The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 180 188 184
Rank change year-on-year
+8 -4
Contract jobs requiring a Help Desk Analyst 12 14 10
As % of all contract IT jobs located in the City of London 0.24% 0.23% 0.17%
As % of the Job Titles category 0.25% 0.25% 0.19%
Number of daily rates quoted 9 3 4
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£165 £195 £184
Average daily rate % change year-on-year
-15.38% +5.83%
90% offered a daily rate of more than £152 £183 £181
10% offered a daily rate of more than £222 £201 £198
UK excluding London average daily rate £125 £118 £100
% change year-on-year
+6.38% +17.50%
Number of hourly rates quoted 2 8 3
Average hourly rate £16.50 £20.00 £14.00
Average hourly rate % change year-on-year
-17.50% +42.85%
UK excluding London average hourly rate £13.06 £12.63 £12.75
% change year-on-year
+3.40% -0.98%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4725 5628 5333
As % of all contract IT jobs located in the City of London 93.25% 93.69% 93.12%
Number of daily rates quoted 3625 4090 4001
Average daily rate £450 £450 £438
Average daily rate % change year-on-year
- +2.85%
90% offered a daily rate of more than £280 £285 £275
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 81 92 132
Average hourly rate £17.87 £20.00 £19.00
Average hourly rate % change year-on-year
-10.67% +5.26%
90% offered a hourly rate of more than £11.59 £12.75 £12.50
10% offered a hourly rate of more than £23.75 £30.83 £50.00
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Daily Rate Trend in the City of London

Help Desk Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 26 January 2015.

Help Desk Analyst Daily Rate Histogram in the City of London

Help Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Hourly Rate Trend in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 26 January 2015, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 23 (85.19%) Windows
2 21 (77.78%) MS Office
3 19 (70.37%) Microsoft
4 10 (37.04%) Windows XP
5 9 (33.33%) Legal
5 9 (33.33%) MOS
6 8 (29.63%) Windows 7
6 8 (29.63%) Law
7 6 (22.22%) Blackberry
7 6 (22.22%) Citrix
8 5 (18.52%) Active Directory
8 5 (18.52%) ITIL
9 4 (14.81%) Microsoft Certification
9 4 (14.81%) Reuters
9 4 (14.81%) Bloomberg
9 4 (14.81%) Finance
10 3 (11.11%) Internet
10 3 (11.11%) MS Excel
10 3 (11.11%) Windows Vista
10 3 (11.11%) WorkSite
10 3 (11.11%) VMware
11 2 (7.41%) PowerShell
11 2 (7.41%) iPhone
11 2 (7.41%) iPad
11 2 (7.41%) Apple iOS
11 2 (7.41%) Windows 8
11 2 (7.41%) Mobile App
11 2 (7.41%) Fat Client
11 2 (7.41%) MCDST
11 2 (7.41%) MCITP

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 26 January 2015, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.11%) WorkSite
2 2 (7.41%) SharePoint
2 2 (7.41%) MS Exchange
2 2 (7.41%) Blackberry Enterprise Server
Applications
1 21 (77.78%) MS Office
2 3 (11.11%) MS Excel
Cloud Services
1 1 (3.70%) Google Apps
Communications & Networking
1 3 (11.11%) Internet
2 2 (7.41%) Wireless
2 2 (7.41%) DNS
2 2 (7.41%) DHCP
2 2 (7.41%) FTP
2 2 (7.41%) TCP/IP
3 1 (3.70%) VPN
General
1 9 (33.33%) Legal
2 8 (29.63%) Law
3 4 (14.81%) Finance
4 1 (3.70%) Banking
4 1 (3.70%) Retail
4 1 (3.70%) Investment Banking
Miscellaneous
1 6 (22.22%) Blackberry
2 2 (7.41%) Smartphone
2 2 (7.41%) Fat Client
2 2 (7.41%) iPhone
2 2 (7.41%) iPad
2 2 (7.41%) Mobile App
2 2 (7.41%) Thin Client
2 2 (7.41%) Smartcard
3 1 (3.70%) Analytical Skills
Operating Systems
1 23 (85.19%) Windows
2 10 (37.04%) Windows XP
3 8 (29.63%) Windows 7
4 3 (11.11%) Windows Vista
5 2 (7.41%) Apple iOS
5 2 (7.41%) Windows 8
Processes & Methodologies
1 5 (18.52%) ITIL
2 2 (7.41%) Document Management
2 2 (7.41%) Incident Management
3 1 (3.70%) Mentoring
3 1 (3.70%) Asset Management
Programming Languages
1 2 (7.41%) PowerShell
Qualifications
1 9 (33.33%) MOS
2 4 (14.81%) Microsoft Certification
3 2 (7.41%) A+ Certification
3 2 (7.41%) ITIL Certification
3 2 (7.41%) MCDST
3 2 (7.41%) MCITP
3 2 (7.41%) MCP
System Software
1 5 (18.52%) Active Directory
2 1 (3.70%) VMware Infrastructure
Vendors
1 19 (70.37%) Microsoft
2 6 (22.22%) Citrix
3 4 (14.81%) Reuters
3 4 (14.81%) Bloomberg
4 3 (11.11%) VMware
5 2 (7.41%) CQG
5 2 (7.41%) Open Text
5 2 (7.41%) Apple
6 1 (3.70%) Google
6 1 (3.70%) Interwoven