The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 25 20 26
Rank change year-on-year
-5 +6
Contract jobs citing Service Delivery 8 16 1
As % of all contract IT jobs located in Coventry 2.68% 5.30% 0.53%
As % of the Processes & Methodologies category 3.83% 7.05% 0.68%
Number of daily rates quoted 8 10 1
Average daily rate
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£293 £369 £283
Average daily rate % change year-on-year
-20.67% +30.53%
UK excluding London average daily rate £375 £375 £345
% change year-on-year
- +8.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.30 £13.45 £17.00
% change year-on-year
+13.75% -20.88%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Coventry region.

Processes & Methodologies Category
Coventry
Contract IT job ads with a match in the
Processes & Methodologies category
209 227 148
As % of all contract IT jobs located in Coventry 69.90% 75.17% 77.89%
Number of daily rates quoted 121 129 39
Average daily rate £385 £375 £375
Average daily rate % change year-on-year
+2.66% -
90% offered a daily rate of more than £260 £300 £250
10% offered a daily rate of more than £550 £480 £460
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.25% +3.44%
Number of hourly rates quoted 9 15 26
Average hourly rate £31.50 £36.50 £32.00
Average hourly rate % change year-on-year
-13.69% +14.06%
90% offered a hourly rate of more than £11.00 £10.00 £30.00
10% offered a hourly rate of more than £36.50 £37.80 £37.80
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Service Delivery
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Coventry

Service Delivery
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Coventry region.

Service Delivery Daily Rate Trend in Coventry

Service Delivery
Daily Rate Histogram in Coventry

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Coventry region over the 3 months to 3 March 2015.

Service Delivery Daily Rate Histogram in Coventry

Service Delivery
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Coventry region.

Service Delivery Hourly Rate Trend in Coventry

Service Delivery
Top 30 Related IT Skills in Coventry

For the 6 months to 3 March 2015, IT contractor jobs across the Coventry region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 9 (56.25%) ITIL
2 8 (50.00%) Service Management
3 5 (31.25%) Telecoms
3 5 (31.25%) Finance
3 5 (31.25%) MS Excel
3 5 (31.25%) MS PowerPoint
3 5 (31.25%) Performance Management
4 4 (25.00%) ITSM
4 4 (25.00%) Project Management
5 3 (18.75%) Management Information System
5 3 (18.75%) 2G
5 3 (18.75%) Network Design
5 3 (18.75%) GPRS
5 3 (18.75%) GSM
5 3 (18.75%) WCDMA
5 3 (18.75%) Microsoft
5 3 (18.75%) Nortel
5 3 (18.75%) Ericsson
5 3 (18.75%) Mapinfo
5 3 (18.75%) 3G
5 3 (18.75%) Configuration Management
5 3 (18.75%) Business Objects
5 3 (18.75%) Resource Management
5 3 (18.75%) Mathematics
5 3 (18.75%) Huawei
5 3 (18.75%) eTOM
5 3 (18.75%) HSPA
5 3 (18.75%) LTE
5 3 (18.75%) Network Management
5 3 (18.75%) 4G

Service Delivery
Top Related IT Skills in Coventry by Category

For the 6 months to 3 March 2015, IT contractor jobs across the Coventry region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) CMS
Applications
1 5 (31.25%) MS Excel
1 5 (31.25%) MS PowerPoint
2 2 (12.50%) MS Visio
2 2 (12.50%) MS Office
3 1 (6.25%) MS Project
Communications & Networking
1 3 (18.75%) GPRS
1 3 (18.75%) GSM
1 3 (18.75%) WCDMA
1 3 (18.75%) 3G
1 3 (18.75%) 2G
1 3 (18.75%) HSPA
1 3 (18.75%) LTE
1 3 (18.75%) 4G
1 3 (18.75%) Radio Access Network
2 2 (12.50%) SAN
Database & Business Intelligence
1 1 (6.25%) SQL Server
1 1 (6.25%) Oracle Database
Development Applications
1 1 (6.25%) Oracle Forms
General
1 5 (31.25%) Telecoms
1 5 (31.25%) Finance
2 1 (6.25%) Automotive
2 1 (6.25%) Legal
Job Titles
1 3 (18.75%) Service Manager
1 3 (18.75%) Performance Engineer
2 2 (12.50%) Data Analyst
2 2 (12.50%) Analyst
2 2 (12.50%) IT Manager
2 2 (12.50%) Service Analyst
2 2 (12.50%) Quality Manager
2 2 (12.50%) Report Analyst
2 2 (12.50%) Service Management Analyst
2 2 (12.50%) Performance Manager
3 1 (6.25%) IT Services Manager
3 1 (6.25%) Radio Engineer
3 1 (6.25%) RAN Engineer
3 1 (6.25%) RAN Performance Engineer
3 1 (6.25%) Senior RAN Engineer
3 1 (6.25%) Service Transition Manager
3 1 (6.25%) Services Delivery Manager
3 1 (6.25%) Solutions Architect
3 1 (6.25%) Architect
3 1 (6.25%) Programme Manager
Libraries, Frameworks & Software Standards
1 2 (12.50%) .NET
2 1 (6.25%) XML
2 1 (6.25%) XSLT
Miscellaneous
1 3 (18.75%) Management Information System
1 3 (18.75%) Mathematics
2 2 (12.50%) Statistics
3 1 (6.25%) Analytical Skills
Operating Systems
1 2 (12.50%) Linux
Processes & Methodologies
1 9 (56.25%) ITIL
2 8 (50.00%) Service Management
3 5 (31.25%) Performance Management
4 4 (25.00%) ITSM
4 4 (25.00%) Project Management
5 3 (18.75%) Configuration Management
5 3 (18.75%) Network Design
5 3 (18.75%) eTOM
5 3 (18.75%) Resource Management
5 3 (18.75%) Performance Improvement
5 3 (18.75%) Network Management
6 2 (12.50%) Data Entry
6 2 (12.50%) Analytics
6 2 (12.50%) Performance Engineering
6 2 (12.50%) Content Management
6 2 (12.50%) Stakeholder Management
6 2 (12.50%) Information Security
6 2 (12.50%) Information Security Management
6 2 (12.50%) Security Management
6 2 (12.50%) SEO
Programming Languages
1 2 (12.50%) VBA
2 1 (6.25%) C#
2 1 (6.25%) COBOL
2 1 (6.25%) PHP
2 1 (6.25%) PL/SQL
2 1 (6.25%) SQL
2 1 (6.25%) T-SQL
2 1 (6.25%) VB.NET
Qualifications
1 3 (18.75%) VCP4
2 2 (12.50%) ITIL Certification
3 1 (6.25%) Degree
Quality Assurance & Compliance
1 2 (12.50%) ISO/IEC 27001
2 1 (6.25%) QA
2 1 (6.25%) SLA
Vendors
1 3 (18.75%) Business Objects
1 3 (18.75%) Microsoft
1 3 (18.75%) Nortel
1 3 (18.75%) Ericsson
1 3 (18.75%) Mapinfo
1 3 (18.75%) Huawei
1 3 (18.75%) Nokia Solutions and Networks
2 2 (12.50%) ServiceNow
2 2 (12.50%) Citrix
3 1 (6.25%) VMware
3 1 (6.25%) Oracle