The table below looks at the statistics for Cisco UCCX skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco UCCX over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Cisco Unified Contact Center Express (Unified CCX)
Rank 199 194 205
Rank change year-on-year
-5 +11
Contract jobs citing Cisco UCCX 2 9 2
As % of all contract IT jobs located in the City of London 0.037% 0.14% 0.031%
As % of the Systems Management category 0.47% 2.17% 0.48%
Number of daily rates quoted 1 1 1
Average daily rate
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£425 £288 £463
Average daily rate % change year-on-year
+47.82% -37.83%
UK excluding London average daily rate £400 £375 £353
% change year-on-year
+6.66% +6.38%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - £30.00
Cisco UCCX
London

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised in the City of London region.

Systems Management Category
City of London
Contract IT job ads with a match in the
Systems Management category
427 414 421
As % of all contract IT jobs located in the City of London 7.79% 6.62% 6.59%
Number of daily rates quoted 326 308 305
Average daily rate £450 £420 £425
Average daily rate % change year-on-year
+7.14% -1.17%
90% offered a daily rate of more than £263 £275 £300
10% offered a daily rate of more than £600 £575 £529
UK excluding London average daily rate £375 £350 £325
% change year-on-year
+7.14% +7.69%
Number of hourly rates quoted 8 4 8
Average hourly rate £17.75 £17.50 £23.75
Average hourly rate % change year-on-year
+1.42% -26.31%
90% offered a hourly rate of more than £14.25 £16.45 £14.90
10% offered a hourly rate of more than £20.23 £18.55 £32.80
UK excluding London average hourly rate £21.00 £24.50 £20.00
% change year-on-year
-14.28% +22.50%

Cisco UCCX
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Cisco UCCX across the City of London region as a proportion of the total demand within the Systems Management category.

Cisco UCCX Jobs Demand Trend in the City of London

Cisco UCCX
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco UCCX across the City of London region.

Cisco UCCX Daily Rate Trend in the City of London

Cisco UCCX
Top 21 Related IT Skills in the City of London

For the 6 months to 1 May 2015, IT contractor jobs across the City of London region citing Cisco UCCX also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX.

1 8 (88.89%) Cisco
1 8 (88.89%) Cisco ICM
2 7 (77.78%) Cisco UCCE
2 7 (77.78%) Contact Management
3 6 (66.67%) Cisco CUCM
4 5 (55.56%) Cisco Certification
4 5 (55.56%) Change Management
5 4 (44.44%) Service Management
5 4 (44.44%) Line Management
6 3 (33.33%) CA Spectrum
6 3 (33.33%) CA
7 2 (22.22%) Migration
7 2 (22.22%) Cisco IPCC
7 2 (22.22%) VMware
7 2 (22.22%) Firewall
7 2 (22.22%) Microsoft
7 2 (22.22%) Citrix
7 2 (22.22%) SQL
7 2 (22.22%) MS Excel
7 2 (22.22%) VoIP
7 2 (22.22%) NetScaler

Cisco UCCX
Top Related IT Skills in the City of London by Category

For the 6 months to 1 May 2015, IT contractor jobs across the City of London region citing Cisco UCCX also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX. Up to 20 skills are shown per category.

Applications
1 2 (22.22%) MS Excel
Communications & Networking
1 8 (88.89%) Cisco ICM
2 2 (22.22%) Firewall
2 2 (22.22%) VoIP
2 2 (22.22%) NetScaler
Job Titles
1 8 (88.89%) Voice Engineer
2 3 (33.33%) Cisco Engineer
2 3 (33.33%) Cisco Voice Engineer
3 1 (11.11%) Consultant
Processes & Methodologies
1 7 (77.78%) Contact Management
2 5 (55.56%) Change Management
3 4 (44.44%) Service Management
3 4 (44.44%) Line Management
4 2 (22.22%) Migration
Programming Languages
1 2 (22.22%) SQL
Qualifications
1 5 (55.56%) Cisco Certification
Systems Management
1 7 (77.78%) Cisco UCCE
2 6 (66.67%) Cisco CUCM
3 3 (33.33%) CA Spectrum
4 2 (22.22%) Cisco IPCC
Vendors
1 8 (88.89%) Cisco
2 3 (33.33%) CA
3 2 (22.22%) VMware
3 2 (22.22%) Microsoft
3 2 (22.22%) Citrix