The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 158 197 200
Rank change year-on-year
+39 +3
Contract jobs citing Customer Engagement 5 8 7
As % of all contract IT jobs located in the City of London 0.15% 0.14% 0.12%
As % of the Processes & Methodologies category 0.18% 0.17% 0.15%
Number of daily rates quoted 5 8 3
Median daily rate £550 £381 £413
Median daily rate % change year-on-year
+44.26% -7.57%
90% offered a daily rate of more than £418 £289 £383
10% offered a daily rate of more than £720 £473 £543
UK excluding London median daily rate £375 £355 £369
% change year-on-year
+5.63% -3.72%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £59.50 £14.63
% change year-on-year
- +306.83%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2820 4645 4785
As % of all contract IT jobs located in the City of London 84.84% 79.98% 80.11%
Number of daily rates quoted 2312 3659 3593
Median daily rate £475 £463 £450
Median daily rate % change year-on-year
+2.70% +2.77%
90% offered a daily rate of more than £335 £325 £300
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 22 51 38
Median hourly rate £19.00 £24.50 £21.50
Median hourly rate % change year-on-year
-22.44% +13.95%
90% offered a hourly rate of more than £12.50 £14.95 £14.50
10% offered a hourly rate of more than £31.50 £59.70 £53.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Customer Engagement
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the City of London region.

Customer Engagement Daily Rate Trend in the City of London

Customer Engagement
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the City of London region over the 3 months to 26 June 2016.

Customer Engagement Daily Rate Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 26 June 2016, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Customer Engagement.

1 4 (66.67%) Finance
1 4 (66.67%) Agile Software Development
1 4 (66.67%) Banking
2 3 (50.00%) Software Engineering
2 3 (50.00%) Enterprise Software
3 2 (33.33%) REST
3 2 (33.33%) Coaching
3 2 (33.33%) Continuous Delivery
3 2 (33.33%) Fintech
3 2 (33.33%) DB2
3 2 (33.33%) COBOL
3 2 (33.33%) Java
3 2 (33.33%) Retail
3 2 (33.33%) Technical Architecture
3 2 (33.33%) Java EE
3 2 (33.33%) JMS
3 2 (33.33%) Spring
3 2 (33.33%) Continuous Integration
4 1 (16.67%) Degree
4 1 (16.67%) Wealth Management
4 1 (16.67%) Use Case
4 1 (16.67%) VB6
4 1 (16.67%) Retail Banking
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) SQL
4 1 (16.67%) VB
4 1 (16.67%) VBA
4 1 (16.67%) SQL Server
4 1 (16.67%) ActiveX
4 1 (16.67%) E-Commerce

Customer Engagement
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 2 (33.33%) DB2
2 1 (16.67%) SQL Server
General
1 4 (66.67%) Banking
1 4 (66.67%) Finance
2 2 (33.33%) Retail
3 1 (16.67%) Retail Banking
Job Titles
1 3 (50.00%) Architect
2 2 (33.33%) Analyst
2 2 (33.33%) Technical Architect
3 1 (16.67%) Agile Business Analyst
3 1 (16.67%) Analyst Developer
3 1 (16.67%) Business Analyst
3 1 (16.67%) Developer
3 1 (16.67%) Digital Architect
3 1 (16.67%) Digital Product Manager
3 1 (16.67%) Digital Solutions Architect
3 1 (16.67%) Insurance Business Analyst
3 1 (16.67%) Product Manager
3 1 (16.67%) Senior Manager
3 1 (16.67%) Senior Product Manager
3 1 (16.67%) Solutions Architect
3 1 (16.67%) VBA Developer
Libraries, Frameworks & Software Standards
1 2 (33.33%) Java EE
1 2 (33.33%) JMS
1 2 (33.33%) REST
1 2 (33.33%) Spring
2 1 (16.67%) ActiveX
Miscellaneous
1 3 (50.00%) Enterprise Software
2 2 (33.33%) Fintech
3 1 (16.67%) Reinsurance
3 1 (16.67%) User Experience
Processes & Methodologies
1 4 (66.67%) Agile Software Development
2 3 (50.00%) Software Engineering
3 2 (33.33%) Coaching
3 2 (33.33%) Continuous Delivery
3 2 (33.33%) Continuous Integration
3 2 (33.33%) Technical Architecture
4 1 (16.67%) E-Commerce
4 1 (16.67%) Presales
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) Use Case
4 1 (16.67%) User Stories
4 1 (16.67%) Wealth Management
Programming Languages
1 2 (33.33%) COBOL
1 2 (33.33%) Java
2 1 (16.67%) SQL
2 1 (16.67%) VB
2 1 (16.67%) VB6
2 1 (16.67%) VBA
Qualifications
1 1 (16.67%) Degree