The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 43 37 40
Rank change year-on-year
-6 +3
Contract jobs citing Incident Management 9 6 10
As % of all contract IT jobs located in Cambridge 2.04% 1.62% 2.38%
As % of the Processes & Methodologies category 3.11% 2.11% 3.47%
Number of daily rates quoted 5 2 1
Average daily rate
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£163 £175 £250
Average daily rate % change year-on-year
-7.14% -30.00%
UK excluding London average daily rate £310 £300 £330
% change year-on-year
+3.33% -9.09%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
289 285 288
As % of all contract IT jobs located in Cambridge 65.53% 76.82% 68.57%
Number of daily rates quoted 175 125 130
Average daily rate £375 £375 £400
Average daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £270 £260 £287
10% offered a daily rate of more than £500 £520 £450
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 28 22 69
Average hourly rate £31.88 £38.50 £37.50
Average hourly rate % change year-on-year
-17.20% +2.66%
90% offered a hourly rate of more than £21.00 £32.35 £20.00
10% offered a hourly rate of more than £60.00 £60.00 £45.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Incident Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cambridge

Incident Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Cambridge region.

Incident Management Daily Rate Trend in Cambridge

Incident Management
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Cambridge region over the 3 months to 22 September 2014.

Incident Management Daily Rate Histogram in Cambridge

Incident Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Cambridge region.

Incident Management Hourly Rate Trend in Cambridge

Incident Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 22 September 2014, IT contractor jobs across the Cambridge region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 11 (73.33%) ITIL
2 10 (66.67%) Finance
3 8 (53.33%) Blackberry
4 7 (46.67%) Remedy
5 6 (40.00%) SLA
5 6 (40.00%) Service Delivery
6 5 (33.33%) Change Management
6 5 (33.33%) Web Services
6 5 (33.33%) Microsoft
6 5 (33.33%) MS Excel
6 5 (33.33%) E-Commerce
6 5 (33.33%) ADSL
6 5 (33.33%) Broadband
6 5 (33.33%) Amazon AWS
6 5 (33.33%) DevOps
7 4 (26.67%) Active Directory
7 4 (26.67%) BMC
7 4 (26.67%) Service Management
7 4 (26.67%) Remedy ITSM
7 4 (26.67%) Knowledge Management
8 3 (20.00%) Microsoft Certification
8 3 (20.00%) Windows
9 2 (13.33%) Linux
9 2 (13.33%) MCSE
9 2 (13.33%) MCSA
9 2 (13.33%) SQL
9 2 (13.33%) VoIP
9 2 (13.33%) VPN
9 2 (13.33%) Windows XP
9 2 (13.33%) A+ Certification

Incident Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 22 September 2014, IT contractor jobs across the Cambridge region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) SharePoint Server
Applications
1 5 (33.33%) MS Excel
2 1 (6.67%) MS Office
Business Applications
1 4 (26.67%) Remedy ITSM
Cloud Services
1 5 (33.33%) Amazon AWS
Communications & Networking
1 5 (33.33%) ADSL
1 5 (33.33%) Broadband
2 2 (13.33%) VoIP
2 2 (13.33%) VPN
Database & Business Intelligence
1 1 (6.67%) MySQL
1 1 (6.67%) SQL Server
1 1 (6.67%) SQL Server Reporting Services
1 1 (6.67%) SQL Server Integration Services
1 1 (6.67%) SQL Server 2008
1 1 (6.67%) SQL Server 2012
General
1 10 (66.67%) Finance
Job Titles
1 6 (40.00%) Services Delivery Manager
1 6 (40.00%) Service Manager
1 6 (40.00%) Delivery Manager
2 5 (33.33%) Service Desk Analyst
2 5 (33.33%) Service Analyst
2 5 (33.33%) Analyst
3 3 (20.00%) Delivery Project Manager
3 3 (20.00%) Project Manager
4 2 (13.33%) 1st Line Support
4 2 (13.33%) Support Engineer
5 1 (6.67%) DBA
5 1 (6.67%) 2nd Line Support
5 1 (6.67%) Help Desk Support
5 1 (6.67%) SQL DBA
5 1 (6.67%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 5 (33.33%) Web Services
Miscellaneous
1 8 (53.33%) Blackberry
2 2 (13.33%) Video Conferencing
2 2 (13.33%) Analytical Skills
3 1 (6.67%) Thin Client
3 1 (6.67%) User Experience
3 1 (6.67%) Management Information System
3 1 (6.67%) Freedom of Information
3 1 (6.67%) Fat Client
Operating Systems
1 3 (20.00%) Windows
2 2 (13.33%) Linux
2 2 (13.33%) Windows XP
2 2 (13.33%) Windows 7
2 2 (13.33%) UNIX
Processes & Methodologies
1 11 (73.33%) ITIL
2 6 (40.00%) Service Delivery
3 5 (33.33%) Change Management
3 5 (33.33%) E-Commerce
3 5 (33.33%) DevOps
4 4 (26.67%) Service Management
4 4 (26.67%) Knowledge Management
5 2 (13.33%) ITIL V3
6 1 (6.67%) Data Modelling
6 1 (6.67%) Data Entry
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 3 (20.00%) Microsoft Certification
2 2 (13.33%) A+ Certification
2 2 (13.33%) MOS
2 2 (13.33%) MCP
2 2 (13.33%) MCSE
2 2 (13.33%) MCSA
2 2 (13.33%) Security Cleared
3 1 (6.67%) MCDBA
3 1 (6.67%) MCITP
3 1 (6.67%) SC Cleared
3 1 (6.67%) DV Cleared
Quality Assurance & Compliance
1 6 (40.00%) SLA
System Software
1 4 (26.67%) Active Directory
Systems Management
1 2 (13.33%) Norton AntiVirus
1 2 (13.33%) Symantec Enterprise Vault
Vendors
1 7 (46.67%) Remedy
2 5 (33.33%) Microsoft
3 4 (26.67%) BMC
4 2 (13.33%) Nokia
4 2 (13.33%) Apple
4 2 (13.33%) CheckPoint
4 2 (13.33%) Symantec
4 2 (13.33%) Citrix
4 2 (13.33%) Cisco
5 1 (6.67%) Oracle
5 1 (6.67%) VMware
5 1 (6.67%) Red Gate