The table below looks at the statistics for the Technical Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 180 199 198
Rank change year-on-year
+19 -1
Contract jobs requiring a Technical Support 16 14 10
As % of all contract IT jobs located in the City of London 0.29% 0.22% 0.16%
As % of the Job Titles category 0.31% 0.24% 0.17%
Number of daily rates quoted 11 9 4
Average daily rate
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£350 £180 £449
Average daily rate % change year-on-year
+94.44% -59.88%
90% offered a daily rate of more than £250 £141 £316
10% offered a daily rate of more than £585 £213 £496
UK excluding London average daily rate £245 £248 £170
% change year-on-year
-1.01% +45.58%
Number of hourly rates quoted 1 2 1
Average hourly rate £17.00 £20.50 £15.00
Average hourly rate % change year-on-year
-17.07% +36.66%
UK excluding London average hourly rate £14.25 £17.50 £13.87
% change year-on-year
-18.57% +26.21%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5091 5808 5847
As % of all contract IT jobs located in the City of London 92.92% 92.57% 92.94%
Number of daily rates quoted 3862 4256 4275
Average daily rate £450 £440 £450
Average daily rate % change year-on-year
+2.27% -2.22%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £600 £613 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 80 82 119
Average hourly rate £17.98 £19.00 £19.00
Average hourly rate % change year-on-year
-5.36% -
90% offered a hourly rate of more than £12.50 £12.00 £11.50
10% offered a hourly rate of more than £25.50 £41.25 £135.00
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the City of London region.

Technical Support Daily Rate Trend in the City of London

Technical Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the City of London region over the 3 months to 4 May 2015.

Technical Support Daily Rate Histogram in the City of London

Technical Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the City of London region.

Technical Support Hourly Rate Trend in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 4 May 2015, IT contractor jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 13 (52.00%) Finance
2 11 (44.00%) ITIL
2 11 (44.00%) UNIX
3 10 (40.00%) Front Office
4 9 (36.00%) Windows
4 9 (36.00%) Solaris
4 9 (36.00%) Linux
4 9 (36.00%) TCP/IP
5 8 (32.00%) Service Management
5 8 (32.00%) FIX Protocol
6 7 (28.00%) Computer Science
6 7 (28.00%) Degree
6 7 (28.00%) Active Directory
7 6 (24.00%) Windows 7
8 5 (20.00%) Citrix
8 5 (20.00%) Microsoft
9 4 (16.00%) VMware
9 4 (16.00%) Financial Institution
9 4 (16.00%) Banking
9 4 (16.00%) Investment Banking
10 3 (12.00%) Fidessa
11 2 (8.00%) Firewall
11 2 (8.00%) Management Information System
11 2 (8.00%) Fixed Income
11 2 (8.00%) Clustering
11 2 (8.00%) AppSense
11 2 (8.00%) Stakeholder Management
11 2 (8.00%) DNS
11 2 (8.00%) LDAP
11 2 (8.00%) MS Excel

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 4 May 2015, IT contractor jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.00%) MS Exchange
2 1 (4.00%) TIBCO ActiveMatrix
2 1 (4.00%) WebSphere
2 1 (4.00%) WorkSite
2 1 (4.00%) WebSphere Application Server
2 1 (4.00%) Apache
2 1 (4.00%) Tomcat
2 1 (4.00%) Blackberry Enterprise Server
Applications
1 2 (8.00%) MS Excel
2 1 (4.00%) MS Office
Business Applications
1 1 (4.00%) Remedy ITSM
1 1 (4.00%) BusinessWorks
Communications & Networking
1 9 (36.00%) TCP/IP
2 2 (8.00%) Firewall
2 2 (8.00%) DNS
2 2 (8.00%) LDAP
2 2 (8.00%) DMZ
3 1 (4.00%) VoIP
3 1 (4.00%) HTTP
3 1 (4.00%) Kerberos
3 1 (4.00%) VPN
3 1 (4.00%) Wi-Fi
Database & Business Intelligence
1 2 (8.00%) SQL Server
Development Applications
1 1 (4.00%) Introscope
General
1 13 (52.00%) Finance
2 10 (40.00%) Front Office
3 4 (16.00%) Financial Institution
3 4 (16.00%) Banking
3 4 (16.00%) Investment Banking
4 1 (4.00%) Mandarin Language
4 1 (4.00%) Japanese Language
4 1 (4.00%) Law
4 1 (4.00%) Legal
Libraries, Frameworks & Software Standards
1 8 (32.00%) FIX Protocol
2 1 (4.00%) JSON
2 1 (4.00%) Java EE
2 1 (4.00%) TIBCO EMS
2 1 (4.00%) ASP.NET
2 1 (4.00%) XML
2 1 (4.00%) HTML
2 1 (4.00%) .NET
2 1 (4.00%) SAML
Miscellaneous
1 7 (28.00%) Computer Science
2 2 (8.00%) Management Information System
2 2 (8.00%) Fixed Income
2 2 (8.00%) Clustering
3 1 (4.00%) Analytical Skills
3 1 (4.00%) PKI
3 1 (4.00%) Derivative
3 1 (4.00%) Credit Risk
3 1 (4.00%) Market Risk
3 1 (4.00%) Video Conferencing
Operating Systems
1 11 (44.00%) UNIX
2 9 (36.00%) Windows
2 9 (36.00%) Solaris
2 9 (36.00%) Linux
3 6 (24.00%) Windows 7
4 2 (8.00%) Windows Server 2012
4 2 (8.00%) Windows Server 2008
5 1 (4.00%) Android
5 1 (4.00%) Apple iOS
5 1 (4.00%) Windows Server 2003
Processes & Methodologies
1 11 (44.00%) ITIL
2 8 (32.00%) Service Management
3 2 (8.00%) Stakeholder Management
4 1 (4.00%) Change Control
4 1 (4.00%) Load Balancing
4 1 (4.00%) Infrastructure Management
4 1 (4.00%) Technical Analysis
4 1 (4.00%) Algorithmic Trading
4 1 (4.00%) Release Management
4 1 (4.00%) PRINCE2
4 1 (4.00%) Configuration Management
4 1 (4.00%) Project Management
4 1 (4.00%) Identity Management
4 1 (4.00%) Risk Management
4 1 (4.00%) Change Management
Programming Languages
1 2 (8.00%) SQL
1 2 (8.00%) Java
1 2 (8.00%) PowerShell
2 1 (4.00%) JavaScript
2 1 (4.00%) C#
2 1 (4.00%) VBScript
2 1 (4.00%) Python
2 1 (4.00%) Shell Script
Qualifications
1 7 (28.00%) Degree
2 1 (4.00%) MCITP
2 1 (4.00%) DV Cleared
2 1 (4.00%) Security Cleared
2 1 (4.00%) Microsoft Certification
System Software
1 7 (28.00%) Active Directory
2 1 (4.00%) Hyper-V
2 1 (4.00%) XenApp
2 1 (4.00%) VMware Infrastructure
2 1 (4.00%) Terminal Services
Systems Management
1 1 (4.00%) CA Wily
1 1 (4.00%) SCCM
Vendors
1 5 (20.00%) Citrix
1 5 (20.00%) Microsoft
2 4 (16.00%) VMware
3 3 (12.00%) Fidessa
4 2 (8.00%) AppSense
5 1 (4.00%) SAP
5 1 (4.00%) TIBCO
5 1 (4.00%) Remedy
5 1 (4.00%) HP
5 1 (4.00%) BMC
City, London
Global Technology Solutions Ltd
Rate: £16.00 - £18.00 per hour
Posted: 5 days ago
City, London
Sanderson
Rate: £250 - £350 per day
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Posted: 7 days ago