The statistics below represent IT contracts advertised across the City of London region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 159 158 192
Rank change year-on-year
-1 +34
Contract jobs requiring a Technical Support 3 5 10
As % of all contract IT jobs located in the City of London 0.094% 0.14% 0.17%
As % of the Job Titles category 0.098% 0.15% 0.18%
Number of daily rates quoted 2 3 5
Median daily rate £613 £388 £283
Median daily rate % change year-on-year
+58.06% +37.16%
90% offered a daily rate of more than £463 £240 £142
10% offered a daily rate of more than £763 £458 £430
UK excluding London median daily rate £320 £295 £275
% change year-on-year
+8.47% +7.27%
Number of hourly rates quoted 1 0 3
Median hourly rate £162.50 - £20.00
UK excluding London median hourly rate £13.85 £17.25 £15.63
% change year-on-year
-19.71% +10.40%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3056 3309 5472
As % of all contract IT jobs located in the City of London 95.50% 95.64% 95.43%
Number of daily rates quoted 2427 2624 4179
Median daily rate £488 £475 £435
Median daily rate % change year-on-year
+2.63% +9.19%
90% offered a daily rate of more than £325 £300 £250
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 38 47 108
Median hourly rate £19.00 £20.00 £17.50
Median hourly rate % change year-on-year
-5.00% +14.28%
90% offered a hourly rate of more than £14.10 £13.00 £11.59
10% offered a hourly rate of more than £45.20 £41.50 £22.69
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

Technical Support
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the City of London region.

Technical Support Daily Rate Trend in the City of London

Technical Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the City of London region over the 3 months to 7 December 2016.

Technical Support Daily Rate Histogram in the City of London

Technical Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the City of London region.

Technical Support Hourly Rate Trend in the City of London

Technical Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 7 December 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Technical Support in the job title.

1 6 (66.67%) Finance
2 5 (55.56%) Workflow
2 5 (55.56%) Banking
2 5 (55.56%) Incident Management
2 5 (55.56%) Problem Management
2 5 (55.56%) ITIL V3
2 5 (55.56%) SharePoint 2013
2 5 (55.56%) Infrastructure Management
2 5 (55.56%) Mentoring
2 5 (55.56%) Coaching
2 5 (55.56%) MCSE
2 5 (55.56%) SharePoint
2 5 (55.56%) Microsoft Certification
2 5 (55.56%) ITIL
2 5 (55.56%) CCA
2 5 (55.56%) Citrix Certification
2 5 (55.56%) Change Management
3 2 (22.22%) Active Directory
3 2 (22.22%) Microsoft
4 1 (11.11%) CCNP
4 1 (11.11%) CCNA
4 1 (11.11%) Murex
4 1 (11.11%) HTML
4 1 (11.11%) SQL
4 1 (11.11%) Oracle
4 1 (11.11%) CSS
4 1 (11.11%) MS Exchange
4 1 (11.11%) LAN
4 1 (11.11%) WAN
4 1 (11.11%) VPN

Technical Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (55.56%) SharePoint
1 5 (55.56%) SharePoint 2013
2 1 (11.11%) CMS
2 1 (11.11%) Drupal
2 1 (11.11%) Exchange Server 2003
2 1 (11.11%) Exchange Server 2013
2 1 (11.11%) MS Exchange
2 1 (11.11%) WordPress
Communications & Networking
1 1 (11.11%) BGP
1 1 (11.11%) Firewall
1 1 (11.11%) iSCSI
1 1 (11.11%) LAN
1 1 (11.11%) MPLS
1 1 (11.11%) OSPF
1 1 (11.11%) SAN
1 1 (11.11%) VPN
1 1 (11.11%) WAN
General
1 6 (66.67%) Finance
2 5 (55.56%) Banking
3 1 (11.11%) Back Office
3 1 (11.11%) Front Office
Libraries, Frameworks & Software Standards
1 1 (11.11%) CSS
1 1 (11.11%) HTML
Miscellaneous
1 1 (11.11%) Derivative
1 1 (11.11%) Foreign Exchange (FX)
Operating Systems
1 1 (11.11%) Unix
1 1 (11.11%) Windows
1 1 (11.11%) Windows Server
Processes & Methodologies
1 5 (55.56%) Change Management
1 5 (55.56%) Coaching
1 5 (55.56%) Incident Management
1 5 (55.56%) Infrastructure Management
1 5 (55.56%) ITIL
1 5 (55.56%) ITIL V3
1 5 (55.56%) Mentoring
1 5 (55.56%) Problem Management
1 5 (55.56%) Workflow
2 1 (11.11%) Content Management
2 1 (11.11%) Investment Management
2 1 (11.11%) Network Management
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 5 (55.56%) CCA
1 5 (55.56%) Citrix Certification
1 5 (55.56%) MCSE
1 5 (55.56%) Microsoft Certification
2 1 (11.11%) CCNA
2 1 (11.11%) CCNP
2 1 (11.11%) Cisco Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 2 (22.22%) Active Directory
Systems Management
1 1 (11.11%) Norton AntiVirus
Vendors
1 2 (22.22%) Microsoft
2 1 (11.11%) Cisco
2 1 (11.11%) Fortinet
2 1 (11.11%) Intel Security
2 1 (11.11%) Murex
2 1 (11.11%) Oracle
2 1 (11.11%) Palo Alto
2 1 (11.11%) SolarWinds
2 1 (11.11%) Symantec
2 1 (11.11%) VMware