The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Cheshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 66 71 56
Rank change year-on-year
+5 -15
Contract jobs requiring a 2nd Line Support 3 3 16
As % of all contract IT jobs located in Cheshire 0.36% 0.33% 1.87%
As % of the Job Titles category 0.40% 0.37% 2.01%
Number of daily rates quoted 0 1 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- £225 £90
Average daily rate % change year-on-year
- +150.00%
UK excluding London average daily rate £160 £155 £160
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 2 2 12
Average hourly rate £12.75 £12.50 £14.00
Average hourly rate % change year-on-year
+2.00% -10.71%
90% offered a hourly rate of more than £9.35 £12.50 £12.02
10% offered a hourly rate of more than £16.15 £12.50 £15.13
UK excluding London average hourly rate £14.50 £14.00 £14.00
% change year-on-year
+3.57% -
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cheshire
Contract IT job ads with a match in the
Job Titles category
750 819 797
As % of all contract IT jobs located in Cheshire 91.13% 89.41% 93.11%
Number of daily rates quoted 397 380 438
Average daily rate £380 £325 £350
Average daily rate % change year-on-year
+16.92% -7.14%
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £518 £520 £481
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 60 69 29
Average hourly rate £16.84 £31.56 £14.00
Average hourly rate % change year-on-year
-46.63% +125.39%
90% offered a hourly rate of more than £10.00 £11.00 £11.75
10% offered a hourly rate of more than £42.00 £44.92 £58.70
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

2nd Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cheshire

2nd Line Support
Daily Rate Trend in Cheshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Cheshire region.

2nd Line Support Daily Rate Trend in Cheshire

2nd Line Support
Hourly Rate Trend in Cheshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Cheshire region.

2nd Line Support Hourly Rate Trend in Cheshire

2nd Line Support
Contract Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Cheshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington - 2 - -
Wilmslow - - - -
Winsford - - - -
Chester - - - -
Runcorn - - - -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 24 October 2014, IT contractor jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 11 (84.62%) Windows
2 9 (69.23%) Active Directory
3 7 (53.85%) Microsoft
4 6 (46.15%) MS Exchange
5 5 (38.46%) Windows Server 2003
5 5 (38.46%) Windows Server 2008
6 4 (30.77%) VMware
6 4 (30.77%) Windows 7
6 4 (30.77%) MS Office
7 3 (23.08%) HP
7 3 (23.08%) Citrix
7 3 (23.08%) Exchange Server 2010
8 2 (15.38%) Firewall
8 2 (15.38%) PCI DSS
8 2 (15.38%) VMware Infrastructure
8 2 (15.38%) MCITP
8 2 (15.38%) Exchange Server 2003
8 2 (15.38%) Microsoft Certification
8 2 (15.38%) SAN
8 2 (15.38%) Apple
8 2 (15.38%) SLA
8 2 (15.38%) VoIP
8 2 (15.38%) ITIL
8 2 (15.38%) MCP
8 2 (15.38%) MCSA
8 2 (15.38%) MS Excel
8 2 (15.38%) Windows XP
9 1 (7.69%) SQL Server
9 1 (7.69%) IIS
9 1 (7.69%) DHCP

2nd Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 24 October 2014, IT contractor jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (46.15%) MS Exchange
2 3 (23.08%) Exchange Server 2010
3 2 (15.38%) Exchange Server 2003
4 1 (7.69%) Exchange Server 2007
4 1 (7.69%) IIS
Applications
1 4 (30.77%) MS Office
2 2 (15.38%) MS Excel
Communications & Networking
1 2 (15.38%) VoIP
1 2 (15.38%) SAN
1 2 (15.38%) Firewall
2 1 (7.69%) Wi-Fi
2 1 (7.69%) Network Security
2 1 (7.69%) Internet
2 1 (7.69%) DHCP
2 1 (7.69%) TCP/IP
2 1 (7.69%) DNS
Database & Business Intelligence
1 1 (7.69%) SQL Server
1 1 (7.69%) SQL Server 2008
General
1 1 (7.69%) Legal
Miscellaneous
1 1 (7.69%) Thin Client
1 1 (7.69%) Management Information System
1 1 (7.69%) Fat Client
1 1 (7.69%) iPhone
1 1 (7.69%) User Experience
Operating Systems
1 11 (84.62%) Windows
2 5 (38.46%) Windows Server 2003
2 5 (38.46%) Windows Server 2008
3 4 (30.77%) Windows 7
4 2 (15.38%) Windows XP
5 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 2 (15.38%) ITIL
2 1 (7.69%) Disaster Recovery
2 1 (7.69%) Migration
2 1 (7.69%) Email Migration
2 1 (7.69%) Technical Analysis
Qualifications
1 2 (15.38%) MCP
1 2 (15.38%) MCSA
1 2 (15.38%) Microsoft Certification
1 2 (15.38%) MCITP
Quality Assurance & Compliance
1 2 (15.38%) SLA
1 2 (15.38%) PCI DSS
System Software
1 9 (69.23%) Active Directory
2 2 (15.38%) VMware Infrastructure
3 1 (7.69%) Microsoft Virtual Server
Systems Management
1 1 (7.69%) Backup Exec
Vendors
1 7 (53.85%) Microsoft
2 4 (30.77%) VMware
3 3 (23.08%) HP
3 3 (23.08%) Citrix
4 2 (15.38%) Apple
5 1 (7.69%) Symantec
5 1 (7.69%) Remedy
5 1 (7.69%) Dell
5 1 (7.69%) MobileIron
5 1 (7.69%) Cisco