The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 148 186 204
Rank change year-on-year
+38 +18
Contract jobs requiring a 3rd Line Support Analyst 5 2 2
As % of all contract IT jobs located in the City of London 0.16% 0.039% 0.034%
As % of the Job Titles category 0.17% 0.041% 0.035%
Number of daily rates quoted 4 1 0
Average daily rate £350 £501 -
Average daily rate % change year-on-year
-30.06% -
UK excluding London average daily rate £316 £305 £265
% change year-on-year
+3.68% +15.09%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.50 £26.00 £25.00
% change year-on-year
-13.46% +4.00%
3rd Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3005 4884 5656
As % of all contract IT jobs located in the City of London 95.52% 95.00% 94.99%
Number of daily rates quoted 2360 3750 4065
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 51 81 91
Average hourly rate £19.99 £18.00 £20.00
Average hourly rate % change year-on-year
+11.06% -10.00%
90% offered a hourly rate of more than £12.00 £12.50 £13.00
10% offered a hourly rate of more than £53.00 £27.37 £30.95
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

3rd Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the City of London

3rd Line Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the City of London region.

3rd Line Support Analyst Daily Rate Trend in the City of London

3rd Line Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the City of London region.

3rd Line Support Analyst Hourly Rate Trend in the City of London

3rd Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 11 February 2016, IT contractor jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 8 (80.00%) Windows
1 8 (80.00%) Microsoft
1 8 (80.00%) Active Directory
2 7 (70.00%) Cisco
3 6 (60.00%) VMware
3 6 (60.00%) Windows Server
4 5 (50.00%) Windows Server 2008
4 5 (50.00%) XenApp
4 5 (50.00%) ITIL
4 5 (50.00%) LAN
4 5 (50.00%) WAN
4 5 (50.00%) SQL Server
4 5 (50.00%) IIS
4 5 (50.00%) CCNP
4 5 (50.00%) Citrix
4 5 (50.00%) Cisco Certification
5 4 (40.00%) SAN
5 4 (40.00%) Windows Server 2012
5 4 (40.00%) Windows 7
6 3 (30.00%) XenDesktop
6 3 (30.00%) VMware Infrastructure
6 3 (30.00%) PowerShell
6 3 (30.00%) SCCM
6 3 (30.00%) VPN
6 3 (30.00%) Microsoft App-V
6 3 (30.00%) PKI
7 2 (20.00%) WSUS
7 2 (20.00%) Security Management
7 2 (20.00%) Finance
7 2 (20.00%) GIS

3rd Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 11 February 2016, IT contractor jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (50.00%) IIS
2 2 (20.00%) SharePoint
Business Applications
1 1 (10.00%) Remedy ITSM
Cloud Services
1 2 (20.00%) Office 365
Communications & Networking
1 5 (50.00%) LAN
1 5 (50.00%) WAN
2 4 (40.00%) SAN
3 3 (30.00%) VPN
4 2 (20.00%) DHCP
4 2 (20.00%) DNS
4 2 (20.00%) Firewall
4 2 (20.00%) iSCSI
4 2 (20.00%) NAS
4 2 (20.00%) SSL
4 2 (20.00%) TCP/IP
5 1 (10.00%) BGP
5 1 (10.00%) IP Telephony
5 1 (10.00%) Wi-Fi
Database & Business Intelligence
1 5 (50.00%) SQL Server
2 2 (20.00%) GIS
2 2 (20.00%) SQL Server 2008
2 2 (20.00%) SQL Server 2012
General
1 2 (20.00%) Finance
2 1 (10.00%) Advertising
2 1 (10.00%) Back Office
Libraries, Frameworks & Software Standards
1 2 (20.00%) Windows Identity Foundation
2 1 (10.00%) COM
2 1 (10.00%) Software Packaging
Miscellaneous
1 3 (30.00%) PKI
2 2 (20.00%) Data Centre
3 1 (10.00%) BYOD
3 1 (10.00%) Smartphone
Operating Systems
1 8 (80.00%) Windows
2 6 (60.00%) Windows Server
3 5 (50.00%) Windows Server 2008
4 4 (40.00%) Windows 7
4 4 (40.00%) Windows Server 2012
5 1 (10.00%) Android
5 1 (10.00%) Apple iOS
5 1 (10.00%) Mac OS
5 1 (10.00%) Windows 2000
5 1 (10.00%) Windows 8
5 1 (10.00%) Windows Server 2003
Processes & Methodologies
1 5 (50.00%) ITIL
2 2 (20.00%) Coaching
2 2 (20.00%) Configuration Management
2 2 (20.00%) Investment Management
2 2 (20.00%) Patch Management
2 2 (20.00%) PRINCE
2 2 (20.00%) Security Management
2 2 (20.00%) Service Delivery
2 2 (20.00%) WAN Optimisation
3 1 (10.00%) ITIL V3
3 1 (10.00%) ITSM
3 1 (10.00%) Problem Management
3 1 (10.00%) Release Management
3 1 (10.00%) Security Patching
3 1 (10.00%) Server Patching
3 1 (10.00%) Service Management
3 1 (10.00%) Software Deployment
Programming Languages
1 3 (30.00%) PowerShell
2 2 (20.00%) SQL
2 2 (20.00%) VBScript
Qualifications
1 5 (50.00%) CCNP
1 5 (50.00%) Cisco Certification
2 2 (20.00%) CCA
2 2 (20.00%) CCEE
2 2 (20.00%) Citrix Certification
2 2 (20.00%) MCSA
2 2 (20.00%) MCSE
2 2 (20.00%) Microsoft Certification
3 1 (10.00%) CCNA
System Software
1 8 (80.00%) Active Directory
2 5 (50.00%) XenApp
3 3 (30.00%) Microsoft App-V
3 3 (30.00%) VMware Infrastructure
3 3 (30.00%) XenDesktop
4 2 (20.00%) BitLocker
4 2 (20.00%) Firmware
4 2 (20.00%) NFS
4 2 (20.00%) vSphere
5 1 (10.00%) VMware ESX
5 1 (10.00%) VMware ESXi
5 1 (10.00%) XenServer
Systems Management
1 3 (30.00%) SCCM
2 2 (20.00%) WSUS
Vendors
1 8 (80.00%) Microsoft
2 7 (70.00%) Cisco
3 6 (60.00%) VMware
4 5 (50.00%) Citrix
5 2 (20.00%) CheckPoint
5 2 (20.00%) EMC
5 2 (20.00%) Juniper
5 2 (20.00%) Riverbed
6 1 (10.00%) Apple
6 1 (10.00%) BMC
6 1 (10.00%) Equitrac
6 1 (10.00%) Remedy