The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 27 32 23
Rank change year-on-year
+5 -9
Contract jobs requiring a 2nd Line Support 6 4 4
As % of all contract IT jobs located in Coventry 2.01% 1.32% 2.11%
As % of the Job Titles category 2.21% 1.50% 2.22%
Number of daily rates quoted 1 0 0
Average daily rate
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£180 - -
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 1 1
Average hourly rate - £15.00 £14.50
Average hourly rate % change year-on-year
- +3.44%
UK excluding London average hourly rate £14.50 £15.09 £14.00
% change year-on-year
-3.90% +7.78%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Coventry region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Coventry
Contract IT job ads with a match in the
Job Titles category
272 267 180
As % of all contract IT jobs located in Coventry 90.97% 88.41% 94.74%
Number of daily rates quoted 166 146 48
Average daily rate £325 £400 £310
Average daily rate % change year-on-year
-18.75% +29.03%
90% offered a daily rate of more than £200 £300 £175
10% offered a daily rate of more than £500 £485 £430
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 10 29 33
Average hourly rate £22.50 £15.00 £30.00
Average hourly rate % change year-on-year
+50.00% -50.00%
90% offered a hourly rate of more than £11.60 £10.00 £12.70
10% offered a hourly rate of more than £36.50 £37.80 £37.80
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

2nd Line Support
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Coventry region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Coventry

2nd Line Support
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Coventry region.

2nd Line Support Daily Rate Trend in Coventry

2nd Line Support
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Coventry region.

2nd Line Support Hourly Rate Trend in Coventry

2nd Line Support
Top 24 Related IT Skills in Coventry

For the 6 months to 3 March 2015, IT contractor jobs across the Coventry region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 7 (87.50%) Windows
2 4 (50.00%) Windows XP
2 4 (50.00%) Active Directory
2 4 (50.00%) Windows 7
3 3 (37.50%) Exchange Server 2010
3 3 (37.50%) SLA
3 3 (37.50%) MS Exchange
4 2 (25.00%) ITIL
4 2 (25.00%) HPUX
4 2 (25.00%) Linux
4 2 (25.00%) HP
4 2 (25.00%) Microsoft
5 1 (12.50%) MCDST
5 1 (12.50%) MCITP
5 1 (12.50%) Windows Server 2008
5 1 (12.50%) Wireless
5 1 (12.50%) DameWare
5 1 (12.50%) Citrix
5 1 (12.50%) Microsoft Certification
5 1 (12.50%) A+ Certification
5 1 (12.50%) Lotus
5 1 (12.50%) IBM Notes
5 1 (12.50%) MS Office
5 1 (12.50%) LAN

2nd Line Support
Top Related IT Skills in Coventry by Category

For the 6 months to 3 March 2015, IT contractor jobs across the Coventry region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
1 3 (37.50%) Exchange Server 2010
2 1 (12.50%) IBM Notes
Applications
1 1 (12.50%) MS Office
Communications & Networking
1 1 (12.50%) LAN
1 1 (12.50%) Wireless
Operating Systems
1 7 (87.50%) Windows
2 4 (50.00%) Windows XP
2 4 (50.00%) Windows 7
3 2 (25.00%) HPUX
3 2 (25.00%) Linux
4 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 2 (25.00%) ITIL
Qualifications
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) A+ Certification
1 1 (12.50%) MCDST
1 1 (12.50%) MCITP
Quality Assurance & Compliance
1 3 (37.50%) SLA
System Software
1 4 (50.00%) Active Directory
Systems Management
1 1 (12.50%) DameWare
Vendors
1 2 (25.00%) Microsoft
1 2 (25.00%) HP
2 1 (12.50%) Citrix
2 1 (12.50%) Lotus
Coventry, West Midlands (County)
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