The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Incident Management
Rank 49 39 33
Rank change year-on-year
-10 -6
Contract jobs citing Incident Management 7 13 6
As % of all contract IT jobs located in Cambridge 1.42% 2.71% 1.61%
As % of the Processes & Methodologies category 1.79% 3.96% 2.09%
Number of daily rates quoted 2 5 2
Average daily rate
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£115 £163 £175
Average daily rate % change year-on-year
-29.23% -7.14%
90% offered a daily rate of more than £103 £117 £155
10% offered a daily rate of more than £127 £430 £195
UK excluding London average daily rate £308 £310 £308
% change year-on-year
-0.80% +0.81%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%
Incident Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
390 328 287
As % of all contract IT jobs located in Cambridge 78.95% 68.48% 77.15%
Number of daily rates quoted 258 209 123
Average daily rate £375 £400 £375
Average daily rate % change year-on-year
-6.25% +6.66%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £512 £538 £530
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 11 25 19
Average hourly rate £38.50 £27.50 £38.50
Average hourly rate % change year-on-year
+40.00% -28.57%
90% offered a hourly rate of more than £14.00 £20.52 £30.00
10% offered a hourly rate of more than £60.00 £60.00 £60.00
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Incident Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cambridge

Incident Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Cambridge region.

Incident Management Daily Rate Trend in Cambridge

Incident Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Cambridge region.

Incident Management Hourly Rate Trend in Cambridge

Incident Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 3 September 2015, IT contractor jobs across the Cambridge region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 10 (71.43%) Active Directory
2 8 (57.14%) Microsoft
3 7 (50.00%) ITIL
4 6 (42.86%) MS Office
4 6 (42.86%) SLA
4 6 (42.86%) Finance
5 5 (35.71%) Blackberry
5 5 (35.71%) Remedy
5 5 (35.71%) Windows
5 5 (35.71%) MS Excel
5 5 (35.71%) BYOD
6 4 (28.57%) WorldPay
6 4 (28.57%) Windows 7
6 4 (28.57%) Citrix
6 4 (28.57%) Service Management
6 4 (28.57%) Change Management
7 3 (21.43%) Cisco
7 3 (21.43%) Windows XP
7 3 (21.43%) Linux
7 3 (21.43%) Problem Management
8 2 (14.29%) MCSE
8 2 (14.29%) MCSA
8 2 (14.29%) VoIP
8 2 (14.29%) MCP
8 2 (14.29%) UNIX
8 2 (14.29%) VPN
8 2 (14.29%) CheckPoint
8 2 (14.29%) Internet
8 2 (14.29%) Microsoft Certification
8 2 (14.29%) A+ Certification

Incident Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 3 September 2015, IT contractor jobs across the Cambridge region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) MS Exchange
1 1 (7.14%) Blackberry Enterprise Server
Applications
1 6 (42.86%) MS Office
2 5 (35.71%) MS Excel
Business Applications
1 1 (7.14%) SAP ERP
Communications & Networking
1 2 (14.29%) VPN
1 2 (14.29%) Internet
1 2 (14.29%) VoIP
2 1 (7.14%) WAN
2 1 (7.14%) LAN
2 1 (7.14%) Firewall
2 1 (7.14%) Wireless
2 1 (7.14%) WebEx
General
1 6 (42.86%) Finance
2 2 (14.29%) Telecoms
3 1 (7.14%) Financial Institution
Job Titles
1 8 (57.14%) Analyst
2 6 (42.86%) Service Analyst
2 6 (42.86%) Service Desk Analyst
3 2 (14.29%) 1st Line Support
4 1 (7.14%) Support Engineer
4 1 (7.14%) Graduate
4 1 (7.14%) Desktop Support
4 1 (7.14%) Systems Administrator
4 1 (7.14%) Network Engineer
4 1 (7.14%) Systems Engineer
4 1 (7.14%) Help Desk Analyst
4 1 (7.14%) Network Administrator
4 1 (7.14%) Desktop Engineer
4 1 (7.14%) Incident Manager
4 1 (7.14%) Designer
4 1 (7.14%) 2nd Line Support
4 1 (7.14%) Administrator
4 1 (7.14%) Service Manager
4 1 (7.14%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 1 (7.14%) HTML
Miscellaneous
1 5 (35.71%) Blackberry
1 5 (35.71%) BYOD
2 2 (14.29%) CMDB
3 1 (7.14%) Video Conferencing
3 1 (7.14%) Hedge funds
3 1 (7.14%) Analytical Skills
3 1 (7.14%) Data Centre
3 1 (7.14%) Management Information System
3 1 (7.14%) Handset
Operating Systems
1 5 (35.71%) Windows
2 4 (28.57%) Windows 7
3 3 (21.43%) Linux
3 3 (21.43%) Windows XP
4 2 (14.29%) UNIX
5 1 (7.14%) Windows 8
5 1 (7.14%) Mac OS X
Processes & Methodologies
1 7 (50.00%) ITIL
2 4 (28.57%) Service Management
2 4 (28.57%) Change Management
3 3 (21.43%) Problem Management
4 2 (14.29%) Configuration Management
4 2 (14.29%) Knowledge Management
5 1 (7.14%) Software Deployment
5 1 (7.14%) Mentoring
5 1 (7.14%) ITSM
5 1 (7.14%) ERP
Qualifications
1 2 (14.29%) MCP
1 2 (14.29%) MCSE
1 2 (14.29%) MCSA
1 2 (14.29%) Microsoft Certification
1 2 (14.29%) A+ Certification
1 2 (14.29%) MOS
2 1 (7.14%) Degree
2 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 6 (42.86%) SLA
System Software
1 10 (71.43%) Active Directory
Systems Management
1 1 (7.14%) Norton AntiVirus
1 1 (7.14%) WhatsUp Gold
1 1 (7.14%) Symantec Enterprise Vault
1 1 (7.14%) XenMobile
Vendors
1 8 (57.14%) Microsoft
2 5 (35.71%) Remedy
3 4 (28.57%) WorldPay
3 4 (28.57%) Citrix
4 3 (21.43%) Cisco
5 2 (14.29%) CheckPoint
6 1 (7.14%) Symantec
6 1 (7.14%) Oracle
6 1 (7.14%) SAP
6 1 (7.14%) Nokia
6 1 (7.14%) Apple
6 1 (7.14%) Altiris
6 1 (7.14%) Splunk
6 1 (7.14%) ServiceNow