The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 28 23 33
Rank change year-on-year
-5 +10
Contract jobs citing Service Delivery 12 11 2
As % of all contract IT jobs located in Coventry 3.53% 4.21% 0.73%
As % of the Processes & Methodologies category 5.02% 6.04% 0.99%
Number of daily rates quoted 2 4 2
Average daily rate
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of your Daily Rate
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£403 £400 £375
Average daily rate % change year-on-year
+0.62% +6.66%
UK excluding London average daily rate £390 £370 £350
% change year-on-year
+5.40% +5.71%
Number of hourly rates quoted 1 0 0
Average hourly rate £26.83 - -
UK excluding London average hourly rate £14.75 £16.35 £17.00
% change year-on-year
-9.78% -3.82%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Coventry region.

Processes & Methodologies Category
Coventry
Contract IT job ads with a match in the
Processes & Methodologies category
239 182 203
As % of all contract IT jobs located in Coventry 70.29% 69.73% 74.36%
Number of daily rates quoted 89 79 95
Average daily rate £375 £375 £400
Average daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £235 £275 £300
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 35 10 24
Average hourly rate £31.50 £37.80 £36.00
Average hourly rate % change year-on-year
-16.66% +5.00%
UK excluding London average hourly rate £25.38 £29.00 £26.90
% change year-on-year
-12.50% +7.80%

Service Delivery
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Coventry

Service Delivery
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Coventry region.

Service Delivery Daily Rate Trend in Coventry

Service Delivery
Daily Rate Histogram in Coventry

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Coventry region over the 3 months to 24 October 2014.

Service Delivery Daily Rate Histogram in Coventry

Service Delivery
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Coventry region.

Service Delivery Hourly Rate Trend in Coventry

Service Delivery
Top 30 Related IT Skills in Coventry

For the 6 months to 24 October 2014, IT contractor jobs across the Coventry region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 12 (70.59%) ITIL
2 8 (47.06%) Telecoms
3 5 (29.41%) Finance
3 5 (29.41%) Mathematics
4 4 (23.53%) Degree
4 4 (23.53%) ITIL Certification
5 3 (17.65%) MS Excel
5 3 (17.65%) MS Office
5 3 (17.65%) ITSM
5 3 (17.65%) Microsoft
5 3 (17.65%) Service Management
5 3 (17.65%) Performance Management
5 3 (17.65%) Stakeholder Management
5 3 (17.65%) Agile Software Development
6 2 (11.76%) MS PowerPoint
6 2 (11.76%) QA
6 2 (11.76%) Statistics
6 2 (11.76%) Security Cleared
6 2 (11.76%) Data Entry
6 2 (11.76%) ServiceNow
6 2 (11.76%) Waterfall
6 2 (11.76%) Continuous Improvement
6 2 (11.76%) Capacity Management
6 2 (11.76%) Analytics
6 2 (11.76%) VBA
6 2 (11.76%) MS Visio
6 2 (11.76%) SLA
7 1 (5.88%) IBM
7 1 (5.88%) SOA
7 1 (5.88%) Ericsson

Service Delivery
Top Related IT Skills in Coventry by Category

For the 6 months to 24 October 2014, IT contractor jobs across the Coventry region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) Drupal
1 1 (5.88%) Alfresco
Applications
1 3 (17.65%) MS Office
1 3 (17.65%) MS Excel
2 2 (11.76%) MS Visio
2 2 (11.76%) MS PowerPoint
Communications & Networking
1 1 (5.88%) 3G
1 1 (5.88%) 2G
General
1 8 (47.06%) Telecoms
2 5 (29.41%) Finance
3 1 (5.88%) Automotive
3 1 (5.88%) Legal
Job Titles
1 4 (23.53%) Quality Manager
1 4 (23.53%) Performance Manager
2 3 (17.65%) Service Manager
3 2 (11.76%) Data Analyst
3 2 (11.76%) Delivery Manager
3 2 (11.76%) Incident Manager
3 2 (11.76%) Service Management Analyst
3 2 (11.76%) Report Analyst
3 2 (11.76%) Services Delivery Manager
3 2 (11.76%) Analyst
3 2 (11.76%) Service Analyst
3 2 (11.76%) Coordinator
4 1 (5.88%) Architect
4 1 (5.88%) Integration Architect
4 1 (5.88%) Project Manager
4 1 (5.88%) ITIL Service Manager
4 1 (5.88%) Service Assurance Manager
4 1 (5.88%) ITIL Manager
4 1 (5.88%) Enterprise Architect
Miscellaneous
1 5 (29.41%) Mathematics
2 2 (11.76%) Statistics
3 1 (5.88%) DataPower
3 1 (5.88%) Enterprise Software
3 1 (5.88%) User Experience
Processes & Methodologies
1 12 (70.59%) ITIL
2 3 (17.65%) Service Management
2 3 (17.65%) ITSM
2 3 (17.65%) Stakeholder Management
2 3 (17.65%) Agile Software Development
2 3 (17.65%) Performance Management
3 2 (11.76%) Data Entry
3 2 (11.76%) Waterfall
3 2 (11.76%) Continuous Improvement
3 2 (11.76%) Capacity Management
3 2 (11.76%) Analytics
4 1 (5.88%) Master Data Management
4 1 (5.88%) PRINCE2
4 1 (5.88%) RAD
4 1 (5.88%) ERP
4 1 (5.88%) SOA
4 1 (5.88%) Six Sigma
4 1 (5.88%) Data Management
4 1 (5.88%) TOGAF
4 1 (5.88%) Enterprise Architecture
Programming Languages
1 2 (11.76%) VBA
Qualifications
1 4 (23.53%) ITIL Certification
1 4 (23.53%) Degree
2 2 (11.76%) Security Cleared
3 1 (5.88%) Six Sigma Green Belt
3 1 (5.88%) Six Sigma Black Belt
3 1 (5.88%) MBA
Quality Assurance & Compliance
1 2 (11.76%) SLA
1 2 (11.76%) QA
Vendors
1 3 (17.65%) Microsoft
2 2 (11.76%) ServiceNow
3 1 (5.88%) Ericsson
3 1 (5.88%) Oracle
3 1 (5.88%) SAP
3 1 (5.88%) IBM