The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
First Line Support
Rank 32 29 31
Rank change year-on-year
-3 +2
Contract jobs requiring a 1st Line Support 9 4 2
As % of all contract IT jobs located in Coventry 2.66% 1.53% 0.72%
As % of the Job Titles category 2.98% 1.68% 0.77%
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £115 £90 £110
% change year-on-year
+27.77% -18.18%
Number of hourly rates quoted 6 3 2
Average hourly rate £10.00 £10.00 £10.00
UK excluding London average hourly rate £11.33 £11.50 £11.50
% change year-on-year
-1.52% -
1st Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Coventry region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Coventry
Contract IT job ads with a match in the
Job Titles category
302 238 259
As % of all contract IT jobs located in Coventry 89.35% 91.19% 93.50%
Number of daily rates quoted 128 110 111
Average daily rate £363 £350 £350
Average daily rate % change year-on-year
+3.57% -
90% offered a daily rate of more than £224 £175 £235
10% offered a daily rate of more than £475 £450 £475
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 32 19 36
Average hourly rate £22.69 £12.50 £30.00
Average hourly rate % change year-on-year
+81.52% -58.33%
90% offered a hourly rate of more than £11.00 £10.00 £10.00
10% offered a hourly rate of more than £37.80 £37.80 £36.00
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

1st Line Support
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Coventry region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Coventry

1st Line Support
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Coventry region.

1st Line Support Daily Rate Trend in Coventry

1st Line Support
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Coventry region.

1st Line Support Hourly Rate Trend in Coventry

1st Line Support
Top 26 Related IT Skills in Coventry

For the 6 months to 30 October 2014, IT contractor jobs across the Coventry region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 14 (77.78%) Windows
2 12 (66.67%) Active Directory
3 10 (55.56%) MS Office
3 10 (55.56%) Microsoft
4 7 (38.89%) Lotus
4 7 (38.89%) ITIL
4 7 (38.89%) IBM Notes
4 7 (38.89%) SLA
4 7 (38.89%) Citrix
5 5 (27.78%) Windows XP
6 3 (16.67%) Microsoft Certification
6 3 (16.67%) Windows Server 2008
7 2 (11.11%) Windows 7
7 2 (11.11%) SAN
7 2 (11.11%) Cisco
7 2 (11.11%) MS Exchange
7 2 (11.11%) CRM
7 2 (11.11%) SharePoint
8 1 (5.56%) UNIX
8 1 (5.56%) HPUX
8 1 (5.56%) Linux
8 1 (5.56%) HP
8 1 (5.56%) Ericsson
8 1 (5.56%) Red Hat
8 1 (5.56%) WFM
8 1 (5.56%) Red Hat Enterprise Linux

1st Line Support
Top Related IT Skills in Coventry by Category

For the 6 months to 30 October 2014, IT contractor jobs across the Coventry region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (38.89%) IBM Notes
2 2 (11.11%) MS Exchange
2 2 (11.11%) SharePoint
Applications
1 10 (55.56%) MS Office
Communications & Networking
1 2 (11.11%) SAN
Operating Systems
1 14 (77.78%) Windows
2 5 (27.78%) Windows XP
3 3 (16.67%) Windows Server 2008
4 2 (11.11%) Windows 7
5 1 (5.56%) UNIX
5 1 (5.56%) HPUX
5 1 (5.56%) Linux
5 1 (5.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (38.89%) ITIL
2 2 (11.11%) CRM
3 1 (5.56%) WFM
Qualifications
1 3 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 7 (38.89%) SLA
System Software
1 12 (66.67%) Active Directory
Vendors
1 10 (55.56%) Microsoft
2 7 (38.89%) Lotus
2 7 (38.89%) Citrix
3 2 (11.11%) Cisco
4 1 (5.56%) HP
4 1 (5.56%) Ericsson
4 1 (5.56%) Red Hat