The table below looks at the statistics for the Technical Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 181 200 186
Rank change year-on-year
+19 -14
Contract jobs requiring a Technical Support 15 10 14
As % of all contract IT jobs located in the City of London 0.28% 0.16% 0.23%
As % of the Job Titles category 0.30% 0.17% 0.25%
Number of daily rates quoted 10 7 7
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£503 £180 £225
Average daily rate % change year-on-year
+179.16% -20.00%
90% offered a daily rate of more than £224 £168 £220
10% offered a daily rate of more than £585 £216 £330
UK excluding London average daily rate £273 £248 £178
% change year-on-year
+10.10% +39.43%
Number of hourly rates quoted 1 1 3
Average hourly rate £17.00 £19.00 £15.00
Average hourly rate % change year-on-year
-10.52% +26.66%
UK excluding London average hourly rate £13.68 £16.50 £13.73
% change year-on-year
-17.12% +20.17%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4922 5815 5554
As % of all contract IT jobs located in the City of London 93.41% 92.97% 93.05%
Number of daily rates quoted 3734 4160 4129
Average daily rate £450 £450 £450
90% offered a daily rate of more than £288 £275 £285
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 72 90 110
Average hourly rate £17.87 £20.00 £19.00
Average hourly rate % change year-on-year
-10.67% +5.26%
90% offered a hourly rate of more than £11.00 £12.50 £13.10
10% offered a hourly rate of more than £27.70 £41.00 £135.00
UK excluding London average hourly rate £16.70 £17.00 £17.50
% change year-on-year
-1.76% -2.85%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the City of London region.

Technical Support Daily Rate Trend in the City of London

Technical Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the City of London region over the 3 months to 31 March 2015.

Technical Support Daily Rate Histogram in the City of London

Technical Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the City of London region.

Technical Support Hourly Rate Trend in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 31 March 2015, IT contractor jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 11 (47.83%) Finance
2 10 (43.48%) Front Office
2 10 (43.48%) UNIX
3 9 (39.13%) Linux
3 9 (39.13%) ITIL
3 9 (39.13%) TCP/IP
4 8 (34.78%) Degree
4 8 (34.78%) FIX Protocol
4 8 (34.78%) Computer Science
4 8 (34.78%) Service Management
4 8 (34.78%) Windows
4 8 (34.78%) Solaris
5 7 (30.43%) Windows 7
6 6 (26.09%) Microsoft
7 5 (21.74%) Banking
8 4 (17.39%) Investment Banking
8 4 (17.39%) Active Directory
8 4 (17.39%) SQL
8 4 (17.39%) Financial Institution
9 3 (13.04%) Risk Management
9 3 (13.04%) Fidessa
9 3 (13.04%) Windows Server 2008
10 2 (8.70%) Video Conferencing
10 2 (8.70%) Citrix
10 2 (8.70%) Microsoft Certification
10 2 (8.70%) VPN
10 2 (8.70%) MS Excel
10 2 (8.70%) MS Exchange
10 2 (8.70%) MS Office
10 2 (8.70%) Fixed Income

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 31 March 2015, IT contractor jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) MS Exchange
2 1 (4.35%) Blackberry Enterprise Server
2 1 (4.35%) TIBCO EMS
2 1 (4.35%) WorkSite
2 1 (4.35%) SharePoint 2010
2 1 (4.35%) Exchange Server 2010
2 1 (4.35%) TIBCO ActiveMatrix
2 1 (4.35%) SharePoint
Applications
1 2 (8.70%) MS Office
1 2 (8.70%) MS Excel
Business Applications
1 1 (4.35%) BusinessWorks
1 1 (4.35%) Summit
1 1 (4.35%) Remedy ITSM
Communications & Networking
1 9 (39.13%) TCP/IP
2 2 (8.70%) VPN
3 1 (4.35%) DNS
3 1 (4.35%) Intranet
3 1 (4.35%) 3G
3 1 (4.35%) Wireless
3 1 (4.35%) IP Telephony
3 1 (4.35%) VoIP
Database & Business Intelligence
1 1 (4.35%) SQL Server
1 1 (4.35%) Data Warehouse
1 1 (4.35%) PowerMart
Development Applications
1 1 (4.35%) Visual Studio
General
1 11 (47.83%) Finance
2 10 (43.48%) Front Office
3 5 (21.74%) Banking
4 4 (17.39%) Investment Banking
4 4 (17.39%) Financial Institution
5 1 (4.35%) Law
5 1 (4.35%) Legal
5 1 (4.35%) Marketing
5 1 (4.35%) Mandarin Language
5 1 (4.35%) Japanese Language
Libraries, Frameworks & Software Standards
1 8 (34.78%) FIX Protocol
2 1 (4.35%) .NET
2 1 (4.35%) ASP.NET
Miscellaneous
1 8 (34.78%) Computer Science
2 2 (8.70%) Fixed Income
2 2 (8.70%) Video Conferencing
3 1 (4.35%) iPhone
3 1 (4.35%) iPad
3 1 (4.35%) SWIFT
3 1 (4.35%) Analytical Skills
3 1 (4.35%) Equities
3 1 (4.35%) Derivative
3 1 (4.35%) Blackberry
3 1 (4.35%) Management Information System
3 1 (4.35%) Credit Risk
3 1 (4.35%) Market Risk
Operating Systems
1 10 (43.48%) UNIX
2 9 (39.13%) Linux
3 8 (34.78%) Windows
3 8 (34.78%) Solaris
4 7 (30.43%) Windows 7
5 3 (13.04%) Windows Server 2008
6 2 (8.70%) Windows Server 2003
7 1 (4.35%) Android
7 1 (4.35%) Windows Server 2012
Processes & Methodologies
1 9 (39.13%) ITIL
2 8 (34.78%) Service Management
3 3 (13.04%) Risk Management
4 1 (4.35%) Stakeholder Management
4 1 (4.35%) Asset Management
4 1 (4.35%) Algorithmic Trading
4 1 (4.35%) Release Management
4 1 (4.35%) Change Control
4 1 (4.35%) Technical Analysis
4 1 (4.35%) PRINCE2
4 1 (4.35%) Configuration Management
4 1 (4.35%) Project Management
Programming Languages
1 4 (17.39%) SQL
2 1 (4.35%) VBScript
2 1 (4.35%) PowerShell
2 1 (4.35%) C#
2 1 (4.35%) Perl
Qualifications
1 8 (34.78%) Degree
2 2 (8.70%) Microsoft Certification
3 1 (4.35%) MCITP
3 1 (4.35%) MCSE
3 1 (4.35%) MCSA
3 1 (4.35%) DV Cleared
3 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 4 (17.39%) Active Directory
2 1 (4.35%) Hyper-V
Systems Management
1 1 (4.35%) Control-M
1 1 (4.35%) SCCM
Vendors
1 6 (26.09%) Microsoft
2 3 (13.04%) Fidessa
3 2 (8.70%) Cisco
3 2 (8.70%) Citrix
4 1 (4.35%) BMC
4 1 (4.35%) Informatica
4 1 (4.35%) Siemens
4 1 (4.35%) Sage
4 1 (4.35%) TIBCO
4 1 (4.35%) Remedy
4 1 (4.35%) MKS
4 1 (4.35%) VMware
4 1 (4.35%) AppSense
4 1 (4.35%) Polycom
4 1 (4.35%) HP
4 1 (4.35%) Oracle
4 1 (4.35%) SAP
City, London
Senitor Associates
Rate: £220 - £280 per day
Posted: 17 hours ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £475 - £500 per day
Posted: 5 days ago