The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 47 38 43
Rank change year-on-year
-9 +5
Contract jobs requiring a Desktop Support 4 3 9
As % of all contract IT jobs located in Cambridge 0.87% 0.77% 1.92%
As % of the Job Titles category 0.93% 0.82% 2.02%
Number of daily rates quoted 1 0 1
Average daily rate
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£118 - £110
UK excluding London average daily rate £165 £150 £135
% change year-on-year
+10.00% +11.11%
Number of hourly rates quoted 1 1 4
Average hourly rate £16.00 £12.60 £11.50
Average hourly rate % change year-on-year
+26.98% +9.56%
UK excluding London average hourly rate £15.00 £15.50 £14.58
% change year-on-year
-3.22% +6.34%
Job Titles Category
Cambridge
Contract IT job ads with a match in the
Job Titles category
431 368 446
As % of all contract IT jobs located in Cambridge 93.29% 94.12% 95.30%
Number of daily rates quoted 292 160 217
Average daily rate £375 £350 £315
Average daily rate % change year-on-year
+7.14% +11.11%
90% offered a daily rate of more than £225 £249 £160
10% offered a daily rate of more than £475 £475 £425
UK excluding London average daily rate £350 £350 £348
% change year-on-year
- +0.71%
Number of hourly rates quoted 34 50 104
Average hourly rate £25.50 £37.50 £33.50
Average hourly rate % change year-on-year
-32.00% +11.94%
90% offered a hourly rate of more than £15.00 £11.00 £11.50
10% offered a hourly rate of more than £45.00 £50.00 £45.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Desktop Support
Cambridgeshire

Desktop Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Cambridge

Desktop Support
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Cambridge region.

Desktop Support Daily Rate Trend in Cambridge

Desktop Support
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Cambridge region.

Desktop Support Hourly Rate Trend in Cambridge

Desktop Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 25 July 2014, IT contractor jobs across the Cambridge region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 5 (50.00%) Windows
1 5 (50.00%) Windows 7
2 4 (40.00%) Active Directory
3 3 (30.00%) MS Exchange
4 2 (20.00%) LAN
4 2 (20.00%) WAN
4 2 (20.00%) Citrix
4 2 (20.00%) MS Excel
4 2 (20.00%) Apple
4 2 (20.00%) Internet
4 2 (20.00%) Finance
4 2 (20.00%) SC Cleared
4 2 (20.00%) Security Cleared
4 2 (20.00%) iPhone
5 1 (10.00%) Android
5 1 (10.00%) Apple iOS
5 1 (10.00%) Exchange Server 2010
5 1 (10.00%) Performance Monitoring
5 1 (10.00%) Telecoms
5 1 (10.00%) Altiris
5 1 (10.00%) Smartphone
5 1 (10.00%) Degree
5 1 (10.00%) Computer Science
5 1 (10.00%) Video Conferencing
5 1 (10.00%) Windows Server 2003
5 1 (10.00%) SharePoint
5 1 (10.00%) Windows XP
5 1 (10.00%) Mac OS X
5 1 (10.00%) TCP/IP
5 1 (10.00%) SLA

Desktop Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 25 July 2014, IT contractor jobs across the Cambridge region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) SharePoint
Applications
1 2 (20.00%) MS Excel
2 1 (10.00%) MS Office
Communications & Networking
1 2 (20.00%) LAN
1 2 (20.00%) WAN
1 2 (20.00%) Internet
2 1 (10.00%) TCP/IP
General
1 2 (20.00%) Finance
2 1 (10.00%) Telecoms
Miscellaneous
1 2 (20.00%) iPhone
2 1 (10.00%) Smartphone
2 1 (10.00%) Computer Science
2 1 (10.00%) Video Conferencing
Operating Systems
1 5 (50.00%) Windows
1 5 (50.00%) Windows 7
2 1 (10.00%) Apple iOS
2 1 (10.00%) Linux
2 1 (10.00%) Windows XP
2 1 (10.00%) Mac OS X
2 1 (10.00%) Windows Server 2003
2 1 (10.00%) Android
Processes & Methodologies
1 1 (10.00%) ITIL
1 1 (10.00%) Performance Monitoring
Qualifications
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
2 1 (10.00%) Degree
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 4 (40.00%) Active Directory
Vendors
1 2 (20.00%) Citrix
1 2 (20.00%) Apple
2 1 (10.00%) Altiris
2 1 (10.00%) Cisco
2 1 (10.00%) Microsoft