The first table below looks at the demand for the 1st Line Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 201 194 218
Rank change year-on-year
-7 +24
Contract jobs requiring a 1st Line Support Analyst 9 3 6
As % of all contract IT jobs located in the City of London 0.14% 0.048% 0.074%
As % of the Job Titles category 0.15% 0.052% 0.081%
Number of daily rates quoted 7 0 1
Average daily rate £110 - £165
UK excluding London average daily rate £89 £108 £99
% change year-on-year
-17.44% +8.58%
Number of hourly rates quoted 1 1 2
Average hourly rate £12.50 £13.97 £18.25
Average hourly rate % change year-on-year
-10.52% -23.45%
UK excluding London average hourly rate £11.50 £11.50 £12.29
% change year-on-year
- -6.44%
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5961 5787 7412
As % of all contract IT jobs located in the City of London 92.36% 92.86% 91.65%
Number of daily rates quoted 4311 4275 5242
Average daily rate £438 £450 £450
Average daily rate % change year-on-year
-2.77% -
90% offered a daily rate of more than £273 £280 £280
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 88 120 171
Average hourly rate £17.50 £19.00 £20.00
Average hourly rate % change year-on-year
-7.89% -5.00%
90% offered a hourly rate of more than £12.50 £11.50 £12.50
10% offered a hourly rate of more than £38.80 £135.00 £40.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
1st Line Support Analyst
London

1st Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the City of London

1st Line Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the City of London region.

1st Line Support Analyst Daily Rate Trend in the City of London

1st Line Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the City of London region.

1st Line Support Analyst Hourly Rate Trend in the City of London

1st Line Support Analyst
Top 29 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT contractor jobs across the City of London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 13 (72.22%) Windows
2 11 (61.11%) ITIL
3 10 (55.56%) Active Directory
4 9 (50.00%) Windows 7
5 8 (44.44%) Microsoft
5 8 (44.44%) Finance
5 8 (44.44%) Citrix
5 8 (44.44%) Blackberry
5 8 (44.44%) DNS
6 7 (38.89%) IBM Notes
6 7 (38.89%) Lotus
7 5 (27.78%) MS Office
8 4 (22.22%) NHS
9 3 (16.67%) Windows XP
10 2 (11.11%) MS Excel
10 2 (11.11%) Banking
11 1 (5.56%) Law
11 1 (5.56%) Legal
11 1 (5.56%) Investment Banking
11 1 (5.56%) MS PowerPoint
11 1 (5.56%) Incident Management
11 1 (5.56%) Exchange Server 2010
11 1 (5.56%) ServiceNow
11 1 (5.56%) MS Exchange
11 1 (5.56%) DHCP
11 1 (5.56%) SLA
11 1 (5.56%) Cisco
11 1 (5.56%) Reuters
11 1 (5.56%) Bloomberg

1st Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT contractor jobs across the City of London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (38.89%) IBM Notes
2 1 (5.56%) Exchange Server 2010
2 1 (5.56%) MS Exchange
Applications
1 5 (27.78%) MS Office
2 2 (11.11%) MS Excel
3 1 (5.56%) MS PowerPoint
Communications & Networking
1 8 (44.44%) DNS
2 1 (5.56%) DHCP
General
1 8 (44.44%) Finance
2 2 (11.11%) Banking
3 1 (5.56%) Law
3 1 (5.56%) Legal
3 1 (5.56%) Investment Banking
Miscellaneous
1 8 (44.44%) Blackberry
2 4 (22.22%) NHS
Operating Systems
1 13 (72.22%) Windows
2 9 (50.00%) Windows 7
3 3 (16.67%) Windows XP
Processes & Methodologies
1 11 (61.11%) ITIL
2 1 (5.56%) Incident Management
Quality Assurance & Compliance
1 1 (5.56%) SLA
System Software
1 10 (55.56%) Active Directory
Vendors
1 8 (44.44%) Microsoft
1 8 (44.44%) Citrix
2 7 (38.89%) Lotus
3 1 (5.56%) ServiceNow
3 1 (5.56%) Cisco
3 1 (5.56%) Reuters
3 1 (5.56%) Bloomberg