The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 45 39 29
Rank change year-on-year
-6 -10
Contract jobs requiring a 2nd Line Support 1 1 2
As % of all contract IT jobs located in Cardiff 0.26% 0.34% 0.98%
As % of the Job Titles category 0.27% 0.37% 1.05%
Number of daily rates quoted 1 0 0
Average daily rate
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£160 - -
UK excluding London average daily rate £160 £155 £160
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £14.50
UK excluding London average hourly rate £14.50 £14.00 £14.00
% change year-on-year
+3.57% -
2nd Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cardiff
Contract IT job ads with a match in the
Job Titles category
366 273 190
As % of all contract IT jobs located in Cardiff 96.32% 94.14% 93.14%
Number of daily rates quoted 288 183 129
Average daily rate £350 £330 £338
Average daily rate % change year-on-year
+6.06% -2.22%
90% offered a daily rate of more than £185 £225 £207
10% offered a daily rate of more than £475 £425 £475
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 13 14 10
Average hourly rate £12.00 £18.97 £16.16
Average hourly rate % change year-on-year
-36.74% +17.38%
90% offered a hourly rate of more than £7.75 £12.50 £10.81
10% offered a hourly rate of more than £34.00 £19.17 £20.00
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

2nd Line Support
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cardiff

2nd Line Support
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Cardiff region.

2nd Line Support Daily Rate Trend in Cardiff

2nd Line Support
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Cardiff region.

2nd Line Support Hourly Rate Trend in Cardiff

2nd Line Support
Top 8 Related IT Skills in Cardiff

For the 6 months to 24 October 2014, IT contractor jobs across the Cardiff region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Microsoft
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) French Language
1 1 (100.00%) Italian Language
1 1 (100.00%) Time Management
1 1 (100.00%) Analytical Skills

2nd Line Support
Top Related IT Skills in Cardiff by Category

For the 6 months to 24 October 2014, IT contractor jobs across the Cardiff region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

General
1 1 (100.00%) French Language
1 1 (100.00%) Italian Language
Miscellaneous
1 1 (100.00%) Analytical Skills
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Time Management
Vendors
1 1 (100.00%) Microsoft