The table below looks at the statistics for Service Desk Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Desk Management
Rank 154 - 216
Rank change year-on-year
- 0
Contract jobs citing Service Desk Management 3 0 2
As % of all contract IT jobs located in the City of London 0.086% - 0.032%
As % of the Processes & Methodologies category 0.10% - 0.040%
Number of daily rates quoted 3 0 2
Average daily rate £250 - £240
90% offered a daily rate of more than £220 - £136
10% offered a daily rate of more than £390 - £344
UK excluding London average daily rate £256 £338 £490
% change year-on-year
-24.07% -31.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £15.00 £11.50
% change year-on-year
- +30.43%
Service Desk Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2957 4410 4960
As % of all contract IT jobs located in the City of London 84.70% 80.65% 79.78%
Number of daily rates quoted 2396 3433 3638
Average daily rate £475 £463 £450
Average daily rate % change year-on-year
+2.70% +2.77%
90% offered a daily rate of more than £330 £320 £300
10% offered a daily rate of more than £625 £601 £625
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 26 39 47
Average hourly rate £19.00 £27.37 £24.00
Average hourly rate % change year-on-year
-30.58% +14.04%
90% offered a hourly rate of more than £16.75 £14.55 £12.95
10% offered a hourly rate of more than £41.26 £92.50 £47.50
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Desk Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in the City of London

Service Desk Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Management across the City of London region.

Service Desk Management Daily Rate Trend in the City of London

Service Desk Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Management across the City of London region over the 3 months to 29 April 2016.

Service Desk Management Daily Rate Histogram in the City of London

Service Desk Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Management across the City of London region.

Service Desk Management Hourly Rate Trend in the City of London

Service Desk Management
Top 27 Related IT Skills in the City of London

For the 6 months to 29 April 2016, IT contractor jobs across the City of London region citing Service Desk Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Desk Management.

1 2 (50.00%) Windows
2 1 (25.00%) Banking
2 1 (25.00%) Asset Management
2 1 (25.00%) Dynamics CRM
2 1 (25.00%) BusinessObjects XI
2 1 (25.00%) SC Cleared
2 1 (25.00%) Security Cleared
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows 7
2 1 (25.00%) PL/SQL
2 1 (25.00%) SQL
2 1 (25.00%) Oracle
2 1 (25.00%) SQL Server
2 1 (25.00%) SAP
2 1 (25.00%) MS Excel
2 1 (25.00%) CRM
2 1 (25.00%) SharePoint
2 1 (25.00%) ETL
2 1 (25.00%) LAN
2 1 (25.00%) WAN
2 1 (25.00%) Microsoft
2 1 (25.00%) Active Directory
2 1 (25.00%) BusinessObjects
2 1 (25.00%) NHS
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) Remedy
2 1 (25.00%) Finance

Service Desk Management
Top Related IT Skills in the City of London by Category

For the 6 months to 29 April 2016, IT contractor jobs across the City of London region citing Service Desk Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Desk Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) SharePoint
Applications
1 1 (25.00%) MS Excel
Business Applications
1 1 (25.00%) Dynamics CRM
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) WAN
Database & Business Intelligence
1 1 (25.00%) BusinessObjects
1 1 (25.00%) BusinessObjects XI
1 1 (25.00%) SQL Server
General
1 1 (25.00%) Banking
1 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Service Desk Manager
2 1 (25.00%) 1st Line Support
2 1 (25.00%) Business Objects Developer
2 1 (25.00%) Developer
2 1 (25.00%) SAP Developer
2 1 (25.00%) Senior Business Objects Developer
2 1 (25.00%) Senior Developer
2 1 (25.00%) Senior SAP Developer
2 1 (25.00%) Service Desk Support
2 1 (25.00%) Service Manager
Miscellaneous
1 1 (25.00%) NHS
Operating Systems
1 2 (50.00%) Windows
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 1 (25.00%) Asset Management
1 1 (25.00%) CRM
1 1 (25.00%) ETL
Programming Languages
1 1 (25.00%) PL/SQL
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) Oracle
1 1 (25.00%) Remedy
1 1 (25.00%) SAP