The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
First Line Support
Rank 60 64 52
Rank change year-on-year
+4 -12
Contract jobs requiring a 1st Line Support 5 4 11
As % of all contract IT jobs located in Cambridgeshire 0.64% 0.53% 1.47%
As % of the Job Titles category 0.69% 0.57% 1.55%
Number of daily rates quoted 2 3 1
Average daily rate
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£150 £150 £111
Average daily rate % change year-on-year
- +35.13%
UK excluding London average daily rate £110 £88 £110
% change year-on-year
+25.71% -20.45%
Number of hourly rates quoted 3 0 6
Average hourly rate £11.50 - £11.50
UK excluding London average hourly rate £11.50 £11.50 £12.00
% change year-on-year
- -4.16%
1st Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
727 706 711
As % of all contract IT jobs located in Cambridgeshire 93.44% 94.13% 94.80%
Number of daily rates quoted 432 293 295
Average daily rate £350 £375 £338
Average daily rate % change year-on-year
-6.66% +11.11%
90% offered a daily rate of more than £200 £200 £200
10% offered a daily rate of more than £475 £500 £450
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 78 57 119
Average hourly rate £22.50 £32.50 £30.00
Average hourly rate % change year-on-year
-30.76% +8.33%
90% offered a hourly rate of more than £11.00 £11.50 £11.25
10% offered a hourly rate of more than £37.50 £50.00 £42.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

1st Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Cambridgeshire

1st Line Support
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Cambridgeshire region.

1st Line Support Daily Rate Trend in Cambridgeshire

1st Line Support
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Cambridgeshire region.

1st Line Support Hourly Rate Trend in Cambridgeshire

1st Line Support
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Cambridgeshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -3 2 £150 -11.76%
1st Line Support
East of England

1st Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 18 September 2014, IT contractor jobs across the Cambridgeshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 9 (90.00%) Microsoft
2 8 (80.00%) Windows
3 6 (60.00%) ITIL
4 5 (50.00%) MS Excel
4 5 (50.00%) Incident Management
5 4 (40.00%) Service Delivery
5 4 (40.00%) MS Office
5 4 (40.00%) Cisco
5 4 (40.00%) Active Directory
5 4 (40.00%) Citrix
5 4 (40.00%) Symantec
6 3 (30.00%) Blackberry
6 3 (30.00%) McAfee
6 3 (30.00%) Adobe
6 3 (30.00%) Lotus
6 3 (30.00%) IBM Notes
6 3 (30.00%) MCP
7 2 (20.00%) Windows 7
7 2 (20.00%) Informatics
7 2 (20.00%) Exchange Server 2007
7 2 (20.00%) Finance
7 2 (20.00%) Exchange Server 2010
7 2 (20.00%) Windows Server 2008
7 2 (20.00%) C#
7 2 (20.00%) .NET
7 2 (20.00%) SQL Server
7 2 (20.00%) Windows XP
7 2 (20.00%) MS Exchange
7 2 (20.00%) ADSL
7 2 (20.00%) Broadband

1st Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 18 September 2014, IT contractor jobs across the Cambridgeshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) IBM Notes
2 2 (20.00%) MS Exchange
2 2 (20.00%) Exchange Server 2007
2 2 (20.00%) Exchange Server 2010
3 1 (10.00%) Exchange Server 2003
Applications
1 5 (50.00%) MS Excel
2 4 (40.00%) MS Office
Business Applications
1 1 (10.00%) Remedy ITSM
Communications & Networking
1 2 (20.00%) ADSL
1 2 (20.00%) Broadband
2 1 (10.00%) VPN
Database & Business Intelligence
1 2 (20.00%) SQL Server
General
1 2 (20.00%) Finance
Libraries, Frameworks & Software Standards
1 2 (20.00%) .NET
Miscellaneous
1 3 (30.00%) Blackberry
2 2 (20.00%) Informatics
2 2 (20.00%) NHS
3 1 (10.00%) Thin Client
3 1 (10.00%) Fat Client
3 1 (10.00%) Video Conferencing
Operating Systems
1 8 (80.00%) Windows
2 2 (20.00%) Windows XP
2 2 (20.00%) Windows Server 2008
2 2 (20.00%) Windows 7
3 1 (10.00%) Windows Server 2012
3 1 (10.00%) Windows Server 2003
3 1 (10.00%) Windows Vista
Processes & Methodologies
1 6 (60.00%) ITIL
2 5 (50.00%) Incident Management
3 4 (40.00%) Service Delivery
4 1 (10.00%) Knowledge Management
4 1 (10.00%) Service Management
Programming Languages
1 2 (20.00%) C#
Qualifications
1 3 (30.00%) MCP
System Software
1 4 (40.00%) Active Directory
Systems Management
1 1 (10.00%) Norton AntiVirus
1 1 (10.00%) Symantec Enterprise Vault
Vendors
1 9 (90.00%) Microsoft
2 4 (40.00%) Citrix
2 4 (40.00%) Symantec
2 4 (40.00%) Cisco
3 3 (30.00%) McAfee
3 3 (30.00%) Lotus
3 3 (30.00%) Adobe
4 2 (20.00%) Remedy
5 1 (10.00%) Apple
5 1 (10.00%) CheckPoint
5 1 (10.00%) BMC
5 1 (10.00%) Nokia
5 1 (10.00%) VMware
Peterborough, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Rate: £13 - 16 per hour
Posted: 8 hours ago