The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 185 211 186
Rank change year-on-year
+26 -25
Contract jobs requiring a Help Desk Analyst 18 19 14
As % of all contract IT jobs located in the City of London 0.31% 0.27% 0.22%
As % of the Job Titles category 0.33% 0.29% 0.24%
Number of daily rates quoted 15 7 5
Average daily rate
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£180 £165 £180
Average daily rate % change year-on-year
+9.09% -8.33%
90% offered a daily rate of more than £137 £120 £170
10% offered a daily rate of more than £202 £225 £268
UK excluding London average daily rate £130 £120 £100
% change year-on-year
+8.33% +20.00%
Number of hourly rates quoted 1 10 3
Average hourly rate £18.00 £20.00 £12.50
Average hourly rate % change year-on-year
-10.00% +60.00%
UK excluding London average hourly rate £13.03 £13.25 £13.00
% change year-on-year
-1.67% +1.92%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5469 6582 5911
As % of all contract IT jobs located in the City of London 93.20% 93.14% 92.88%
Number of daily rates quoted 4184 4819 4369
Average daily rate £435 £450 £450
Average daily rate % change year-on-year
-3.33% -
90% offered a daily rate of more than £260 £278 £275
10% offered a daily rate of more than £601 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 105 126 140
Average hourly rate £17.50 £19.50 £19.50
Average hourly rate % change year-on-year
-10.25% -
90% offered a hourly rate of more than £11.59 £11.50 £12.00
10% offered a hourly rate of more than £23.50 £32.50 £45.00
UK excluding London average hourly rate £16.00 £16.00 £18.00
% change year-on-year
- -11.11%

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Daily Rate Trend in the City of London

Help Desk Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 28 November 2014.

Help Desk Analyst Daily Rate Histogram in the City of London

Help Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Hourly Rate Trend in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 28 November 2014, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 31 (91.18%) Windows
2 29 (85.29%) MS Office
3 21 (61.76%) Microsoft
4 15 (44.12%) Law
4 15 (44.12%) Legal
4 15 (44.12%) Windows 7
5 13 (38.24%) Blackberry
6 12 (35.29%) Windows XP
7 10 (29.41%) MOS
8 9 (26.47%) Active Directory
9 7 (20.59%) Citrix
9 7 (20.59%) MS Excel
9 7 (20.59%) Document Management
10 6 (17.65%) ITIL
11 4 (11.76%) Reuters
11 4 (11.76%) Bloomberg
11 4 (11.76%) Finance
11 4 (11.76%) MS Exchange
11 4 (11.76%) Microsoft Certification
11 4 (11.76%) Mobile Computing
12 3 (8.82%) Windows 8
12 3 (8.82%) WorkSite
12 3 (8.82%) Fat Client
12 3 (8.82%) ITIL Certification
12 3 (8.82%) Apple
12 3 (8.82%) Thin Client
12 3 (8.82%) VMware
13 2 (5.88%) Open Text
13 2 (5.88%) Wireless
13 2 (5.88%) DNS

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 28 November 2014, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.76%) MS Exchange
2 3 (8.82%) WorkSite
3 2 (5.88%) Blackberry Enterprise Server
3 2 (5.88%) SharePoint
Applications
1 29 (85.29%) MS Office
2 7 (20.59%) MS Excel
Cloud Services
1 1 (2.94%) Google Apps
Communications & Networking
1 2 (5.88%) Wireless
1 2 (5.88%) DNS
1 2 (5.88%) Internet
1 2 (5.88%) DHCP
1 2 (5.88%) FTP
1 2 (5.88%) TCP/IP
2 1 (2.94%) IP Telephony
2 1 (2.94%) VPN
General
1 15 (44.12%) Law
1 15 (44.12%) Legal
2 4 (11.76%) Finance
3 1 (2.94%) Banking
3 1 (2.94%) Investment Banking
Miscellaneous
1 13 (38.24%) Blackberry
2 4 (11.76%) Mobile Computing
3 3 (8.82%) Fat Client
3 3 (8.82%) Thin Client
4 2 (5.88%) Smartcard
4 2 (5.88%) Smartphone
4 2 (5.88%) iPhone
4 2 (5.88%) Mobile App
4 2 (5.88%) iPad
5 1 (2.94%) Analytical Skills
Operating Systems
1 31 (91.18%) Windows
2 15 (44.12%) Windows 7
3 12 (35.29%) Windows XP
4 3 (8.82%) Windows 8
5 2 (5.88%) Windows Vista
5 2 (5.88%) Apple iOS
6 1 (2.94%) Windows Mobile
Processes & Methodologies
1 7 (20.59%) Document Management
2 6 (17.65%) ITIL
3 2 (5.88%) Incident Management
4 1 (2.94%) Mentoring
4 1 (2.94%) Asset Management
4 1 (2.94%) Migration
Programming Languages
1 2 (5.88%) PowerShell
Qualifications
1 10 (29.41%) MOS
2 4 (11.76%) Microsoft Certification
3 3 (8.82%) ITIL Certification
4 2 (5.88%) A+ Certification
4 2 (5.88%) MCP
4 2 (5.88%) MCDST
4 2 (5.88%) MCITP
5 1 (2.94%) Degree
System Software
1 9 (26.47%) Active Directory
2 1 (2.94%) VMware Infrastructure
Vendors
1 21 (61.76%) Microsoft
2 7 (20.59%) Citrix
3 4 (11.76%) Reuters
3 4 (11.76%) Bloomberg
4 3 (8.82%) Apple
4 3 (8.82%) VMware
5 2 (5.88%) Open Text
5 2 (5.88%) CQG
6 1 (2.94%) Google
6 1 (2.94%) Interwoven
6 1 (2.94%) Nokia
6 1 (2.94%) Wyse