The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 179 190 200
Rank change year-on-year
+11 +10
Contract jobs requiring a Help Desk Analyst 16 17 4
As % of all contract IT jobs located in the City of London 0.29% 0.27% 0.064%
As % of the Job Titles category 0.31% 0.29% 0.068%
Number of daily rates quoted 8 9 3
Average daily rate
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£153 £170 £180
Average daily rate % change year-on-year
-10.29% -5.55%
90% offered a daily rate of more than £127 £109 £144
10% offered a daily rate of more than £202 £197 £192
UK excluding London average daily rate £138 £135 £109
% change year-on-year
+1.85% +24.13%
Number of hourly rates quoted 3 7 0
Average hourly rate £12.50 £12.50 -
UK excluding London average hourly rate £13.50 £12.50 £11.50
% change year-on-year
+8.00% +8.69%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5118 5803 5851
As % of all contract IT jobs located in the City of London 92.94% 92.57% 92.90%
Number of daily rates quoted 3881 4258 4276
Average daily rate £450 £444 £450
Average daily rate % change year-on-year
+1.42% -1.40%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £600 £605 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 82 80 120
Average hourly rate £17.87 £18.70 £19.00
Average hourly rate % change year-on-year
-4.46% -1.57%
90% offered a hourly rate of more than £11.00 £12.00 £11.50
10% offered a hourly rate of more than £25.50 £42.50 £135.00
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Daily Rate Trend in the City of London

Help Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Hourly Rate Trend in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 5 May 2015, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 22 (81.48%) Windows
2 18 (66.67%) Microsoft
3 13 (48.15%) MS Office
4 12 (44.44%) Windows 7
4 12 (44.44%) Active Directory
5 8 (29.63%) MS Exchange
6 7 (25.93%) Citrix
6 7 (25.93%) Internet
7 6 (22.22%) VPN
7 6 (22.22%) Apple iOS
7 6 (22.22%) Windows XP
7 6 (22.22%) Law
7 6 (22.22%) Legal
7 6 (22.22%) MOS
8 5 (18.52%) Exchange Server 2010
8 5 (18.52%) Android
8 5 (18.52%) LAN
9 4 (14.81%) Blackberry
10 3 (11.11%) VMware
11 2 (7.41%) Finance
11 2 (7.41%) Retail
11 2 (7.41%) Incident Management
11 2 (7.41%) Windows Vista
11 2 (7.41%) SCCM
11 2 (7.41%) MS Excel
11 2 (7.41%) Reuters
11 2 (7.41%) Bloomberg
11 2 (7.41%) ITIL
11 2 (7.41%) Microsoft Certification
12 1 (3.70%) A+ Certification

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 5 May 2015, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (29.63%) MS Exchange
2 5 (18.52%) Exchange Server 2010
3 1 (3.70%) SharePoint
3 1 (3.70%) WorkSite
Applications
1 13 (48.15%) MS Office
2 2 (7.41%) MS Excel
Communications & Networking
1 7 (25.93%) Internet
2 6 (22.22%) VPN
3 5 (18.52%) LAN
4 1 (3.70%) DHCP
4 1 (3.70%) FTP
4 1 (3.70%) HTTP
4 1 (3.70%) TCP/IP
4 1 (3.70%) DNS
4 1 (3.70%) Wireless
4 1 (3.70%) IP Telephony
General
1 6 (22.22%) Law
1 6 (22.22%) Legal
2 2 (7.41%) Retail
2 2 (7.41%) Finance
3 1 (3.70%) Investment Banking
3 1 (3.70%) Banking
Libraries, Frameworks & Software Standards
1 1 (3.70%) COM
Miscellaneous
1 4 (14.81%) Blackberry
2 1 (3.70%) Smartphone
2 1 (3.70%) Fat Client
2 1 (3.70%) Video Conferencing
2 1 (3.70%) iPhone
2 1 (3.70%) iPad
2 1 (3.70%) Mobile App
2 1 (3.70%) Analytical Skills
2 1 (3.70%) BYOD
2 1 (3.70%) NHS
2 1 (3.70%) Thin Client
2 1 (3.70%) Smartcard
Operating Systems
1 22 (81.48%) Windows
2 12 (44.44%) Windows 7
3 6 (22.22%) Apple iOS
3 6 (22.22%) Windows XP
4 5 (18.52%) Android
5 2 (7.41%) Windows Vista
6 1 (3.70%) Windows 8
Processes & Methodologies
1 2 (7.41%) ITIL
1 2 (7.41%) Incident Management
2 1 (3.70%) Document Management
Programming Languages
1 1 (3.70%) PowerShell
Qualifications
1 6 (22.22%) MOS
2 2 (7.41%) Microsoft Certification
3 1 (3.70%) A+ Certification
3 1 (3.70%) ITIL Certification
3 1 (3.70%) MCDST
3 1 (3.70%) MCITP
3 1 (3.70%) MCP
System Software
1 12 (44.44%) Active Directory
2 1 (3.70%) VMware Infrastructure
Systems Management
1 2 (7.41%) SCCM
Vendors
1 18 (66.67%) Microsoft
2 7 (25.93%) Citrix
3 3 (11.11%) VMware
4 2 (7.41%) Reuters
4 2 (7.41%) Bloomberg
5 1 (3.70%) CQG
5 1 (3.70%) Interwoven
5 1 (3.70%) Apple