The first table below looks at the demand for Service Management skills in IT contracts advertised for the Dorset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Dorset region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 30 25 28
Rank change year-on-year
-5 +3
Contract jobs citing Service Management 3 3 3
As % of all contract IT jobs located in Dorset 1.31% 1.62% 1.18%
As % of the Processes & Methodologies category 1.79% 2.22% 1.74%
Number of daily rates quoted 1 2 3
Average daily rate £400 £415 £425
Average daily rate % change year-on-year
-3.61% -2.35%
UK excluding London average daily rate £354 £365 £350
% change year-on-year
-3.15% +4.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.02 £16.00 £16.50
% change year-on-year
+25.09% -3.03%
Processes & Methodologies Category
Dorset
Contract IT job ads with a match in the
Processes & Methodologies category
168 135 172
As % of all contract IT jobs located in Dorset 73.36% 72.97% 67.45%
Number of daily rates quoted 94 76 101
Average daily rate £401 £360 £360
Average daily rate % change year-on-year
+11.25% -
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £530 £685 £475
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 9 11 16
Average hourly rate £42.50 £32.00 £34.50
Average hourly rate % change year-on-year
+32.81% -7.24%
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Management
South West

Service Management
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Dorset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dorset

Service Management
Daily Rate Trend in Dorset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Dorset region.

Service Management Daily Rate Trend in Dorset

Service Management
Hourly Rate Trend in Dorset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Dorset region.

Service Management Hourly Rate Trend in Dorset

Service Management
Top 25 Related IT Skills in Dorset

For the 6 months to 18 April 2014, IT contractor jobs across the Dorset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 3 (60.00%) ITIL
2 2 (40.00%) PRINCE2
2 2 (40.00%) Microsoft
2 2 (40.00%) PRINCE
2 2 (40.00%) Project Management
2 2 (40.00%) Requirements Analysis
2 2 (40.00%) Service Delivery
2 2 (40.00%) GAP Analysis
3 1 (20.00%) Fit Analysis
3 1 (20.00%) Marketing
3 1 (20.00%) Data Protection
3 1 (20.00%) Windows 7
3 1 (20.00%) Stakeholder Engagement
3 1 (20.00%) MOS
3 1 (20.00%) Business Analysis
3 1 (20.00%) Dynamics CRM
3 1 (20.00%) Sarbanes-Oxley
3 1 (20.00%) NHS
3 1 (20.00%) Windows
3 1 (20.00%) MS Excel
3 1 (20.00%) CRM
3 1 (20.00%) Windows XP
3 1 (20.00%) MCP
3 1 (20.00%) JavaScript
3 1 (20.00%) MS Office

Service Management
Top Related IT Skills in Dorset by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Dorset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Excel
1 1 (20.00%) MS Office
Business Applications
1 1 (20.00%) Dynamics CRM
General
1 1 (20.00%) Marketing
Job Titles
1 2 (40.00%) Project Manager
1 2 (40.00%) Senior Manager
1 2 (40.00%) Senior Project Manager
2 1 (20.00%) Help Desk Support Technician
2 1 (20.00%) Help Desk Support
2 1 (20.00%) Help Desk Technician
2 1 (20.00%) Support Technician
2 1 (20.00%) Business Analyst
2 1 (20.00%) Analyst
Miscellaneous
1 1 (20.00%) NHS
Operating Systems
1 1 (20.00%) Windows 7
1 1 (20.00%) Windows
1 1 (20.00%) Windows XP
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) PRINCE2
2 2 (40.00%) PRINCE
2 2 (40.00%) Project Management
2 2 (40.00%) Requirements Analysis
2 2 (40.00%) Service Delivery
2 2 (40.00%) GAP Analysis
3 1 (20.00%) Fit Analysis
3 1 (20.00%) Data Protection
3 1 (20.00%) Stakeholder Engagement
3 1 (20.00%) Business Analysis
3 1 (20.00%) CRM
Programming Languages
1 1 (20.00%) JavaScript
Qualifications
1 1 (20.00%) MOS
1 1 (20.00%) MCP
Quality Assurance & Compliance
1 1 (20.00%) Sarbanes-Oxley
Vendors
1 2 (40.00%) Microsoft