The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank - - 49
Contract jobs citing Customer Engagement 0 0 1
As % of all contract IT jobs located in Cambridge - - 0.24%
As % of the Processes & Methodologies category - - 0.35%
Number of daily rates quoted 0 0 1
Average daily rate
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- - £415
UK excluding London average daily rate £400 £355 £313
% change year-on-year
+12.67% +13.60%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.00 £15.00 £9.00
% change year-on-year
-20.00% +66.66%
Customer Engagement
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
277 279 285
As % of all contract IT jobs located in Cambridge 65.33% 75.82% 69.01%
Number of daily rates quoted 167 124 128
Average daily rate £375 £375 £400
Average daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £270 £260 £276
10% offered a daily rate of more than £500 £517 £450
UK excluding London average daily rate £375 £367 £365
% change year-on-year
+2.18% +0.53%
Number of hourly rates quoted 26 25 67
Average hourly rate £33.75 £41.00 £37.50
Average hourly rate % change year-on-year
-17.68% +9.33%
90% offered a hourly rate of more than £21.00 £24.87 £19.20
10% offered a hourly rate of more than £60.00 £60.00 £45.00
UK excluding London average hourly rate £26.50 £30.00 £29.00
% change year-on-year
-11.66% +3.44%

Customer Engagement
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Cambridge

Customer Engagement
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Cambridge region.

Customer Engagement Daily Rate Trend in Cambridge