The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 175 184 187
Rank change year-on-year
+9 +3
Contract jobs requiring a Help Desk Analyst 11 15 5
As % of all contract IT jobs located in the City of London 0.22% 0.26% 0.088%
As % of the Job Titles category 0.23% 0.28% 0.095%
Number of daily rates quoted 7 3 2
Average daily rate
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£158 £180 £192
Average daily rate % change year-on-year
-12.50% -6.00%
90% offered a daily rate of more than £126 £120 £182
10% offered a daily rate of more than £165 £198 £201
UK excluding London average daily rate £130 £104 £98
% change year-on-year
+25.30% +6.41%
Number of hourly rates quoted 2 8 2
Average hourly rate £16.50 £17.50 £14.00
Average hourly rate % change year-on-year
-5.71% +25.00%
UK excluding London average hourly rate £13.06 £12.63 £11.50
% change year-on-year
+3.40% +9.78%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4701 5391 5260
As % of all contract IT jobs located in the City of London 92.81% 93.38% 93.06%
Number of daily rates quoted 3589 3786 3909
Average daily rate £450 £450 £450
90% offered a daily rate of more than £290 £275 £288
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 65 85 117
Average hourly rate £18.70 £20.00 £19.00
Average hourly rate % change year-on-year
-6.50% +5.26%
90% offered a hourly rate of more than £12.50 £12.80 £12.50
10% offered a hourly rate of more than £28.00 £33.75 £72.50
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Daily Rate Trend in the City of London

Help Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Hourly Rate Trend in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 5 March 2015, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 24 (85.71%) Windows
2 19 (67.86%) Microsoft
3 18 (64.29%) MS Office
4 12 (42.86%) Windows 7
5 9 (32.14%) Active Directory
6 7 (25.00%) Citrix
6 7 (25.00%) Windows XP
6 7 (25.00%) Internet
7 6 (21.43%) Blackberry
7 6 (21.43%) Legal
7 6 (21.43%) MS Exchange
7 6 (21.43%) Apple iOS
7 6 (21.43%) MOS
8 5 (17.86%) ITIL
8 5 (17.86%) VPN
8 5 (17.86%) Law
9 4 (14.29%) Finance
9 4 (14.29%) Reuters
9 4 (14.29%) Bloomberg
9 4 (14.29%) Microsoft Certification
9 4 (14.29%) MS Excel
9 4 (14.29%) LAN
9 4 (14.29%) Exchange Server 2010
9 4 (14.29%) Android
10 3 (10.71%) Windows Vista
10 3 (10.71%) VMware
11 2 (7.14%) Open Text
11 2 (7.14%) Wireless
11 2 (7.14%) Blackberry Enterprise Server
11 2 (7.14%) CQG

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 5 March 2015, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (21.43%) MS Exchange
2 4 (14.29%) Exchange Server 2010
3 2 (7.14%) Blackberry Enterprise Server
3 2 (7.14%) SharePoint
4 1 (3.57%) WorkSite
Applications
1 18 (64.29%) MS Office
2 4 (14.29%) MS Excel
Cloud Services
1 1 (3.57%) Google Apps
Communications & Networking
1 7 (25.00%) Internet
2 5 (17.86%) VPN
3 4 (14.29%) LAN
4 2 (7.14%) Wireless
4 2 (7.14%) DHCP
4 2 (7.14%) FTP
4 2 (7.14%) TCP/IP
4 2 (7.14%) DNS
5 1 (3.57%) IP Telephony
General
1 6 (21.43%) Legal
2 5 (17.86%) Law
3 4 (14.29%) Finance
4 2 (7.14%) Retail
5 1 (3.57%) Investment Banking
5 1 (3.57%) Banking
Miscellaneous
1 6 (21.43%) Blackberry
2 2 (7.14%) Smartcard
2 2 (7.14%) Thin Client
2 2 (7.14%) Fat Client
2 2 (7.14%) Smartphone
2 2 (7.14%) iPhone
2 2 (7.14%) iPad
2 2 (7.14%) Mobile App
3 1 (3.57%) Analytical Skills
Operating Systems
1 24 (85.71%) Windows
2 12 (42.86%) Windows 7
3 7 (25.00%) Windows XP
4 6 (21.43%) Apple iOS
5 4 (14.29%) Android
6 3 (10.71%) Windows Vista
7 2 (7.14%) Windows 8
Processes & Methodologies
1 5 (17.86%) ITIL
2 2 (7.14%) Incident Management
2 2 (7.14%) Document Management
3 1 (3.57%) Mentoring
3 1 (3.57%) Asset Management
Programming Languages
1 2 (7.14%) PowerShell
Qualifications
1 6 (21.43%) MOS
2 4 (14.29%) Microsoft Certification
3 2 (7.14%) MCP
3 2 (7.14%) A+ Certification
3 2 (7.14%) ITIL Certification
3 2 (7.14%) MCDST
3 2 (7.14%) MCITP
System Software
1 9 (32.14%) Active Directory
2 1 (3.57%) VMware Infrastructure
Systems Management
1 1 (3.57%) SCCM
Vendors
1 19 (67.86%) Microsoft
2 7 (25.00%) Citrix
3 4 (14.29%) Reuters
3 4 (14.29%) Bloomberg
4 3 (10.71%) VMware
5 2 (7.14%) Open Text
5 2 (7.14%) CQG
5 2 (7.14%) Apple
6 1 (3.57%) Google
6 1 (3.57%) Interwoven