The table below looks at the statistics for the Technical Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 188 202 193
Rank change year-on-year
+14 -9
Contract jobs requiring a Technical Support 14 22 26
As % of all contract IT jobs located in the City of London 0.24% 0.30% 0.35%
As % of the Job Titles category 0.25% 0.33% 0.38%
Number of daily rates quoted 8 11 13
Average daily rate
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£281 £300 £310
Average daily rate % change year-on-year
-6.25% -3.22%
90% offered a daily rate of more than £166 £190 £251
10% offered a daily rate of more than £378 £425 £520
UK excluding London average daily rate £238 £230 £239
% change year-on-year
+3.26% -3.66%
Number of hourly rates quoted 3 6 2
Average hourly rate £20.00 £12.50 £21.13
Average hourly rate % change year-on-year
+60.00% -40.82%
UK excluding London average hourly rate £16.50 £14.00 £12.00
% change year-on-year
+17.85% +16.66%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5515 6745 6898
As % of all contract IT jobs located in the City of London 92.86% 92.52% 92.80%
Number of daily rates quoted 4132 4902 5027
Average daily rate £450 £450 £450
90% offered a daily rate of more than £268 £275 £275
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 104 141 163
Average hourly rate £17.00 £19.50 £19.00
Average hourly rate % change year-on-year
-12.82% +2.63%
90% offered a hourly rate of more than £12.00 £11.50 £11.50
10% offered a hourly rate of more than £30.82 £38.00 £44.00
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the City of London region.

Technical Support Daily Rate Trend in the City of London

Technical Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the City of London region over the 3 months to 21 October 2014.

Technical Support Daily Rate Histogram in the City of London

Technical Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the City of London region.

Technical Support Hourly Rate Trend in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 21 October 2014, IT contractor jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 15 (50.00%) Windows
2 14 (46.67%) Finance
3 11 (36.67%) MS Office
4 10 (33.33%) Oracle
4 10 (33.33%) Active Directory
5 8 (26.67%) SQL
5 8 (26.67%) Windows 7
6 7 (23.33%) Windows Server 2008
6 7 (23.33%) Linux
6 7 (23.33%) Microsoft
7 6 (20.00%) UNIX
7 6 (20.00%) MS Exchange
8 5 (16.67%) ITIL
9 4 (13.33%) MS Excel
9 4 (13.33%) SharePoint
9 4 (13.33%) Java
9 4 (13.33%) Perl
9 4 (13.33%) SLA
10 3 (10.00%) Cisco
10 3 (10.00%) Citrix
10 3 (10.00%) SQL Server
10 3 (10.00%) Banking
10 3 (10.00%) Firewall
10 3 (10.00%) Risk Management
10 3 (10.00%) Blackberry
10 3 (10.00%) Degree
10 3 (10.00%) SWIFT
10 3 (10.00%) Exchange Server 2010
10 3 (10.00%) Capacity Management
10 3 (10.00%) Analytical Skills

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 21 October 2014, IT contractor jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (20.00%) MS Exchange
2 4 (13.33%) SharePoint
3 3 (10.00%) Exchange Server 2010
4 2 (6.67%) WebSphere
4 2 (6.67%) SharePoint 2010
4 2 (6.67%) Lync
4 2 (6.67%) IIS
4 2 (6.67%) Tomcat
5 1 (3.33%) Exchange Server 2003
Applications
1 11 (36.67%) MS Office
2 4 (13.33%) MS Excel
3 2 (6.67%) Spreadsheet
4 1 (3.33%) MS Project
4 1 (3.33%) MS PowerPoint
Business Applications
1 2 (6.67%) Oracle EBS
1 2 (6.67%) Oracle Applications
1 2 (6.67%) Oracle EBS R12
1 2 (6.67%) Oracle Procure-to-Pay
2 1 (3.33%) ReMetrica
2 1 (3.33%) Summit
Communications & Networking
1 3 (10.00%) Firewall
2 2 (6.67%) IP Telephony
2 2 (6.67%) SSH
2 2 (6.67%) SSL
2 2 (6.67%) Intranet
2 2 (6.67%) Internet
2 2 (6.67%) 3G
2 2 (6.67%) X.509
2 2 (6.67%) LDAP
2 2 (6.67%) FTP
2 2 (6.67%) HTTP
2 2 (6.67%) TCP/IP
2 2 (6.67%) VPN
3 1 (3.33%) DNS
3 1 (3.33%) LAN
3 1 (3.33%) WAN
3 1 (3.33%) DHCP
3 1 (3.33%) Multicast
3 1 (3.33%) Wireless
Database & Business Intelligence
1 3 (10.00%) SQL Server
2 2 (6.67%) SQLPlus
2 2 (6.67%) MySQL
3 1 (3.33%) PowerMart
3 1 (3.33%) Data Warehouse
Development Applications
1 1 (3.33%) Visual Studio
1 1 (3.33%) Oracle APEX
General
1 14 (46.67%) Finance
2 3 (10.00%) Banking
3 2 (6.67%) Investment Banking
3 2 (6.67%) Legal
4 1 (3.33%) Marketing
4 1 (3.33%) French Language
4 1 (3.33%) Spanish Language
4 1 (3.33%) Law
4 1 (3.33%) Financial Institution
4 1 (3.33%) Back Office
Libraries, Frameworks & Software Standards
1 2 (6.67%) CSS
1 2 (6.67%) FIXML
2 1 (3.33%) Oracle Fusion
2 1 (3.33%) Rendezvous
2 1 (3.33%) Middleware
2 1 (3.33%) J2EE
Miscellaneous
1 3 (10.00%) Blackberry
1 3 (10.00%) SWIFT
1 3 (10.00%) Analytical Skills
2 2 (6.67%) Video Conferencing
2 2 (6.67%) Foreign Exchange (FX)
2 2 (6.67%) Clustering
2 2 (6.67%) Equities
2 2 (6.67%) Cryptography
3 1 (3.33%) Derivative
3 1 (3.33%) Computer Science
3 1 (3.33%) NHS
3 1 (3.33%) Management Information System
3 1 (3.33%) Fixed Income
3 1 (3.33%) iPhone
3 1 (3.33%) iPad
3 1 (3.33%) PMI
Operating Systems
1 15 (50.00%) Windows
2 8 (26.67%) Windows 7
3 7 (23.33%) Windows Server 2008
3 7 (23.33%) Linux
4 6 (20.00%) UNIX
5 2 (6.67%) Red Hat Enterprise Linux
5 2 (6.67%) Windows Server 2003
6 1 (3.33%) Android
6 1 (3.33%) Windows XP
Processes & Methodologies
1 5 (16.67%) ITIL
2 3 (10.00%) Risk Management
2 3 (10.00%) Capacity Management
3 2 (6.67%) Performance Tuning
3 2 (6.67%) Procure-to-pay
3 2 (6.67%) Change Management
3 2 (6.67%) Time Management
3 2 (6.67%) Identity Management
3 2 (6.67%) Migration
3 2 (6.67%) Load Balancing
3 2 (6.67%) Project Management
3 2 (6.67%) SOA
3 2 (6.67%) B2B
4 1 (3.33%) PRINCE
4 1 (3.33%) Configuration Management
4 1 (3.33%) Service Management
4 1 (3.33%) PRINCE2
4 1 (3.33%) Test Management
4 1 (3.33%) Test Scripting
4 1 (3.33%) Investment Management
Programming Languages
1 8 (26.67%) SQL
2 4 (13.33%) Java
2 4 (13.33%) Perl
3 2 (6.67%) JavaScript
3 2 (6.67%) T-SQL
3 2 (6.67%) ActionScript
3 2 (6.67%) Python
3 2 (6.67%) PL/SQL
3 2 (6.67%) ActionScript 2.0
4 1 (3.33%) Shell Script
4 1 (3.33%) Korn
4 1 (3.33%) PowerShell
4 1 (3.33%) PHP
Qualifications
1 3 (10.00%) Degree
2 1 (3.33%) ITIL Foundation Certificate
2 1 (3.33%) MCSE
2 1 (3.33%) MCSA
2 1 (3.33%) Microsoft Certification
2 1 (3.33%) PRINCE2 Certification
2 1 (3.33%) PMI Certification
Quality Assurance & Compliance
1 4 (13.33%) SLA
2 1 (3.33%) COBIT
System Software
1 10 (33.33%) Active Directory
2 2 (6.67%) VMware Infrastructure
2 2 (6.67%) XenApp
2 2 (6.67%) XenDesktop
3 1 (3.33%) vSphere
3 1 (3.33%) vCloud
Systems Management
1 2 (6.67%) Control-M
1 2 (6.67%) CA SiteMinder
2 1 (3.33%) SCCM
Vendors
1 10 (33.33%) Oracle
2 7 (23.33%) Microsoft
3 3 (10.00%) Citrix
3 3 (10.00%) Cisco
4 2 (6.67%) Tumbleweed
4 2 (6.67%) VMware
4 2 (6.67%) Axway
4 2 (6.67%) Radianz
4 2 (6.67%) Siemens
4 2 (6.67%) Sage
5 1 (3.33%) TIBCO
5 1 (3.33%) Reuters
5 1 (3.33%) Bloomberg
5 1 (3.33%) Remedy
5 1 (3.33%) Dell
5 1 (3.33%) EMC
5 1 (3.33%) Sybase
5 1 (3.33%) MKS
5 1 (3.33%) Informatica
5 1 (3.33%) Polycom
City of London
Nigel Frank International Limited - Newcastle
Rate: €650 - €700 per day
Posted: 18 days ago