The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
First Line Support
Rank 51 45 52
Rank change year-on-year
-6 +7
Contract jobs requiring a 1st Line Support 18 11 14
As % of all contract IT jobs located in Cambridgeshire 2.48% 2.09% 1.85%
As % of the Job Titles category 2.60% 2.25% 1.98%
Number of daily rates quoted 1 2 1
Average daily rate
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£170 £190 £120
Average daily rate % change year-on-year
-10.52% +58.33%
UK excluding London average daily rate £120 £80 £110
% change year-on-year
+50.00% -27.27%
Number of hourly rates quoted 12 7 11
Average hourly rate £12.00 £11.50 £10.50
Average hourly rate % change year-on-year
+4.34% +9.52%
UK excluding London average hourly rate £12.00 £11.50 £11.00
% change year-on-year
+4.34% +4.54%
1st Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
692 488 708
As % of all contract IT jobs located in Cambridgeshire 95.32% 92.60% 93.77%
Number of daily rates quoted 395 235 349
Average daily rate £375 £330 £350
Average daily rate % change year-on-year
+13.63% -5.71%
90% offered a daily rate of more than £172 £225 £225
10% offered a daily rate of more than £525 £450 £463
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 57 56 91
Average hourly rate £21.00 £19.00 £32.50
Average hourly rate % change year-on-year
+10.52% -41.53%
90% offered a hourly rate of more than £12.00 £10.50 £10.50
10% offered a hourly rate of more than £42.88 £42.50 £42.20
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

1st Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Cambridgeshire

1st Line Support
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Cambridgeshire region.

1st Line Support Daily Rate Trend in Cambridgeshire

1st Line Support
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Cambridgeshire region.

1st Line Support Hourly Rate Trend in Cambridgeshire

1st Line Support
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Cambridgeshire region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +4 14 - - 2
Cambridge -10 2 £170 -10.52% 1
1st Line Support
East of England

1st Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 29 January 2015, IT contractor jobs across the Cambridgeshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 20 (86.96%) Windows
2 18 (78.26%) Microsoft
3 16 (69.57%) MS Office
4 13 (56.52%) Symantec
4 13 (56.52%) Cisco
5 12 (52.17%) McAfee
5 12 (52.17%) Adobe
5 12 (52.17%) ITIL
5 12 (52.17%) IBM Notes
5 12 (52.17%) Citrix
5 12 (52.17%) Lotus
6 11 (47.83%) MCP
6 11 (47.83%) Service Delivery
6 11 (47.83%) Incident Management
7 6 (26.09%) Active Directory
8 5 (21.74%) Windows 7
9 4 (17.39%) Windows XP
10 2 (8.70%) MS Excel
11 1 (4.35%) Exchange Server 2010
11 1 (4.35%) Windows 8
11 1 (4.35%) Symantec Enterprise Vault
11 1 (4.35%) Exchange Server 2003
11 1 (4.35%) Degree
11 1 (4.35%) Windows Vista
11 1 (4.35%) Exchange Server 2007
11 1 (4.35%) Video Conferencing
11 1 (4.35%) Windows Server 2008
11 1 (4.35%) Finance
11 1 (4.35%) VMware
11 1 (4.35%) Norton AntiVirus

1st Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 29 January 2015, IT contractor jobs across the Cambridgeshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (52.17%) IBM Notes
2 1 (4.35%) Exchange Server 2010
2 1 (4.35%) Exchange Server 2003
2 1 (4.35%) Exchange Server 2007
2 1 (4.35%) MS Exchange
Applications
1 16 (69.57%) MS Office
2 2 (8.70%) MS Excel
Communications & Networking
1 1 (4.35%) VPN
General
1 1 (4.35%) Finance
Miscellaneous
1 1 (4.35%) Video Conferencing
1 1 (4.35%) Blackberry
Operating Systems
1 20 (86.96%) Windows
2 5 (21.74%) Windows 7
3 4 (17.39%) Windows XP
4 1 (4.35%) Windows 8
4 1 (4.35%) Windows Vista
4 1 (4.35%) Windows Server 2008
4 1 (4.35%) Windows Server 2003
Processes & Methodologies
1 12 (52.17%) ITIL
2 11 (47.83%) Service Delivery
2 11 (47.83%) Incident Management
Qualifications
1 11 (47.83%) MCP
2 1 (4.35%) Degree
2 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 6 (26.09%) Active Directory
Systems Management
1 1 (4.35%) Symantec Enterprise Vault
1 1 (4.35%) Norton AntiVirus
Vendors
1 18 (78.26%) Microsoft
2 13 (56.52%) Symantec
2 13 (56.52%) Cisco
3 12 (52.17%) McAfee
3 12 (52.17%) Adobe
3 12 (52.17%) Citrix
3 12 (52.17%) Lotus
4 1 (4.35%) VMware
4 1 (4.35%) Apple
4 1 (4.35%) CheckPoint
4 1 (4.35%) NetApp
4 1 (4.35%) Nokia
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 6 days ago