Customer Engagement Contracts in the City of London

Customer Engagement
Central London > City of London

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 121 165 188
Rank change year-on-year +44 +23 -38
Contract jobs citing Customer Engagement 3 9 13
As % of all contract jobs advertised in the City of London 0.14% 0.25% 0.31%
As % of the Processes & Methodologies category 0.15% 0.27% 0.33%
Number of daily rates quoted 3 6 7
10th Percentile - £319 £533
25th Percentile £613 £333 £563
Median daily rate (50th Percentile) £625 £406 £590
Median % change year-on-year +53.85% -31.14% -
75th Percentile £644 £494 £613
90th Percentile £648 £568 £633
Central London median daily rate £625 £406 £575
% change year-on-year +53.85% -29.35% -
Number of hourly rates quoted 0 2 3
Median hourly rate - £21.00 £21.00
Central London median hourly rate - £21.00 £21.00

All Process and Methodology Skills
City of London

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,999 3,351 3,906
As % of all contract IT jobs advertised in the City of London 90.37% 91.78% 91.82%
Number of daily rates quoted 1,415 2,247 2,967
10th Percentile £356 £350 £388
25th Percentile £450 £475 £475
Median daily rate (50th Percentile) £565 £600 £575
Median % change year-on-year -5.83% +4.35% +9.52%
75th Percentile £688 £730 £675
90th Percentile £800 £825 £775
Central London median daily rate £550 £600 £570
% change year-on-year -8.33% +5.26% +8.57%
Number of hourly rates quoted 13 26 40
10th Percentile £19.13 £15.50 £18.30
25th Percentile £20.22 £18.93 £23.44
Median hourly rate £25.00 £43.25 £41.00
Median % change year-on-year -42.20% +5.49% +115.93%
75th Percentile £40.00 £58.75 £52.00
90th Percentile £48.57 £88.30 £62.83
Central London median hourly rate £27.81 £35.00 £41.00
% change year-on-year -20.54% -14.63% +105.00%

Customer Engagement
Job Vacancy Trend in the City of London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Engagement in the City of London

Customer Engagement
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Customer Engagement in the City of London.

Daily rate trend for Customer Engagement in the City of London

Customer Engagement
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Customer Engagement in the City of London.

Hourly rate trend for Customer Engagement in the City of London

Customer Engagement
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) AWS
1 1 (33.33%) Azure
1 1 (33.33%) Azure DevOps
1 1 (33.33%) Dynamics 365
1 1 (33.33%) GitHub
1 1 (33.33%) Power Automate
Development Applications
1 1 (33.33%) GitLab
General
1 1 (33.33%) Analytical Skills
1 1 (33.33%) Finance
1 1 (33.33%) Retail
Job Titles
1 1 (33.33%) Consultant
1 1 (33.33%) Dynamics 365 Consultant
1 1 (33.33%) Full Stack Engineer
1 1 (33.33%) Functional Consultant
1 1 (33.33%) Java Engineer
1 1 (33.33%) Product Manager
Libraries, Frameworks & Software Standards
1 1 (33.33%) Node.js
1 1 (33.33%) React
1 1 (33.33%) Spring Boot
Processes & Methodologies
1 3 (100.00%) Agile
2 1 (33.33%) Case Management
2 1 (33.33%) Community of Practice
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Decision-Making
2 1 (33.33%) DevOps
2 1 (33.33%) Full Stack Development
2 1 (33.33%) Infrastructure as Code
2 1 (33.33%) Kanban
2 1 (33.33%) Mentoring
2 1 (33.33%) Microservices
2 1 (33.33%) Product Backlog
2 1 (33.33%) Product Management
2 1 (33.33%) Roadmaps
2 1 (33.33%) Scrum
2 1 (33.33%) User Experience
Programming Languages
1 1 (33.33%) Java
Systems Management
1 1 (33.33%) Terraform