The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 39 - 34
Rank change year-on-year
- 0
Contract jobs citing Incident Management 4 0 15
As % of all contract IT jobs located in Cambridge 1.20% - 3.30%
As % of the Processes & Methodologies category 1.55% - 4.97%
Number of daily rates quoted 1 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
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£163 - -
UK excluding London average daily rate £310 £300 £308
% change year-on-year
+3.33% -2.43%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.73 £16.50 £12.75
% change year-on-year
-4.69% +29.41%
Incident Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
258 231 302
As % of all contract IT jobs located in Cambridge 77.25% 69.16% 66.52%
Number of daily rates quoted 171 112 153
Average daily rate £368 £363 £375
Average daily rate % change year-on-year
+1.37% -3.33%
90% offered a daily rate of more than £225 £250 £300
10% offered a daily rate of more than £550 £575 £463
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 18 28 41
Average hourly rate £42.50 £37.50 £40.00
Average hourly rate % change year-on-year
+13.33% -6.25%
90% offered a hourly rate of more than £12.00 £14.00 £32.50
10% offered a hourly rate of more than £60.00 £45.00 £50.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Incident Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cambridge

Incident Management
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Cambridge region.

Incident Management Daily Rate Trend in Cambridge

Incident Management
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Cambridge region.

Incident Management Hourly Rate Trend in Cambridge

Incident Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 18 December 2014, IT contractor jobs across the Cambridge region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 10 (76.92%) ITIL
1 10 (76.92%) Blackberry
2 8 (61.54%) Finance
2 8 (61.54%) Remedy
3 7 (53.85%) ADSL
3 7 (53.85%) Broadband
3 7 (53.85%) MS Excel
4 6 (46.15%) BMC
4 6 (46.15%) Service Management
4 6 (46.15%) Knowledge Management
4 6 (46.15%) Remedy ITSM
5 5 (38.46%) Microsoft
6 4 (30.77%) Active Directory
7 3 (23.08%) Citrix
7 3 (23.08%) SLA
8 2 (15.38%) Microsoft Certification
8 2 (15.38%) Windows
8 2 (15.38%) MS Office
8 2 (15.38%) SQL
8 2 (15.38%) Security Cleared
8 2 (15.38%) Service Delivery
9 1 (7.69%) VMware
9 1 (7.69%) Change Management
9 1 (7.69%) Management Information System
9 1 (7.69%) SQL Server 2008
9 1 (7.69%) Data Entry
9 1 (7.69%) Windows 7
9 1 (7.69%) Amazon AWS
9 1 (7.69%) Red Gate
9 1 (7.69%) SQL Server 2012

Incident Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 18 December 2014, IT contractor jobs across the Cambridge region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) SharePoint Server
Applications
1 7 (53.85%) MS Excel
2 2 (15.38%) MS Office
Business Applications
1 6 (46.15%) Remedy ITSM
Cloud Services
1 1 (7.69%) Amazon AWS
Communications & Networking
1 7 (53.85%) ADSL
1 7 (53.85%) Broadband
2 1 (7.69%) VoIP
2 1 (7.69%) VPN
Database & Business Intelligence
1 1 (7.69%) SQL Server 2008
1 1 (7.69%) SQL Server 2012
1 1 (7.69%) SQL Server Reporting Services
1 1 (7.69%) SQL Server Integration Services
1 1 (7.69%) MySQL
1 1 (7.69%) SQL Server
General
1 8 (61.54%) Finance
Job Titles
1 9 (69.23%) Service Analyst
1 9 (69.23%) Analyst
1 9 (69.23%) Service Desk Analyst
2 2 (15.38%) Delivery Manager
2 2 (15.38%) Services Delivery Manager
2 2 (15.38%) Service Manager
3 1 (7.69%) DBA
3 1 (7.69%) Delivery Project Manager
3 1 (7.69%) 1st Line Support
3 1 (7.69%) Support Engineer
3 1 (7.69%) 2nd Line Support
3 1 (7.69%) Project Manager
3 1 (7.69%) 2nd Line Support Engineer
3 1 (7.69%) SQL DBA
Libraries, Frameworks & Software Standards
1 1 (7.69%) Web Services
Miscellaneous
1 10 (76.92%) Blackberry
2 1 (7.69%) Management Information System
2 1 (7.69%) User Experience
2 1 (7.69%) Analytical Skills
2 1 (7.69%) Data Structures
2 1 (7.69%) Freedom of Information
2 1 (7.69%) Thin Client
2 1 (7.69%) Fat Client
2 1 (7.69%) Video Conferencing
Operating Systems
1 2 (15.38%) Windows
2 1 (7.69%) Windows 7
2 1 (7.69%) UNIX
2 1 (7.69%) Linux
2 1 (7.69%) Windows XP
Processes & Methodologies
1 10 (76.92%) ITIL
2 6 (46.15%) Service Management
2 6 (46.15%) Knowledge Management
3 2 (15.38%) Service Delivery
4 1 (7.69%) Change Management
4 1 (7.69%) Data Entry
4 1 (7.69%) DevOps
4 1 (7.69%) E-Commerce
4 1 (7.69%) Data Modelling
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 2 (15.38%) Microsoft Certification
1 2 (15.38%) Security Cleared
2 1 (7.69%) MOS
2 1 (7.69%) MCITP
2 1 (7.69%) MCP
2 1 (7.69%) MCSE
2 1 (7.69%) MCSA
2 1 (7.69%) MCDBA
2 1 (7.69%) A+ Certification
2 1 (7.69%) SC Cleared
2 1 (7.69%) DV Cleared
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 4 (30.77%) Active Directory
Systems Management
1 1 (7.69%) Symantec Enterprise Vault
1 1 (7.69%) Norton AntiVirus
Vendors
1 8 (61.54%) Remedy
2 6 (46.15%) BMC
3 5 (38.46%) Microsoft
4 3 (23.08%) Citrix
5 1 (7.69%) VMware
5 1 (7.69%) Red Gate
5 1 (7.69%) Oracle
5 1 (7.69%) Cisco
5 1 (7.69%) Nokia
5 1 (7.69%) Apple
5 1 (7.69%) CheckPoint
5 1 (7.69%) Symantec