The table below looks at the statistics for ITSM skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 55 63 65
Rank change year-on-year
+8 +2
Contract jobs citing ITSM 6 13 6
As % of all contract IT jobs located in Cambridgeshire 1.01% 1.60% 0.76%
As % of the Processes & Methodologies category 1.24% 2.01% 1.04%
Number of daily rates quoted 3 6 1
Median daily rate £174 £301 £225
Median daily rate % change year-on-year
-42.24% +33.88%
UK excluding London median daily rate £365 £375 £388
% change year-on-year
-2.66% -3.22%
Number of hourly rates quoted 0 0 3
Median hourly rate - - £31.50
UK excluding London median hourly rate £23.85 £18.50 £16.25
% change year-on-year
+28.91% +13.84%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
485 646 578
As % of all contract IT jobs located in Cambridgeshire 81.51% 79.65% 73.16%
Number of daily rates quoted 281 395 311
Median daily rate £400 £375 £388
Median daily rate % change year-on-year
+6.66% -3.22%
90% offered a daily rate of more than £325 £265 £275
10% offered a daily rate of more than £550 £500 £475
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 33 38 49
Median hourly rate £37.50 £23.50 £30.00
Median hourly rate % change year-on-year
+59.57% -21.66%
90% offered a hourly rate of more than £14.39 £12.00 £15.30
10% offered a hourly rate of more than £45.00 £60.00 £47.10
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

ITSM
Jobs Demand Trend in Cambridgeshire

The demand trend of contract jobs across the Cambridgeshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridgeshire

ITSM
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Cambridgeshire region.

ITSM Daily Rate Trend in Cambridgeshire

ITSM
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Cambridgeshire region over the 3 months to 26 July 2016.

ITSM Daily Rate Histogram in Cambridgeshire

ITSM
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Cambridgeshire region.

ITSM Hourly Rate Trend in Cambridgeshire

ITSM
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +7 4 £174 -
Cambridge +6 1 - -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 26 July 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridgeshire region with a requirement for ITSM.

1 9 (75.00%) ITIL
1 9 (75.00%) Service Management
2 5 (41.67%) Tableau
3 4 (33.33%) Remedy ITSM
3 4 (33.33%) Windows
3 4 (33.33%) Remedy
3 4 (33.33%) Analytical Skills
4 3 (25.00%) User Experience
4 3 (25.00%) MS Excel
4 3 (25.00%) SQL
4 3 (25.00%) MS Office
4 3 (25.00%) Service Delivery
4 3 (25.00%) Workflow
4 3 (25.00%) ITIL Certification
4 3 (25.00%) BMC
4 3 (25.00%) ServiceNow
5 2 (16.67%) Microsoft Certification
5 2 (16.67%) Analytics
5 2 (16.67%) Windows 7
5 2 (16.67%) ITIL V3
5 2 (16.67%) Asset Management
5 2 (16.67%) Security Cleared
5 2 (16.67%) MS PowerPoint
5 2 (16.67%) Apple
5 2 (16.67%) Web Services
5 2 (16.67%) MCSE
5 2 (16.67%) VoIP
5 2 (16.67%) Active Directory
5 2 (16.67%) Blackberry
5 2 (16.67%) Blackberry Enterprise Server

ITSM
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Blackberry Enterprise Server
2 1 (8.33%) Oracle Workflow
Applications
1 3 (25.00%) MS Excel
1 3 (25.00%) MS Office
2 2 (16.67%) MS PowerPoint
Business Applications
1 4 (33.33%) Remedy ITSM
2 1 (8.33%) Remedy AR System
Communications & Networking
1 2 (16.67%) VoIP
Database & Business Intelligence
1 1 (8.33%) BusinessObjects
Development Applications
1 1 (8.33%) Oracle Forms
General
1 1 (8.33%) Retail
Job Titles
1 7 (58.33%) Analyst
2 5 (41.67%) IT Analyst
3 4 (33.33%) Report Analyst
4 3 (25.00%) Desktop Support
4 3 (25.00%) Developer
4 3 (25.00%) Remedy Developer
4 3 (25.00%) Service Analyst
5 2 (16.67%) Analyst Developer
5 2 (16.67%) Remedy Analyst
6 1 (8.33%) 2nd Line Desktop Support
6 1 (8.33%) 2nd Line Desktop Support Engineer
6 1 (8.33%) 2nd Line Engineer
6 1 (8.33%) 2nd Line Support Engineer
6 1 (8.33%) Desktop Engineer
6 1 (8.33%) Incident Manager
6 1 (8.33%) ITIL Incident Manager
6 1 (8.33%) ITIL Manager
6 1 (8.33%) ITIL Problem Manager
6 1 (8.33%) Report Writer
6 1 (8.33%) Service Management Analyst
Libraries, Frameworks & Software Standards
1 2 (16.67%) Web Services
Miscellaneous
1 4 (33.33%) Analytical Skills
2 3 (25.00%) User Experience
3 2 (16.67%) Blackberry
3 2 (16.67%) Data Centre
4 1 (8.33%) Driving Licence
Operating Systems
1 4 (33.33%) Windows
2 2 (16.67%) Windows 7
Processes & Methodologies
1 9 (75.00%) ITIL
1 9 (75.00%) Service Management
2 3 (25.00%) Service Delivery
2 3 (25.00%) Workflow
3 2 (16.67%) Analytics
3 2 (16.67%) Asset Management
3 2 (16.67%) ITIL V3
4 1 (8.33%) Business Intelligence
4 1 (8.33%) Continuous Improvement
4 1 (8.33%) Problem Management
4 1 (8.33%) Project Management
4 1 (8.33%) SDLC
Programming Languages
1 3 (25.00%) SQL
Qualifications
1 3 (25.00%) ITIL Certification
2 2 (16.67%) MCSE
2 2 (16.67%) Microsoft Certification
2 2 (16.67%) Security Cleared
System Software
1 2 (16.67%) Active Directory
2 1 (8.33%) Virtual Machines
Vendors
1 5 (41.67%) Tableau
2 4 (33.33%) Remedy
3 3 (25.00%) BMC
3 3 (25.00%) ServiceNow
4 2 (16.67%) Apple
5 1 (8.33%) Oracle
5 1 (8.33%) SAP
5 1 (8.33%) Virgin Media