus
3 1 (1.429%) NetBackup
3 1 (1.429%) WhatsUp Gold
Vendors
1 18 (25.71%) Citrix
2 16 (22.86%) VMware
3 14 (20.00%) Microsoft
4 11 (15.71%) SAP
5 8 (11.43%) Lotus
6 7 (10.00%) HP
7 6 (8.571%) Remedy
8 4 (5.714%) Compaq
9 2 (2.857%) Oracle
9 2 (2.857%) Symantec
10 1 (1.429%) Websense
10 1 (1.429%) Cisco
10 1 (1.429%) TIBCO
10 1 (1.429%) NetApp
Aylesbury, Thames Valley
You must have a thorough understanding of Operating Systems as well as Windows XP/7 and MS Office, coupled with a basic understanding of software installations and Desktop/...
Rate: £21 - £22000 per annum + pro rata
Posted: 11 May 2013
Milton Keynes, Thames Valley
Experience of writing SQL queries* Experience with RDBMS* Experience with supporting Java and .NET applications * Experience of data architectureA good understanding of web and business intelligence technology would...
Hays Specialist Recruitment Ltd
Rate: £250 - £30000 per annum
Posted: 4 May 2013