SLA Contracts in the City of London

Service Level Agreement (SLA)
Central London > City of London

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 95 143 136
Rank change year-on-year +48 -7 -15
Contract jobs citing SLA 34 29 57
As % of all contract jobs advertised in the City of London 1.53% 0.80% 1.35%
As % of the Quality Assurance & Compliance category 8.81% 6.26% 8.48%
Number of daily rates quoted 20 14 48
10th Percentile £194 £165 £183
25th Percentile £338 £203 £313
Median daily rate (50th Percentile) £500 £325 £525
Median % change year-on-year +53.85% -38.10% +31.25%
75th Percentile £571 £544 £615
90th Percentile £700 £628 £718
Central London median daily rate £530 £300 £525
% change year-on-year +76.67% -42.86% +35.48%
Number of hourly rates quoted 2 0 3
10th Percentile £16.60 - £18.25
25th Percentile £17.50 - £20.88
Median hourly rate £20.00 - £26.50
75th Percentile £22.50 - £44.75
90th Percentile £23.40 - £54.95
Central London median hourly rate £23.00 £23.50 £26.50
% change year-on-year -2.13% -11.32% +32.50%

All Quality Assurance and Compliance Skills
City of London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 386 463 672
As % of all contract IT jobs advertised in the City of London 17.37% 12.70% 15.91%
Number of daily rates quoted 280 337 455
10th Percentile £363 £400 £352
25th Percentile £463 £495 £461
Median daily rate (50th Percentile) £550 £600 £550
Median % change year-on-year -8.33% +9.09% +6.80%
75th Percentile £665 £738 £638
90th Percentile £753 £838 £750
Central London median daily rate £550 £600 £550
% change year-on-year -8.33% +9.09% +7.32%
Number of hourly rates quoted 4 1 4
10th Percentile £17.18 - £19.13
25th Percentile £18.94 £58.25 £23.06
Median hourly rate £21.80 £59.50 £43.50
Median % change year-on-year -63.36% +36.78% +200.00%
75th Percentile £36.44 £60.75 £61.94
90th Percentile £58.83 - £62.28
Central London median hourly rate £23.80 £25.00 £43.50
% change year-on-year -4.80% -42.53% +152.17%

SLA
Job Vacancy Trend in the City of London

Job postings citing SLA as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for SLA in the City of London

SLA
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing SLA in the City of London.

Daily rate trend for SLA in the City of London

SLA
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing SLA in the City of London over the 6 months to 25 April 2024.

Daily rate histogram for SLA in the City of London

SLA
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing SLA in the City of London.

Hourly rate trend for SLA in the City of London

SLA
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.76%) Microsoft Exchange
Applications
1 3 (8.82%) Microsoft Excel
2 2 (5.88%) MS Visio
3 1 (2.94%) Microsoft Office
Business Applications
1 3 (8.82%) NEC Housing
Cloud Services
1 11 (32.35%) Power Platform
2 10 (29.41%) Microsoft 365
3 6 (17.65%) Azure
4 4 (11.76%) Dynamics 365
4 4 (11.76%) Power Automate
4 4 (11.76%) SuccessFactors
5 1 (2.94%) AWS
5 1 (2.94%) Entra ID
Communications & Networking
1 2 (5.88%) LAN
1 2 (5.88%) Structured Cabling
Database & Business Intelligence
1 6 (17.65%) SQL Server
1 6 (17.65%) SQL Server Integration Services
1 6 (17.65%) SQL Server Reporting Services
2 1 (2.94%) MongoDB
2 1 (2.94%) NoSQL
2 1 (2.94%) Power BI
2 1 (2.94%) Tableau
Development Applications
1 1 (2.94%) Git
General
1 11 (32.35%) Social Skills
2 7 (20.59%) Banking
2 7 (20.59%) Finance
2 7 (20.59%) Legal
3 5 (14.71%) Analytical Skills
3 5 (14.71%) Investment Banking
4 2 (5.88%) Organisational Skills
5 1 (2.94%) Financial Institution
5 1 (2.94%) Law
5 1 (2.94%) Retail
Job Titles
1 7 (20.59%) Consultant
2 6 (17.65%) Analyst
3 5 (14.71%) DevOps Manager
4 4 (11.76%) Architect
4 4 (11.76%) SAP Consultant
4 4 (11.76%) Solutions Architect
5 3 (8.82%) Data Analyst
5 3 (8.82%) Dynamics 365 Architect
5 3 (8.82%) Dynamics 365 Solution Architect
5 3 (8.82%) Risk Consultant
6 2 (5.88%) Banking Analyst
7 1 (2.94%) Business Data Analyst
7 1 (2.94%) Data Business Analyst
7 1 (2.94%) Data Centre Engineer
7 1 (2.94%) Data Technician
7 1 (2.94%) Hardware Support Engineer
7 1 (2.94%) IT Engineer
7 1 (2.94%) IT Support
7 1 (2.94%) Operations Engineer
7 1 (2.94%) Pensions Analyst
Miscellaneous
1 4 (11.76%) Management Information System
2 2 (5.88%) Data Centre
2 2 (5.88%) Self-Motivation
2 2 (5.88%) Virtual Team
3 1 (2.94%) Analytical Mindset
3 1 (2.94%) Foreign Exchange (FX)
3 1 (2.94%) Reference Data
3 1 (2.94%) Smart Energy
3 1 (2.94%) SWIFT Messaging Network
3 1 (2.94%) Team-Oriented Environment
Operating Systems
1 5 (14.71%) Windows
2 2 (5.88%) Windows 10
3 1 (2.94%) Linux
3 1 (2.94%) Windows Server
3 1 (2.94%) Windows Server 2016
Processes & Methodologies
1 12 (35.29%) Customer Service
2 11 (32.35%) Problem-Solving
3 10 (29.41%) Case Management
4 8 (23.53%) Continuous Improvement
5 7 (20.59%) Data Analysis
6 6 (17.65%) Agile
6 6 (17.65%) DevOps
6 6 (17.65%) ETL
7 5 (14.71%) Workflow
8 4 (11.76%) Contact Management
8 4 (11.76%) Risk Management
8 4 (11.76%) User Acceptance Testing
9 3 (8.82%) Capacity Management
9 3 (8.82%) Change Management
9 3 (8.82%) ITIL
9 3 (8.82%) Project Management
9 3 (8.82%) Test Scripting
10 2 (5.88%) ITSM
10 2 (5.88%) Service Delivery
10 2 (5.88%) Service Management
Programming Languages
1 8 (23.53%) PowerShell
2 6 (17.65%) C#
2 6 (17.65%) T-SQL
3 5 (14.71%) SQL
4 1 (2.94%) C++
4 1 (2.94%) Java
4 1 (2.94%) Python
Qualifications
1 4 (11.76%) Degree
2 2 (5.88%) Computer Science Degree
3 1 (2.94%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.94%) QA
System Software
1 5 (14.71%) Active Directory
Systems Management
1 1 (2.94%) Microsoft Intune
1 1 (2.94%) SCCM
Vendors
1 16 (47.06%) Microsoft
2 7 (20.59%) iManage
3 6 (17.65%) Cadence
4 4 (11.76%) SAP
4 4 (11.76%) ServiceNow
5 3 (8.82%) NEC
6 1 (2.94%) Alteryx
6 1 (2.94%) Computacenter
6 1 (2.94%) HP
6 1 (2.94%) IBM
6 1 (2.94%) Intapp
6 1 (2.94%) Snow