The first table below looks at the demand for Service Management skills in IT contracts advertised for the Docklands, London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Docklands, London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 21 24 31
Rank change year-on-year
+3 +7
Contract jobs citing Service Management 2 5 1
As % of all contract IT jobs located in Docklands, London 1.75% 2.56% 0.48%
As % of the Processes & Methodologies category 2.13% 3.21% 0.62%
Number of daily rates quoted 0 4 1
Average daily rate
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- £375 £513
Average daily rate % change year-on-year
- -26.82%
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.25 £14.00 £16.00
% change year-on-year
+8.92% -12.50%
Processes & Methodologies Category
Docklands, London
Contract IT job ads with a match in the
Processes & Methodologies category
94 156 162
As % of all contract IT jobs located in Docklands, London 82.46% 80.00% 77.14%
Number of daily rates quoted 63 127 99
Average daily rate £533 £463 £500
Average daily rate % change year-on-year
+15.13% -7.50%
90% offered a daily rate of more than £375 £335 £350
10% offered a daily rate of more than £668 £625 £678
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 0 1 3
Average hourly rate - £19.32 £26.00
Average hourly rate % change year-on-year
- -25.69%
UK excluding London average hourly rate £27.00 £31.00 £30.00
% change year-on-year
-12.90% +3.33%
Service Management
London

Service Management
Jobs Demand Trend in Docklands, London

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Docklands, London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Docklands, London

Service Management
Daily Rate Trend in Docklands, London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Docklands, London region.

Service Management Daily Rate Trend in Docklands, London

Service Management
Hourly Rate Trend in Docklands, London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Docklands, London region.

Service Management Hourly Rate Trend in Docklands, London

Service Management
Top 28 Related IT Skills in Docklands, London

For the 6 months to 11 July 2014, IT contractor jobs across the Docklands, London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 9 (90.00%) ITIL
2 7 (70.00%) ITIL Certification
2 7 (70.00%) Finance
3 6 (60.00%) Problem Management
4 5 (50.00%) Release Management
5 4 (40.00%) Change Management
6 3 (30.00%) Benchmarking
7 2 (20.00%) Banking
8 1 (10.00%) Investment Banking
8 1 (10.00%) Incident Management
8 1 (10.00%) TeamCity
8 1 (10.00%) Aruba
8 1 (10.00%) FortiGate
8 1 (10.00%) Credit Risk
8 1 (10.00%) .NET
8 1 (10.00%) MSI
8 1 (10.00%) Project Management
8 1 (10.00%) Remedy
8 1 (10.00%) Windows
8 1 (10.00%) SharePoint
8 1 (10.00%) LAN
8 1 (10.00%) WLAN
8 1 (10.00%) Cisco
8 1 (10.00%) Disaster Recovery
8 1 (10.00%) Firewall
8 1 (10.00%) Wireless
8 1 (10.00%) Agile Software Development
8 1 (10.00%) TDD

Service Management
Top Related IT Skills in Docklands, London by Category

For the 6 months to 11 July 2014, IT contractor jobs across the Docklands, London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) SharePoint
Communications & Networking
1 1 (10.00%) LAN
1 1 (10.00%) WLAN
1 1 (10.00%) Firewall
1 1 (10.00%) Wireless
Development Applications
1 1 (10.00%) MSI
1 1 (10.00%) TeamCity
General
1 7 (70.00%) Finance
2 2 (20.00%) Banking
3 1 (10.00%) Investment Banking
Job Titles
1 1 (10.00%) Release Manager
1 1 (10.00%) Cisco Engineer
1 1 (10.00%) Firewall Engineer
1 1 (10.00%) Wireless Engineer
1 1 (10.00%) Cisco Wireless Engineer
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
Miscellaneous
1 1 (10.00%) Credit Risk
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 9 (90.00%) ITIL
2 6 (60.00%) Problem Management
3 5 (50.00%) Release Management
4 4 (40.00%) Change Management
5 3 (30.00%) Benchmarking
6 1 (10.00%) Project Management
6 1 (10.00%) Disaster Recovery
6 1 (10.00%) Agile Software Development
6 1 (10.00%) TDD
6 1 (10.00%) Incident Management
Qualifications
1 7 (70.00%) ITIL Certification
Systems Management
1 1 (10.00%) FortiGate
Vendors
1 1 (10.00%) Cisco
1 1 (10.00%) Remedy
1 1 (10.00%) Aruba