The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 148 178 193
Rank change year-on-year
+30 +15
Contract jobs requiring a Help Desk Analyst 4 12 13
As % of all contract IT jobs located in the City of London 0.13% 0.24% 0.22%
As % of the Job Titles category 0.13% 0.25% 0.23%
Number of daily rates quoted 1 9 3
Average daily rate £115 £165 £180
Average daily rate % change year-on-year
-30.30% -8.33%
UK excluding London average daily rate £100 £128 £110
% change year-on-year
-21.56% +15.90%
Number of hourly rates quoted 1 2 7
Average hourly rate £19.50 £16.50 £20.00
Average hourly rate % change year-on-year
+18.18% -17.50%
UK excluding London average hourly rate £13.00 £13.06 £13.35
% change year-on-year
-0.42% -2.20%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
2993 4783 5548
As % of all contract IT jobs located in the City of London 95.41% 95.01% 94.93%
Number of daily rates quoted 2363 3663 3992
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £625 £610 £625
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 51 84 90
Average hourly rate £20.00 £18.00 £20.00
Average hourly rate % change year-on-year
+11.08% -10.00%
90% offered a hourly rate of more than £12.10 £12.50 £13.00
10% offered a hourly rate of more than £53.00 £27.01 £30.90
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Daily Rate Trend in the City of London

Help Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Hourly Rate Trend in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 5 February 2016, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 5 (41.67%) Microsoft
1 5 (41.67%) MS Office
1 5 (41.67%) Windows
2 4 (33.33%) WAN
2 4 (33.33%) Citrix
2 4 (33.33%) Windows 7
3 3 (25.00%) Windows Server 2008
3 3 (25.00%) Blackberry
3 3 (25.00%) Finance
3 3 (25.00%) MS Exchange
3 3 (25.00%) LAN
4 2 (16.67%) Exchange Server 2010
4 2 (16.67%) Windows Server 2012
4 2 (16.67%) Exchange Server 2013
4 2 (16.67%) SQL
4 2 (16.67%) VPN
4 2 (16.67%) MS Excel
4 2 (16.67%) SharePoint
4 2 (16.67%) Active Directory
4 2 (16.67%) Intranet
4 2 (16.67%) 3G
4 2 (16.67%) Microsoft Certification
4 2 (16.67%) Siemens
4 2 (16.67%) Sage
4 2 (16.67%) Law
4 2 (16.67%) Cisco
4 2 (16.67%) Service Management
4 2 (16.67%) ITSM
4 2 (16.67%) Migration
4 2 (16.67%) Handset

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 5 February 2016, IT contractor jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) MS Exchange
2 2 (16.67%) Exchange Server 2010
2 2 (16.67%) Exchange Server 2013
2 2 (16.67%) SharePoint
2 2 (16.67%) SharePoint 2010
Applications
1 5 (41.67%) MS Office
2 2 (16.67%) MS Excel
Communications & Networking
1 4 (33.33%) WAN
2 3 (25.00%) LAN
3 2 (16.67%) 3G
3 2 (16.67%) Intranet
3 2 (16.67%) IP Telephony
3 2 (16.67%) VPN
4 1 (8.33%) DHCP
4 1 (8.33%) DNS
4 1 (8.33%) Skype
4 1 (8.33%) Wi-Fi
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 3 (25.00%) Finance
2 2 (16.67%) Law
3 1 (8.33%) Advertising
3 1 (8.33%) Banking
3 1 (8.33%) Financial Institution
3 1 (8.33%) Investment Banking
3 1 (8.33%) Legal
3 1 (8.33%) Telecoms
Miscellaneous
1 3 (25.00%) Blackberry
2 2 (16.67%) Handset
3 1 (8.33%) Hedge funds
3 1 (8.33%) Smartphone
Operating Systems
1 5 (41.67%) Windows
2 4 (33.33%) Windows 7
3 3 (25.00%) Windows Server 2008
4 2 (16.67%) Windows Server 2012
5 1 (8.33%) Unix
5 1 (8.33%) Windows Server 2003
5 1 (8.33%) Windows Vista
5 1 (8.33%) Windows XP
Processes & Methodologies
1 2 (16.67%) ITSM
1 2 (16.67%) Migration
1 2 (16.67%) Service Management
2 1 (8.33%) Incident Management
2 1 (8.33%) ITIL
2 1 (8.33%) PRINCE
2 1 (8.33%) PRINCE2
2 1 (8.33%) Problem Management
2 1 (8.33%) SDLC
2 1 (8.33%) Software Deployment
2 1 (8.33%) Stakeholder Management
2 1 (8.33%) Test Scripting
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 2 (16.67%) Degree
1 2 (16.67%) Microsoft Certification
2 1 (8.33%) PMI Certification
2 1 (8.33%) PMP
System Software
1 2 (16.67%) Active Directory
Vendors
1 5 (41.67%) Microsoft
2 4 (33.33%) Citrix
3 2 (16.67%) Cisco
3 2 (16.67%) Sage
3 2 (16.67%) Siemens
4 1 (8.33%) Google
4 1 (8.33%) iManage