The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Crawley region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 20 28 30
Rank change year-on-year
+8 +2
Contract jobs requiring a Service Desk Analyst 2 3 1
As % of all contract IT jobs located in Crawley 2.30% 1.67% 0.50%
As % of the Job Titles category 2.47% 1.69% 0.52%
Number of daily rates quoted 0 0 1
Average daily rate
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- - £110
UK excluding London average daily rate £125 £108 £110
% change year-on-year
+16.27% -2.27%
Number of hourly rates quoted 2 3 0
Average hourly rate £15.25 £12.50 -
Average hourly rate % change year-on-year
+22.00% -
UK excluding London average hourly rate £12.47 £12.50 £14.00
% change year-on-year
-0.22% -10.71%
Service Desk Analyst
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Crawley
Contract IT job ads with a match in the
Job Titles category
81 177 192
As % of all contract IT jobs located in Crawley 93.10% 98.33% 95.52%
Number of daily rates quoted 51 91 155
Average daily rate £365 £380 £360
Average daily rate % change year-on-year
-3.94% +5.55%
90% offered a daily rate of more than £108 £275 £275
10% offered a daily rate of more than £445 £475 £500
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 14 19 3
Average hourly rate £14.50 £13.00 £14.00
Average hourly rate % change year-on-year
+11.53% -7.14%
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Service Desk Analyst
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Crawley region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Crawley

Service Desk Analyst
Daily Rate Trend in Crawley

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Crawley region.

Service Desk Analyst Daily Rate Trend in Crawley

Service Desk Analyst
Hourly Rate Trend in Crawley

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Crawley region.

Service Desk Analyst Hourly Rate Trend in Crawley

Service Desk Analyst
Top 12 Related IT Skills in Crawley

For the 6 months to 31 October 2014, IT contractor jobs across the Crawley region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 2 (100.00%) Windows
2 1 (50.00%) Service Management
2 1 (50.00%) Telecoms
2 1 (50.00%) Incident Management
2 1 (50.00%) Windows 7
2 1 (50.00%) MS Excel
2 1 (50.00%) Windows NT
2 1 (50.00%) SLA
2 1 (50.00%) Active Directory
2 1 (50.00%) CICS
2 1 (50.00%) MS Office
2 1 (50.00%) ITIL

Service Desk Analyst
Top Related IT Skills in Crawley by Category

For the 6 months to 31 October 2014, IT contractor jobs across the Crawley region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) CICS
Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
General
1 1 (50.00%) Telecoms
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows NT
2 1 (50.00%) Windows 7
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Service Management
1 1 (50.00%) Incident Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory