The table below looks at the statistics for Problem Management skills in IT contracts advertised for the Croydon region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Problem Management
Rank 28 24 -
Rank change year-on-year
-4 -
Contract jobs citing Problem Management 10 3 0
As % of all contract IT jobs located in Croydon 3.89% 2.16% -
As % of the Processes & Methodologies category 4.18% 2.42% -
Number of daily rates quoted 8 3 0
Average daily rate £323 £375 -
Average daily rate % change year-on-year
-14.00% -
UK excluding London average daily rate £343 £325 £330
% change year-on-year
+5.38% -1.51%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £27.00 £29.00 £22.50
% change year-on-year
-6.89% +28.88%
Problem Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Contract IT job ads with a match in the
Processes & Methodologies category
239 124 71
As % of all contract IT jobs located in Croydon 93.00% 89.21% 66.98%
Number of daily rates quoted 194 108 53
Average daily rate £413 £400 £450
Average daily rate % change year-on-year
+3.12% -11.11%
90% offered a daily rate of more than £300 £260 £275
10% offered a daily rate of more than £525 £500 £575
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 5 0 0
Average hourly rate £21.00 - -
UK excluding London average hourly rate £36.00 £30.75 £31.50
% change year-on-year
+17.07% -2.38%

Problem Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in Croydon

Problem Management
Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the Croydon region.

Problem Management Daily Rate Trend in Croydon

Problem Management
Daily Rate Histogram in Croydon

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the Croydon region over the 3 months to 30 April 2016.

Problem Management Daily Rate Histogram in Croydon

Problem Management
Top 30 Related IT Skills in Croydon

For the 6 months to 30 April 2016, IT contractor jobs across the Croydon region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 17 (80.95%) ITIL
2 13 (61.90%) SC Cleared
2 13 (61.90%) Security Cleared
3 10 (47.62%) Change Management
4 7 (33.33%) ITIL Certification
5 6 (28.57%) Microsoft
5 6 (28.57%) Incident Management
6 5 (23.81%) SLA
6 5 (23.81%) Risk Management
7 4 (19.05%) Service Delivery
8 3 (14.29%) Finance
8 3 (14.29%) MS Exchange
8 3 (14.29%) LAN
8 3 (14.29%) WAN
8 3 (14.29%) Windows
8 3 (14.29%) Resource Management
8 3 (14.29%) Network Management
8 3 (14.29%) Skype for Business
8 3 (14.29%) Unified Communications
8 3 (14.29%) Supplier Management
8 3 (14.29%) Contingency Planning
9 2 (9.52%) Office 365
9 2 (9.52%) Process Improvement
9 2 (9.52%) Root Cause Analysis
9 2 (9.52%) ITSM
9 2 (9.52%) Management Information System
9 2 (9.52%) Windows XP
9 2 (9.52%) Citrix
9 2 (9.52%) Service Management
10 1 (4.76%) Disaster Recovery

Problem Management
Top Related IT Skills in Croydon by Category

For the 6 months to 30 April 2016, IT contractor jobs across the Croydon region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) MS Exchange
1 3 (14.29%) Skype for Business
Applications
1 1 (4.76%) MS Excel
1 1 (4.76%) MS Office
Cloud Services
1 2 (9.52%) Office 365
2 1 (4.76%) Microsoft Azure
Communications & Networking
1 3 (14.29%) LAN
1 3 (14.29%) Unified Communications
1 3 (14.29%) WAN
Database & Business Intelligence
1 1 (4.76%) SQL Server
1 1 (4.76%) SQL Server 2005
1 1 (4.76%) SQL Server 2008
1 1 (4.76%) SQL Server 2012
1 1 (4.76%) SQL Server 2014
1 1 (4.76%) SQL Server Analysis Services
1 1 (4.76%) SQL Server Integration Services
1 1 (4.76%) SQL Server Reporting Services
General
1 3 (14.29%) Finance
Job Titles
1 10 (47.62%) Change Manager
2 5 (23.81%) Problem Manager
3 3 (14.29%) Network Manager
4 2 (9.52%) Incident and Problem Manager
4 2 (9.52%) Incident Manager
4 2 (9.52%) Network Communications Manager
4 2 (9.52%) Service Manager
4 2 (9.52%) Unified Communications Manager
5 1 (4.76%) Delivery Manager
5 1 (4.76%) Field Support Engineer
5 1 (4.76%) Infrastructure Manager
5 1 (4.76%) ITIL Change Manager
5 1 (4.76%) ITIL Manager
5 1 (4.76%) Network Infrastructure Manager
5 1 (4.76%) PC Engineer
5 1 (4.76%) Service Management Manager
5 1 (4.76%) Services Delivery Manager
5 1 (4.76%) SQL DBA
5 1 (4.76%) Windows Engineer
5 1 (4.76%) Windows Support Engineer
Miscellaneous
1 2 (9.52%) Management Information System
2 1 (4.76%) Analytical Skills
2 1 (4.76%) Clustering
2 1 (4.76%) Driving Licence
2 1 (4.76%) EPoS
2 1 (4.76%) Replication
Operating Systems
1 3 (14.29%) Windows
2 2 (9.52%) Windows XP
3 1 (4.76%) Windows 2000
3 1 (4.76%) Windows 7
3 1 (4.76%) Windows NT
3 1 (4.76%) Windows Server
3 1 (4.76%) Windows Server 2003
3 1 (4.76%) Windows Server 2008
3 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 17 (80.95%) ITIL
2 10 (47.62%) Change Management
3 6 (28.57%) Incident Management
4 5 (23.81%) Risk Management
5 4 (19.05%) Service Delivery
6 3 (14.29%) Contingency Planning
6 3 (14.29%) Network Management
6 3 (14.29%) Resource Management
6 3 (14.29%) Supplier Management
7 2 (9.52%) ITSM
7 2 (9.52%) Process Improvement
7 2 (9.52%) Root Cause Analysis
7 2 (9.52%) Service Management
8 1 (4.76%) Business Intelligence
8 1 (4.76%) Capacity Management
8 1 (4.76%) Data Protection
8 1 (4.76%) Disaster Recovery
8 1 (4.76%) Migration
8 1 (4.76%) Performance Tuning
8 1 (4.76%) Trend Analysis
Programming Languages
1 1 (4.76%) SQL
1 1 (4.76%) T-SQL
1 1 (4.76%) VBA
Qualifications
1 13 (61.90%) SC Cleared
1 13 (61.90%) Security Cleared
2 7 (33.33%) ITIL Certification
3 1 (4.76%) MCSA
3 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 5 (23.81%) SLA
2 1 (4.76%) Disclosure Scotland
Vendors
1 6 (28.57%) Microsoft
2 2 (9.52%) Citrix
3 1 (4.76%) ServiceNow