Cambridge Helpdesk Support Contracts

The table below looks at the demand for the Helpdesk Support role in IT contracts within the Cambridge region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Helpdesk Support in their job title over the 3 months to 10 October 2008 with a comparison to the same period last year.

Help Desk Support
Location Aberdeen Abingdon Atherstone Basildon Basingstoke Bath Bedfordshire Bellshill Berkshire Birmingham Blackburn Blackpool Bolton Bournemouth Bracknell Bradford Bridgend Brighton Bristol Bromsgrove Buckinghamshire Caerphilly Cambridge Cambridgeshire Canary Wharf Chelmsford Cheshire Chesterfield Chippenham City of London Colchester Coventry Crawley Dartford Derby Derbyshire Devon Dorset Dover East Anglia East Midlands East of England East Sussex Eastleigh England Essex Exeter Farnham Feltham Fife Folkestone Gatwick Glasgow Guildford Halifax Hampshire Harrow Hastings Hertfordshire High Wycombe Highlands Hounslow Inverness Ipswich Kegworth Kent Lancashire Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool London Luton Lutterworth Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne North East North Lanarkshire North West North Yorkshire Northampton Northamptonshire Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Poole Portsmouth Preston Reading Redhill Reigate Rugby Sandwich Scotland Sheffield Shropshire Slough Somerset South East South Wales South West South Yorkshire Staffordshire Stockport Suffolk Sunderland Surrey Swindon Telford Tyne and Wear UK Uxbridge Wales Walsall Walton-on-Thames Warwick Warwickshire Watford West Midlands West Sussex West Yorkshire Wiltshire Winchester Windsor Witham Woking Worcestershire York Yorkshire	3 months to 10 Oct 2008	Same period last year
Rank	33	57
Rank change on same period last year	+24
Matching contract IT job ads	7	1
As % of all UK contract IT job ads sampled	0.010 %	0.001 %
As % of the category below	1.923 %	0.168 %
Daily rates quoted	0	0
Average minimum daily rate	-	-
Average daily rate	-	-
% change on same period last year	-
Average maximum daily rate	-	-
UK excluding London average daily rate	£95	£113
% change on same period last year	-15.87 %
Hourly rates quoted	7	0
Average minimum hourly rate	£12.14	-
Average hourly rate	£13.14	-
% change on same period last year	-
Average maximum hourly rate	£14.14	-
UK excluding London average hourly rate	£12.41	£12.25
% change on same period last year	+1.27 %
Job Titles Cambridge
Matching contract IT job ads	364	596
As % of all UK contract IT job ads sampled	0.512 %	0.602 %
Daily rates quoted	82	118
Average minimum daily rate	£298	£312
Average daily rate	£321	£329
% change on same period last year	-2.48 %
Average maximum daily rate	£344	£346
UK excluding London average daily rate	£352	£353
% change on same period last year	-0.20 %
Hourly rates quoted	90	91
Average minimum hourly rate	£19.71	£29.99
Average hourly rate	£21.45	£32.18
% change on same period last year	-33.34 %
Average maximum hourly rate	£23.19	£34.36
UK excluding London average hourly rate	£23.76	£25.22
% change on same period last year	-5.77 %
Helpdesk Support Cambridgeshire

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Helpdesk Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Helpdesk Support across the Cambridge region as a proportion of the total demand within the Job Titles category.

Helpdesk Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Helpdesk Support across the Cambridge region.

Helpdesk Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Helpdesk Support across the Cambridge region over the 3 months to 10 October 2008.

Helpdesk Support
Top 27 Related IT Skills

For the 6 months to 10 October 2008, IT contractor jobs across the Cambridge region that cited Helpdesk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Support in their job title.

1 11 (73.33 %) Windows 2 5 (33.33 %) MS Excel 2 5 (33.33 %) Windows XP 2 5 (33.33 %) Microsoft 2 5 (33.33 %) Active Directory 3 4 (26.67 %) VPN 4 3 (20.00 %) MS Office 5 2 (13.33 %) UNIX 5 2 (13.33 %) SharePoint 5 2 (13.33 %) Windows 2000 5 2 (13.33 %) MCSE 5 2 (13.33 %) Microsoft Certification 5 2 (13.33 %) Blackberry 5 2 (13.33 %) MS Exchange 5 2 (13.33 %) LAN

5 2 (13.33 %) WAN 5 2 (13.33 %) TCP/IP 5 2 (13.33 %) SLA 5 2 (13.33 %) Cisco 5 2 (13.33 %) Exchange Server 2003 5 2 (13.33 %) Data Protection Act 5 2 (13.33 %) Exchange Server 2007 5 2 (13.33 %) Data Protection 6 1 (6.667 %) Windows Mobile 6 1 (6.667 %) Configuration Management 6 1 (6.667 %) C 6 1 (6.667 %) HTML

Helpdesk Support
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT contractor jobs across the Cambridge region that cited Helpdesk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Support in their job title. Up to 20 skills are shown per category.

Application Development 1 1 (6.667 %) HTML	Application Platforms 1 2 (13.33 %) SharePoint 1 2 (13.33 %) MS Exchange 1 2 (13.33 %) Exchange Server 2003 1 2 (13.33 %) Exchange Server 2007
Applications 1 5 (33.33 %) MS Excel 2 3 (20.00 %) MS Office	Communications & Networking 1 4 (26.67 %) VPN 2 2 (13.33 %) LAN 2 2 (13.33 %) WAN 2 2 (13.33 %) TCP/IP
Miscellaneous 1 2 (13.33 %) Blackberry 1 2 (13.33 %) Data Protection Act	Operating Systems 1 11 (73.33 %) Windows 2 5 (33.33 %) Windows XP 3 2 (13.33 %) Windows 2000 3 2 (13.33 %) UNIX 4 1 (6.667 %) Windows Mobile
Processes & Methodologies 1 2 (13.33 %) Data Protection 2 1 (6.667 %) Configuration Management	Programming Languages 1 1 (6.667 %) C
Qualifications 1 2 (13.33 %) MCSE 1 2 (13.33 %) Microsoft Certification	Quality Assurance & Compliance 1 2 (13.33 %) SLA
System Software 1 5 (33.33 %) Active Directory	Vendors 1 5 (33.33 %) Microsoft 2 2 (13.33 %) Cisco