The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 35 26 26
Rank change year-on-year
-9 0
Contract jobs requiring a 2nd Line Support 3 6 5
As % of all contract IT jobs located in Coventry 1.06% 2.11% 1.90%
As % of the Job Titles category 1.15% 2.38% 2.01%
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1 4 4
Average hourly rate £13.50 £12.00 £13.75
Average hourly rate % change year-on-year
+12.50% -12.72%
UK excluding London average hourly rate £13.98 £14.50 £14.00
% change year-on-year
-3.62% +3.57%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Coventry region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Coventry
Contract IT job ads with a match in the
Job Titles category
260 252 249
As % of all contract IT jobs located in Coventry 92.20% 88.73% 94.68%
Number of daily rates quoted 149 132 86
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £220 £238 £250
10% offered a daily rate of more than £500 £494 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 22 23 41
Average hourly rate £22.35 £17.48 £30.00
Average hourly rate % change year-on-year
+27.89% -41.75%
90% offered a hourly rate of more than £11.00 £11.00 £13.00
10% offered a hourly rate of more than £36.40 £37.80 £36.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Coventry region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Coventry

2nd Line Support
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Coventry region.

2nd Line Support Daily Rate Trend in Coventry

2nd Line Support
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Coventry region.

2nd Line Support Hourly Rate Trend in Coventry

2nd Line Support
Top 21 Related IT Skills in Coventry

For the 6 months to 19 December 2014, IT contractor jobs across the Coventry region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 6 (60.00%) HPUX
1 6 (60.00%) Linux
1 6 (60.00%) UNIX
1 6 (60.00%) Red Hat
1 6 (60.00%) Red Hat Enterprise Linux
2 5 (50.00%) HP
3 4 (40.00%) ITIL
4 3 (30.00%) SLA
4 3 (30.00%) Windows
5 2 (20.00%) Windows 7
5 2 (20.00%) Exchange Server 2010
5 2 (20.00%) Windows XP
5 2 (20.00%) MS Exchange
5 2 (20.00%) Active Directory
6 1 (10.00%) Microsoft
6 1 (10.00%) Windows Server 2003
6 1 (10.00%) IBM Notes
6 1 (10.00%) Lotus Domino
6 1 (10.00%) Problem Management
6 1 (10.00%) Windows Server 2008
6 1 (10.00%) Lotus

2nd Line Support
Top Related IT Skills in Coventry by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Coventry region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) Exchange Server 2010
1 2 (20.00%) MS Exchange
2 1 (10.00%) IBM Notes
2 1 (10.00%) Lotus Domino
Operating Systems
1 6 (60.00%) HPUX
1 6 (60.00%) Linux
1 6 (60.00%) UNIX
1 6 (60.00%) Red Hat Enterprise Linux
2 3 (30.00%) Windows
3 2 (20.00%) Windows 7
3 2 (20.00%) Windows XP
4 1 (10.00%) Windows Server 2003
4 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 4 (40.00%) ITIL
2 1 (10.00%) Problem Management
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 2 (20.00%) Active Directory
Vendors
1 6 (60.00%) Red Hat
2 5 (50.00%) HP
3 1 (10.00%) Microsoft
3 1 (10.00%) Lotus