The table below looks at the statistics for Service Management skills in IT contracts advertised for the Docklands, London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 12 - 21
Rank change year-on-year
- 0
Contract jobs citing Service Management 4 0 10
As % of all contract IT jobs located in Docklands, London 6.35% - 4.69%
As % of the Processes & Methodologies category 8.51% - 5.41%
Number of daily rates quoted 4 0 6
Average daily rate £463 - £550
90% offered a daily rate of more than £255 - £413
10% offered a daily rate of more than £635 - £725
UK excluding London average daily rate £383 £375 £358
% change year-on-year
+2.00% +4.89%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £15.00 £16.65
% change year-on-year
-6.66% -9.90%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Docklands, London region.

Processes & Methodologies Category
Docklands, London
Contract IT job ads with a match in the
Processes & Methodologies category
47 80 185
As % of all contract IT jobs located in Docklands, London 74.60% 76.92% 86.85%
Number of daily rates quoted 31 60 143
Average daily rate £518 £550 £540
Average daily rate % change year-on-year
-5.90% +1.85%
90% offered a daily rate of more than £345 £425 £400
10% offered a daily rate of more than £650 £625 £625
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 2 1 2
Average hourly rate £40.00 £54.25 £22.63
Average hourly rate % change year-on-year
-26.26% +139.75%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Docklands, London

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Docklands, London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Docklands, London

Service Management
Daily Rate Trend in Docklands, London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Docklands, London region.

Service Management Daily Rate Trend in Docklands, London

Service Management
Daily Rate Histogram in Docklands, London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Docklands, London region over the 3 months to 9 February 2016.

Service Management Daily Rate Histogram in Docklands, London

Service Management
Hourly Rate Trend in Docklands, London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Docklands, London region.

Service Management Hourly Rate Trend in Docklands, London

Service Management
Top 30 Related IT Skills in Docklands, London

For the 6 months to 9 February 2016, IT contractor jobs across the Docklands, London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 6 (75.00%) ITSM
2 5 (62.50%) ITIL
3 4 (50.00%) Banking
3 4 (50.00%) Investment Banking
4 3 (37.50%) Disaster Recovery
5 2 (25.00%) Sarbanes-Oxley
5 2 (25.00%) PRINCE2
5 2 (25.00%) Microsoft
5 2 (25.00%) MS Office
5 2 (25.00%) Change Management
5 2 (25.00%) Reuters
5 2 (25.00%) Bloomberg
5 2 (25.00%) Workflow
5 2 (25.00%) Finance
5 2 (25.00%) Migration
5 2 (25.00%) ITIL Foundation Certificate
5 2 (25.00%) ServiceNow
5 2 (25.00%) Software Architecture
5 2 (25.00%) Enterprise Architecture
5 2 (25.00%) Data Integration
6 1 (12.50%) Microsoft Azure
6 1 (12.50%) Amazon AWS
6 1 (12.50%) Requirements Analysis
6 1 (12.50%) Use Case
6 1 (12.50%) Release Management
6 1 (12.50%) Stakeholder Engagement
6 1 (12.50%) IPFX
6 1 (12.50%) Exchange Server 2010
6 1 (12.50%) ITIL V3
6 1 (12.50%) Verint

Service Management
Top Related IT Skills in Docklands, London by Category

For the 6 months to 9 February 2016, IT contractor jobs across the Docklands, London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) Exchange Server 2010
1 1 (12.50%) MS Exchange
Applications
1 2 (25.00%) MS Office
Cloud Services
1 1 (12.50%) Amazon AWS
1 1 (12.50%) Microsoft Azure
Communications & Networking
1 1 (12.50%) VPN
General
1 4 (50.00%) Banking
1 4 (50.00%) Investment Banking
2 2 (25.00%) Finance
Job Titles
1 3 (37.50%) Analyst
2 2 (25.00%) Service Analyst
3 1 (12.50%) Banking Analyst
3 1 (12.50%) Deployment Manager
3 1 (12.50%) Desktop Analyst
3 1 (12.50%) Desktop Manager
3 1 (12.50%) Desktop Support Analyst
3 1 (12.50%) IT Manager
3 1 (12.50%) IT Services Manager
3 1 (12.50%) Lead Developer
3 1 (12.50%) Market Data Analyst
3 1 (12.50%) Market Data Support Analyst
3 1 (12.50%) Senior Analyst
3 1 (12.50%) Senior Service Desk Analyst
3 1 (12.50%) Service Continuity Manager
3 1 (12.50%) Service Desk Analyst
3 1 (12.50%) Service Manager
3 1 (12.50%) Services Delivery Analyst
3 1 (12.50%) Support Analyst
3 1 (12.50%) Technical Architect
Miscellaneous
1 2 (25.00%) Data Integration
Processes & Methodologies
1 6 (75.00%) ITSM
2 5 (62.50%) ITIL
3 3 (37.50%) Disaster Recovery
4 2 (25.00%) Change Management
4 2 (25.00%) Enterprise Architecture
4 2 (25.00%) Migration
4 2 (25.00%) PRINCE2
4 2 (25.00%) Software Architecture
4 2 (25.00%) Workflow
5 1 (12.50%) Business Continuity
5 1 (12.50%) Business Continuity Management
5 1 (12.50%) Business Intelligence
5 1 (12.50%) Case Management
5 1 (12.50%) ITIL V3
5 1 (12.50%) Project Management
5 1 (12.50%) Requirements Analysis
5 1 (12.50%) Service Continuity Management
5 1 (12.50%) Service Delivery
5 1 (12.50%) Stakeholder Engagement
5 1 (12.50%) Stakeholder Management
Qualifications
1 2 (25.00%) ITIL Foundation Certificate
2 1 (12.50%) PMI Certification
2 1 (12.50%) PMP
2 1 (12.50%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (25.00%) Sarbanes-Oxley
System Software
1 1 (12.50%) Active Directory
Vendors
1 2 (25.00%) Bloomberg
1 2 (25.00%) Microsoft
1 2 (25.00%) Reuters
1 2 (25.00%) ServiceNow
2 1 (12.50%) Cisco
2 1 (12.50%) Citrix
2 1 (12.50%) IPFX
2 1 (12.50%) Verint