The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the Chester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Help Desk Support
Rank - 37 -
Contract jobs requiring a Help Desk Support 0 1 0
As % of all contract IT jobs located in Chester - 0.46% -
As % of the Job Titles category - 0.50% -
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £123 £125 £115
% change year-on-year
-2.00% +8.69%
Number of hourly rates quoted 0 1 0
Average hourly rate - £16.84 -
UK excluding London average hourly rate £12.00 £12.50 £12.00
% change year-on-year
-4.00% +4.16%
Help Desk Support
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Chester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Chester
Contract IT job ads with a match in the
Job Titles category
110 202 206
As % of all contract IT jobs located in Chester 83.97% 92.66% 98.10%
Number of daily rates quoted 46 53 73
Average daily rate £369 £313 £343
Average daily rate % change year-on-year
+18.00% -8.75%
90% offered a daily rate of more than £285 £225 £225
10% offered a daily rate of more than £500 £425 £500
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 21 30 8
Average hourly rate £35.50 £31.56 £57.00
Average hourly rate % change year-on-year
+12.50% -44.64%
90% offered a hourly rate of more than £12.96 £9.00 £34.00
10% offered a hourly rate of more than £45.00 £40.57 £62.65
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Help Desk Support
Jobs Demand Trend in Chester

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Chester region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Chester

Help Desk Support
Hourly Rate Trend in Chester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Chester region.

Help Desk Support Hourly Rate Trend in Chester

Help Desk Support
Top 26 Related IT Skills in Chester

For the 6 months to 31 October 2014, IT contractor jobs across the Chester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 2 (66.67%) MS Office
1 2 (66.67%) Windows
1 2 (66.67%) SharePoint
1 2 (66.67%) Windows XP
1 2 (66.67%) TCP/IP
1 2 (66.67%) VPN
1 2 (66.67%) Microsoft
1 2 (66.67%) Active Directory
1 2 (66.67%) Citrix
1 2 (66.67%) Microsoft Certification
1 2 (66.67%) Blackberry
1 2 (66.67%) Blackberry Enterprise Server
1 2 (66.67%) Service Management
1 2 (66.67%) Management Information System
1 2 (66.67%) Wireless
1 2 (66.67%) Handset
1 2 (66.67%) Local Government
1 2 (66.67%) MCDST
1 2 (66.67%) Windows Vista
1 2 (66.67%) Windows 7
1 2 (66.67%) iPad
2 1 (33.33%) Dutch Language
2 1 (33.33%) French Language
2 1 (33.33%) Norwegian Language
2 1 (33.33%) Portuguese Language
2 1 (33.33%) Swedish Language

Help Desk Support
Top Related IT Skills in Chester by Category

For the 6 months to 31 October 2014, IT contractor jobs across the Chester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) SharePoint
1 2 (66.67%) Blackberry Enterprise Server
Applications
1 2 (66.67%) MS Office
Communications & Networking
1 2 (66.67%) TCP/IP
1 2 (66.67%) VPN
1 2 (66.67%) Wireless
General
1 2 (66.67%) Local Government
2 1 (33.33%) Dutch Language
2 1 (33.33%) French Language
2 1 (33.33%) Norwegian Language
2 1 (33.33%) Portuguese Language
2 1 (33.33%) Swedish Language
Miscellaneous
1 2 (66.67%) Blackberry
1 2 (66.67%) Management Information System
1 2 (66.67%) Handset
1 2 (66.67%) iPad
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows XP
1 2 (66.67%) Windows Vista
1 2 (66.67%) Windows 7
Processes & Methodologies
1 2 (66.67%) Service Management
Qualifications
1 2 (66.67%) Microsoft Certification
1 2 (66.67%) MCDST
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) Microsoft
1 2 (66.67%) Citrix