City of London Helpdesk Analyst Contracts

The table below looks at the demand for the Helpdesk Analyst role in IT contracts within the City of London region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Helpdesk Analyst in their job title over the 3 months to 13 October 2008 with a comparison to the same period last year.

Help Desk Analyst
Location Abingdon Basildon Berkshire Birmingham Bolton Bracknell Bradford Bridgend Brighton Bristol Bromley Buckinghamshire Caerphilly Cambridge Cambridgeshire Canary Wharf Cardiff Cheltenham Cheshire Chester City of London Cleethorpes Coventry Crawley Derby Derbyshire Docklands, London Dorchester Dorset Durham East Midlands East of England East Sussex Eastleigh Edinburgh England Essex Farnborough Farnham Fife Folkestone Glasgow Gloucestershire Guildford Hampshire Harrow Hastings Hertfordshire High Wycombe Horsham Hounslow Kegworth Kent Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool London Luton Lutterworth Macclesfield Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport North East North West North Yorkshire Northampton Northamptonshire Nottingham Nottinghamshire Oxfordshire Pershore Peterborough Poole Portsmouth Reading Redhill Reigate Romford Rugby Sandwich Scotland Sheffield South East South Wales South West South Yorkshire Southampton St Helens Staffordshire Stockport Surrey Swindon Tyne and Wear UK Uxbridge Wakefield Wales Walsall Walton-on-Thames Warwick Warwickshire Watford West Midlands West Sussex West Yorkshire Wigan Wiltshire Wirral Witham Wokingham Wolverhampton Worcestershire York Yorkshire	3 months to 13 Oct 2008	Same period last year
Rank	159	143
Rank change on same period last year	-16
Matching contract IT job ads	49	48
As % of all UK contract IT job ads sampled	0.069 %	0.049 %
As % of the category below	0.686 %	0.739 %
Daily rates quoted	9	5
Average minimum daily rate	£151	£160
Average daily rate	£164	£165
% change on same period last year	-0.33 %
Average maximum daily rate	£178	£170
UK excluding London average daily rate	£96	£114
% change on same period last year	-15.51 %
Hourly rates quoted	19	22
Average minimum hourly rate	£15.11	£18.36
Average hourly rate	£16.05	£19.28
% change on same period last year	-16.73 %
Average maximum hourly rate	£17.00	£20.20
UK excluding London average hourly rate	£12.95	£11.81
% change on same period last year	+9.69 %
Job Titles City of London
Matching contract IT job ads	7142	6495
As % of all UK contract IT job ads sampled	10.10 %	6.575 %
Daily rates quoted	3860	2665
Average minimum daily rate	£406	£444
Average daily rate	£442	£472
% change on same period last year	-6.31 %
Average maximum daily rate	£478	£500
UK excluding London average daily rate	£352	£353
% change on same period last year	-0.18 %
Hourly rates quoted	312	227
Average minimum hourly rate	£22.77	£23.09
Average hourly rate	£24.61	£24.40
% change on same period last year	+0.85 %
Average maximum hourly rate	£26.45	£25.70
UK excluding London average hourly rate	£23.71	£25.14
% change on same period last year	-5.69 %
Helpdesk Analyst London

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Helpdesk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Helpdesk Analyst across the City of London region as a proportion of the total demand within the Job Titles category.

Helpdesk Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Helpdesk Analyst across the City of London region.

Helpdesk Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Helpdesk Analyst across the City of London region over the 3 months to 13 October 2008.

Helpdesk Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Helpdesk Analyst across the City of London region.

Helpdesk Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Helpdesk Analyst across the City of London region over the 3 months to 13 October 2008.

Helpdesk Analyst
Top 30 Related IT Skills

For the 6 months to 13 October 2008, IT contractor jobs across the City of London region that cited Helpdesk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Analyst in their job title.

1 48 (51.61 %) MS Office 2 44 (47.31 %) Windows 3 39 (41.94 %) Finance 4 32 (34.41 %) Windows XP 5 31 (33.33 %) Microsoft 6 29 (31.18 %) Active Directory 7 24 (25.81 %) MS Excel 8 18 (19.35 %) Legal 8 18 (19.35 %) Banking 9 16 (17.20 %) Law 10 14 (15.05 %) Blackberry 11 10 (10.75 %) Windows 2000 11 10 (10.75 %) ITIL 12 8 (8.602 %) TCP/IP 13 6 (6.452 %) Citrix

13 6 (6.452 %) Lotus 13 6 (6.452 %) Windows Server 2003 13 6 (6.452 %) MS Exchange 13 6 (6.452 %) MS PowerPoint 14 5 (5.376 %) Reuters 15 4 (4.301 %) Financial Institution 15 4 (4.301 %) Front Office 15 4 (4.301 %) Telecoms 15 4 (4.301 %) Bloomberg 15 4 (4.301 %) MCP 15 4 (4.301 %) Lotus Notes 15 4 (4.301 %) Microsoft Certification 15 4 (4.301 %) MOS 15 4 (4.301 %) Document Management 15 4 (4.301 %) Investment Banking

Helpdesk Analyst
Top Related IT Skills by Category

For the 6 months to 13 October 2008, IT contractor jobs across the City of London region that cited Helpdesk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 1 (1.075 %) HTML	Application Platforms 1 6 (6.452 %) MS Exchange 2 4 (4.301 %) Lotus Notes 3 2 (2.151 %) Lotus Domino 3 2 (2.151 %) Blackberry Enterprise Server 4 1 (1.075 %) Exchange Server 2003
Applications 1 48 (51.61 %) MS Office 2 24 (25.81 %) MS Excel 3 6 (6.452 %) MS PowerPoint 4 2 (2.151 %) DeltaView	Business Applications 1 1 (1.075 %) Tesseract 1 1 (1.075 %) assyst
Communications & Networking 1 8 (8.602 %) TCP/IP 2 2 (2.151 %) DNS 2 2 (2.151 %) Ethernet 2 2 (2.151 %) LAN 2 2 (2.151 %) WAN 3 1 (1.075 %) DHCP 3 1 (1.075 %) VoIP 3 1 (1.075 %) Internet	General 1 39 (41.94 %) Finance 2 18 (19.35 %) Legal 2 18 (19.35 %) Banking 3 16 (17.20 %) Law 4 4 (4.301 %) Investment Banking 4 4 (4.301 %) Financial Institution 4 4 (4.301 %) Front Office 4 4 (4.301 %) Telecoms 5 2 (2.151 %) Government 5 2 (2.151 %) Insurance
Miscellaneous 1 14 (15.05 %) Blackberry 2 3 (3.226 %) French Language 3 2 (2.151 %) Management Information System 3 2 (2.151 %) Mathematics 4 1 (1.075 %) German Language 4 1 (1.075 %) Japanese Language 4 1 (1.075 %) Spanish Language	Operating Systems 1 44 (47.31 %) Windows 2 32 (34.41 %) Windows XP 3 10 (10.75 %) Windows 2000 4 6 (6.452 %) Windows Server 2003 5 1 (1.075 %) UNIX
Processes & Methodologies 1 10 (10.75 %) ITIL 2 4 (4.301 %) Document Management 3 3 (3.226 %) Problem Management 3 3 (3.226 %) Asset Management 3 3 (3.226 %) Service Management 3 3 (3.226 %) Time Management 4 2 (2.151 %) Business Continuity 4 2 (2.151 %) Service Delivery 5 1 (1.075 %) ITSM 5 1 (1.075 %) PRINCE2 5 1 (1.075 %) Data Management 5 1 (1.075 %) Investment Management	Programming Languages 1 1 (1.075 %) C
Qualifications 1 4 (4.301 %) MCP 1 4 (4.301 %) Microsoft Certification 1 4 (4.301 %) MOS 2 2 (2.151 %) Degree 3 1 (1.075 %) A+ Certification	Quality Assurance & Compliance 1 1 (1.075 %) SLA
System Software 1 29 (31.18 %) Active Directory	Systems Management 1 2 (2.151 %) OpenView 2 1 (1.075 %) ARCserve
Vendors 1 31 (33.33 %) Microsoft 2 6 (6.452 %) Citrix 2 6 (6.452 %) Lotus 3 5 (5.376 %) Reuters 4 4 (4.301 %) Bloomberg 5 3 (3.226 %) Remedy 5 3 (3.226 %) HP 6 2 (2.151 %) IBM 6 2 (2.151 %) Interwoven 7 1 (1.075 %) Avaya 7 1 (1.075 %) Novell 7 1 (1.075 %) Cisco 7 1 (1.075 %) McAfee Security 7 1 (1.075 %) Sophos 7 1 (1.075 %) GL TRADE 7 1 (1.075 %) EasyScreen