The first table below looks at the demand for Service Management skills in IT contracts advertised for the Chester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Chester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 19 6 18
Rank change year-on-year
-13 +12
Contract jobs citing Service Management 4 25 4
As % of all contract IT jobs located in Chester 2.94% 15.82% 2.92%
As % of the Processes & Methodologies category 3.60% 21.01% 4.08%
Number of daily rates quoted 2 5 0
Average daily rate
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£310 £328 -
Average daily rate % change year-on-year
-5.34% -
UK excluding London average daily rate £350 £348 £353
% change year-on-year
+0.71% -1.41%
Number of hourly rates quoted 1 3 0
Average hourly rate £16.84 £16.84 -
UK excluding London average hourly rate £14.69 £14.00 £16.00
% change year-on-year
+4.91% -12.50%
Processes & Methodologies Category
Chester
Contract IT job ads with a match in the
Processes & Methodologies category
111 119 98
As % of all contract IT jobs located in Chester 81.62% 75.32% 71.53%
Number of daily rates quoted 42 39 37
Average daily rate £320 £375 £375
Average daily rate % change year-on-year
-14.66% -
90% offered a daily rate of more than £238 £175 £300
10% offered a daily rate of more than £408 £495 £475
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 11 10 5
Average hourly rate £35.00 £43.70 £38.50
Average hourly rate % change year-on-year
-19.90% +13.50%
90% offered a hourly rate of more than £27.50 £25.00 £26.50
10% offered a hourly rate of more than £45.00 £45.00 £43.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
Cheshire

Service Management
Jobs Demand Trend in Chester

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Chester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Chester

Service Management
Daily Rate Trend in Chester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Chester region.

Service Management Daily Rate Trend in Chester

Service Management
Hourly Rate Trend in Chester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Chester region.

Service Management Hourly Rate Trend in Chester

Service Management
Top 30 Related IT Skills in Chester

For the 6 months to 23 July 2014, IT contractor jobs across the Chester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 8 (80.00%) ITIL
2 4 (40.00%) Continuous Improvement
3 3 (30.00%) Capacity Management
3 3 (30.00%) Banking
3 3 (30.00%) Remedy ITSM
3 3 (30.00%) User Acceptance Testing
3 3 (30.00%) BMC
3 3 (30.00%) Remedy
3 3 (30.00%) Service Delivery
4 2 (20.00%) Process Management
4 2 (20.00%) ITSM
4 2 (20.00%) Citrix
4 2 (20.00%) Windows
4 2 (20.00%) Windows XP
4 2 (20.00%) Windows 7
4 2 (20.00%) Local Government
4 2 (20.00%) MS Office
5 1 (10.00%) MCDST
5 1 (10.00%) Windows Vista
5 1 (10.00%) Citrix Presentation Server
5 1 (10.00%) Retail
5 1 (10.00%) Supplier Management
5 1 (10.00%) iPad
5 1 (10.00%) Network Management
5 1 (10.00%) XenApp
5 1 (10.00%) SCCM
5 1 (10.00%) SC Cleared
5 1 (10.00%) Security Cleared
5 1 (10.00%) TCP/IP
5 1 (10.00%) VPN

Service Management
Top Related IT Skills in Chester by Category

For the 6 months to 23 July 2014, IT contractor jobs across the Chester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) SharePoint
1 1 (10.00%) Blackberry Enterprise Server
Applications
1 2 (20.00%) MS Office
Business Applications
1 3 (30.00%) Remedy ITSM
Communications & Networking
1 1 (10.00%) TCP/IP
1 1 (10.00%) VPN
1 1 (10.00%) Wireless
General
1 3 (30.00%) Banking
2 2 (20.00%) Local Government
3 1 (10.00%) Finance
3 1 (10.00%) Retail
Job Titles
1 3 (30.00%) Analyst
1 3 (30.00%) Process Analyst
2 2 (20.00%) Network Analyst
2 2 (20.00%) Service Manager
2 2 (20.00%) Consultant
2 2 (20.00%) Process Consultant
2 2 (20.00%) Infrastructure Analyst
2 2 (20.00%) ITSM Consultant
2 2 (20.00%) Network Infrastructure Analyst
3 1 (10.00%) Desktop Support
3 1 (10.00%) Help Desk Support
3 1 (10.00%) Infrastructure Specialist
3 1 (10.00%) Delivery Manager
3 1 (10.00%) IT Services Manager
Miscellaneous
1 1 (10.00%) Blackberry
1 1 (10.00%) Management Information System
1 1 (10.00%) Handset
1 1 (10.00%) iPad
Operating Systems
1 2 (20.00%) Windows
1 2 (20.00%) Windows XP
1 2 (20.00%) Windows 7
2 1 (10.00%) Windows Vista
Processes & Methodologies
1 8 (80.00%) ITIL
2 4 (40.00%) Continuous Improvement
3 3 (30.00%) Capacity Management
3 3 (30.00%) User Acceptance Testing
3 3 (30.00%) Service Delivery
4 2 (20.00%) ITSM
4 2 (20.00%) Process Management
5 1 (10.00%) Migration
5 1 (10.00%) Supplier Management
5 1 (10.00%) Network Management
5 1 (10.00%) PRINCE2
5 1 (10.00%) BPR
Qualifications
1 1 (10.00%) Microsoft Certification
1 1 (10.00%) MCDST
1 1 (10.00%) SC Cleared
1 1 (10.00%) Security Cleared
System Software
1 1 (10.00%) Active Directory
1 1 (10.00%) Microsoft App-V
1 1 (10.00%) Citrix Presentation Server
1 1 (10.00%) XenApp
Systems Management
1 1 (10.00%) SCCM
Vendors
1 3 (30.00%) BMC
1 3 (30.00%) Remedy
2 2 (20.00%) Citrix
3 1 (10.00%) Microsoft
3 1 (10.00%) Symantec
3 1 (10.00%) AppSense