2nd Line Desktop Support Contracts in the City of London

Second Line Desktop Support
Central London > City of London

The median Second Line Desktop Support daily rate in the City of London is £250 according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 131 172 193
Rank change year-on-year +41 +21 -47
Contract jobs requiring a 2nd Line Desktop Support 2 1 3
As % of all contract jobs advertised in the City of London 0.090% 0.027% 0.070%
As % of the Job Titles category 0.095% 0.028% 0.074%
Number of daily rates quoted 1 1 3
10th Percentile - - £170
25th Percentile £225 £306 £181
Median daily rate (50th Percentile) £250 £313 £200
Median % change year-on-year -20.00% +56.25% -11.11%
75th Percentile £275 £319 £210
90th Percentile - - £216
Central London median daily rate £250 £313 £220
% change year-on-year -20.00% +42.05% -2.22%

All Contract IT Job Vacancies
City of London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 2,116 3,524 4,055
% of contract IT jobs with a recognized job title 95.06% 95.24% 94.59%
Number of daily rates quoted 1,512 2,380 3,073
10th Percentile £350 £350 £369
25th Percentile £450 £467 £475
Median daily rate (50th Percentile) £563 £600 £565
Median % change year-on-year -6.25% +6.19% +7.62%
75th Percentile £688 £725 £675
90th Percentile £788 £820 £775
Central London median daily rate £550 £575 £560
% change year-on-year -4.35% +2.68% +6.67%
Number of hourly rates quoted 17 29 50
10th Percentile £16.46 £15.50 £13.74
25th Percentile £20.22 £18.50 £18.50
Median hourly rate £23.00 £35.00 £37.25
Median % change year-on-year -34.29% -6.04% +77.47%
75th Percentile £27.50 £58.75 £51.50
90th Percentile £44.10 £85.66 £62.83
Central London median hourly rate £26.56 £35.00 £37.25
% change year-on-year -24.11% -6.04% +77.47%

2nd Line Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for 2nd Line Desktop Support in the City of London

2nd Line Desktop Support
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing 2nd Line Desktop Support in the City of London.

Daily rate trend for 2nd Line Desktop Support in the City of London

2nd Line Desktop Support
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing 2nd Line Desktop Support in the City of London.

Hourly rate trend for 2nd Line Desktop Support in the City of London

2nd Line Desktop Support Skill Set
Top 20 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 18 April 2024, 2nd Line Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring 2nd Line Desktop Support in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Active Directory
1 2 (100.00%) Dell
1 2 (100.00%) Service Management
1 2 (100.00%) Finance
1 2 (100.00%) Asset Management
1 2 (100.00%) Mac OS
1 2 (100.00%) Apple iOS
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Software Deployment
1 2 (100.00%) ServiceNow
1 2 (100.00%) Jamf Pro
1 2 (100.00%) SCCM
1 2 (100.00%) Android
1 2 (100.00%) Organisational Awareness
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) MCSE
2 1 (50.00%) MCSA

2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Finance
1 2 (100.00%) Social Skills
Operating Systems
1 2 (100.00%) Android
1 2 (100.00%) Apple iOS
1 2 (100.00%) Mac OS
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Asset Management
1 2 (100.00%) Customer Service
1 2 (100.00%) Organisational Awareness
1 2 (100.00%) Service Management
1 2 (100.00%) Software Deployment
Qualifications
1 1 (50.00%) MCSA
1 1 (50.00%) MCSE
1 1 (50.00%) Microsoft Certification
System Software
1 2 (100.00%) Active Directory
Systems Management
1 2 (100.00%) Jamf Pro
1 2 (100.00%) SCCM
Vendors
1 2 (100.00%) Dell
1 2 (100.00%) ServiceNow