The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Coventry region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Second Line Support
Rank 26 29 22
Rank change year-on-year
+3 -7
Contract jobs requiring a 2nd Line Support 3 8 4
As % of all contract IT jobs located in Coventry 1.622% 2.768% 2.312%
As % of the Job Titles category 1.734% 2.985% 2.532%
Number of daily rates quoted 1 1 1
Average daily rate £108 £90 £210
Average daily rate % change year-on-year
+19.44% -57.14%
UK excluding London average daily rate £160 £140 £150
% change year-on-year
+14.28% -6.66%
Number of hourly rates quoted 0 6 0
Average hourly rate - £12.00 -
UK excluding London average hourly rate £15.00 £14.50 £14.00
% change year-on-year
+3.44% +3.57%
All Job Titles
Coventry
Contract IT job ads with a match in the
Job Titles category
173 268 158
As % of all contract IT jobs located in Coventry 93.51% 92.73% 91.33%
Number of daily rates quoted 52 121 63
Average daily rate £300 £350 £375
Average daily rate % change year-on-year
-14.28% -6.66%
90% offered a daily rate of more than £108 £213 £250
10% offered a daily rate of more than £550 £450 £555
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 26 29 8
Average hourly rate £29.25 £19.00 £18.25
Average hourly rate % change year-on-year
+53.94% +4.10%
90% offered a hourly rate of more than £10.00 £11.50 £10.53
10% offered a hourly rate of more than £37.80 £32.00 £36.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support
West Midlands

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support across the Coventry region as a proportion of the total demand within the Job Titles category.

Coventry 2nd Line Support Jobs Demand Trend

2nd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Coventry region.

Coventry 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Coventry region.

Coventry 2nd Line Support Hourly Rate Trend

2nd Line Support
Top 26 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the Coventry region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 5 (100.00%) Windows
2 4 (80.00%) Windows XP
2 4 (80.00%) MS Exchange
2 4 (80.00%) Microsoft
2 4 (80.00%) Active Directory
2 4 (80.00%) Exchange Server 2007
3 3 (60.00%) Windows Server 2008
3 3 (60.00%) MS Office
4 2 (40.00%) TCP/IP
4 2 (40.00%) DNS
4 2 (40.00%) VMware
4 2 (40.00%) Exchange Server 2003
4 2 (40.00%) VMware Infrastructure
5 1 (20.00%) Firewall
5 1 (20.00%) Windows 7
5 1 (20.00%) vSphere
5 1 (20.00%) SharePoint 2010
5 1 (20.00%) Exchange Server 2010
5 1 (20.00%) Cisco
5 1 (20.00%) DHCP
5 1 (20.00%) MCP
5 1 (20.00%) MS Excel
5 1 (20.00%) SharePoint
5 1 (20.00%) Microsoft Certification
5 1 (20.00%) Windows Server 2003
5 1 (20.00%) MPLS

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the Coventry region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) MS Exchange
1 4 (80.00%) Exchange Server 2007
2 2 (40.00%) Exchange Server 2003
3 1 (20.00%) SharePoint 2010
3 1 (20.00%) Exchange Server 2010
3 1 (20.00%) SharePoint
Applications
1 3 (60.00%) MS Office
2 1 (20.00%) MS Excel
Communications & Networking
1 2 (40.00%) TCP/IP
1 2 (40.00%) DNS
2 1 (20.00%) MPLS
2 1 (20.00%) Firewall
2 1 (20.00%) DHCP
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows XP
3 3 (60.00%) Windows Server 2008
4 1 (20.00%) Windows 7
4 1 (20.00%) Windows Server 2003
Qualifications
1 1 (20.00%) MCP
1 1 (20.00%) Microsoft Certification
System Software
1 4 (80.00%) Active Directory
2 2 (40.00%) VMware Infrastructure
3 1 (20.00%) vSphere
Vendors
1 4 (80.00%) Microsoft
2 2 (40.00%) VMware
3 1 (20.00%) Cisco
Coventry, West Midlands (County)
An exciting opportunity has arisen for a Desktop Engineer / Desktop Support / 2nd Line Support Analyst to join our client, a leading solutions provider... Any willingness to travel to...
DGH Recruitment Ltd
Rate: £28000 - £34000 per annum + PRO RATA
Posted: 17 June 2013